If you're looking for a pool company you can trust, I highly recommend Bella Pools. Vince and his…read moreteam are true professionals who take pride in their work. As a family-owned and operated business, they genuinely care about their customers and it shows in everything they do. From communication to the quality of their work, they've consistently gone above and beyond. It's refreshing to work with a company that values honesty, integrity, and customer service as much as they do. Vince treats his customers like family and stands behind his work. If you want reliable service from people who truly care, Bella Pools is the company to call. I wouldn't hesitate to recommend them to friends and family.

Julio has been serving my pool within the time he hasn't been putting the chemicals in the pool he…read moreput it in the skimmer messed up my filter white powdery substance has been coming out my jets super cloudy my body broke out had a bad reaction every time I went in my spa he wasn't testing his chemicals properly he was off there was no conditioner or chlorine he doesn't know about spas or how to backwash properly he messed up my sand filter seal is leaking I had the owner come look at it he's weird told me it's nothing if I don't like his service not use it so I fired Julio on the spot in front of him owner didn't care hoe bad my skin was it was scaly dry beyond itchy I will be suing I don't he's licensed bc he doesn't know much about anything he was trying to save face for Julio I had to pay extra for another pool guy to come has startup chemicals he told me everything is fine when it clearly wasn't I took the water to Leslie's there was no chemicals I pay him $140 for him not to know anything about the chemicals where they go and not know anything about spas the owner is goofy he tried to sell me a floater for $50 I bought 1 for $12 at Leslies and its a good brand he only cares about money and ripping people off I ave kids he did't care the chemicals were off I told him if I took the kids in the water they had a reaction I took them to the hospital your going to tell me it's nothing he was quiet as a mouse Julio was putting chlorine tablets in the skimmer he messed up my system I will be suing taking owners license away he's rude unprofessional he looked at it didn't care I fired him 4/5/26 he tired to change fro $,2000 pump after he broke my seal it wasn't leaking before be very careful they are fraud not worth the money they don't know nothing about pool or spa he needs his license taken immediately if he can't identify the issue that's not a professional pool company or owner he's ugly rude poor customer service he doesn't care about his customers and their families health he just wants money to sell you something you don't need at all.

Excellent quick service and great value. They have been doing our pool for 2 years and never had a…read moreproblem. Great Job!

Been with this pool company for 23 years and have always gotten good service from them. If we…read moreneeded an extra boost from seasonal algae or because of an upcoming party, they always accommodated us.

Just started with Pure Water Pool Service. It always tough switching from a service you've used for…read morea long time to someone new, but they made the transition stress free. I highly recommend them. I'll try to post a pic of my pool

I called Brandon to see if he could come service my pool since I've had a lot of problems with my…read morepool servicing that comes out and puts chemicals in. The pool was very murky and alot of yellow algae everywhere. It just look like a swamp. Brandon came for a service day and turns out the pool needed alot of condition and yellow out and shock treatment. He came out and had my pool looking great after two days of service. He also helped me understand where my alkalinity and ph levels should be to keep it looking good. Do not hesitate. Give him a call and get your pool looking right I highly recommend him!!!

I hired Paradigm (Brandon) in May 2022 to service this pool weekly. I just got a call from my…read moretenant with these pics of the pool. They told me they have been trying to give Paradigm a chance to get this pool back in shape as there was algae build up in the pool all summer and have not been able to swim. It has been one excuse or another why this pool looks like this. He kept telling my tenants he would come back to get this pool cleaned but why didn't he do during his so called weekly service?! I spoke with him yesterday and sent him the pics, he said he was going to come by and "condition" the pool which is ridiculous because this pool needs chlorine shock! He never showed up. This pool has never looked like this since we owned this house (it is a rental) in 2011. This guy claims to be an expert in pools but as you can see in the pictures he is not! Unless you want to swim in a pool full of algae I would say find yourself another pool care service. Update: In response to Brandon's response - This leak was fixed on May 18, 2022. It is now August 9, 2022! He had almost 3 months to so called "condition" the pool and then says he did it for no charge....The pictures tell it all. I've been paying Paradigm monthly for a pool full of algae! This pool has been like this for two months according to the tenants. They haven't been able to spend time in the pool. Again, the pictures tell all. You were supposed to come out yesterday per our conversation yesterday and you did not show up! I cancelled your service at 5:45pm, rightfully so!

