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    American Medical Equipment

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    Hart Medical Equipment

    Hart Medical Equipment

    1.7
    (17 reviews)
    0.7 mi

    I couldn't agree more with all of the negative reviews for Hart Medical. I've experienced pretty…read moremuch all of the issues myself and have finally cut ties. Orders placed and then no one can find them, terribly long phone wait times just to be transferred and explain everything multiple times, wrong items ship once order gets placed and no working to try to make it right, ongoing issues with prescriptions and insurance, poor communication/explanation, forcing payment for things I didn't order but shipped, asking to speak with a manager and no one ever calls, and the worst is the rudeness of customer service in Saginaw or Bay City (wherever they are located). They are nasty and have hung up in my ear more than once. I thought maybe I was being unreasonable, but reading all of these reviews I see that it's not me. The reviews go back years with some being very recent. Obviously Hart has no intention of fixing their problems. I'm going elsewhere for my cpap supplies. It hasn't been a pleasure.

    after being on hold for at least 15 minutes trying to schedule a pick up of my deceased father's…read moreequipment. I was told I needed to know the exact amount of oxygen tanks they had so she could schedule the pick up. I was unaware of the amount, but they should have known since they delivered them. So now I have to go bother my mother to go out and count the tanks so I can schedule a pick up. He also has a CPAP that needs to be picked up and she said I had to call someone else to schedule the pick up for that. It just seems to me that they have faulty records if they don't know if the CPAP is his or not, and they don't know how many oxygen tanks they delivered him. Very disgusted and will never use them again.

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    Diplomat Specialty Pharmacy

    Diplomat Specialty Pharmacy

    1.9
    (16 reviews)
    1.9 mi
    $

    Heads and shoulders above other "big box" pharmacies in the local area. I was honestly impressed…read morewith how thorough, polite and speedy they were when it came to filling a couple of prescriptions recently. My husband suffered a foot injury recently and rather than have the prescriptions automatically sent to Meijer or Wal-Green's as usual, we took a chance and had the prescriptions printed out and I took them here because it's very close to home and my husband was in too much pain to be bothered to wait around for a long time to get his order filled. I left him in the car and took his ID and insurance card and they processed everything expediently and courteously. I was impressed by their level of service. Everything was organized, displays were neat, service was both courteous and prompt, the pharmacy techs were helpful, etc. The store also carries a decent variety of vitamins/supplements and OTC medications as well, all carrying reasonable price tags. I had never been in this pharmacy before, so going in was sort of a craps shoot, but I left as a new customer. True, they aren't open 24/7, but their business hours suffice for the most part. I'm planning to transfer my prescriptions over to Diplomat Pharmacy in the near future. I'm over "big box" pharmacies because all you get is a major headache and a long wait.

    If you need to update your shots-this is the place. They…read moreeven have the hard to get-shingles vaccines here. Wonderful people, and they were so kind!!! Highly recommend this place!!!

    Family Pharmacy

    Family Pharmacy

    3.3
    (6 reviews)
    3.1 mi

    Great place they know me when they see me I seldom have to even tell them who I am and when I call…read morefor refills they know what I need basically without me telling them. Their prices are competitive and they are very knowledgeable about their products. I highly recommend them.

    I was a loyal customer with the Family pharmacy on Fenton rd in Flint for about 2 years, and…read morealthough I was meet with poor customer service and the blonde head pharmacist who had the personality of 'a rock' and who was always rude and short with me I continued to have my prescriptions filled there due to the convenience that the pharmacy was located about 5 mins from my home and also the fact that larger commercial pharmacies I had used in the pass became such a hassle with my medication being out of stock or the medication had to be ordered. I thought Family pharmacy would be a better choice for me so I ignored some the "red flags" I experienced when I joined Family pharmacy starting the poor customer service you recieve when you walk in to pick up your prescription the counter lady never greets you with a simple "hello, or May I help you" instead you get a blank stare until you speak up to tell her your name and you are there for a prescription pickup. The hours and sometimes days it takes for your prescription to be filled is ridiculous, you are given no updates on the status of prescription and using the Rxlocal app to check your status is not helpful because the app would show closed when the pharmacy was open for hours when you called in to check the status of your prescription the pharmacist was so nasty and would give a very long time frame when you prescription would be ready. Recently my prescription was sent to Family pharmacy by my Dr's office in error because I no longer wanted my prescription sent to Family pharmacy and choose to use another small local pharmacy my prescription was there at Family pharmacy for 2 days until I called myself to inquire was my prescription sent there in error and indeed it was, I asked the pharmacist why wasn't I informed after 2 days of my prescription being sent there in error she simply responded "You are right I guess I could of called you". this speaks of the unprofessional mishandling of your prescription needs. I have now switch to Big Brother pharmacy where the customer service, the speedy prescription fills, as well as the updates you are given without the hassle of calling to inquire the status of your medication the service all around is exceptional. I would not recommend Family pharmacy to anyone if you value your time and customer service is important to you.

    American Medical Equipment - medicalsupplies - Updated July 2026

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