We went to MSI to look for quartz for our kitchen. The experience was fantastic! They were so…read morehelpful and went over and above on everything. The showroom is beautiful! Without a doubt, the best experience we have ever had.

I can't say enough good things about the two ladies that worked with us on Saturday the 21st in the…read moreCharlotte store. I wish I had gotten both names but Maria is on our pre-selection form. The two of them were so kind, so helpful. They deserve a pat on the back. Talk about good customer service and just all around wonderful people. Without even having to ask, they jumped in and assisted us. Made it easy, answered all our questions. They were pleasant (even though the store had just opened and people were already there, which would irritate me!). Customer service is lacking in a lot of places but not at MSI. Not the Charlotte location! Kudos to them for being so awesome and making this easy. It was a very informative visit and not once did they seem like we were bothering them!!! Again, thank you!

When I first opened the shipment, I noticed one of the batteries had a small scuff mark on the…read morecasing. It wasn't damaged functionally, but I mentioned it to Solar Cellz USA just to be sure. They followed up right away, sent photos for confirmation, and reassured me that the performance wouldn't be affected, which turned out to be true. The response was quick and professional. I purchased two lithium batteries and a 6kW inverter to back up my small bakery's freezers during power cuts. Everything's been working well for two months now, and I appreciate that the inverter came pre-programmed with the correct voltage settings. The products are high quality, and the company's transparency left a good impression on me. I'd recommend them to other small business owners who need reliable backup systems without a lot of fuss.

Order placed on August 7 and after 2 month later still NOTHING. They are they have Scam me for…read moreover $22,000 on the solar project we are working on. Still waiting for the refund They even claim that they have the item in stock which they do not have anything available. Save your time and effort and buy from some where else

I was actually suggested this place by someone from my local Lowe's....I thank him every time I see…read morehim. The building center is great and the prices are even better. The sales people are very helpful and make sure you have everything you need.

I bought a number of items there. among them there was - 1…read moreitem off the floor it wasn't delivered on schedule no biggie - 1 entry door with transom ($500) - 1 custom window $1,200. The style of the door and the transom didn't match, I called and was told "that's what you ordered" . Really I asked for mismatched styles? For the window I had ordered the lightest clearest low-e glass available, I got the dark type of glass that's recommended for Fla, Nm, Az etc. " That's what you ordered" was the response again. They don't even bother to ask what was shipped or what you ordered, they don't want to know because CYA is the order of the day. Then when you go over your buyer's order you realize that regardless of the conversation you had with their salesperson the printed order is so vague that they could ship you anything at all and claim that's what you ordered. My contractor bought my siding there, it's an off-brand and the quality doesn't impress. Really shoddy practices I ordered the rest of the windows ( Andersen) from The Plywood Mart although they won't match these and they were more expensive, that shows how I feel about sponsoring this store again

Love the store and products…read more Mike, the salesman is a deterrent. He bombards you with his political beliefs, his enjoyment of shooting, the reasons he left New York (he didn't want to live with their ammunition limits) and the projects he has going on at his property. The most recent visit we were trying to order new cabinetry for a kitchen remodel. After I declined his offer to go in the back room to look at the cabinets he bought for his kitchen he got rude. He was so unhelpful and condescending-He didn't want to help with the layout, he didn't want to give me a visual rendering and finally said he would pass me off and they MIGHT be willing to give a rendering but only one. We took our business elsewhere and spent more money on cabinetry to avoid the hassle of dealing with him. Right on the desk it says they help design. What's the problem? He's rude. He makes me uncomfortable.

Great place if you are looking for a to remodel a house on your own. They have lots of good looking…read morecabinets, flooring options, kitchen tops, and doors. We use them mainly for the cabinetry. They have several difference option on the stains and designs. They mainly deal with contractors and condo renovators, so they do not delivery. It is pick up for yourself only. But there is a UHAUL rental right down the road, which rents trucks for about 25-30 a day. Bottom line, you can get good quality cabinets cheaper than pretty much anywhere else around town, but it more of a do-it yourself-er place.

My sister and I went granite shopping and stopped in here to view the granite and quartz options…read more This staff here were nice and helpful when we arrived. They offered coffee, tea and water and before we entered the area to view the granite they asked us to put on a safety vest. The staff member explained the layout of the warehouse and how to fill out the form with any items interested in. They also had a shelf with samples you could request. This was an enjoyable experience and the selections of granite and quartz were beautiful.

Not sure where this other review came from but I have the opposite to say…read more I have nothing but good things to say about Stone Basyx, Charlotte. Not only do they have a huge selection their employees are above par. Maria in particular was so helpful and always followed up. Definitely would shop here again.

Super helpful and great prices. All the staff is great at making sure you're greeted and where to…read morefind everything.

Great for every kind of tool. They had new and used at reasonable prices! Will definitely be back!read more

A great resource for domestic hardwoods. The milling of their boards is quite good and they paint…read morethe board ends to prevent checking. I found some figured soft maple in 8/4 thickness. Easy to select boards and to do business with. I am a returning customer!

Quality lumber - HORRIBLE staff. I've lived 500 ft away from QCL and have spent tens of thousands…read moreof dollars on lumber over the past 20 years and have never had issues - until now. Multiple staff members on different days were just plain grumpy and seemed annoyed when asked for help. Finally got my teenage son to get his face out of the phone and interested in helping with a woodworking project to make kitchen cabinet doors. Was looking forward all week to heading to QCL to select wood. They had +/- 30 boards and we needed 8 but were told "I'm not going to go through these to find straight ones - you have to take what is on top - that's our policy. Well, you can't make cabinet doors with crooked & heavily cupped wood (or much anything else) so we left. Very disappointed - used to be one of my favorite places - even if they were a bit most costly than other options. Won't be back

Terrible customer service. I return material over 6 months ago and have to get reimbursed. What i…read moredo get is no responsibility and excuses as to why it isn't reimbursed. Every time i call i am ask to call someone else who it turn tells me to call yet another person. Ive wasted more time chasing my reimbursement that the value of it. Getting material in the front side is the same poor serve. If you want crappy service and the rum around, meridian brick is the company for you