Love the company culture. The residents are great! Great place to work. You will develop a great…read morerelationship with the residents and the workers

Run! Stay away. If your family member is not arriving with someone they will be treated as such. Do…read morenot arrive on the weekend or after 2 pm on Friday. You will be told no one is available to evaluate them and your loved one may be forced to be bed ridden and diapered if no one is there to speak for them. The nurses did not even check to see if she was oriented. When the floor manager came in that evening she assessed her and most importantly spoke to her like a person and then called in the nurses and assistants to read them the riot act. My mom had knee surgery and was just there for PT. They would move her and touch her bandaged leg and had no clue why she was there. There was no communication between the shifts. She put her in a diaper despite her protests, they didn't want to get her a chair to go to the bathroom and told her she'd have to go in the diaper. This was before I got there. The bathroom was badly ventilated, between two rooms so it always felt like someone had showered recently, it only had a toilet. The food was disgusting, prefrozen meats that looked like the muscle had burst from improper storage, skinned mash potatoes that felt like hardened chunks that had been left uncovered, cold and bad coffee and what was surely jello that had been to watered to prevent becoming solid with ice cubes in it. On top of that the plastic covers for the food smelled like standing water. We brought her food and fruit every day. There is no where for family to sit. They did not bathe her even though she arrived in hospital robes. They spoke AT her. My husband noticed another woman who seemed to have been wearing the same thing all weekend. On a Sunday morning they told my mom when she was alone that her knee extension machine was broken and they would have to wait til PT came in on Monday before she could have her treatments. We showed up and asked the nurse on that shift to turn it on. She walked in and set it up. It was never broken, they had just taken it apart and said it was broken. My mother was upset and felt so unsafe. She had been uncomfortable not being at home when she arrived but her fear and anxiety became palpable. The insurance company and hospital were appalled by her treatment and worked with us to get her out of there as soon as possible but they needed the in house doctor to ok the transfer. They lied to my husband about when the doctor was available and nothing happened until the evening before she left. We made sure she left the next day by noon. This is a nightmare. Do not leave your family here. Do not leave your enemies here.

This woman is heartless and rude She shouldn't be working…read morewith elderly people She was playing games on her tablet while I was talking to her then cleaning under her nails with the staple remover Gross

Owners Shelby and administrator all both POS's. If you have the money to pay to make them rich,…read morethey will fake smile to you all day long and kiss your ass but you better pay up. They enjoy their mansions while residents sit in feces until someone decides to attend to them. Would never recommend any facility from this company.

We take my brother here when ever we have to go out of town . My brother suffers from dementia and…read moreParkinson's he is bed ridden now and needs total care . They give my brother the best care they feed , change and bathe him and give him his medications. They also make sure he drinks plenty of fluids. The office personnel and staff are exceptional. I was also a patient there when I had my hip replacement surgery I also received the best care and therapy to get back up on my feet as this was the second time I had total hip replacement the first one was 42 years before . This is a great facility.

From the owner: We're newly remodeled, growing and making a difference!…read more The mission of Guardian Care Nursing and Rehabilitation Center is to provide our resident’s high quality skilled rehabilitation and skilled nursing care regardless of race, color, religion, national origin, gender or family status. 
 Our purpose is to meet our residents demanding expectations by providing our residents high quality skilled rehabilitation and skilled nursing care in a manner that recognizes the value of human dignity at all stages of life.

The care quality is mediocre and here is why: The main floor…read moresmells bad for some reason 2nd the staff are confusing and less informative and lastly outdated equipment.

Parking is a huge issue here. I drove around the block for over half an hour looking for a spot…read more The building smells like pee so wear a mask.

Stay away from this place, my husband was in here and my family went to visit while I was working,…read morethey went into the room & my husband had a blank stare in his face, he told them he did not want to be there and slowly told my family what they had done to him. Between 2 of their CNA (or whatever they are called) took it upon themselves to pull his arms and yell in his face, they were so close that my husband said he was spit on while they were yelling. I immediately took him out and did not let him stay another day, I complained and they told me they were looking into it and never called to give me any updates. If you don't believe me then walk in unannounced and then ask your loved ones what they really think of this place. Take care of your family at home, don't leave them with someone who doesn't know or care about them. Horrible, horrible place.

