I've been coming to Floyd for the past 15 years, and Dogtown used to be a staple. Unfortunately,…read moreit's gone seriously downhill. The vibe just feels off now and what once felt welcoming and authentic feels more exclusive and self-important. :( The service is especially disappointing. You can stand at the counter forever waiting for someone to even acknowledge you. Basic hospitality goes a long way, and it's frustrating when staff can't even acknowledge you with a simple "we will be with you shortly" or even offer a simple smile. There's an attitude from some of the front-of-house staff that comes across like they've "arrived" and are above basic customer service. Floyd has always been about community and authenticity, and it's disappointing to see a place that once embodied that lose sight of what made it special.

BEWARE DOG OWNERS AND SERVICE DOG HANDLERS…read more When we arrived at Dogtown Roadhouse in Floyd, VA, my husband brought his federally protected service dog. Upon arrival, the hostess informed us that service dogs were not allowed inside the restaurant and directed us to sit on the outdoor porch instead. As soon as we reached the porch area, two unleashed dogs--a German Shepherd and a blond pit bull mix--charged at my husband and his Golden Retriever service dog. During the attack, my husband was bitten on the hand, and the service dog was bitten on the neck and pinned to the ground. The hostess stated that she witnessed the entire incident. We immediately notified the manager, James, and contacted law enforcement to file a police report. The owner of the attacking dogs left the property within minutes of the attack. What was equally disturbing was the response from management. When we brought the attack, the injuries, and our concerns to the manager's attention, we felt the situation was largely dismissed rather than addressed with the seriousness it deserved. The response we received gave us the impression that the attack and its consequences were not considered the restaurant's responsibility. Afterward, we asked management why unleashed dogs were permitted in a public dining area. We were told that the dogs belonged to "good people" and that the restaurant does not enforce leash requirements for customers' dogs. What is particularly concerning is that the restaurant's website states: "Well-behaved, leashed dogs are welcome to join you at outdoor tables on the covered porch while you enjoy your meal." Additionally, we will be filing a complaint regarding the restaurant's refusal to accommodate a service dog indoors, as service animals are protected under federal law. This was an extremely upsetting and preventable situation. We are disappointed by how the matter was handled and by the apparent lack of enforcement of the restaurant's own stated leash policy. Based on our experience, we will never return and would strongly encourage dog owners and service dog handlers to use caution when visiting this establishment.

Always consistent. Good drive-in fast food. Very friendly staff. Decent prices…read more Only drawback is it can be tricky getting in and out at lunch time.

Everything we've had has been delicious! Burgers, milkshakes, fried fish sandwich, fries, onion…read morerings fresh hot and delicious! Car service with a smile and outdoor seating area also. Recently renovated- takes you back in time!

Stopped at Rocky Mount burger company while coming home from a weekend trip. It was right on the…read moreway back home. The location was a neat little restaurant and bar. I ordered the pimento cheese sandwich and pork belly bites. The pork belly was amazing! Totally worth the trip just for that. I found pimento cheese to be pretty delicious. It came with chips and a pickle. Overall was a pretty good place!

Wow, I normally like this place but we were here last night for a special family occasion as a…read moreparty of 4 and no one's food was good except for the appetizers. All three burgers were way over cooked, the Cubano sandwich was disgusting with the pork having zero flavor and being cooked to death. Service was so slow it took a while to be served. A very disappointing evening and a horrible birthday dinner for one of our party. The waitress was good and kept apologizing but it was a truly bad experience.

My sister and I stopped at Jack Brown's Beer & Burger Joint in Roanoke after two ladies at the L&L…read moreshop downtown recommended it, and it turned out to be an amazing experience. The place is small but quaint, with dim lighting, a full bar, and a fun mix of music genres that keeps the vibe relaxed but lively. I ordered the Gregg Brady, and my sister had the Doctor Gozo, both made with 100% Wagyu beef. You can taste the quality immediately. I added mushrooms and grilled onions for a small extra fee, and had my BBQ chips that come on it, on the side. We shared the crinkle‑cut fries, which came with their incredible house sauce. The sauce was so good I asked if they sold it, they do not, but the waitress sent me home with some samples for free. Service was fast and friendly. The waitresses were dressed in black tank tops, black shorts, and black shoes, and every one of them worked with a smile, like they were glad you came. The restaurant entrance itself is handicap accessible, but the bathrooms are not, they're very clean but also very small and too tight for a wheelchair to fit inside. One of the coolest things about Jack Brown's is their Beer Club. If you drink 100 different beers, you become a "Notcher." If you drink 1,000, different beers you become a "Saint." On Saint's Day, Saints get all food and drinks free, unlimited, with no tab. It's a huge part of their culture and adds to the fun, and a loyal community. Overall, the food was phenomenal, the staff went above and beyond, and the atmosphere made the whole visit top notch. I will definitely be coming back the next time I roll through this part of town. How to Become a Notcher (repeat for the Saints) To achieve Notcher status, individuals must follow these steps: 1. Visit a Jack Brown's location: Start by walking into any Jack Brown's Beer & Burger Joint. 2. Request a Notcher list: Ask for the Notcher list to begin your journey. 3. Try 100 different beers: Sample 100 different beers to reach Notcher status. 4. Join the community: Once you hit 100, you become part of the Notch Club, which includes various events and celebrations. This program encourages beer lovers to explore different flavors and styles while fostering a sense of community.

