I called Peterson plumbing because others rated them highly. I told them that I had a minor…read more job. I explained what needed to be done. I expected them to say they could come in six weeks or something similar between 8 am and 5 pm I was surprised when they said someone would be here in the morning at 9 am. They would call 15 minutes before arrival . Since I lived outside of the city limits, there will be a surcharge based on mileage. The next morning two persons arrived within minutes of the scheduled time . We walked through what needed to be done . I added on some work and

Matt from Petersens Plumbing worked with me this morning regarding the parts necessary for me to…read moreupdate all bathroom fixtures. He was kind and supportive and accurately assessed the particular parts I would need in order to do the job. The parts have been ordered and I look forward to having him come back to install everything. This is the second time Matt has performed plumbing work - he is excellent at what he does!

Had a great experience with him!! Needed a day of quick fix and he knew exactly what to do and we…read moredidn't feel overcharged. Very friendly and confident in what he does, in the best way. Not cocky just he knows his stuff.

Plummer was running a little late but called and let me know earlier jobs took longer than…read moreexpected, so good communication. Plummer was friendly and knowledgeable We had a problem turning water on after new water heater installed. Plummer came back to fix it right away (we should have checked it before he left but he should have too). Work was reasonably priced and bid was accurat.

I dealt with Reynolds Electric a couple times over the last week, and it was a great experience. My…read morefather in-law originally called them for me, so I had no choice in using them or an opinion. But to be honest, I wouldn't have known who to call myself. They showed up within an hour of my father in-law calling to do the estimate. We lost power to a solid 50% of the house, and desperately needed it fixed. Doug was the electrician who came out, and quickly figured out the problem. He talked to us and explained it all. Although electricity isn't my specialty, so I'm not sure exactly what he did. Which is fine by me too. Lol. He fixed the problem, and that's what I care about. They had to do some digging, which is a different company and billed separately. But they have contracted companies they use for digging, plumbing, and a couple other things, as I understood it. So they take care of that for you and coordinating schedules, and such. This makes it easy for the homeowner to skip dealing with that. Electrical issues are stressful enough, and them handling the additional contractors is just an extra weight lifted. My *only* complaint is it took time to schedule the digging company. But honestly, it wasn't bad. Waiting any length of time just sucks when you have no stove or hot water. So a few days feels more like a few years. Plus patience is not one of my strongest personality traits anyway. Diggers showed up and they were also great. Super nice, personable guys who didn't mind questions, conversation, watching, nothing bothered them. Once the digging was done, and the actual electric work started, it only took a few hours. Doug stuck around so I could test everything once it was done too. He really made a stressful time just a little bit easier, and there is always something to be said for that. I have to say that I really appreciate the organization and patience. My in-law's were paying for everything, but my husband and I own our home, and I was the only one home. So they ended up calling and texting three different people about everything and handled it well. They seem ridiculously expensive when getting the estimate, I won't lie. There was some definite sticker shock there. But after seeing the work actually done first hand, and experiencing the customer service provided, it was absolutely worth the price. It's rare I'm proved wrong like that, but it definitely happened in this case. After this experience, Reynolds is the only electrical company I will call as long as I live in Eugene/Springfield area. They made a legit impression, and I'm really happy with their work. Review 27 of 2025.

As the Past President of ASID Northern CA, with over 25 years of experience as a professional…read moreinterior designer, and a college professor, I can honestly say this is THE most unprofessional business I have EVER dealt with. They failed to pull permits, dropped my high end whirlpool and broke it, burned my walls and floor, did not center fixtures properly, reversed hot and cold, and TWICE offered BAIT AND SWITCH LOAN TERMS through a company they recommended and referred called, "Service Finance Company". I would NOT recommend these companies to ANYONE!!! They are dishonest, and never keep their word!!! The absolute WORST!!!!!!!!!!!!!!!!!!!!!!!!

Ken has been the best plumber! We originally used him for a simple toilet repair and he responded…read morequick and did the job well and at a fair price. Fast forward a bit we have a larger unrelated leaking issue and he was able to get out the same day to start the repairs. Jim and his associate do great work! Highle recommended!

We had a positive experience overall! When we encountered an emergency with our toilet, Ken was…read moreable to come out the same day, which we greatly appreciated. His prompt response and service have made him someone we would definitely consider calling again in the future. Thank you!

HIGHLY RECOMMEND Oregon Custom Plumbing. The owners/workers are amazing people, They are honest…read moreand hard working, if they say the can do the work they will do it and do it right their work is nothing less then the best...... if you call them and it's a job they can do you won't be disappointed........

From the owner: Oregon Custom Plumbing brings over 65 years of combined plumbing experience to homeowners and…read morebuilders, proudly serving all of Lane County and the surrounding areas--including Fall Creek, Eugene, Springfield, Cottage Grove, Junction City, and Veneta. As a women-owned and family-operated business, we take immense pride in delivering standard-setting residential and light commercial plumbing solutions backed by honest communication, professional accountability, and a dedicated warranty program. Fully licensed, bonded, and insured, our expert team specializes in fast, reliable water heater installation and replacement, custom remodel plumbing for kitchens and bathrooms, and comprehensive new construction plumbing from rough-in to top-out. Contact Oregon Custom Plumbing today to schedule your free estimate and experience the difference that true, local expertise makes for your home.

Total rip off. I had no choice because I'm out of state. Renter told me he was there for 45 min…read more Total and charged me $725.00 to replace valve and 3 ft of pvc pipe.

Quick Response. Quick scheduling. Got ithe job done in a timely manner. Fair price. Excellent…read morework! We will definitely be using him as our go-to Plumber from now on! Excellent service!

I am only giving them 2 stars because they adjusted their bill. We had one faucet that leaked and…read moreanother that needed a new cartridge. They spent almost 2 hours doing this. We were charged $315. The one faucet was fixed but the other one still leaked after they left. They came back a second time with a replacement part. The part didn't fit and we were told we needed a new faucet. They charged us for this visit even though the part didn't work. We purchased 2 new faucets so they would match. They returned to install the faucets. The bill was $815. Total $1,130 !! Really? We called to complain and were told it was a fair price and that they charged $165 hr from the time they left their shop. We were told this was normal or that others charged substantially more hourly. Not true. They did adjust their final bill by $300. DO NOT USE THEM.

We are rebuilding after Holiday Farm Fire. We did as much as…read morewe were comfortable with and hired Barnes to get things done correctly. We couldn't have done this part of our project without them. Prompt, knowledgeable and over the top customer service both in the office and by the crew. Thank you for getting us thru Marcia Anderson Phoenix Chalet

I called Action Drain recently and was really impressed with how easy everything was. They got me…read morescheduled quickly, showed up when they said they would, and were super friendly the whole time. The technician worked fast, explained what was going on without trying to upsell anything, and cleaned up before leaving. Overall it was just a smooth, hassle-free experience and I'd definitely use them again.

I had a clogged shower drain and wanted to get same day service since the Jan 24 freezing rain was…read morecoming in the next few days. A few said "next week," then I dialed up Action Drain. The guy said, "I can be there in an hour. Even before an hour he was here and got my drain cleared in a half hour. I highly recommend Action Drain. Thanks so much. JR