Let's begin with the ADDRESS is wrong on these websites. This business has MOVED and has a LIFESCAN fingerprinting service which is registered with CTC California Teachers Credential service. They charge $85.00 to have this service BUT no appointment is necessary. The only thing is that it didn't work the first time so now I a have to return and have it redone. ;-( Other than that most of the staff is friendly and helpful. But let's get the ADDRESS correct! thanks read more

I have never been so eager to write a review. I hate waiting in the long post office line and i heard this place charges the same prices as USPS instead of charging extra like Postal Annex. I had to drop off a package so I decided to check this place out. It's a nice looking facility that seems to have a lot of everything. I went to the back to pay for postage and this guy walks up to the counter, I say Hello and all I got was the most awkward smug look from this guy ... Thinking to my self WOW what a unprofessional douche. (Also if you plan on using plastic you get charged .50 if your total is under $3.00) In the back of my head I'm thinking maybe I should have gotten tracking who knows if this guy will toss it in the trash. I usually do all my postage etc.... Online which I think I will continue doing. If I do go back to this place will only be because I don't want to wait in line. Other then that the customer service is by far the worst.. Don't believe me? check it out for yourself. read more

I've gone into this store probably five times in the past. Each time I have had a rude employee wait on me. A woman who works in the back is especially rude. Once she was rude to me and nice to the next customer, maybe a "regular". Not sure, but it ticked me off. A man waited on me today and he was lacking customer service skills as well. I'd love to support a local business but I don't think I will anymore when it comes to this place. It seems like it might be geared toward the older folks, with the "no kids under 16 allowed/your child breaks it you buy it" sign in the front window. No matter how long the line is at the post office next time, I will be going there instead of American Office Solutions. read more

I regularly ship documents here and purchase supplies for my office. Jamie can order most things and compete on most things with the big box retailers. I'm thankful to have a locally-owned business like mine to support in our community. read more

Outrageous prices!!! This is my first review ever on yelp! They pushed me to it. Do not go here. $8 to upload and print 6 pieces of paper. Worst business in beaumont. Usually $.25 a copy so total should have been $1.50. Would have walked out but she knew I needed them right then and there. DO NOT GO HERE! Read the reviews. Not a single good one. read more

Great store, I stop by for all my postal needs. It is generally quicker than the regular post office, and the staff is much more helpful and personable. The pricing is fair, and they will help you pick the most sensible type of shipment if you aren't sure (I am always shipping weird things). read more

these ladies are awesome and go out of their way to be helpful!!! i highly recommend them!!! great job ladies!!

I've been to this place about three times to mail out some letters/packages. I was thrilled to hear about it since it is closer to my house than is the real post office. Every time I've been here, however, I've had to deal with the same bitter, grumpy woman behind the counter. It seems no matter how nice you are or how polite you are in interacting with her, she just remains bitter. Think grouchy librarian. Needless to say, their product is not special. The last time it happened I just walked out and went to an actual post office, and I got much better and faster service there. The product/service they provide at this business is not unique, nor is it special. One has many choices for office supplies or postal service. Since they can't even supply basic civility in customer service, I won't be going back to this place. Such a shame since they are so close to my house. read more

I'm usually very happy with my visits at this post office annex however today when I visited there were Trump stickers and other gear out and about everywhere. I don't need political agendas shoved at me. I'll go to the post office on Beaumont Ave where the clerks are efficient and friendly. read more

Charged me $5. 45 for printing 2 black and white copies from my thumb drive. And wanted to charge me an additional $5 or more to fax it. I am not making this up. This would have cost me 20 cent to print and an additional $2.00 to fax it if I had gone to Staples. Sadly Staples has left the city of Beaumont and as a result these people are taking advantage of their customers. I never (NEVER) write reviews but in this case I feel that I have to. Save your hard earned money and go to the UPS store on Beaumont ave next to Dominos pizza, that way you won't get ripped off. This place is awful and everytime I come in there the thin woman with the short blonde hair, (who is usually standing at the counter talking on a white cordless phone to the left when you enter the store) has an attitude and will straight ignore you, even if your standing directly in front of her. They watch you like a hawk to make sure you don't steal their cheap knick knacks. If this woman has to help you, because the older woman (who does the majority of the work) behind the counter is busy, she will have a attitude towards you as if your taking up her precious time. "Hello, If you don't like working there then quit." I will never set foot in that store again. read more

Today was the second time I went to this store. I should've known better.. I got there at 4:57& the door was already locked.. It said they closed at 5... The lady came out and lied to me and told me it was 5:00/straight up very rudely and by that time it was 4:59 on my phone... Still one minute that I could've grabbed stamps... This lady that works there is evil and one of the rudest people I've ever met in my whole life. She doesn't care about anyone but herself... She is outright RUDE RUDE RUDE and she had no remorse for how she treats people... She needs to not work with the public at all.. WORST CUSTOMER SERVICE EVER!!!!!!! read more

Well stocked and much better than the post office and you get the best customer service. I always get smiles and greetings. I guess if you're a rude person, you get rude service. I'm happy with the service they provide to me. read more

I have had nothing but excellent service here. The staff are very friendly and incredibly helpful. The prices are the same as the USPO but without the lines. Sure, there are times it gets busy, but nothing like the Beaumont PO which is always jammed. The city is very lucky to have this facility. read more

Never again. My first experience was shipping a package. Everything went ok and when I asked about taping my box up was directed to a 5$ roll of tape. No problem I thought, until I got to the counter and saw on a small sign that they offer to tape your box for $1-2. I had a pretty small box and thought that could have saved me some money, particularly as the clerk saw the size I was handling. But I stopped in again thinking they could print something off a jump drive for me. She used my jump drive to print 2 pages. 2 pages!!! I took out a dollar from my wallet and she said "43 cents," but then realized she made a mistake and recalculated and said $5.83. My jaw dropped. I asked if that was right for two pages-two pieces of paper, and she said yes anytime they download from a jump it costs that much. Had I been the clerk I would have warned my customer about the price before hand. I should have asked, but I never would have dreamed up paying two gallons of gas for two black and white printed pieces of paper. read more