My sister ordered the Greg Brady and I had the Dr. Gonzo -- both burgers were delicious! The…read moreburgers are made with Wagyu beef, and while you can get a "regular" burger here, the specialty burgers are creative, varied, and definitely worth exploring. The crinkle-cut fries were good too, but one of the stars of the show was their house sauce -- a mayo-based sauce with herbs and spices that was so tasty we had to get some to go. Service was prompt and friendly, and for those so inclined, there's also a great selection of specialty beers. The atmosphere is fun and memorable -- the rock 'n' roll was loud enough to add energy but not so loud that we couldn't have a conversation. The decor is quirky and kitschy (think a skeleton on a bicycle and a chandelier made entirely of bras). The couple behind us also enjoyed their selections, with "The Elvis" being a standout. Even though it came highly recommended, I just can't bring myself to put peanut butter on my hamburger. That said, next time I'm in Roanoke, Jack Brown's will definitely be on my list for a return visit!

Discovered this place after being pushed away from a hot dog business across the street. So glad I…read morefound this place and will definitely return again n again. We travelled over an hour away and worth every mile. The food was amazing and the staff was so friendly.

My family and I loved this place! The chocolate shake came out super fast and was delicious! The…read morewhipped cream was nice and thick but light and airy at the same time! The retro "Frozen in Time" theme is so quaint, inviting, and fun! I absolutely love 50's and 60's music, cars, and soda/ice cream shops and their theme blends all of these! The sever was easy to work with, and the food came out fairly quickly! The burgers were tasty, and the French fries were good- the fries just needed a little salt. The menus on the TVs show videos of them making the burgers, ice cream, and sundaes which is super cool and even more interactive than a still photo! There are cute wall decals all around the restaurant that add to the oldies ambiance; retro diner servers, jukebox ice cream menus, old fashioned cars, and a few more! The ice cream counter seating is accented with checkerboard details, as is the ordering and serving station. The pricing was fair, too! Overall, we truly enjoyed our visit to Burger Haven! When we come back, we'd love to order a hot dog with kraut and a sundae- maybe a bubble cone ice cream, too! We will definitely be returning to this sweet little nostalgic escape with great food!

The Blue Ridge Diner was a great stop for our trip to Floyd! We were in and out super fast and the…read moreserver was excellent. I loved the true small town feel this place has. I don't even live in Floyd and the amount of people that talked to us and asked us questions while we were visiting was so nice. The food is standard diner fare. I wish we had more time because the breakfast menu looked great and seemed to be very popular.

The owner holds grudges, and will run to the back after you order, if you have ever complained. is…read morehe spitting in the food? it sort of seemed that way. Eek!!!

Truthfully the worse cheeseburger I've ever had. Mostly due to the fact that , I'm pretty sure it…read morewas left over from the night before . So it's not a franchise issue, it's this locations issue and the management of the Floyd location. Service has changed lately to tremendously slow. Actually left out line after a 20 min wait with the 3 cars in front of me, not moving .

One thing is for sure, this place does not change. Food is almost always precooked and cold,…read moreservice is slow and often you have to wait for staff to finish conversation with each other. Inside it's just filthy everywhere, bathrooms are pretty bad and unsanitary. Maybe someday this place will get replaced with something better.

Nice little place we decided to stop for lunch 1/2 way to Johnson City, TN…read moreFriendly service and great food. Sorry, no pics but 3 of the 4 of the us got Philly Cheesesteak which were excellent and we could only eat half of it. The 4th person got the burger which was cooked to perfection. Recommended stop or visit if you are nearby!

