If you're one of those that love IKEA, it is quite the destination! There are some that find the…read moreplace a bit overwhelming and that's fair, it takes some time to get through the cornucopia of items, choices, products and visuals. If you want an "in and out" place, this probably wouldn't work, but if you want a true shopping experience, this is it! It's bright, colorful, interesting and there are massive amounts of items to choose and enjoy. There is also the advantage of being able to look at a piece of furniture, for example, and take it with you that day. So many convenient items as well that you know you want, but you haven't found it yet, it is here! Of course, being a food lover, I really like the cafe! They have the best shrimp salad! Reminds me of the old department store days when I used to lunch with my Mom and feel like a grown up. It's so fresh, tasty and affordable! The famous meatballs, mashed and gravy do not disappoint! The lingonberry jam makes you want to grab a jar to go. Gotta say, even their chicken fingers are good! Another crowd pleaser, the many desserts to choose from! The dining room has large windows and a wonderfully bright setting for an easygoing eating experience! Service: there really is nothing to speak of in the store. It's all self-serve and self check out. The cafe people are very nice though.

After the check out line, there is their mini cafeteria. They sell pizza and cinnamon rolls and…read moreother small items there. I was craving and a cinnamon roll and decided to try theirs. It was less than $2 and was heated and good! It was handed to me in a bag (I was hoping to eat it on a plate but guess this is mostly to go stuff). I would probably get it again though. Very affordable.

Bill & Rod's did the right thing. They replaced the original SQ with a factory new unit with a…read morefull factory warranty. I am happy. SWMBO is happy. Josh and Ollie did this install. They were on-time and careful bringing it up a flight of stairs (with a 90 degree landing). They were very thorough and communicative. I am happy that I chose to to do business with a local, family owned business where I can chat with decision makers and the owners.

Did good work last two times at my home. I was atisfied then and I believe I will be satisfied…read moreagain.

To be upfront and honest I'm writing this review on behalf of my mother who had mixed feeling about…read moreher experience with Gardner-White. Her plan that day was to visit Gardner-White and then La-Z-Boy in Canton, Mi with hopes of buying a sofa and recliner. When she was approached by a sales rep she told the person her plans for the day. The Rep responded with "La-Z-Boy is closed for remodeling". Mom trusted this person's word and then spent the next 1 1/2 hrs picking out her sofa, recliner and another chair she decided to buy. My mother said the Sales Rep was very helpful and really took care of her every whim. However, the next day she called La-Z-Boy and was told that they were not closed. She told them what the Rep at Gardner-White said and the La-Z-Boy Associate responded with, "The people at Gardner-White are liars". When mom told me her story I called Gardner-White and nicely told them her story. I was grateful that the Salesperson was very nice and accommodating to her but that's a shady move to lie to an elderly lady for a commission.

Where should I start this company? Hands down, the worst company I have ever done business with…read more First off, we received the runaround when my wife and I tried to use our credit card for an insurance claim from a previous couch that we purchased. It took five trips to the Canton store before they figured out how to use our credits five times! Secondly, when they delivered our furniture, not all of the items that we purchased were delivered. When I asked where our white chair was, I was told it must be on backorder. It would have been nice if they had made us aware of it. When they tried to deliver our brown leather chair, they did not have the correct pieces. They told us that it would be delivered the following day. After they left, I went downstairs to sit on the brown leather couch when I noticed something. Can you make a guess at what I noticed? Two holes in the drywall, one by where they placed the couch, and the other was in the wall going up the steps. To add insult to injury, the gentleman who delivered our furniture did not say a word about the damage they caused . I'm not sure how they did not notice it's about the size of a fist. It was pretty obvious that Stevie Wonder himself would have seen it. I understand that accidents happen and people make mistakes, but the lack of integrity in not owning up to causing damage to someone's home shows a lack of a moral compass. To me, this suggests that the leadership prioritizes the almighty dollar over customer service. Last but certainly not least was this evening's delivery. When we found out that our brown leather chair could not be delivered that day, my wife received an alert on her phone stating that our chair would be delivered the next day between 4:30 pm and 9:00 pm. Do you wanna know what time the chair was delivered? It was not anywhere close to the timeframe given. Come on, just take a guess. Well, if you guess 1130pm, you are correct. Delivering to some at 1130 a night is a colossal mistake. Who in their right mind would think this is a good business practice? So once again, your incompetent employees and leadership failed, dropped the ball, or whatever you want to call it. This experience the past week, dealing with your business has been a nightmare. They still have not provided a timeframe for our white couch to be delivered. It's frightening to think what's going to happen when you attempt to deliver our last item. If I were a betting I would bet on that you will somehow mess that up as well. I guess what upset me the most is that your company charges Delta airline prices, but you gave us Spirit airline quality service. I look forward to hearing back from you. Thank you , Shane Calkins

Bethany and Tamiko were both knowledgeable and helpful without being obsequious…read more They found a discount that saved me a bit of money. Very satisfied with my experience.

