UGH...wanted to stop in with an inquiry about supporting a blood drive around 11:45 today. Walking…read moreto the door as one of their uniformed employees was exiting to get into her vehicle. Sadly, she was parked in the sole handicapped parking spot directly in front of their entrance Isn't parking in a handicapped spot without displaying a placard a $250 fine ? Frankly, this turned me off. So I did not go in. I'll need to see if I have other options. I don't know if their team condones this as a parking perk, but it just seems blatant disregard for the public.

Just donated and it was easy and pleasant AND does some good. Claudia was wonderful to work with as…read morewell. Give Blood!!

Steve (I think that was his name, lots of tattoos!) and Kate were absolutely wonderful, great first…read moretime donating! The initial new donor process did not take too long. The bedside manner was great, everyone was super nice and someone is always floating around if there is an issue. I'll be back!

Bad at returning phone calls. Trying to get them to fax papers over to my doctor, so I can donate,…read more& it's been two weeks. Get on the ball guys. Do your job!

Great location friendly staff never to crowded. I have…read moreissues with floating veins but Terry Is the best Vein chaser, she always finds the best spot to stick me. I call here "The Vein Chaser" she always very professional & also has a great personality always positive and humors us who request her and joke & laugh with her. Grifol I hope Terry is compensated greatly for her service. You should also have other staff should take notes. Love you Terry couldn't do without you! BSP

Me and my family new donors coming in we trying understand how they work but staff was asking to…read morepersonally question that doesn't have nothing to do with the policy.and open our mail we didn't experience for other plasma places and laugh and making disrespectful comments we felt unwelcomed and get negative 1 rated and no people skills.

This place has recently been renamed Valiant but when you search for blood donation centers, both…read morewill come up. This place is clean, has a small parking lot, and runs efficiently. I did have trouble making an appointment online, but called and got one scheduled however they also take walk ins. Checkin is self initiated, with lots of sanitizer available, and then a series of tables and chairs to wait at. Right now with the need for blood, it was definitely busy but the staff was very apologetic and continued servicing each donar with speed. I've given blood many times with many centers and I was very impressed with their response when I passed out after donating casually eating my crackers. They swooped me up, got me in a wheel chair quickly with lots of ice packs and settled into a bed. Shout out to Denise who managed my vitals, got my head and lip checked out, then gave all the info to my husband to take me home after clearing it with the rest of the staff. They then called the next day to check on me. I felt really comfortable with this location and the staff that was working enough to go back. She let me know to tell them I had an incident before and they would take extra precautions. I'm happy I could give blood to support those who need it and have so many wonderful people and places to take on that job. Recommend this establishment.

I honestly never thought I'd be motivated to rate a blood donation center 5 stars, but I was…read moreincredibly impressed with my experience at Lifesource. I got in, got checked in right away- we went through all my medical history questions (after checking my blood to make sure my iron levels were high enough to donate) and everything else went incredibly smoothly. Everyone on the staff was informative, friendly and helpful. They said they're in the most need for red cells, so if you're getting that itch to do some good for the world, consider donating red cells -- though of course while blood, platelets and plasma are graciously accepted as well. They make sure you're ok after you donate by asking you to have a snack and wait a few minutes. Really, I felt like they did everything right. Donating full blood took me about 8 minutes. Hoping to go back in 8 weeks (the mandatory waiting period). And you should too.

I would like to thank nurse Murray,nurse Shena and nurse Jasmine for all their great workmate my…read moreday thanks ladies

Staff does their utmost to accommodate when their is a quick rush of news donor, Donated plasma…read morehere countless times.

2 minutes ago New…read moreWell the staff is nice and stuff but what I don't like why it's two stars is the inconsistency of the hours and nobody picks up the phone just to verify because on Google at 1.2 weeks ago it said that they were going to be open up to 7:00 p.m. just to find out when they had that sign they were not open up to 7:00 p.m. they valued it for 2 days and then they went back to 6:00 p.m. I usually go to the one in Franklin Park when this happens despite working in the city and dealing with traffic at wicker Park . Other than that staff is okay and you get your money when you do this part. When you do visit hopefully you see a security guard that looks like actor Mario Lopez from saved by the Bell and Pacific blue. Unfortunately I couldn't get a good picture of him. The security guard even smiles like him.

Incredibly rude and reprehensible attitudes. The people that work there have very bad attitudes…read more They treated me like garbage. The entire front desk staff needs to be fired. They treated people rudely and like cattle. I wanted to donate plasma to help others. This was a terrible experience. I do not recommend this particular office.

Once you get through the intake everything is smooth. The staff are very friendly and professional…read more State of the art collection for red blood cells.

Pretty easy to donate blood here - I made an appointment online, same day. Had an easy input (as it…read morewas my first time there) with a very nice technician. Whole blood donation went smoothly. The facility is a bit basic and factory-like, just comfortable enough though not sure I'd want to do a platelet donation here. Not sure why it says they are a non-profit -- I asked them point blank and was told they are not.

Every donation saves 3 lives! Please donate today! Very professional staff. I come every two monthsread more

As much as I hate coming to do this, I love coming here. Very attentive, gentle, & courteous. It…read moredoesn't take much, everyone should donate if they are able!! Thank You for your care & attention, see you again in a few months!

I'm very disappointed with this location. While the pay is decent, the amount of time it takes to…read moredonate is beyond unreasonable. As a first-time donor, I expected the process to take longer, which was understandable. But every visit after that should be quicker, smoother, and more efficient. Instead, the wait times are consistently extreme. I've only successfully donated twice because the other times I had to leave after waiting far too long. On one visit, I was 39th in line just to check in--that didn't even include waiting in the back to be called for a bed to actually donate. I'm currently sitting here again, waiting for hours, and watching staff casually chat instead of checking people in. There seems to be no urgency, no respect for donors' time, and no concern for the fact that people are stuck here wasting their day. This place tries to give off the appearance of being well-organized, but in reality, it's anything but. There is absolutely no reason regular donors should be waiting this long. The lack of efficiency is infuriating and makes me not want to return.

Would not recommend this place to nobody! Phlebotomist does…read morenot know how to find veins even the managers I ended up with a nasty bruise ! I would not be returning!

My experience at this center has been great, they get me in and out. The staff is approachable.read more

Been Here Twice And Each Time Treated Great! Treated With Compassion And Staff Well Trained. I Have…read moreSmall Veins, And Wasnt Hurt Either Time. Staff Tells You Give Them A Moment If Busy, Directs You Where You Can Wait And Offers Something To Squeeze. I've Been To Another Location On 95th Where This Was Not The Case. So It Was Reassuring And Nice To Know All Locations Aren't Bad.