Service and food was excellent. Wide variety of items at reasonable prices. Fair amount of…read moreparking. Thank you, Britta, for your outstanding service.

Delicious food and great friendly service! Bbq sandwiches with coleslaw and fries can't be beat.read more

I love supporting small businesses so I will be generous…read more PROS: -Great location -Quaint and cool interior -Server was good -Prices were decent -Good homemade mashed potatoes CONS: -Pulled pork was just not good at all. Not smokey, mushy, very sweet and so salty that I could not eat it. Very disappointing. -Fries were so salty that they were not edible. -Blackened chicken sandwich was way salty -Cole slaw was bland -Overhead music was not good Overall, we would not return because of the salt content and the pulled pork.

Looks like we have a new chicken wings restaurant in the neighborhood and it's Atomic. Atomic…read morewings just opened a few days ago. It's located at Blue Hills Village, in Roanoke, Virginia, on the former Chicago Bob's Storefront. After being awarded the Triad Yelper of the Year 2024 Award at the Yelpies Award Ceremony last year, an event that honored the highest-performing Yelp Elites, I decided that this year, as an All-Star Yelp Elite, I wanted to be the first to discover new restaurants and bring them to the attention of the public. And this Atomic Wings is the perfect example. Dedicated to serving a wide range of all natural jumbo wings and other menu items, Atomic Wings offers halal chicken at any spice level and a variety of dipping sauces to suit any taste bud. The founder of Atomic Wings did so by fullfiling his dream of recreating the hot, crispy wings he had once eaten during his college days in Buffalo, New York. Today at around 5:30pm I went with a friend to check this new place out. It had reasantly celebrated it's Grand Opening a few days ago, and still had some of the balloons decorations of the event attached to the outdoor columns of its building architectural design. When we entered I was surprised to find some customers eating there and others waiting for their To Go orders. The owner of the new restaurant came out and gave us a warm welcome, greeting us himself in person. He had a nice, friendly personality, and just by meeting him I could already anticipate the success of this new restaurant. Their menu was well lit and hanging high above. Their prices were very reasonable and they had a nice variety of chicken items besides their famous Wings, such as Chicken Tenders and Chicken Sandwiches, and for dessert, Fried Oreo Cookies. For those who enjoy a cold beer in a hot Summer day, they had both Bottled Beers and Tap Beers, as well as Beer by the Pitcher. They also had regular fountain drinks and milkshakes. And for fries, from Fresh-Cut Fries, to Waffle Fries, to even Tater Tots. The lady at the counter greeted us and took our order. We both ordered the #3 Combo Meal with 5 pieces of Chicken Tenders, Fresh-Cut Fries, and a fountain drink. My friend had Root Beer and I had Dr Pepper. They also had Pepsi and Southern Style H & C Brand Ice Tea. They charged for the order and took my first name to call us when the order was ready. When they called my name and recognized who I was, they immediately brought the order to our table without given us a chance to go pick it up. This is what I call service. Going above and beyond ones highest expectations even in the little things. When I saw the tray they had brought me, and placed on our table right there in front of me, I was mesmerized by the size of the Chicken Tenders and by the great amount of Fries served. I invite you to view my photographs accompanying this review and see for yourself. But just as if this wasn't surprisingly enough, when I tasted the first Chicken Tender, it was so crispy on the outside and so soft and juicy in the inside, and so tasty, even before dipping them in the sauces they provided. And the Fries. You might wonder, What can they do to the fries to make them stand out above the rest? The answer: Nothing. The fresh-cut fries had their natural flavor that stood out and were fried in such a way that were crunchy on the outside and soft and moist in the inside. As we were enjoying our meal. More and more customers were coming in to pick up their To Go orders as well as to dine in. It seems like the best advertisement "Word of Mouth" after trying the product, was being very successful. And greatly so, for a new Star has joined the Star City of Roanoke and the community as a whole is benefiting from this new addition to their culinary lineup.

The have the absolute best wings! They were crunchy and flavorful without being overcooked and dry…read more I can't do super spicy but the Mango Habanero wings are the first time I've had wings that the sweet Mango flavor of the sauce really shone through all the Habanero heat. The jerk flavor was tasty and full of complex but well balanced flavors. We also tried the Garlic Parmesan wings which were great too because its hard to not make that flavor too greasy. The ranch they serve for dipping with the wings was creamy and had a great zing. And lastly - Never have I ever had such crispy, tender, and well seasoned waffle fries. They stole the whole show! Well Done!!