From the owner: Everyone in our store is committed to making sure you get your best sleep, every night. How do we…read moredo it? Our Sleep Experts® train more than 200 hours to put together a complete solution just for you: mattresses, bedding and all the essentials. Plus, you'll shop confidently with our Love Your Mattress Guarantee®. That means you'll get a low price on America's best brands, including Sealy®, Tempur-Pedic®, Sleepy's, Serta® and more. You'll also get your new bed delivered your way and with a 120 Night Sleep Trial® to make sure the bed you chose is the perfect one for you.

I love this place, the manager always gives the hook up and works with your budget. He will always…read morelisten to your budget and try to help you on the price!

From the owner: New mattress by appointment…read more $0 down $150 queens $225 kings No credit financing

La-Z-Boy failed their audition…read more This experience ... is not what I expected for a Michigan-based company known for excellence. It has a whiff of private equity stink. Yup. Blackrock and Vanguard are the big investors. Specifically: La-Z-Boy struggles to sell pillows. I am down-sizing to my retirement condo. I am replacing most of my furniture. After this experience, I will not spend another thin dime at any La-Z-Boy store. We were trying to buy five (5) decorative pillows for $15 ea and a $20 footstool. - Thirty-two (32) minutes - Four (4) sales reps involved at various points The La-Z-Boy whiz bangs at the Head Shed have deployed a goofball tablet-based system to decelerate the sales process and crater the customer experience. Luckily, there is a word for this! "Enshittification" was Word of Year for 2024: the misapplication or decline of technology for the benefit of business/shareholders at the expense of the user/customer experience. La-Z-Boy cannot figure out how-to sell pillows and footstools. Nor could the app correctly total what should have been: (($15*5)+$20)*1.06 = $100.70 It took me less than 10 seconds to correctly total the amount. I offered cash. Exact change. Let me leave, puhleeze. Cash was refused because ... paperwork! Paperwork must be signed! Scanners and barcodes made their debut for retail on June 26, 1974 - nearly fifty-four (count'm 54) years ago. La-Z-Boy has barcodes, but no scanners. Everything must be manually entered, lookups fail, errors corrected ... lather, rinse, repeat, repeat, repeat ... for each item. Whoever the heck is responsible for this (cough) business process ... where did I leave my VooDoo doll? There is also a one page T&C document that I was expected to sign without reading. Two sales reps actually said, "Just sign it. You don't need to read it" and became frustrated when I insisted on reading it, and were unhappy that I took a pic of it. Buy furniture? Spend $10k+. Gawd knows how they might screw-up a warranty claim. Actually; after reading the warranty claim reviews ... I think I dodged a bullet.

Again, Katie is a gem. Her patience and kindness make her…read morean outstanding salesperson. La Z Boy is very fortunate to have KATIE associated with their company!!

Two super employees in Menards assisted me today Jeff spoke to me when my back was turned and said…read morehello then told me about new bulbs he just put out, then told me about upstairs where they keep old Christmas supplies I never knew about. Ran into Sally upstairs she stopped what she was doing took me downstairs to show me one item then I could not find. They both made my trip to Menards very exciting today

I went to Menards to purchase some bathroom remodeling materials. I found the items but needed help…read morewith ordering. This is not an easy task. You can hardly find anyone in certain areas. I found someone and was directed to the correct person. Most are not very friendly people but they are knowledgeable. I was helped by Roz who knows her stuff. She asked questions, got my order together and walked me to the shipping area to have it set up for delivery. I asked one of the guys about installers and he stated that flyers were at the end of the counter. I looked but I did not go far enough I guess. He sounded frustrated and said the END of the counter. I tried not to take it personally but he did finally come and show me. The lady that helped with shipping was friendly and helpful. Overall, I got what I wanted. I will update later on how the delivery and install goes.

My older friends came there and bought a bed frame and mattress. The delivery was from 8 to 8 you…read morecame after 6 when my friends husband went to work. You left it outside my 55 year old friend with MD and CHF had to drag it in the house because a storm came through she was in a storm dragging in a memory foam bed and frame. She is now in pain. Please do not use this place my poor friend only weights 84 pounds if I was close I wold have gone and helped but the driver looked at her and still left it outside. you should be ashamed of yourself!!!!!!!!!!!!

They told me no veterans discount even though online said 10% of most brands. Also say there is a…read moredelivery charge but again online said only if taking old mattress out.