Let me start by saying that I have donated multiple times at The Blood Connection bloodmobile prior…read moreto this weekend's attempt. Never have I had a bad experience, which is they only reason this is more than a one star review. Everyone has been friendly, considerate and thoughtful. Sadly, this past weekend was a very different story. I arrived approx. 10 minutes prior to my appointment and was informed by 2 people waiting outside that they were full. We waited, more people arrived, one person exited, we waited some more. About 20 minutes after my appointment time, the 2 people who had been waiting when I arrived were finally called in. More people arrived. One more person exited. After nearly an hour, I was finally let in, along with 2 people after me. I filled out the registration form, and was called into the check-in 'room'. They asked me about my questionnaire, checked my driver's license and took my bp. Not sure what the issue was, but they then checked my iron via a finger monitor (this was the first time I've had this done). It was low apparently, so they tried it again. Still low. So, more than an hour after my original appointment time, I was told I would not be able to donate, I would be on a list for 28 days, I could try again after that time and was dismissed. Now, I understand there are circumstances under which they cannot allow people to donate. However, to wait over an hour, without any apologies for the delay, without any thank yous for our patience, without any sort of acknowledgment of the inconvenience, and then be told I cannot donate, is simply unacceptable. Inside is a sign that every donor receives respect for their time. This experience tells me that is not case.

Very good experience here!…read more I signed up online, did the pre-appointment ahead of time to save time and it was a very smooth experience. Emma was very friendly and kind, the phlebotomist (a lovely lady) was kind, professional and checked on me throughout the process. Planning on donating again in about two months. Very professional and clean location. Plenty of parking, too!

For first time donors expect 2-3 hours to be out of the door from start. I have donated over 15…read moreyears ago and I see remarkable strides made with the technology. Once you first donate, the second time will be a breeze. Yes there are times when the floor has lines and time when it doesn't. The staff has been pretty good overall and attentive. Place seems clean and they sanitize. I had no issues as a person of disability and the process was pretty straightforward.

If I could give zero stars I would. Waited for 3 hours with no explanation as to why. Then the only…read morenurse takes an hour lunch. Supervisor was very rude when I asked her a simple question. I highly recommend no one ever go here

I tried to become a new donor, but they weren't able to find 2 good veins. The staff were all very…read morefriendly and knowledgeable. If their bedside manners are as good as reception (which I have all reason to believe that they are) then this is the best spot to try in Raleigh. They test your veins at check-in so no one ends up wasting time waiting around. I'm going to try again in the future, if this is something that I can change. Avoid Griffols like the plague!

This place is horrible. It has tons of customers with probably two people on the floor sticking. A…read moreyoung man told me he was very tired and exhausted from being on the floor and I asked him to get me another person and he said that he got me well he didn't get me. He ruined both of my veins. He told me in order to get paid. I had to let him stick the other arm my arms were Red blue and purple for three weeks going on for my veins was hurting. I got nauseated headaches and I had to schedule a doctors appointment so that I could see if my veins are OK. They finally went down but when I try to escalate the situation, the manager Was very unprofessional because I feel like people that donate should not lose their funds because they're doing it for a cause, and it helps financially because your staff did not stick correctly. The donor have to deal with the consequences. They are very unprofessional most people that are on the staff used to donate which that is not a problem, but they talk to you as if you are less than they have no empathy. I have no empathy. I had trauma behind what they did and they do not want to compensate you for that and wanna give you $30. They just don't understand that a person don't have to come there if they have a full-time job but they do because they work somewhere Where plasma is needed so you're helping yourself and you're helping patients . So now they have lost a customer, but do they care no because someone else will come through the door that would deal with their shenanigans very unprofessional place.. they work people too hard, which is why they're getting so many bad sticks. They do not keep staff because people that want something better in life or want to be treated professionally and with respect and dignity they will leave. I gave them a chance last year and I come back and nothing has changed. I will never go back again. I could have been in the hospital the way that my veins looked.

