Recently my husband I found ourselves at American Mattress after visiting several mattress stores up and down Randall Road. We half-heartedly walked into the store thinking we would be going down the road to make our purchase, but thought we should check one more store. Wow are we glad we did. Upon walking into the store, Greg introduced himself, told us a little about himself and the company and listened to what we were looking for. I proceeded to try out the different mattresses and my husband continued talking and bantering with Greg. Greg held his own with my husband. I found the mattress I thought would be perfect, a queen size iSeries hybrid sleep system by Serta. It felt terrific! My husband tried it out and then we tried the Serta Motion Custom Adjustable Foundation as well. It felt great....but we needed to do a comparison and still went down the road to again try the one I had previous thought would be my mattress. I tried it out and knew we had to go back and see Greg. We were back in less than 10 minutes trying out the bed again and made the deal. The mattress was scheduled to be delivered the next day between 3 and 6pm. We received a call from Dino the delivery man before 3 the next afternoon and along with Uril his partner, the bed was set and ready to go before we knew it. Of course, you worry about a break in period and there was one, one night. We have been sleeping on this new deluxe, comfy mattress with motion for just about two weeks now, and we wake up feeling good each morning. Greg was a delight to work with, no high pressure sales guy promising you the moon. He was friendly and funny, efficient and helpful, and I would suggest anyone looking for a new mattress to seek out Greg for a new mattress buying experience. Welcome to Geneva Greg. And Hey American Mattress, he's a keeper! Thanks for the great service Greg! read more

Mattress shopping is not one of my favorite things to do, but Greg made the entire process a whole lot less of a hassle than I have experienced in the past. Zero pressure to spend more than I was hoping to, and I never got that feeling that I was being "sold" anything. Greg listened closely to our needs, and then directed me to choices that would address them. Instead of bombarding me with a canned sales-pitch, he explained what was offered in a particular mattress, which I tried, and then showed me an alternative so that I could compare. As I gave him feedback, he used that information to offer another alternative. That made the entire shopping experience pleasant rather than frustrating. Buying a mattress is an investment, and choosing the best fit for one's needs is vitally important. It makes the difference between waking rested and ready for the day, or groaning in pain from stiffness and soreness. Greg made every effort to offer his best guidance. Pricing was fair, and he went the extra mile to arrange delivery and set-up that worked with my schedule. I am hoping that we are as pleased with the product as we were with the shopping experience, and I believe we will be. It is assuring that Greg made certain I had his direct contact information should I have any questions or difficulties. American Mattress is family owned and operated. This is where I wish to spend my hard-earned dollars. To them, we are real people. We are not just a sales quota. Thank you American Mattress, and thank you Greg. read more

Late evening mattress shopping... sounds like a date for my husband and I who have four kids and rare occasions alone. We do our best to have fun when navigating the day to day tasks of grown-up life. Our best shopping experiences are had when dealing with businesses that have fun along with us. We spent a couple of hours with Greg at American Mattress and had a great time. He listened carefully when we explained what we wanted in a mattress and patiently allowed us to explore the store testing out the different styles over and over and over again; never making us feel rushed. We fully intended to "shop around" before making a purchase but had such a pleasant experience and felt we had been offered such an honest deal that we purchased on the spot. Can't wait to receive our new bed tomorrow. Hoping the delivery experience will be just as great. Thanks, Greg... keep us in mind on your next trip to Hawaii. read more

The showroom is well kept and not cluttered. Very good selection of mattresses to try. Talked to Rick while we were there and was not pushy in any way, as we really were just looking. Worked with my wife and I to select the best mattress for our sleep needs. We went to a competitor up the road, but ended up returning within an hour to buy from this location (liked their selection, the American Mattress locally-owned story and that they were not a giant, foreign-owned company like their big competitor you see on almost every corner and stripmall). Rick was very fair with us on the price for mattress, cover and pillows we bought. Delivery was quick and Rick worked to try and fit it in my busy travel schedule. Mattress was heavy but the delivery crew got it upstairs and around the landing without damage. read more

Greg, the sales manager at American Mattress, provided exemplary customer service while handling our mattress warranty replacement issues. His overriding concern for our ultimate comfort and convenience was a real pleasure to experience, and from our perspective, a unique occurrence in todays retail environment. His "the customer is always right" attitude, and belief that the customer is deserving of American Mattresses best efforts to deliver the comfort to which they are entitled, regardless of associated costs, was sincerely appreciated. We did not expect anyone would provide this level of effort, concern, patience, and commitment into replacing our mattress. A big "thank-you" to Greg and American Mattress as we are now sleeping comfortably! Bruce and Betty read more

Prior to going to American Mattress I have done a lot of shopping to find the right mattress for my comfort level and more importantly my budget. When going to American mattress I knew what I wanted and had a pretty strict budget. Greg, was super friendly and he took his time to find me the mattress I needed. He listened to what I was looking for and he was very helpful. He even moved mattresses around the store for me because I wanted an adjustable base. I came in looking at a mattress that I found at another store and not only did he help me find a better grade mattress, but he worked with me to get a better mattress that was still close to my budget. I recommended everyone to go to American mattress but more importantly ASK FOR GREG! read more

