The service provided by the Iris team was beyond 5* and over and above my expectations. Jollie and…read moreher 2 team members focused on the kitchen per my request. They did a fantastic job of turning a very lived-in kitchen and transformed it back to "showroom" quality. From the meticulous cleaning of the gas range to basically restoring the kitchen cabinets and sink. Above that, they helped organize the miscellaneous "stuff" that has piled up in the kitchen over the years so I can better go through them for reuse, trash, and/or donations. Besides the kitchen, Jollie and Diana brought in reinforcements in the form of another 3-person team to tackle our hallway bathroom because I still had time on the agreed upon length of time. I highly recommend Iris Cleaning Services and especially thank Jollie and her team for the exceptional job. Now it's onto the rest of the house!

I really wanted to love this company based on their 5-star reviews, and we had high hopes since we…read morehired them for some extra help postpartum with a newborn at home. They were able to get us scheduled quickly and came the very next day, which I appreciated. The arrival window was 12-1pm, but they showed up closer to 1:45. I told the three ladies everything we wanted done: floors, kitchen, bathroom, baseboards, furniture, windows, etc. They got straight to work and were very efficient. I also specifically asked that they use only our cleaning products due to having a newborn and personal allergies. At one point, my husband noticed they were using their own product and had to remind them to switch back to ours. This frustrated me quite a bit, especially since I had mentioned this to the office as well the day before. We had booked 3 hours, but they finished in about 2 hours and seemed rushed overall. A few areas were missed, including under some appliances, parts of the baseboards, the windows, and dusting our console table and dining room table. When my husband reminded them about the windows before they left, it was wiped quickly with a cloth rather than properly cleaned, which felt a bit rushed. I had mentioned the windows specifically when they first arrived, so it was frustrating that they missed it and when reminded, they wiped it down very quickly. Communication was a little awkward. If they had a question, they would call their office, and then the office would call us. I completely understand there may be a language barrier, but it did make the process feel less smooth and made us feel as though we couldn't specify our wants directly. We did ask for a small discount due to the late arrival. They were hesitant, but ultimately took $20 off. Overall, the areas they did clean were done pretty well, and I appreciated that they wore shoe coverings in our home. I just wish the experience had felt a bit more thorough and aligned with the 5-star expectations.

Fraudulent and highly unprofessional. They made multiple promises that were never fulfilled. We…read morewere looking for a service we could rely on regularly, but when it came time to schedule a second visit, they stopped responding entirely. When we finally managed to get in touch, their behavior was rude and dismissive. They had offered a complimentary second service after the initial deep cleaning, but are now refusing to return and complete it. This level of service is completely unacceptable and unethical. I would strongly advise others to avoid this company.

After 15 yrs in a 2 story townhouse moving to rental 700 sq ft condo. 1 month to purge & move…read more Owner of the condo agreed to move-in on Feb 23 (Monday). Upon arrival the condo wasn't move-in ready. Required a deep cleaning among other things. Mixed emotions of anger, disappointment of unsanitary, filthy condo we were calling friends if they can recommend housecleaning business for urgent deep cleaning. Majority were booked except Mayra. She informed us they are booked but can squeeze us in for next day at 6 pm. We agreed. Team of 3 arrived and finished within 2 hrs.. They did an amazing job and the attention to detail the crew put in even placing an emblem on the toilet paper. My wife just cried and was shocked on the difference they made. Price is reasonable and tip provided to all 3 for phenomenon job they had done. Crew was extremely friendly and provide exceptional customer service so much we decided to continue with monthly cleaning service. (Pictures attach can't really show conditions of before or after trust me it was a huge improvement) Thank you Highly recommend.

Update: This company needs to be (and will be) reported to the Better Business Bureau and the NYC…read moreFraud Dept. To further fabricate things about my deceased father's home is unacceptable and this company will be dealt with accordingly. Avoid using this company. HomeMaid NYC left my father's apt in shambles. This is after hours of supposed work. The after is worse than the before and I have never had house cleaners do a worse job than HomeMaid. Worse yet, is that they refuse to take responsibility and fix what was done, even with picture proof.

