Derek, the phlebotomist, stuck me so gently I had to glance at my arm to confirm it. I've definitely had worse bug bites. The aphoresis was speedier than advertised and had no effect on my activities later that day. I donated at at the Porsche dealership-hosted blood drive* in Littleton, CO. The atmosphere was similar to a small, relaxed party with a DJ.The Red Cross staff is very polite, yet still energetic and upbeat. I've donated in many states to many organizations, and RIP Bonfils. My experience with a Red Cross blood drive surpassed Bonfils. I'll never donate through Vitalant. * I checked out the Porsche giftshop and flashbacked to the Friends episode: 'The One with Joey's Porsche'. read more

This is the second time in a row (within 10 days) that as I walk in to donate my whole blood and the employee tells me that they have no employee to draw my blood and cancel my scheduled appointment. Like most people, it is difficult to schedule the time to make the appointment. read more

Amazing staff!!! The center is sooooo clean. The staff is happy. They greeted us. They thanked us.... was in and out in 25 minutes. Highly recommend to use this facility. Ilene and Isabelle were rockstars. Already booked my appointment for my next donation. read more

I should not be subjected to the front desk worker's political opinions while waiting for my wife to donate blood. The front desk worker (Nick) and one of the phlebotomists (balding white male with thick black glasses, James?) loudly discussed their opinions of Kamala's IQ (they claimed it was 74) and ability to serve as president ("Can you imagine her meeting with Putin?"). The service was fine otherwise, but I will go to a different location next time. read more

Danvers MA -As the guy who tested me for iron levels pricked my finger, I asked what happened to the new machine they used on me last time that tested my iron without pricking a finger. He said "We've never had that here. You must be dreaming." I said that the last time I was there, that's how it was done and I was so impressed. Then he said "You must have been somewhere else, not here. We don't have that." (even though I've been donating loyally there for 15 years) Stop hounding me for O Neg and then gaslighting me when I get there. Really lame. read more

i have always had a good experience donating blood to the American Red Cross except today at the Magnolia, MA site at 2 PM, 4/23/24. the (female) team lead was arrogant, unhelpful, dismissive and downright nasty to the point that i wanted to get up and walk out. the young lady who processed my i tended donation was the opposite...kind, helpful, cheerful and knowledgeable. the ARC needs to better screen their leadership!! a very poor experience. she wasted my time and tainted my view of scheduling future blood donations. read more

Yesterday I had an appointment to donate blood at the Danvers Blood Donation Center. The gentleman that checked me in was not clear when communicating upon check in. He mumbled, seemed put out, I assume bc I was the last appointment. He inserted the needle without issue and the donation was going well. He stood there for about 20 minutes overseeing it the stated it that the flow had slowed down. The bag already had quite a significant amount of blood drawn. I asked why it would slow down. He said he didn't know. He asked if I was dehydrated and I explained I was not. He was annoyed. He then took the insertion/needled and leaving inserted, moved it up and down and back and forth. I was shocked as it was painful. I asked him to stop. He paused then did it again. I then told him to stop again and had him remove the needle and left. I have donated blood before and this has never happened. It was unacceptable. My arm is swollen, bruised and painful more than 24 hrs later. Do not go here. read more

Do yourself a favor and choose another location to donate blood. Every time I get a notification that I am eligible to donate, I schedule a donation. This is the second time I have scheduled a donation at the Danvers location, and the second time they canceled my appointment at the last minute. It is a simple fix, don't book appointments you do not intend to keep. It is rude and inconsiderate of your donor's time. Stop calling and sending me notifications saying the need is critical, and then when I take the time on a Saturday to rearrange my schedule to try and help the cause, have the staff cancel the appointments. It's no wonder the need is so critical. read more

