They "fixed" my car. I told them the AC wasn't working now. They took it back and the next day I…read morecalled middle of the day and they were saying that they couldn't find anything wrong with it that it was just the AC that it wasn't anything they had done when they fixed it. The following Saturday the car literally broke down on the side of the highway at 1 in the morning and now it was not repairable. I would never take another vehicle to them again I went to them for 10 years and this is the final service that I got from them. DO NOT do business with them. I'm still paying on the $900 dollars they charged me to fix my car. This happened on Easter weekend this year April 2026.

Dropped off a flat tire to be repaired. Called the next day, still not ready. Showed up 15 minutes…read morebefore closing time to be told tread was too low to repair. Took 25 hours to come to that conclusion. Ridiculous. I probably will buy new tires but certainly not from them.

We went to a different location but since this is a chain you still need to know…read more Mavis Tires & Brakes We've been to Mavis now for tires and brakes thinking they would be good because they seemed to be professional. Here's how it went: The Good: -- They are professional. Each interaction with the people was good. They are helpful, explain what they are doing, and answer all questions. -- The service is relatively fast. -- Waiting areas are pretty clean. -- Easy to schedule an appointment online. I got one for my brakes same day. -- Decent selection of tires. The Not So Good: -- Expensive -- Expensive -- Did I say expensive? Let me qualify this. -- Tires are about 50% more than a place like Walmart or Costco where you will get a similar product with no noticeable difference and similar warranty. -- I got my brakes (all 4 wheels) done about 2 years ago at a different shop for about $800. Mavis charged me $1100 for 2 wheels! -- you can go to auto zone and get all the parts they used for about $450 vs the $670 they charged me -- Labor is a set price for working on a set part. It is NOT per hour. $416 for labor that took a total of 1 hour and 20 minutes. To put this in perspective, that is the same as a junior airline captain. Bottom Line: We went to Mavis out of convenience and necessity. We will NOT be going back. Save your money and go someplace else.

Got my new tire on a Sunday morning. Jeff was awesome! They are very polite. In an emergency, they…read moreare there for you!

Great customer service very friendly and they help find a problem that they couldn't fix.read more

Everyone was very polite and let me know everthing that they checked. Afterwards they showed me…read morethat they had the oil at the proper level. Very professional a polite people! Service was quick and you don't have to get out of your car while they complete their job.

Hello my experience was not Good at all in the beginning it was basic I needed oil change and tire…read morerotation. From the beginning the oil attendant forgot to rotate my tires and he just did my oil change until i reminded him; to do tire rotation because I had 15hr road trip. So I left for my trip and after 4hrs. I notice my vehicle was losing power and car was hesitating,and metallic sound coming from my engine. I inspected it, and oil was all over the front of engine;immediately I knew it was oil filter. This happened around 2am had get hotel. Next morning went Valvoline station in Cleveland Tennessee they confirmed it was oil filter not tightened at all. After they corrected it my car ran fineThe only Good thing happened when they (Express oil) repaid me back because I had receipt from Valvoline station confirming my oil filter was not put in correctly.

This is the BEST automotive experience I have ever had and I've been around. The customer service…read moreis beyond exemplary. They were efficient, quick,and made you feel like the only one there. I will definitely be back and tell everyone I know.. Kudos to an awesome staff..

