I've been a customer of Pete's Auto for several years and have brought two different Mercedes…read morevehicles to them, including my most recent one over the past couple of years. Despite some of the mixed reviews I've seen, my personal experience has been consistently positive. Anytime I've had questions. especially "what if" or scenario-based questions, they took the time to answer them thoroughly and professionally. I was always given clear explanations and all available options, which allowed me to make informed decisions about repairs without feeling pressured. They've also stood behind their work. In one instance involving an inner door panel repair, I pointed out a discrepancy after pickup. They immediately ordered a replacement and corrected the issue to my satisfaction without hesitation. That level of accountability matters. There were also times when I needed services they didn't offer, and instead of trying to upsell or take on work outside their scope, they were upfront and referred me elsewhere. I appreciated that honesty. In addition to this, there was a time a brought a foreign vehicle I was considering purchasing for my daughter to Pete's Auto for an inspection. They performed a thorough evaluation and were honest about the condition of the car, ultimately saving me from purchasing a vehicle that would have required nearly $5,000 in repairs that the local dealer DID NOT disclose despite saying they had completed a bumper to bumper inspection. That level of transparency and expertise reinforced my trust in their recommendations. One thing I think is important for people to understand, especially when reading negative reviews, is that high-mileage foreign vehicles will require costly repairs regardless of where you take them. That's the nature of the vehicle, not the shop. At that point, it becomes a personal decision whether to continue investing in the car or move on to something with lower maintenance costs. Compared to dealership pricing, Pete's Auto has consistently been far more reasonable. Overall, their professionalism, communication, knowledge, and willingness to stand behind their work have earned my trust. I highly recommend Pete's Auto to anyone looking for a reliable, knowledgeable shop for foreign vehicle maintenance and repairs, without paying dealership prices.

I cannot recommend Pete's Otto enough. I brought my 2020 Mazda Miata RF to them after it sat at the…read morelocal Mazda dealership for nearly 6 weeks. The dealer's Master Tech couldn't even give me a proper diagnosis. I dropped it off at Pete's, and within 24 hours, they identified a voltage spike from an old battery that fried the instrument cluster. Within 4 days, they secured warranty approval and parts. They also caught a transmission leak that the dealer missed. MJ was awesome and made everything easier than I thought. Their competence and communication are top-tier. They have a customer for Life in me.

I've been extremely impressed with Ray Norton Tire & Auto. The staff is professional, honest, and…read morealways takes the time to explain what needs to be done without any pressure or upselling. Their work is completed in a timely manner, and the quality of service is consistently excellent. I've taking my vehicles to them for many years. What stands out most is their integrity and customer service. They provide clear estimates, keep customers informed throughout the repair process, and genuinely care about doing the job right. Eric, the Service Manager, was extremely polite and knowledgeable. If you're looking for a trustworthy and reliable auto repair shop in Valdosta, I highly recommend Ray Norton Tire & Auto. It's refreshing to find a business that combines expertise, fair pricing, and outstanding customer care.

This place has gone downhill. The prices are way higher than they used to be. They are never busy…read moreanymore, and the manager is a terrible one (I believe his name is Eric). This place used to be the place to go, but it's not what it used to be.

The Hahira Automotive Team saved the day for my family and I when we struck debris driving home on…read moreI-75, destroying our skid plate underneath. The Team quickly helped us get back on the road with minimal fee and an honest but thorough assessment of our issue. This women-owned, family business gets an A+ for honesty, integrity, and kindness. Thank you!

What a great experience!! They really took great care of me and my wife. We were traveling through…read moreand my Ford diesel pickup truck broke down. They got us right in and taken care of. Great work and great price! So good and such a rare find. If you need any kind of vehicle fixed check here first. They even have a parts store next door too! This place was recommended to us by the front desk lady at the hotel. I will be back to do any repairs or maintenance on my vehicles.... plus great place to eat across the street DAYLIGHT DONUTS!! What a great day!!

I had a branch stuck up under my car and they removed it fast and free of charge! The woman at the…read morecounter and the man who removed the branch were both so kind, and I know where I will be going if I am ever in need a car mechanic here in Valdosta! Thank you guys!

I usually do my own repairs, but had a warranty. I'm very picky about looking over the repair after…read moreit's done. My repair was done very professionally and I've put a couple thousand miles on my vehicle since then with no problems surfacing. I would highly recommend Ray's Automotive.

My service request was that I wanted to see what the noise was coming from my front wheels. It…read moreturned out that my bearings needed to be greased. They did it for free. Value was wonderful! Their service was very friendly and knowledgeable. I would recommend! I'm going to get my back brakes fixed there soon.

Came by to get a price on tires. Was shocked on the price markup they charge. Discount tire beats…read morethem hands down and offers financing just as if not better then R&R tire without the big price tag.

Had a little extra time before I was due at an appointment, was needing an oil change desperately…read more Decided to run in and see if I could get my oil changed in a timely manner . The Gentleman, I think his name was Ellis, was very helpful and friendly. They went the extra mile, I felt. I left in not much time at all, with a complete inspection and oil change. Would highly recommend! Oh and the Gentleman who explained what they done and about the inspection was awesome as well I think his name was Larry.

I was in town visiting family form Orlando and needed and oil change. Took my car In Friday morning…read morefor the service and had my tires checked and was in and out very Quickly ,Amazing Deal for the price . Very professional & great front of house customer service. Definitely recommend them and will use when I am back visiting if I need them .

Quick response, polite communication, affordable price and open availability. They offered the job…read moreI needed and also showed me the things I would need soon.

Totally awesome set of people vey caring and always willing to go that extra mile to helpread more

Lifetime warranty he offers is a joke paid $200 dollars came back a few months later said I need…read morealignment, apparently can't do them no more says he'll call back when he can. Almost a year later never received a call. If you need a alignment I would not recommend this place!

I called for a quote on a set of tires was told that I would receive a call back never did then…read morewhen I called back the guy that answered the phone acted clueless about the conversation we just had and was very rude and disrespectful wouldn't recommend this tire service to anyone especially if your of color.