Moved locally...easy process, delivery was professional....podzilla master...Jorge G....you rockread more

Based on my use of the service, they do not deliver the pods on time. One pod that I requested…read morenever arrived at all. And pickup was delayed by a week. Only when I told them that the county parking permit was going to expire, and they were running the risk of having the pod confiscated and impounded by the city, did they send somebody late one night to pick it up. And for the pod that never arrived, I had to quickly find another moving service to come to get my remaining items for which I had to pay through the nose for because it was a last minute booking. (From this experience, I learned There' is actually a term in the moving industry for this:. "Rescue move". This is when one moving company fails to show up on time, and another moving company has to come in to complete the move. PODS never reimbursed me for this additional expense due to their failure to deliver. All attempts at resolving the issue through their customer service were stonewalled. No help whatsoever. For my own planning and scheduling purposes, it was an absolute nightmare dealing with this company. Do you really want to take a chance on them?

The best customer service I have experienced in a long time. I have a recalled 1980s elevator…read more unfortunately. Awesome Elevator went above and beyond to send me all the legal documents and report reports that they could find on this particular Elevator. Additionally, they called me to walk me through my options and I cannot be more grateful. The technician is incredibly skilled at his job and frankly, I thought the service call was very fairly priced. Overall, I highly recommend and I will be using in the future.

I wasn't happy with the previous company I had. They billed me 3 times for the same thing and never…read morefixed the problem completely in my opinion. I ended up calling Awesome Elevator ( one of the very few I could talk to a real person) and the owner was super friendly. He came out, fixed my elevator and I even got a new customer discount. Im happy with the service over all, now fingers crossed everything stays running good!

I had Safe Auto Transport move my truck from Kentucky to California. The good news is that the…read moretruck arrived with no damage. The bad news is that the truck was missing parts. Two parts went missing that were in the front trunk: the tire repair compressor kit that was screwed down and the dual level charger. Upon receiving my truck, I asked the driver to add a note to the BOL (Bill of Lading) that the parts were missing. He said he did not know how, and asked me to sign. I refused. He called someone named Sam. Sam said he was busy eating lunch and that I should sign and he would update it later. I refused. They eventually updated the BOL stating the missing parts. However, upon calling Safe Auto Transport, they would do nothing about this. If you use Safe Auto Transport to move your vehicle, don't leave anything inside it, even if it is attached to the vehicle!

I had a good experience with Safe Auto Transport a few years ago. When I needed another car shipped…read moreI called them. This experience was not the same. I spoke to Sam who said he preferred using text to communicate. He sent me a quote to ship a car for. Ohio to California via text. He said the car would be picked up May 11 or 12 and would be delivered a week later. May 18 or 19. He wanted a deposit via Zelle and sent me the email to use. I sent the deposit and he confirmed receipt. i never got any documents or order number from Sam. The car was picked up on May 12 so I expected it on the 19th. On Monday the 18th I sent Sam a text and asked for a status update, he said he would check and get back to me. He never did. The following day I sent another text and got no response. I finally called the office and spoke to Max who needed the order number, which I didn't have. He was able to find the order and said he would check and let me know. I told him I was available Wednesday before noon and Thursday after 2pm. He said "we usually tell you when we deliver" but that he would see what he could do and get to me. He never did. I sent Sam a text and asked for an update. He said he also spoke to Max and didn't know why Max has not responded. On Wednesday about 3pm, Max called and said the car would be delivered Thursday between 8 and noon. I reminded him of our conversation the day before about my availability. He said they would deliver the car on Friday instead. That worked for me. On Thursday afternoon Max called and said the car would be delivered between 8 and 11 on Friday, perfect. At 11 on Friday, Igor called and said he was 40 minutes away but stuck in traffic. He finally arrived at 1230. The car looked to be in good condition with some tiny rock chips on the hood. Max had sent me a different email for payment than Sam used for the deposit. I sent payment using that email but it was not registeredbsonthenpayment would not go through . Igor would not leave until payment had been received. I sent Max a text and he was unsure what to do. In the meantime Igor said they will accept Venmo and provided that information. I was able to cancel the Zelle and use Venmo. Finally payment was received and Igor left. The big difference between these two transactions was a complete lack of follow through communication this time. Promises were made and not kept. Information kept changing. I don't know if this is the new industry standard, but it sure was frustrating.

Guess I forgot to update! My daughter's car arrived in perfect condition and in just TWO DAYS from…read moreNor Cal to Colorado!!! Great service, fantastic communication and very reasonable prices!

DO NOT use this company...horrible communication. felt like a scam--Broker had a month to setup a…read morepickup , and a day before scheduled pickup he told me there were no drivers...had to move quick as I was leaving town the next day. Was able to secure transport with another company. This company was disappointing..

Bought a car online about 7 hours away from where I live. My options were to fly out and drive it…read moreback or have someone else bring it. Found XPEL1 and after just one phone call and a text message the car was on it's way to me on the following day for $45 dollars more than my airfare was going to be. Highly reccomend

After a miscommunication, me and the business owner had a misunderstanding and he was very nice in…read morecommunicating with me.

Totally recommend. Great service. $70 for a wheelchair for a week! Great lightweight wheelchair,…read moreeasy to load in the trunk. We used them for my mom so that we could walk around the Berkeley campus (daughter's graduation).

Salesman was patient and helpful. The store seemed to have everything pertaining to mobility and…read moreconvenience. Compared to other mobility stores the prices were lower.

Great wheelchair van rental company. Transactions have always been super smooth and stress free…read more Clean and newer vans. The rental agreements are very customer friendly. $150 a day and 200 miles a day. For the service provided this is a great deal. Geneva has always helped me with the rentals. She is a super sweet and understanding lady who works hard to make all the paperwork easy for myself. The vans themselves are top notch. There are buttons that open and close the sliding doors on both sides. Passenger side of the vans have a ramp that slides out. Touch free to the drive/operator. I buckle my mom in with the straps provided. Then we're good to go! This makes traveling with my mom possible. It's so easy to get her up and in the van and just go. Great technology on the 2024 Toyota Sienna, with lane assistance, Bluetooth and back up camera.

I would like to thank United Access for their excellent customer service. The staff is very…read morefriendly, courteous and highly professional. The vehicles are of high quality and very cleaned. Kevin Horn, the Manager was very detailed in his translation of the process of putting the wheelchairs in the van. I recommend United Access to anyone who is looking to rent or purchase a mobility van with wheelchair access. Again, the staff was very professional in assisting the customers with the purchasing of mobility vans. Thank you. Michael Williford, CEO MC Non-Emergency Transportation

They are the best. They treat Veteran's so well and go so far out of their way to take care of your…read moreneeds... Dan the owner is Dan the man he will do whatever is possible for you

Brought in our transporter to get brakes checked. They replaced and fixed it so now we have brakes…read more They were so kind to us oldsters. Thanks Paul(?) for everything. Will definitely recommend them to everyone. Great place plenty of parking and good folks