I went to donate blood this past Saturday morning (11/24). I had made an online appointment and received multiple emails/texts asking me to confirm my appointment since it was apparent there was a huge shortage for blood and my donation was desperately needed. I confirmed my appointment multiple times before arriving Saturday. Once I arrived, there were only 3 donors in the room with me. I walked up to the front desk, and wasn't greeted warmly but instead very coldly by a middle-aged woman with glasses. She asked me to fill out a form on an ipad, which took maybe 5 minutes. Then, I was taken into a health screening room by nurse, and he asked for my "donor card," which I did not have (nor have I ever been offered one). He then lectured me on how I needed a card to be in the system. I offered my drivers' license instead. He seemed annoyed with me that I didn't have a donor card and I thought his attitude was very rude. He asked me for my social security number, which I didn't like giving out, but it seemed the only thing that would allow him to look up my ID. Then he proceeded to tell me that I had never donated with Red Cross before. I explained to him that I had donated blood in Texas with South Texas Blood Center, which isn't affiliated with Red Cross. He didn't seem to care and wasn't friendly at all. I was then taken by another nurse (thin, late 30s, with glasses and very fidgety), to a table to lie down/get setup to draw my blood. The nurse wasn't friendly either. She seemed to have a respiratory infection of some sort and was sneezing/coughing throughout my donation process and even wiped her nose with her sterile glove, which she then touched my needle site with. I felt very uncomfortable with the entire process because I felt like she wasn't well and shouldn't have been working, especially around patients. Finally, after my donation was complete, I walked back over to the front to ask the front-desk lady if she had any long-sleeve donation shirts. She VERY rudely said, "what's over there is what we have left." I had no idea where she was referring to and asked her. She pointed to the snack/recovery table and said, "If you don't see any then we don't have anymore." I was super disappointed in her lack of apology for running out of shirts (as this was a small perk for me for donating the weekend of Thanksgiving). Frankly, I believe they shouldn't just put the shirts out on a table for people to grab. This doesn't limit one shirt per donor, which is how it should be. This whole experience left a VERY bad taste in my mouth and definitely doesn't make me want to come to donate again. I love to donate because it saves lives and I have a very rare blood type that is needed (B-), but especially with this process, feeling like a burden to these nurses who work in the clinics, and then not feeling like they care about me as a patient is very disappointing. Whoever is the manager over this clinic should sit down with their staff and make sure they understand that donors are valuable and we come in to donate at our own free will, so they should treat them with respect. read more

I've always donated here without issue and with my minor child in attendance.. Today I took time out of my schedule to donate only to be told, after waiting that I cannot donate because I had a minor with me. A little upset as it's not stated anywhere . I've always brought my child with me and have never had an issue until today. read more

Don't waste your time with this location. The LOVE to cancel, and even other locations tell you stories about this one's incompetence. Last time around they cancelled my appointment morning of because they were overbooked. This time I went through the screening process and they told me my temperature was 94 degrees. They took it twice and told me that's what it came up as. That doesn't even make any sense. I feel fine and am not sick. I went home and took my own temperature and sure enough, it was 98. People take the time and make the effort to donate, and incompetent morons waste your time and cause the RC to lose the donation read more

I've given blood probably 25 times in my life, and recently started going to this center because they're much faster than other private blood drives. Since this location is no longer accepting walk ins, I make sure to book an appointment online weeks in advance. The first couple times here were fine, quick in and out, a neutral experience. Today was ridiculous. Even though I got a notification yesterday saying how critical a need there is for blood, when I showed up they said they canceled my appointment. They said they're overbooked and they tried to call but my voicemail was full. Overbooked? Isn't that the point of making online appointments? To avoid overbooking? I think they just wanted to leave early on a nice Saturday afternoon. Pretty disappointing after I drove 20 minutes to get there. With the critical need for blood, it's shameful that they turned away a willing and able, faithful donor. read more

I've been a donor here for three years, platelets. The folks are good-humored, professional, and dedicated to the welfare of donors. One beef: the TV is newly turned up too loud and blasting scurrilous propaganda (Fox News) to the captive audience of donors. This is inappropriate; as far as I know the ARC isn't a partisan organization. read more

This is my Public Service Announcement for today. If you're going to give blood, try to choose to donate someplace other than the American Red Cross. I made my appointment last week and have been off my aspirin regimen since Friday because they told me to. I got a call yesterday asking me if I would reschedule because of social distancing. I said no because I had discontinued my doctor "prescribed" aspirin regimen and wanted to follow through. I got a confirmation call last night, and this morning, spent at least 30 minutes reading through all the paperwork online because I had never donated before. One hour before my appointment, they cancelled me. How can they say they are at dangerously low levels, but turn people away? I am beyond pissed. While the rant is over, the frustration and disappointment is not. I'm hoping that donations can be made directly to a hospital. read more