From start to finish "Eclipse Customized Pool & Spa" only took 41 days! They're by far the best in…read morethe Valley in my opinion!!! Customer service & work has been A++++!!!! Anyone wanting a pool built or even repairs done to their pool or spa, this is the company to use! Honest, knowledgeable & competitive pricing!!!!

Would give 0 stars if I could. Contractor abandoned our job site. One spa jet is still broken. The…read moresiding on the spa cracked one week after being installed. The Contractor JOHN agreed to fix the spa, but never came back and refused to answer our calls/ texts. We still have not completed our final inspection, because he abandoned the job site.

I've used Gary with Kester & Sons for over a year now since I tore my bicep and was no longer able…read moreto clean my pool. Gary was always on time and professional, showed up when he was supposed to and sent me an email saying the pool had been serviced. Very professional.

Great customer service and very knowledgeable. We were getting ready to drain our pool because an…read more"unnamed" pool service told us we could no longer save it after they'd been "servicing" it for months. Called Kester and Sons and he came right over to meet with my husband. My husband learned more about our pool from this one meeting than he did in the past 3 months from the other company. The best part is that he offered this knowledge at not additional cost. He's now completely saved our pool without having to drain it and it only took a little over 1 week. They are fairly priced and truly care about their customers. I would definitely recommend.

My pool stopped circulating water during the Winter. I was too busy with work to notice, and within…read more4 days, I had the worst algae bloom I've seen. Thought my pump was broken. Called OTDE, and he came out the next day. Jeff was very knowledgeable and informative. Turns out, my impeller was clogged. He quoted me for unclogging the impeller and getting my pool back on track. The quote was more than fair, so I went forward with it. Side note, I was not taking very good care of my pool filter cartridges, so with some advice from Jeff and lots of research, I decided to switch over to a sand filter while Jeff was already working on my pool. In the process, he plumbed my system to be more efficient (took out about 5 90* turns in the line) which increased my flow rate greatly. During the work, when things were not as bad as he thought, or took less time that he estimated, he adjusted the invoice in my favor, a very honest thing for a contracted service provider to do. After all the work, he revisited several times to make sure my chemical balance was headed in the right direction, and gave me some good pointers. Finally, I am a huge backseat driver when people are working at my house. It's a personal character flaw. A couple times during the process, I stepped in and did what I decided was the best move. Both times, Jeff had a different plan, and my actions threw off his groove (I'm the worst, I know). Both times, Jeff was very congenial, assuring me that he wanted me to be in the driver's seat for my pool, and that he would do whatever I wanted him to do. If you've made it this far, I hope I've convinced you that you won't go wrong hiring Off the Deep End for your pool's maintenance or larger work.

I hired this company for pool maintenance service & was told that he required to be paid in…read moreadvance. This should of been the 1st red flag. my pool guy came out for the 1st month as scheduled. However the 2nd month he showed up twice. I was told a replacement had come out & maintenance my pool however my pool was green with algae. I waited for him to show up & he never did I then called him & told him this as not acceptable & my pool needed prompt attention. He stated that he had a family emergency & an alternate guy showed up. He might have showed up but there definitely no chemicals in my pool. It was green. I text him & informed him his services were no longer needed. I paid for a months pool service & only received 2 weeks of service. this company should have refunded me 2 weeks which he never text back. beware of companies that require advance payment for services.

Steve has been our pool guy for years and has serviced multiple pools for us. He keeps our pools in…read moreperfect shape and is very knowledgeable!

I have enjoyed working with Steve. He is very reasonable and helpful. He listens to his clients and…read moremeets their needs.