I cannot recommend Every Drop Counts Mobile Phlebotomy enough! From the moment I called to set up…read moremy appointment to the moment Jasmine arrived at my door, everyone was kind, professional, and incredibly patient. Jasmine was absolutely amazing. She was so gentle during my blood draw and talked me through the entire process, making me feel comfortable every step of the way. I suffer from anxiety, panic disorder, and agoraphobia, so medical appointments can be overwhelming for me. Jasmine never rushed me, answered all of my questions, and treated me with so much compassion and understanding. This was also my first time ever fasting for blood work, and I truly don't think the experience would have gone nearly as smoothly if I had gone to a traditional doctor's office. Having my labs done in the comfort of my own home made all the difference. Thank you, Jasmine, and the entire Every Drop Counts team, for providing such exceptional care. I will absolutely use your services again and highly recommend Every Drop Counts Mobile Phlebotomy to anyone who needs blood work done!

Just had the easiest experience with blood draws every, in my own home. Price was comparable to…read morewhat it would take for me to drive 30 minutes on a cold day, which is painful for me. Excellent customer support from everyone! The gentleman I scheduled with was so helpful; correcting my booking errors and had great patience and understanding. Lkisha, the phlebotomist, called the day before and showed up right on time. She is friendly, detailed, and very professional. I've had some difficult draws, but she has the knack. Did the blood draws for my Genova kit and was in and out so quickly. No lines, no waiting room, no driving in the 40 degree weather and I got my coffee and breakfast right away after fasting overnight! Win, win, win! Excellent service. Thanks so much!

This is one of my favorite places to make a donation. Did you know that donating blood is actually…read morevery good for your health? It reduces your risk of a heart attack and is good for your liver! It also helps save lives. The staff and volunteers at this location of the American Red Cross are very friendly and professional. From the moment I walk through the door to when I leave the rest area (packed with complimentary snacks!), I feel cared for and appreciated. I consider it an honor to be able to donate blood to help others.

Great experience there everyone is nice and it's helping out other people so I think everyone…read moreshould donate blood. It might take up your time but it's worth it to save a life. Helping out other people is what this city is all about. My family has donated and recommended everyone do it!

i chose to donate recently as I work in biologic medications (McKesson) and know firsthand the…read moreimportance of plasma donations. I chose this location as it was the closest to my home. I've not heard great things from my colleagues about Grifols and they insisted I should go to Octa on Capital. I thought they were just being dramatic. The first time I went with my partner to ease my mind (and he decided to donate with me!). Teagan and the other ladies I dealt with were genuinely amazing people and went out of their way to make sure I felt comfortable. They walked us through each step, and it was just overall a wonderful experience. "Ha, I knew they were just being dramatic" I thought to myself as we left the facility, feeling a sense of pride for having done a small part to impact someone's life in a positive way. Well, that all changed when we went back to do our second donation. We decided to go on Saturday, and boy, was that a mistake. The male nurse on staff that day (1/17/26) insisted my partner and I were just too bruised to donate (I've attached a picture), and we were deferred. I began to think perhaps my coworkers had been right about this place. Nah, it was just a fluke and this person was probably just erring on the side of caution. All that went out the window today (1/23/26). My partner decided to attempt to donate before the ice storm, since we wouldn't be able to on the weekend for obvious reasons. I was working, so wasn't able to go with him this time. Well, he arrives and talks to a lady at the counter, explaining what happened last weekend. He was refused AGAIN because the doctor needed to review the note left. It's been a week, how has the doctor not taken a look at it at this point? All in all, my coworkers at McKesson were correct about Grifols. I will be making at least one more donation just to make sure my first one doesn't go to waste, but after that, I will not be setting foot in this locale again. I'll be taking my co-worker's recommendation and going elsewhere to help save lives.

Grifols is a great place to donate plasma. The staff are friendly and knowledgeable. If you have…read morenever considered donating, please do your research. It provides much needed resources in the medical field. And it's an extra way to make some money. So, it's a win, win situation.

This Red Cross location is always equipped with the kindest and caring staff. So thankful for all…read morethe care I've received over the past year donating here. Very attentive and quick to responding to any problems that many occur during the donating process. Could not recommend this place enough. I have done 3 whole blood donations through this facility and will continue to support my community by donating!

It was my first time donating blood, I had a wonderful experience. The technician was very kind and…read moreexplained everything to me. It was very easy and painless. I look forward to my next donation. The snacks at the end were very good, I just wish the juice and water were cold. Maybe next time.