I have visited many nursing homes in Central Florida as a caretaker for my Mother, who at one time…read moreor another was in 3. This facility his head and shoulders above any that I visited. The care and concern that all staff members have for the residents is in comparable. This is a small facility, 40 beds, but the staff was very adequate. The building was spotless and odorless. Each resident had their own TV, the rooms were large, beds modern and comfortable. Large closet, two dressers, plenty of wall space to hang pictures. Excellent social director, and therapy staff, who knew and were concerned about all the residents. I was lucky to get my Mother in this facility.

Awesome !!!!!! the STAFF very caring and friendly service , I received my Covid-19 vaccine , And…read moreLaShoun, Clinical Director she's a GREAT very caring person . Thanks

From the owner: Health and Medical Services Primary Care…read moreMedical Weight Loss & Management DOT Physicals

FORMER EMPLOYEE OF CONWAY LAKES HEALTH AND REHABILITATION…read more Other cnas/lpns warned me prior to making these! Complaints July 11th -during training cna dropped patient in a toilet stepped back and laughed at them I helped them up and reported the incident July-17th I seen a cna curse out a patient calling them a (fucken bitch) telling them to (shit the fuck up and roll over) . July-17th an employee from activities refused to stop walking to allow me to give my patients water (the patient have not received water since 7am it was now 3pm). She proceeded to state infront of the patient I'm not stopping I have things to do and god forbid you ask this one to do anything she acts like she can't hold a thing. July-28 I had a two person assist by nurse for two patients I notified the nurse that both had been sitting in urine and that I needed her help that it took 35 minutes to get help for one patient another 25 minutes go by they send me on my break at 8:30 pm! My break is 45 minutes they left the patient in he own poop for the entire time . July-28an nurse was putting a medication on a patient head and informed me she did not know what she was doing she said I think u put it on her head and wash it with a cloth I'm not sure I work nights I asked her what do you mean your not sure she then tried to have me apply it and I refused. July-30th a patient complained of vaginal pain the nurse took a medicated script from on patient squeezed it in a medicine cup and told me to apply it to said patient's vaginal area I declined. July -30th a patient that is paralyzed from the waist down wanted me to remove her hoyer belt from under her while she was in the chair because that's what the other cnas do for her I went to the nurse and the nurse on duty tried to convince me to do the same thing I REFUSED . August 1st i arrived to work I waited for the don to inform her of the incidents on prior days And was told that they will no longer be employing me . Because I have a complaint every day . And that they haven't heard any of these complaints before I became employed. They refused to supply me with documentation of ANY OF THE INCIDENTS. IVE REPORTED EVERYONE ON OF THSES AND I WILL NOT BE HUSHED ON THE HARSH AND UNFAIR TREATMENT OF THESE PATIENTS. They do not care about making it a safer or better place for anyone's loved one they only care about hushing the problem!!!! To them it is just another check !!! To me it was much much more ..

If I could put 0 or negative stars I would. My father was sent here for physical therapy to…read moretransition back home. in 5 days he only had 1 physical therapy session. We had wounds on his feet with wraps on them. The wounds were never checked until the 5th day when I asked to take him to a local hospital to have them checked. After asking about taking him to a hospital due to the neglect to check on these open wounds I was told numerous times ways they could "make it better". They could have done what they should have from the beginning and it wouldn't have reached me asking for this. Every nurse or medical person I spoke to outside of the facility spoke very ill of this place and were shocked that the place was still open. The nurses are too busy talking shit about the patients to help the patients there. Again I would try your best to find any place but here!!!!!!

My husband was there for 5 weeks and he spent 22 hours in the day either in a wheelchair or in bed…read more Therapy only an hour or half 5 days a week. Inactive for the rest of the day. Lost the muscle tone to be able to use a walker. Disappointed that they made him worse instead of better. Would not recommend for getting someone back on their feet.