Mr. Draper said he had integrity and honor. Said he was x military and police. Well let me tell you…read moreabout mr. five star. he was conserned more about that than anything. well i brought my ATV to him for a seal repair. Brought him a BRAND NEW belt , he said he wanted to order gaskets. Told me he had an hourly rate of 75$ hour. Quoted me 1250.00 for the job. During the month he had my machine he called me 3 times to reiterate price. He does no paperwork or give any receipts. The first day i got my atv back he called twice to not forget review. I wanted to wait until i could ride it a few times to assure no issues. Well first chance i got to ride i had electrical problems i never had before. i had a fuel intake issue i never had before. before i could get 3 hours ride time my BRAND NEW belt broke. I took it apart and it was not the belt i had given him. Not even close. BEWARE OF THIS GUY HE CLAIMS TO BE 5 STAR BECAUSE HE ASKES YOU TO DO IT AT THE TIME YOU GET YOUR MACHINE BACK. AFTER TIME YOU WILL HAVE OTHER PROBLEMS AND WITH NO PAPAERWORK HE WILL DENY ANY WRONG DOING AND THEN TURN INTO "THAT GUY"!!! HE CALLED ME NAMES AND TOLD ME IT WAS MY FAULT. HES A CROOKED COP AND CROOKED MECHANIC. WONDER HOW MANY OF HIS 164 CUSTOMERS WHO GAVE HIM STARS HAD ISSUES DOWN THE ROAD???

The absolute.Greatest Mechanic Ever! Quick, professional. Great prices. Treats veterans well. Will…read morelook over everything in detail

My 2012 Subaru needed a new engine. Mike ordered one from Florida with only 66000 miles on it. The…read morework was well done and the labor costs were more than fair. I just drove my car from GA to MI without any issues.

My friend and I were on our way to NC when our car broke down, we had it towed to Lucky 7. Justin…read moreworked until 7pm fixing the van and then brought it to the hotel for us, they went above and beyond and we are so grateful for the great service!!!

The place down the street was packed, so I decided to try American Lube Fast. It wasn't bad. No…read morewait for an oil change. Everything seems to have worked out so far. I think they could use a little help in the customer service department, but it wasn't terrible. The price was in line with other places.

I pulled in and was told the price was $62.99. When I got my card back the total was $80,98, an…read moreincrease of 35%. I told the manager that it would be better if they told me the total up front. His comments: " we'll do that for you next time" in a condescending way. He then said: " if you can't comprehend there's taxes and fees...". I said I can. I just want to know the total up front. Good service on the oil change. But a 35% increase from what I was told was a little bit of a surprise. And with the attitude I won't be returning to this location

Just pray you don't have a problem. Short story - they left my oil cap off. Was 50 miles from home…read moreand no oil pressure. Had my son bring me oil and went to Take 5 the next day. Was told by manager there was nothing they could doand would not give me owners name. Finally was reimbursed for service only as I brought my own oil and filter and they did not reimburse for that or the oil my son had to buy and bring me. Called corporate several times before anyone would return my call. ZERO customer service!

Take 5's Negligence Destroyed My Engine - Stay FAR Away…read more If I could give zero stars, I would. I took my car to Take 5 Oil Change on January 3, 2025, expecting a routine service. Instead, I got a $10,000+ disaster. Just a month later, on February 4, my oil pressure light came on as I pulled into work. I checked the dipstick--the oil level was dangerously low. Not wanting to risk further damage, I had my car towed to the dealership, where they confirmed the shocking truth:     *    Take 5 left my drain plug loose, causing nearly all my oil to leak out.     *    The engine had already started eating itself alive--metal shavings were found in the oil pan.     *    The only fix? A full engine replacement. At this point, you'd think Take 5 would take responsibility. Nope. They did everything in their power to dodge accountability:     *    They claimed I was two days past their "warranty" period, as if that somehow excuses them from failing at the most basic part of their job.     *    They said taking it to a real mechanic voided the warranty--like I should trust lube techs over certified professionals when my engine is on life support?     *    They even tried blaming my wife, asking why she didn't notice oil pooling under the car. Seriously? It's the customer's job to double-check their incompetence? Take 5's negligence cost me an engine, and their response was to gaslight and deflect blame. This shop is an absolute joke, and I wouldn't trust them to fill my windshield washer fluid, let alone touch my engine. If you value your car, your money, and your sanity, STAY AWAY FROM TAKE 5.

Great customer service I've been to both locations in town…read moreand prefer this one. Staff is super friendly and professional. They've done oil changes and tire rotations for me and also reattached a skid plate that the other location had problems with. I always use a coupon and cost seems to be on par with with the dealer charges but the valvoline hours and far more convenient.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Warner Robins.