I was a dedicated platelet donor here for years until I moved to California. As always with the Red Cross, the nurses and phlebotomists here were absolutely top notch. Great manner, friendly, and very appreciative of your donations, and very efficient to boot, especially during the transition times for the plateletpheresis donors, where people would be coming off, histories needed to happen, and people needed to be put back onto the machines, all at the same time! The Red Cross is a great organization, and one that I'm very pleased to support. This facility is a perfect example of their efficiency and humanitarian efforts. read more

I have donated whole blood here in Danvers many times . But in the recent few months they seem to discourage people from giving whole blood. With all kinds of excuses like being short staffed or because I had shingles nine months prior. I have been turned away twice in a ,month trying to donate whole blood. I only donate here because it is a nearby drive from the north shore of Boston. If there was another donor center nearby, I would definitely avoid the Danver Red Cross blood donor center. read more

I have been giving blood for years and about 5 years ago I got turned on to donating platelets. When you are strapped to a reclining chair listening to the tv you still have a sense of what is going on around you. Lets face it, you can't do much when strapped to a chair but watch tv or your surroundings. The staff here is always friendly and courteous. They do their best to make sure I and others have an enjoyable time while donating platelets. I see them interacting with the donors and I know I appreciate them as much as they appreciate us. Not every time is a walk in the park I have had my share of times when they couldn't find a vain or my iron wasn't high enough. Things just happen. But they are always encouraging me to come back and try again. Like I said if you go as often as I do your going to have days when things just don't go as planned. It's called life. I could be doing other things but I choose to be here to help people fight cancer. I am just thankful they have a nice caring staff to make the process a lot easier to endure. Keep up the good work. And thanks for appreciating me as much as I appreciate you guys. read more

I try to donate at this location as much as possible because I never worry about sanitation - the people are great, very nice - and it goes quickly - only problem I have is that when you donate you get put on a calling list that doesn't end til you donate again (which I don't mind doing, but sometimes it may be a few days before I can do it, you know?) But yes, give life and give it here if you can, its wonderful read more

I left this place injured physically and emotionally. They were just terrible. I advise that you take your blood elsewhere. They showed me zero respect and appreciation, and after showing up early for my appointment, waiting a very long time, taking "the test", and having my finger pricked, they said, "We don't have time to take your blood today." From what I could gather, I was the victim of very poor communication, and very poor judgment on their part. I believe the medical oath starts like this: "First, do no harm." Well, they stuck me - injured me, stole a half-day's pay (so I could be there), and sent me out the door injured and without ever giving my "life-saving donation." On that day, I would have been treated more gently, if I had run into a crazed, and blood-thirsty VAMPIRE... Other than that, it was a delightful experience. read more

Always a positive experience with the great staff. Smiling and keeping it light. It's always a pleasure

What a wonderful experience donating platelets at the Danvers location. The humor, appreciation and good nature of the staff there was amazing. I will definitely choose this location again. read more

I hate to bad mouth the Red Cross, but I've given a LOT of blood over the years, and a fair amount of donations, but their blood services program is THE WORST! They value neither the time or blood given by contributors. When I used to simply go in to give blood because I saw the sign that said, "Please Donate", I would regularly get passed over in the line by at least 3 or 4 people who I was told had made appointments.....okay, so I started to make appointments. Two months ago, I had an appointment, showed up at the appointed time at the appointed place, and was told the blood drive had been moved to another location 8 miles farther away......Today I went - with an appointment - showed up on time, and first was told they were a little backed up and that there would be a delay. Told myself, that's okay, it's a good cause.....then came the kicker. After waiting for forty minutes....I was fifth in line when I arrived....I was passed over by 2 people who had arrived 20 to 30 minutes after me. The nurses came up and asked who was there for double reds, and took them right away. All I ask is fairness. Don't tell me I'm fifth in line then take an extra two people in front of me after I've waited so long. Goodbye Red Cross, you won't get another drop of my blood, or a dollar out of my pocket. Hey Red Cross managers...GET A CLUE!....you can't treat your regular contributors shabbily, they won't come back! I certainly won't. read more