In February 2025 I purchased a sectional from Shilpa at the Batavia location. My friends were…read moreinterested in purchasing a sectional as well and I recommended Shilpa. They met with her on an afternoon in March and Shilpa was so patient and professional as they tried to decide what they wanted. She let them have space to talk, she helped them measure, she showed them many options. She even stayed past her time to go home to make sure they felt comfortable in their decision making process. In the end they couldn't make a decision that night and Shilpa was so understanding and made them feel like they could call her with questions. Thank you again Barb VenHorst

My wife and I are in our early 20s. We're building a new home nearby and came in to look at bed…read moreframes. An older Indian gentleman came up to us as we were sitting on one of the beds and asked us to leave "because we aren't going to buy anything." And then I said we're looking for bed frames for our new home and he proceeded to ask "okay do you have credit cards on you." We didn't appreciate the treatment. We were in the store for less than 5 minutes. Quietly looking together. I'd suggest you take your business elsewhere if you're looking for furniture.

Best prices out there , they were very professional with the delivery and setup , they beat Ashley…read moreprices

horrible this place is a scam. The delivery company damaged my hard wood floors Adam said he would…read moretake care of it. But he hides and will not return calls. looked online the business is no longer registered with the State. Do not shop here!

Pathetic customer service. After paying full price and waiting 18 weeks for delivery we received a…read morebadly marred, defective product. They didn't care and made very little effpry to resolve the problem. We had previously bought a whole living room suite and also got awful responses to requests for product help. Our fault for giving them another chance. Beware! Expensiv, slow delivery and poor customer service.

The people as soon as we walked into the store gave us dirty looks and made our experience very…read moreunpleasant the lady pulled a man to the side pointed at us and he nodded and started following us around the store.

This review is long overdue......We've bought furniture at other stores in the past but since we…read morefound Geneva Home Works (shortly after they opened 23 years ago) they are the only place we go for furniture. Their outstanding customer service, selection and knowledge can't be beat!!! We just picked up our swivel rocker chair we had ordered and noticed a "In Stock" clearance sale sign on the door. Decided today we'd go and see what they had as we also needed a new office chair. Found a perfect sized chair, matches our decor perfect and at quite a savings, plus 30% off! \o/ Kate, Carol, Sean and the rest of the crew, great job, we're happy to support a local store like yours!

you stole are money and lied about giving us a credit on a…read moresofa we never saw. we changed our minds. terrible business man very dishonest

What an amazing shop. Worth the trip as it is filled with a wide array of merchandise for every…read morestyle. From vintage & new furniture and home decor. to clothing, candles, jewelry, artisan products & art. The staff was friendly & knowledgeable and the atmosphere was warm & inviting. A must shop.. I will be back:)

We haven't been here in a while and we saw online they were holding their Annual Tent Event so went…read moreon a Sunday morning. It was not crowded so parking was easy. We were disappointed with the Tent Sale as there were only about 10 tents . The store tho was open and their selection of items is always changing so it's fun to browse. Their displays and items are very nice but slightly higher than other shops in the area.

Zora's Furniture was the best choice and my house is AMAZING. The best pricing, same mfr and Zora…read morewas so attentive to my dreams home

Zora is a designer wizard! After she made my home look like a model home I asked her to help me…read morewith my salon. It looks fabulous...fresh, modern and glamorous! My customers jaws drop when they come for the first time. They love it and I love it! I don't even want to go home now! :) Zora is a little hard to find...(she is in a warehouse) but totally worth finding! And even better her prices are so affordable! You gotta check her out!

Hard working employees with lots of choices and values. There are looks and budgets for everyone.read more

Been here a few times, the sales are good, but the quality isn't great. There are a lot better…read moreoptions out there.

Hadn't been here in a while, and Cocoon had now taken over the whole building, but this is now the…read moreleast handicapped accessible shopping experience I can think of. Have to go down two sets of steps to get to the door, then back up stairs to the main level... overall I think we climbed up and down six sets of stairs, and we didn't even go to the highest level of the building! And this is using a cane: I think if you had a wheelchair you'd be out of luck, unless there is a hidden elevator somewhere. Their stock really hasn't changed much in a long time, so I guess between that and the fact that I can't get around the shop easily this just isn't the place for me.

I get the best gifts from here every time I go! From great smelling candles to everything in…read morebetween it's our favorite spot for a cute gift or unique home decor

Wow what a find! What a pleasure! Beautiful wood from old…read morebarns. Beautiful service! Adam was informative, helpful, personal and attentive when we went in. In the end we had to cancel our order as our project changed, a month and a half later we got a full refund no questions asked, no problem. Oh, if all businesses were this friendly, helpful and customer oriented. Very highly recommend!!

Adam and his guys are terrific. He cares very much about his business and his customer. I made…read morethe mistake of purchasing barn wood from a guy who said he supplied wood to Robert Redford. His wood was crawling with bugs. Adam kiln dries his wood to ensure that all bugs are removed and the wood is ready for use. I learned the hard way that you get what you pay for... His wood is beautiful and he goes out of his way to get you whatever you need. He will also make furniture or whatever you'd like and has a great eye for design. His wood floors and furniture are incredible. No, I am not related to Adam - He and his guys are just really that good.

Judy helped us with several rooms of furniture & rugs and she was fabulous! I am still finding and…read moreappreciating ways that she tied together colors & pieces from room to room. She worked with our budget, style and quirky measurements. She knew each catalog inside and out and found us great pieces that we never could have found on our own. Highly recommended.

I am updating my previous review, thank you to the service manager for listening to my concerns and…read morelooking into the issue. Your assistance was greatly appreciated.