Vanessa is a hands on type of owner. She is available to answer all questions and is very helpful…read morewith suggestions and working with you and problem solving to meet your needs. I will be back.

This medical device store tucked into the corner of a strip mall (around the corner from the…read morelibrary on the end) in Orangevale had everything I was seeing and more! I went for a walker and not only found exactly what I wanted (been doing a lot research on line, but like to buy things in local stores), a red walker with a seat and brakes, but a STANDER. Yes, that is what it is called. No seat, no brakes, but weighs only 4 pounds and easy to squeeze together and swing into a car trunk with one hand. Vanessa was extremely helpful in fitting everything to me. Will be back for shoes and a leg-lifter (helps swinging up bad leg into bed and also getting into and out of the automobile). This store looks like it is small, but it is jammed with all sorts of medical assistance devices and the range of walkers is outstanding. As a first-time customer, the discount was most welcoming! I'll be back!

Excellent products. Excellent in-person service. Great selection. When I was injured, they had many…read moreproducts to meet my needs. Great well-informed personal service demonstrating the product usage and operation in detail. They had a great variety of wheel-based walkers. They even offer replacement tops and handles to refurbish old crutches. Reasonable prices. I highly recommend Bischoff's.

Stopped in with a RX for a scooter and cane and was told by the sales person- nobody takes…read moreMedicare, you have to pay cash. He was very unhelpful and it was a line of B. S. I'm a retired state worker and have the best insurance, I even told him that. I called my insurance company and they sent me a list of DME providers and I was told that my insurance (United Health Care Medicare Advantage) pays 100% no co-pay at all. I felt like the sales person was trying to make a fast buck off me by wanting cash, like a used car salesman. I won't go there again. There's plenty of reputable companies in the Roseville area that bill accredited health care providers.

Outstanding business!…read more The knowledge, commitment, professionalism, and attention to personal needs cannot be matched!! Lolli, Wayne (Pop), and the technicians are a team that stands behind their product and stands up for the customer. We will only do business with Mobility One as they have never met our expectations but always EXCEEDED them!!! Their product line is impressive! Don't delay...get moving! Tim & Carol Kelly

We had a wonderful experience at Mobility One. Kristi (sp?) was patient and thoughtful in her…read morerecommendations and compassionate in response to my being upset at needing a power chair. She showed us several options, skillfully and professionally explaining the pros and cons of each until we settled on a very light but powerful power chair. She listened to our concerns and gave us the attention we needed to make a great choice. I wish every business in the area had people like Kristi. Being disabled sucks and every day it is a challenge to keep going and with the help of Mobility One I believe I still have a few miles left.

Bummer! Closed. I miss the store and don't have the time to drive to Nevada. Good products and…read moreexpertise are .issed

My second time visiting the store during open hours yet the store is actually closed. Really bummed…read moreout with gas prices being so high and traveling from Truckee, just another disappointment. I will spend my money elsewhere

Nice local pharmacy that does compounding. Very pleasant and helpful staff. I moved from another…read morepharmacy in Folsom because they seemed to always be confused about my order. They also charged for shipping which Remedy RX does not.

Friendly and professional team that is focused on their customers. Thank you Pierce and staff!read more

The service was excellent! I was assisted immediately upon walking in, and they had the brand,…read morecolor, and size of scrubs I needed for nursing school. The prices were great, too! I'll definitely be a returning customer whenever I need new scrubs.

I have been shopping here for a very long time. Always a great experience! They will bring you…read moredifferent sizes and brands of clothing while you are in the dressing room. They try to find exactly what you are looking for. For those complaining about their operating hours because you work night shift...come on your day off, like the rest of us do!

Most of my transactions here are all good. Staffs are doing what they were supposed to. There are…read moreso many sales going on every so often.

The women at the pharmacy counter are always amazing!…read more I went it literally at 8:50 (they close at 9) and had a whopping 3 prescriptions I needed filled and picked up after a late night urgent care visit. They made sure I got my medications that night! Thank you ladies!

COMMUNICATION. ADL…read moreplays a voice recording while you're on hold about how they score so high with BBB and how they are the best company. Two months in a row I've had to follow up on my daughter's prescription and supplies because they were not sent out at the scheduled time. This month I was told my daughter's supplies were shipped on the 18th only to call on the 27th and find out they needed a new authorization from my insurance and a correction on the prescription from my Dr. Not once was I contacted to be informed that I don't have an authorization or that there was a correction needed or that my daughter's supplies weren't going to be sent out. On the ADL website they have a blurb about costumer service. "ADL Customer Service: Our Customer Service Representatives are more like Case Managers. Each is responsible for a segment of our customer base, and they're with you from start to finish. Our Customer Service Team are specialist in insurance coverages, product knowledge, required medical documentation, and in being pleasant, professional and compassionate towards you, our valued customer." Section 5 of "our process" states. " Speaking of communication, our Customer Service Representatives are always available to be contacted either by business telephone, fax, email or VerbalCare®. In turn, they will make contact with you, if there are any changes to your order status, insurance payment, or otherwise. Communication is key and ADL understands this." AGAIN THEY STATE!! "In turn, they will make contact with you, if there are any changes to your order status, insurance payment, or otherwise." When asked why we weren't contacted a manager responded with "we're really busy". This is a business that people rely on for daily living needs and one can't even do that. I will say the customer service representative can be very kind except for when questioned on why things aren't working properly. If you must work with this company be prepared to call every month and run around in circles to ensure everything you need is in order for shipments to be sent.

Being a caregiver for my son for 42 years and living in various counties in California, I've had…read moreexperience ordering incontinent supplies from various vendors. By far, ADL's deliveries have been the most consistent and on time. ADL's customer service is exceptional. I'd like to compliment Serina for her knowledge of the many products, her patience in answering my questions and for always being able to juggle changing orders based on our needs and the budget. Well done ADL & Staff!