I've went there multiple times, and there clearly is a lack of customer service or sense of…read moreurgency. I'm sure FedEx would not approve and they are not a good representation of the brand.

I've used Baton Rouge, packing and shipping on a number of occasions. On several occasions, I ship…read moresteaks to my son when he was in college, as birthday and Christmas gifts. They have the foam lined boxes that I needed, as well as dry ice to make sure that the steak stay solidly frozen in transit I will be using them again soon for a Christmas gift to my son. The staff there is very helpful, their prices are reasonable, and they are a drop off location for Federal Express, and I think some other carriers as well.

Courteous and prompt service! Rarely had to wait. Oh, yes. A smile always. Always pleasant to visit.read more

Visited the store this morning. I had 4 small boxes to ship. The employee helping me seemed very…read moreinconvenienced by my 4 boxes. I also know for a fact that he ripped me off with the shipping prices. When I told him the 4 boxes were going to separate addresses he rolled his eyes and sighed. Where is customer service nowadays? I am so sorry to inconvenience you at your job! I'll always use FedEx from now on!

I'm a cancer patient. Medicine was supposed to be delivered to my home in the Zachary area today. I…read morereceived an email saying that it was delivered at 1:06 pm. No it was not delivered! This is very expensive and dangerous medicine. It requires a signature. Apparently, the delivery person forged my signature. That's not the first time this has happened! I've explained to a delivery person the importance of them doing their job correctly. Seems like they don't care to listen! Pathetic!

I am filing this complaint due to the unacceptable handling of my package and the lack of…read moreaccountability by FedEx. My package was originally scheduled for delivery by July 26, 2026. According to the tracking history, FedEx allowed my package to remain at the StockX warehouse from July 22 through July 27 before it finally began moving through the network. Even after that, I still did not receive my package between July 27 and July 31, as promised. On August 1, I contacted FedEx Customer Service multiple times because I observed the delivery vehicle in my area throughout the day, yet my package was never delivered. The delivery driver is Alanna. Later that evening, at approximately 9:30 p.m., the tracking was updated with a delivery exception stating that the "customer was not available." This statement is false. The delivery address is a residential home, and someone was available to receive the package. No delivery attempt was made, no door tag was left, and no one knocked or rang the doorbell. After this update appeared, the tracking information also displayed a blurry photo that does not clearly show my residence or prove that a delivery attempt occurred. This raises serious concerns about what happened to my package. Based on these events, I believe FedEx failed to properly handle my shipment. Given the false delivery exception and the questionable proof of delivery, I am concerned that my package may have been lost or mishandled during delivery. I ordered this item nearly a month ago and have experienced repeated delays, inaccurate tracking information, and poor customer service. As a customer, I expect honest communication and reliable delivery service. Instead, I have been left without my package and without meaningful assistance from FedEx.

My washing machine can't handle washing spreads so I needed to go to the laundromat. Extra-Large…read morewashing machines (can hold 6 loads) cost $7.50 and Large sized washing machines (can hold 4 loads) cost $5.75. It was an okay experience. Decent facilities. Will use again if I have to.

My washer went out so I needed to do some laundry before repairs to it could be completed…read more I looked on website first, it recommended a app to pay, but the app itself had terrible reviews, so I rounded up quarters and took some bills in case I needed to get more. It was clean, washers worked; I didn't need to use the change machine but it appeared to be in working order as others used it. Hopefully I won't need to go again soon (but you can do three loads of wash at a time, so that's a time saver!)

This store is ridiculous!! they charged 35.00 for a box!! A cardboard box for 35.00!!!…read moreI sent my daughter and I told her "you might need to get a box". I am thinking 2.50, right? It's a fricken cardboard box! She called and told me she paid 35.00. The flip out ensued. Stay away from this store unless you already have your box.

Warning you now, DONT DO ANY SERVICE/SHIP HERE!!!…read more This UPS store & their main head quarters company is the worst! I would never recommend a friend/family to come here to do any services. I shipped a huge brown box with car parts (estimated worth value $4,000) package out on June 27. I paid extra for the packaging services at this store. Receiver was scheduled to receive packer on July 14. Receiver contacted me that it was never received. Came to the store, the white young lady that's supposedly the manager explained to me that there is nothing they can do, but you can take it up with Ups main office. The only thing they can tell me that it was shipped out (the day I brought the package and it's tracking number). We'll I had both those informations already, but how is it that y'all can pack it up, ship it out, but can't do anything about it? This is not a reliable store/service after all. Tried taking it up with UPS main office about the claim. I've spoke with estimated 23 ups reps, seems like no one wants to resolve this case, I keep getting transferred to the next person and next person since July, but still no resolution. Therefore, my package sent is lost and ups does not want to refund the package. Store staff rate: 0/5 Store service rate: 0/5 Store recommend: 0/5 Warning you now, DONT DO ANY SERVICE/SHIP HERE!!!

Bobby, Ronald and Datrelle were great! They arrived on time and worked fulltime on our move that…read morewas very challenging because it required more packing than furniture moving! They were very careful to not damage anything or any part of the apartment or house; and they kept me updated as to their plan and execution of their assignment. I also needed to stay in touch with the office staff and they were also excellent. Although I do not anticipate any future moves, if the need were to arise, I would definitely return to All My Sons.

My experience on 07/23/26 with this company:…read more They overpromise, underdeliver, and overcharge. Save yourself the time, money, and frustration--go with another company. A simple 4 to 5 hour (including travel of 19 miles) move for a 2-bedroom apartment turned into a completely unacceptable 7.5-hour ordeal along with a hefty final price tag. My contract specified a 26-foot truck, but they arrived with a 20-foot truck and only two movers and no sense of urgency. Much was left behind. We even offered to help speed things up, but were told it was against company policy. To make matters worse, the crew left for about 30-45 minutes in the middle of the move to return supplies to another truck. Although they wrapped furniture thoroughly, it felt excessive--especially since shrink wrap and tape are charged separately. The driver was not able to reassemble my daughter's bed because he misplaced the screws to the bed frame. Then we were forced to wait over 30 minutes still on the clock just to make payment before they would unload anything. The bossman Brandon, Baton Rouge location was unavailable, so someone else had to process the payment. Then came the final price tag--over $1,500. This is completely unreasonable for what should have been a $700 move. Only after I pushed back did they gave a 20% discount, by adjusting the labor rate, travel rate, they adjusted the hours to 6.5 hours instead of 7.5 hours, and they returned to retrieve the washer and dryer they initially left behind. I still was left with over a $1,200 bill. While they attempted to correct some mistakes, the overall experience was already a failure. Now that I'm unpacking, nearly every box labeled "fragile" has broken items inside--clearly mishandled. I've lost so many items that I eventually stopped documenting the damage. It's my fault I didn't pay for the insurance, the free insurance is a joke. I will file a claim. Overall, this was a very disappointing experience. I will not use this company again, nor would I recommend them to anyone.