We searched high and low for the perfect place for our Nana. She stayed at several places after her…read morestroke... We are truly thankful to have found her home here. The staff genuinely cares. From the front desk, physical therapists, CNAs, nurses and even the hair stylist treats her like their own. Nothing gives us greater peace and happiness for our Nana!

We unfortunately had a stay at AdventHealth Orlando in the PICU recently. It's not a review I ever…read morewanted to write but i'm happy that it's a positive review. All staff were so friendly and helpful to us during our stay in the PICU. they were constantly asking how they could help and if we needed anything, often coming up with resolutions when we didn't even ask for them. One of the nurses brought my baby toys once he was able to play and brought me coffee whenever I asked. This was a terrible situation but i'm so thankful for the staff in the PICU and our last day in the CICU that made our stay better. On a side note: the pharmacy in the main area of the hospital next to the gift shop is a great spot for restocking your medicine cabinet. You can get staple meds like daytime cold meds, allergy meds, tylenol, etc for just a few dollars. I got daytime cold meds for like $3! I also bought childrens ibuprofen, like a big bottle, for under $3. This is a hidden secret that needs to be spread!

Oops, I did it again, fell off another horse, and fractured some bones. It looks like I am not that…read moreinnocent. Well, after Mexico City clinic took X-rays and told me a fractured my shoulder and need a surgery, I immediately took a flight the next day back to Orlando to go to ER and hopefully get some healing. My dad and I went to the ER after I landed, and it was crowded on a Thursday evening. We valet parked near the entrance, went through the Evolv security detector, and checked in to wait. We first were called to get send basic checks done and I explained what happened. Then the said to wait in the waiting area where they will call my name so I could go to a room. It took a while for my name to get called and I was pulled to a very small room with 2 cramped chairs. We waited for a doctor, and I explained the situation. He said more images needed to be done, even though we have given images from Mexico City. After another wait, I was wheeled in to the imaging room, took more X-rays, and wheeled back to the room. My dad and I waited longer, and it was getting late, so my dad grabbed food from the cafeteria. The doctor came back to verify that I did fracture my shoulder, and even my ribs (not again). They said come back next week to check if surgery is needed. They prescribed me medicine and I was gone. It took almost 3 hours and 2000 dollars just for them to say, yeah, you broke your bones, and come back again for next steps. While my dad was happy that they said lets see if you really need surgery, the process felt like a cartoon from Rocco's Modern Life. It felt crowded and cramped, like an assembly line instead of the care and comfort needed. While the doctors were fine, the person who did the X-ray was in training. Also, it looked like the doctors were just direct and didn't really care on what procedures could be done to heal faster other than a wait and see approach. They were acting rushed and nonchalant. I left the hospital depressed as I didn't know how I could get healed correctly and quickly. It was night and day compared to another ER I went in Tampa about 10 years ago, where they MRI me in nice room, and let me rest a bit before releasing me. I thought with Advent health, it would have been a bit more relaxed and professional. And what's with the security guards having tasers? Honestly, I was very disappointed and wished my insurance had other better hospitals and ERs in the network other than Advent Health. While many other Advent Health campuses look modern and upscale, this one looked old and chaotic. Overall: D

This is the best solution for all your senior living needs. Veronica is such a darling and has the…read morebiggest heart. She treated my family as her own and did not stop until we found the best place for my grandfather. She still visits him to this day! She is very professional and listens to all your needs. I would recommend this company to anyone looking for help with senior living options. I had no idea what to do when my grandfather slipped and fell alone in his home. I knew it was time to get him to a safer place with other people his age and friend staff. Veronica did an awesome job!

From the owner: North Star Senior Advisors is dedicated to providing a guided path to senior living. Our…read morecomplimentary senior placement / transitional services are dedicated to helping you find a home for your loved one. We don't run your personal information into a database and send to a list of providers, instead we take the time to meet with you and assess your current situation as well as learn about your care needs. Our service is FREE to families searching for a senior living for their loved one. If you own an assisted living facility or adult family care home and would like information about being a part of our network, please contact us for an appointment. We would love to refer clients to your community!