Great service. Friendly staff. Will go back for any computer issues for sure in the future!read more

I wanted all the files from an old desk top, and converted to open with windows 11 from 7…read more Reasonably priced, and completed when I was back in town.

My external hard drive experienced mechanical failure. (It wasn't solid state.) A local computer…read moreprofessional in our Indianapolis IN area was not able to retrieve any data from it. We paid him $150 for his 3 hours of earnest attempts. He consulted with another computer repair company, and they agreed with his diagnosis - it was the "worst possible scenario" as far as complexity, they all said. And btw, they had already "opened" the drive, which is not helpful to the next tier of repairers. We read about the "HAZMT" suits guys in Clean Rooms who might charge $2,500 for this type of data recovery. And worst of all, most data recovery companies will only give you a broad window of a cost estimate. With this bleak scenario, you can imagine how the small business in rural Georgia who rescued me at a fraction of the feared cost seemed like a shining knight on a white stallion! David Blizzard and his family run a small data recovery business. Their website states exactly what the repair cost will be. For my 1 Tb external hard drive, it was $475, including return shipping. They recovered every single file, over 122,000 of them. Generations of pictures and documents were all retrieved. I've learned my painful lesson. My husband and I invested in a solid-state hard drive, plus we've started using a cloud-based automatic back-up. (I'm using two backup sources.) God was merciful to me in my ignorance and carelessness. I suspect our toddler-age granddaughter dealt my original hard drive the final blow, and silly me didn't realize how dangerous that was to the drive.

These guys are the real deal! My hard drive crashed and I thought I'd lost over 10TB of data--80%…read moreof it being vital to my business and portfolio. From email correspondence, to packaging/shipping, and recovery, Blizzard Data Recovery was extremely responsive, helpful, and professional every step of the way. There are a lot of scams in the world of data recovery, but Blizzard is so knowledgable and trustworthy. They are very transparent about the costs and process. They answered my many questions and never made me feel pressured me to buy. They even checked in on me later to make sure everything went smoothly after I received my data back. It's evident that Blizzard truly cares for their customers and the quality of their service. I will recommend them until the end of time!

Purhcased a part for a TV from their eBay store (suha_4539) on Oct 1 and received a different part…read morethan what was ordered on Oct 5. The same day, I requested a return and sent the item in the original packaging with the new tracking label affixed. USPS tracking says the package arrived at the receiving post office on Oct 9, only to see the post office was unable to deliver the package on Oct 10 becuase the business was closed. It's now been 11 days since my return arrived at their local post office without being delivered. I assumed maybe there was an issue with USPS so I filed a 'Missing Mail' request yesterday. This morning I received a call from a very polite Postmaster in Chattanooga who informed me they have tried delivering my package every day since it arrived there but the business is never open! I was told it's "open maybe 5% of the time we try to deliver mail" and that the post office "has a whole bin of packages for them" but that "nobody is ever at the location." After hearing from the Postmaster I tried to call the location using the number posted on their website - only to have it ring out to "Sorry. The mailbox is full and there is not enough space to leave a message. Thank you for using the voice messaging server. Goodbye." I've been forced to open a case with eBay to try and get my refund since the business address is never open to receive their mail.

Not the cheapest around, not professional, and NOT the best. I took my desktop in because it was…read morefreezing and having hardware issues. The guy offered a free diagnostic, then charged $80 to wipe my hard drive and reinstall windows. He was upfront saying that it may not fix the issues. I only have myself to blame I guess. He's an amateur PC repair guy. Wiping a hard drive is NOT standard procedure or the first thing they should do. I don't understand all the 5 star reviews now that I've been there. Don't be fooled. Google 'computer repair in Chattanooga' and go with the place that has 94+ 5 star reviews. He might be far to drive but he is the best and only charged me $50 to diagnose and repair my computer - and he ACTUALLY repaired it. EDIT: In response to Aspire's reply. I only have myself to blame. As I said, you are correct that you were upfront with me with what you would do and that it may not fix it. And yes, you were fair and nice to offer to install a new hard drive no charging for the service. Let me explain (1) "not cheapest around" - I just got my computer FULLY fixed (new hard drive installed, new fan installed, stress test program run on PC to test, new Windows installed) for $75. This local PC repair did more work than you for less money. (2) "not professional, and not the best" - While you were respectful and polite, the clutter of your store does not inspire confidence, I had to come back to get small parts from my PC you left out or replaced with sub-par parts. I just did business with a PC repairman that kept me fully updated with pics, advice, and more to ensure I could trust him and understand what he was doing before I paid him. I got more necessary work done on my PC, by someone who went above and beyond to figure out what was wrong (not just wipe the hardrive...which it didn't need), for LESS money.

I love this place! The owner is a really nice person and his prices are very reasonable with…read moreexcellent customer service. I would gladly support him instead of a giant monopoly like best buy.

These guys went ABOVE & BEYOND…read more I'll be honest, I went into the store as a skeptic, as I'm a long-time Mac user and it has been my experience that most 'generic' PC repair stores can only do minimum Mac repairs or would prefer not to deal with them at all. BOY, was I surprised! I took in my old 2009 Macbook Pro for a plethora of issues -- none critical, just things that I'd been putting up with for WAY too long. (It's not my primary computer, but I do use it for non-essential tasks, such as blog writing and burning vinyl LPs to cd, etc.) The issues it had included a cracked screen, a dead SuperDrive, blown speakers, and a cracked keyboard key. I expected they might able to address one or two of the problems, if that. Not only were they able to resolve ALL of the issues, but were able to do so at a very reasonable price (they happened to have used parts on-hand) with a very short turnaround (I believe it was only a day.) They are now my "go-to" computer store, and I will be dropping off my THIRD repair request to them later this week. So, in summing -- go by and see Perry & Mitchell at PC & P.I.* Computers in East Brainerd. * Their name sounds for "Personal Computer Private Investigators" btw . . .