Complaint Regarding Delivery Failure - Tracking #1Z1WE1024209387418…read more I am submitting a complaint regarding the handling of my delivery for tracking number 1Z1WE1024209387418. I initially received a notification that the package required a signature and would be delivered March 5, 2026 between 1:00 PM and 4:30 PM. When the package had not arrived after 4:00 PM, I contacted UPS and was told the delivery would occur by 9:00 PM that evening. The package was not delivered that day. The following day, UPS attempted delivery at 2:33 PM, at which time no one was home to sign for the package. When I saw the notice, I immediately called UPS and was told the driver's supervisor would be contacted and that I needed to be home at 6:30 PM for a redelivery that evening. I made arrangements to be home at that time, but no delivery occurred. I then called UPS again and spoke with a supervisor named Rudra, who informed me that the package would not be delivered until the next day, although he could not confirm a delivery time. The system was showing a delivery window of 12:15 PM - 4:15 PM, but there appeared to be no coordination between customer service and the actual delivery operations. This situation required me to adjust my schedule multiple times and potentially miss work based on inaccurate delivery information and commitments that were not honored. Customers should not be expected to take multiple days off work due to unreliable delivery windows and inconsistent communication from UPS representatives. This experience has been extremely frustrating and reflects very poor service and lack of coordination within UPS operations. I would appreciate clarification on how this situation occurred and what steps UPS will take to prevent similar issues in the future.

I rarely need to mail something at UPS and I find this store is closed more than it's open. Highly…read moreunreliable. At least 4 times I'm driven up to find a note taped to the door. Complete waste of time. Avoid at all costs - safe yourself the frustration.

The Mail Bag is great!! The staff is so friendly and helpful. My go to place for mailing packages…read moreand purchasing stamps. Can't beat them!!

Love the mailbag! It's been there for as long as I can remember! I was worried when the Keeping…read moreRoom moved that they might close down. Thank goodness they didn't! They're my go to as I never keep envelopes or stamps in my house. There's never a line like the post offices around town. The employees are friendly and the pecans they keep out by the register are a plus as well!! The store attached to it is cute too! Love all their LSU gear.

Fed ex is slow with packages and takes their time getting things to you and they don't bother to…read morering your doorbell or knock and if I do happen to get a package it's usually at the very end of the day close to nightfall.

FedEx was an absolute lifesaver when our office printer went down and we had an emergency print…read morejob. Jessica went above and beyond--she smartly resized the files to fit more per page, saving me both time and money. Big thanks as well to the team at their sister store on Airline; when they were slammed, Lindsey took the initiative to call Jessica to make sure I was taken care of. Thoughtful teamwork, great service, and real cost savings. Highly recommend.

Love this little place, employees always kind and willing to help, never to busy. Just a great…read morelittle place to drop in for stationery, stamps, supplies or to mail/ship something. They offer USPS, FedEx, UPS basically all your major services.

Truly a hometown business feel to these helpful folks. I can have anything shipped there if I can't…read morebe available at a particular shipping time. This business is warm and personable and I feel it truly a safe place to hold or ship my treasures.

This company gave me a peace of mind when I needeed a package delivered asap the next morning. Im…read morefrom california and don't know anyone the baton rouge area so when I found this company I was so relieved. They were very helpful and assured me with a great service.

These guys get it done. I called in with a large truck order for that day, and not only did they…read moremake it happen with short notice; they went above and beyond to get it all in one trip, even when the elevator turned out to be broken. They were communicative and professional, and asked a fair price for work done. No complaints here. You can count on them to get a job done in a pinch!

Easy to use interface and friendly staff! Would recommend using this place and will again in the…read morefuture!

Best storage unit in the area. Well lit, clean, staff is helpful. Dollies are available to help…read moremove your stuff in and out. The pricing is reasonable for the location and quality. Check out discounted rates offered online.

Great professional service in WBR parish and surrounding areas. Ready to ship gifts, food, and…read moreother items to family and friends GeauPostal.

From the owner: What do we do? We ship! No matter the weight or size we'll find a way to get your package moving.read more

Courteous and prompt service! Rarely had to wait. Oh, yes. A smile always. Always pleasant to visit.read more

Visited the store this morning. I had 4 small boxes to ship. The employee helping me seemed very…read moreinconvenienced by my 4 boxes. I also know for a fact that he ripped me off with the shipping prices. When I told him the 4 boxes were going to separate addresses he rolled his eyes and sighed. Where is customer service nowadays? I am so sorry to inconvenience you at your job! I'll always use FedEx from now on!