Very happy with my experience here. Last minute I decided to purchase a new mattress for my guest…read morebedroom two days before Thanksgiving. I stopped in on my way home from work last week and Anthony was able to quickly help me decide which mattress to go with. I also purchased a metal frame from him and opted for delivery because I could not fit the mattress set in my vehicle. If I had gone anywhere else I have no doubts that I would have been turned away. Delivery was very reasonable and Anthony delivered right when he said he would. Highly recommend you check this place out if you're in the market for a new mattress.

From the owner: 2013 and has grown each year sinceread more

Would recommend this location to anyone! Jaclyn is amazing to work with. She is extremely…read moreknowledgeable and kind. We ended up purchasing a hybrid vs the pillow top that we originally thought we wanted. Jaclyn helped explain the differences and longevity of both versions. Outlined pros and cons to both without being pushing towards one option. If you have the opportunity to work with her take advantage of it!

Did not go in it look deserted. So we went to panda. On our way we found this young man twirling…read morewith the internet. Maybe next time.

Didn't seem like much when we pulled up and walk walked in. My husband kept asking, "you sure you…read moreread good things about this place??" Warehouse isn't huge by any means and we were in to get a few twin beds for kids. It was easy to narrow down a choice among the selections they had. The salesman helping us (i wish i could remember his name right now) was laid back, very non-pushy, maybe to the extent you wonder if he wants you to stick around or just leave. He offered the step up mattress at the lower mattress price. Nice deal. We ordered and were told they'd be in that week. We planned to come back Sunday to get them on our way back from vacation. We were coming back from out of state and realized we weren't making it in time. I thought there was no way we should ask the salesman to stay, but my husband called and he told my husband no problem. In the end we were almost an hour past closing time and sure enough he was there waiting. He had no problem letting a couple of our kids come in to use the restroom. My husband tried to tip him but he declined, and asked we write a review if we were pleased. It's been a few months (about 5 now) and the kids still like their mattresses. No issues at all with them. I will definitely plan to return when we need another bed! So the warehouse might look a little run down and crammed, and the restroom even worse, but the customer service and product has been excellent! (And the prices were excellent too!) definitely recommend!

Very nice interaction with the company. Was so easy ordering online. They followed up after…read moreordering to verify my measurements and explained the whole process. Highly recommend this company if u need to get a certain size mattress. Excellent service

If you are familiar with the children story of Goldielock and the Three Bears, you will understand…read morethis reference. I had a Goldilocks moment while shopping for a mattress with one of my dear friends. Gardner White in Novi has a beautiful showroom with tons of options for mattresses. They are also the Official Furniture & Mattress Store of the Detroit Lions. We went from one mattress to another trying the different firmness with their Aireloom brand. We were provided pillow covers to provide sanitary conditions when moving from mattress to mattress. We tried the different mattresses until like Goldielock we found the one that was "just right!" We started with one salesman and he was leaving for the evening. And just like that, he tagged in another salesman, Willie, who was a wealth of information. So we were not limited in time to make our decision. The value was reflected in the sale at the time, the free offers and the finance option. The 6 month sleep guarantee is a great pledge by Gardner White.

Avoid Gardner White if you value customer service and accountability…read more After waiting seven months for a custom sofa costing nearly $8,000, all four pieces arrived damaged. The damage was documented by the delivery team at the time of delivery, and we immediately rejected the furniture. Rather than issuing a full refund, Gardner White attempted to charge us a 25% restocking fee on furniture that arrived damaged. What was even more disappointing was the treatment we received from store management. Trey, the Novi store manager, was dismissive, unprofessional, and unwilling to take responsibility for a product that arrived defective. Instead of resolving the issue, we were pressured to accept repairs on brand-new furniture that had just been delivered. Fortunately, our credit card company reviewed the matter and refunded our payments after we disputed the charges. However, we remain represented by counsel and prepared to continue pursuing this matter should Gardner White challenge the outcome. No customer should have to fight this hard to avoid paying thousands of dollars for damaged merchandise. Based on our experience, I strongly recommend that consumers think carefully before doing business with Gardner White.

I used The Furniture Store for carpet repair and the made my carpet look like new, like the holes…read moremy dog put in it were never there! They were prompt, courteous, quick and priced fairly. I would absolutely recommend their services to anyone.

It took a while to fix the mess this place caused on the flooring project I hired them for. The…read morepictures speak for themselves. They should have refunded the entire project. Buyer beware

Service: Outstanding Selection: A wide variety of mattresses…read moreavailable to suit nearly everyone's needs. Value: Incredible Value! I've been sleeping on my purple mattress for a year, and it has truly transformed my life. My back problems have vanished, and their pillow provides perfect neck support.

Jorge was the absolute BEST salesperson! He was knowledgeable, patient, personable and went above…read moreand beyond for us! He gave us the best bang for our buck and we highly recommend him! Go see him ASAP! Tell him Elisa and Steven sent you!