The day had arrived that I was dreading, yes i'm talking about mattress shopping. Probably one of the least enjoyable experiences ever.My wife and I, along with two of our kids, walked into the American Mattress in Geneva and met Don the mattress salesman. Don is a very friendly and helpful salesman that took the time to help us narrow down our choices, There was no pressure involved, in fact it was a fairly pleasant experience, considering that it was mattress shopping. In the end we got a great deal on two great beds, we also got one for our daughter. I want to personally thank Don for excellent customer service and doing everything he could to keep and make us happy. read more

I was helped by Greg, the store manager. I was in quite a pinch, and I needed a complete bed set sent to Chicago the next day.Not only was he able to facilitate my request, but he helped me find everything I needed in less than fifteen minutes. I have a fairly hectic schedule, and having to find, purchase and move a bed to my new place downtown could have been a real pain. They delivered it the next day in the specified time frame, making it a completely painless experience. I would highly recommend using American Mattress for anyone that doesn't want to tie up a whole afternoon looking for a bed. The best part is that the bed looks great and really is comfortable! read more

We were on the hunt for a new bed for my son and had been to a few other places. We stopped into American Mattress and Greg (the sales manager) greeted us and was very helpful! He was very attentive and very knowledgeable! He didn't try to "oversell" us a mattress for our 2 year old, which is what a few other places tried to do! He sold us a twin size memory foam mattress and then called us because he realized it was actually out of stock. So he gave us the full size for just $50 more! We had such an awesome experience with him that we actually went back and bought another full size mattress from him for our spare room!! Highly recommend this location and Greg!! read more

Our Mattress was 25 years old when we decided to go to American Mattress. Things have changed a great deal in 25 years. It was on a Sunday Afternoon. The store had good traffic. We met Gregg who took his time to tell us about what to look for in a new mattress. He was able to take care of all his customers in a very professional and friendly manner. We felt very comfortable in the store while deciding on the different options. We bought our mattress on that day with great financing deal. We have owned our mattress for about a month now and we could not be happier. We will go back to this store to replace our children's mattresses as well. read more

I found a mattress I loved while staying in a hotel. I called and spoke to the Sales Manager, Greg, who called his Serta rep and found the same mattress in a model available to the general public. I tried calling a couple of other stores to get a comparison but I couldn't get past a pushy sales pitch. Greg did the homework and found what we were looking for!! When we came into the store, he lead us around sampling a lot of different mattresses just to make sure we had what we wanted. We loved his patience, his knowledge and his good nature as we roamed the store, only to come back to the mattress we started with. read more

I did a little research online. How much about a mattress can you research while online? I had to go and check out the two mattresses that I was interested in. I went in on a Wednesday and spoke with Greg. He showed me both mattresses. He also made sure that I looked at both the firm and the plush juuuuuust to make sure I knew what I wanted. Greg was extremely knowledgeable and very patient and professional. I decided on the Hazelwood Plush. My mattress was delivered the following Tuesday. Words cannot describe what great sleep I have been getting. I do not want to leave my bed!!!! Many thanks again to Greg!!!!! read more

Greg (the sales manager at the store) was excellent! My wife and I had been to several different mattress stores that always tried to oversell us on the type of mattress we needed. Greg was very pleasant to work with and answered all of our questions without pressuring us to look at high-end mattresses that we weren't interested in purchasing. We ended up buying a nice mattress at a very reasonable price from this store, and we will definitely recommend Greg to any of our friends and family who need a mattress. Save yourself the headache of dealing with pushy mattress salespeople and visit Greg at this store! read more

Greg Esquitin helped me make the perfect mattress selection and made the entire transaction easy. First I needed a mattress for my father who moved out of state. Greg assisted in the perfect choice, made sure it was delivered out of state on the exact date I needed it. Second mattress was for my son, again out of state. Greg helped my son pick the right mattress for him. He arranged for the out of state delivery. Delivery was on time, mattress was perfect. Greg made this so easy for me in a very stressful time. I highly recommend Greg! Great product, exceptional service. read more

Rick is wonderful. He is very informative and really tries to match the perfect mattress to your sleep type. I didn't feel pressured to make a purchase. After shopping around I came back to American Mattress because they made me feel like I was making the best purchase as well as getting the best quality for our money. It was as a wonderful experience especially after being anxious from a previous mattress purchase that was the reason we were purchasing today. Great job Rick!!!!! read more

My husband and I walked in to the store and were greeted by Greg Esquitin. He was very very helpful and was so patient with us and wanted us to be totally happy with our decision He wasn't pushy and knew everything about every mattress and foundation that was in the store. We bought a new mattress and can't wait to get it! Highly recommend Greg and the store in Geneva. Thank you!! read more

Started looking at mattress a while back. Then talked to Richard on different mattress. Thought about what he sad then month later ended up going back to him and buying my son's bed. He was a big help on a lot of things. And the delivery was great! Bed was delivered earlier then said they would be here. Which help me out as well. Thanks again Richard and American mattress! read more

Greg is the man here! I came in and despite me being quite young to be mattress shopping he still took me seriously and was there to help me out. I bought a mattress from him and I couldn't be happier. He was reasonable with the pricing and looked out for my best interest. I went to mattress firm and they do not compare to Americans mattress's service! read more

Rick Frillman was excellent! He was very helpful and nice. Rick recommended three beds to test in the category I was looking for with various price points. There was absolutely no pressure--simply find the bed you like at the price you are most comfortable with. The process was very quick and efficient. Thanks Rick. Kent read more