I am so happy and satisfied with this cleaning service. Before I found HomeMaid I was using someone…read moreI was unhappy with and had to monitor each time to make sure everything I wanted cleaned was clean. No more monitoring. Everything is cleaned perfectly and professionally. The person that cleans my home is professional, pleasant and very trustworthy. I am able to do other things worry free. The rates are also reasonable especially compared to the quality service received. Thank you HomeMaid

I have been very happy with Molly Maids, specifically Maria Angeles and Chacon. They did a deep…read moreclean for me last month, and I decided to have them come every two weeks. They pay attention to detail, and do a thorough job. I am very happy with this service.

I unfortunately had a bad experience with Molly maid. I paid for a move out cleaning and they left…read morespots on the wall and on the floor and the were able to clean it once I showed them but I witnessed them using water. I was expecting them to sanitize my house but there were too many spots that were missed and cleaned with water to say it was sanitized I would be lying. I also paid for the oven cleaning the inside looked great but the top still had grease in it and they did not clean behind or under it. Considering that I went with Molly maid a "commercial cleaner" I expected more from them. I would not recommend them to snyo

I paid close to $300 for the service, and while the team was very kind and professional, I didn't…read morefeel the overall quality matched the price. The cleaning felt a bit rushed, as there was still noticeable dust left behind in several areas. During the appointment, their vacuum stopped working and they asked if I had an alternative. I provided a wet vacuum, but it wasn't used properly, which left parts of the carpet overly wet and required extra cleanup afterward. The job wasn't terrible, and they did complete everything within about 2-3 hours, but for the cost, I expected more attention to detail. I appreciate how nice they were, but I likely wouldn't book this service again. Edit: Here is proof I did indeed work with them.

Amazing service, they are truly fast and efficient. I will be hiring them for once a month cleaning…read moreat the house l.

We requested to have some desert shrubs and weeds removed from our backyard. From the first…read morecommunication they were professional, kind, and helpful, and quoted us a very reasonable price. I definitely recommend, and will be keeping their number for future service requests!

First of all, we had a weird conversation to start. Then they said they would come out to see my…read moreweeds and give me estimate. We planned it for Thursday. They called me Thursday at 1:30 PM and asked if I wanted them to come out today. The girl who called sounded like she was 7 years old. I told them that I thought we had already established that they were coming out today. So we made an appointment for 2:30 PM. They did not show up until 3:00 PM. I watched them on my cameras, pull up in an unmarked vehicle, a regular sedan. I saw them move the car up in front of my house and then back up, like they were trying to view my backyard. They never got out of the car. I thought they were they were Amazon because I saw the Amazon delivery guy come while this was all taking place. As the Amazon guy was leaving, my phone rang and it was this company calling me to ask me if I was home. She said they didn't think I was home. How would they know that if they didn't come to the door to let me know they were there? They asked me to meet them outside. I met them outside and it was two women, which I felt was odd. While she pointed to the front lawn, she told me that if I want them to "mow my lawn" it would be $300, and if I wanted them to pull my weeds up, it would be $900. What? That's the most ridiculous price I've ever heard. Not to mention, she didn't say if this price was for both the front lawn and the back yard, which they never even asked to see, or just the front yard, but either way, I would not pay that ridiculous price. Obviously, they have little experience because you cannot "mow" my lawn. I don't have a lawn; my yard is rocks with grass and weeds that have grown around the yard. Maybe if they had gotten out of their car, they would've seen that. But again, as I said in the beginning of this review, we had a weird conversation and I had, at that time, informed them that I had rocks in my yard. I told them that that was way too expensive and I wasn't paying that. So they left. I would never hire these people.

I decided to hire a cleaning company to clean my mom's home. I went on Yelp and sent out several…read moremessages for estimates. Nancy, the owner, replied to my message with a decent price and was available for the following week. Nancy and another person showed up on time to my mom's house. My mom said they looked like Ghostbusters with all their cleaning supplies, some strapped on their back. My mom was thoroughly impressed with their cleaning: bathroom scrubbed, walls wiped down, dusted all knicknacks, and etc. In short, my mom loved their cleaning and I will definitely be hiring Sparkle and Clean in the near future.

I contacted Sparkle and Clean for a quote and availability with short notice. I needed my home…read morecleaned within a few days. Nancy got back to me quickly and not only answered all of my questions but was able to get me scheduled within my last minute timeframe. Yolanda showed up at my house at my requested time (per my work schedule) and spent most of the day cleaning my home from top to bottom and did a fabulous job. I will definitely be utilizing their services again. Highly recommend!