I've been here to donate blood like 2 or 3 times already. The whole staff is friendly, people take gold care of you, they ask you a set of questions to determine your eligibility and then they go ahead and have you donate blood. Platelet donations are also needed, and I'm going to consider doing that next time, the only thing is, it takes a bit longer. Also the snacks are great, including those cookies I took a picture of. read more

See all

This donation center sits in a relatively quiet part of Pasadena, but at least on the weekends there is a steady flow of folks coming by to give blood. One might say the sweat comes from the staff and depending on the movie you choose to stream tears are likely in the forecast. The parking lot is shared with another business, so double-check to see if you parked on those spots, lest you want to pay for donating. While the blistering heat of summer continues to blow hot air, this is actually not a bad idea to spend an afternoon. Extra points post-donation when your body naturally drops in temperature! With the Peanuts and Big 10/Abbott promotions ongoing, it feels like ARC is really ramping up these partnerships. The phlebotomist who was working on my station was slightly overwhelmed by the schedule though admitted these kinds of strategies work. The process for donating platelets was smooth, and overall, I felt comfortable throughout the majority of the visit. For some reason, their a handful of remotes are shared among all the TVs, so choose your program wisely. Plenty of snacks such as cookies, pretzels, trail mix, and Cheez-Its to replenish missing nutrients with salt and sugar. read more

American Red Cross Pasadena Donor Center - Stuff! - Blood & Plasma Donation Centers Near Me - Pasadena, California

Went to give blood and wasn't sure where to park the first time. They do have some spots in the parking lot off the street, so look there first. I was also slightly put off by the look of the place inside. It doesn't look exactly new like a doctor's office. However, my experience proved to be rather pleasant and totally easy. Was done way sooner than they say is the average and felt good to be donating blood. Go there and do some good. read more

Hello, The location is at 2471 E Walnut St Suite #103, Pasadena, CA 91107. This is my first time donating platelets at this location. It's was a great experience all around. There was plenty of parking. Entrance is locked so you have to ring the bell. Check in was smooth and there were plenty of seats! Everybody was so nice and attentive. They constantly ask me if I was okay. At the end of my donation, they gave me a platlet donor tote bag which made my day!! I've donated once before at another location and didn't receive anything. Not even during promos. It was just a really nice surprise for me and made my day. I will be using my first ARC swag. I would recommend this location! read more

American Red Cross Pasadena Donor Center - Blood & Plasma Donation Centers Near Me - Pasadena, California

I came in early September back when the Snoopy collab was going on and the more I think about this visit I start realizing how it wasn't a comfortable experience. The front desk staff were very hostile to my girlfriend, who was waiting for me in the waiting room. She had followed me initially because this was my first time getting blood drawn so we weren't aware of procedure when they asked me into the room where they ask confidential questions about my health. And after understanding and acknowledging their instruction she went back to the waiting room only for them to continue lecturing her.... She wasn't donating blood because she's anemic, and honestly the nurse who has asked my confidential questions was trying to get me to convince her to donate blood. I explained how she is anemic yet the lady was persistent saying she should take more iron supplements--which she already takes. On top of that the lady drawing my blood wasn't very attentive. There were two other ladies who noticed when I was about to pass out and they were right on comforting me and bringing me back on my feet. Even when this nurse had said she will remove the needle as I was fading black she didn't until another nurse had told her to take it out. I wouldn't come again unfortunately and this experience definitely makes me hesitant to ever go donate blood again if this is how it's operated. Oh also after knowing I had almost passed out the guy at the front desk teased " same time tomorrow" which felt very insensitive.... I honestly got reminded to write this review after receiving calls about donating again.... reflecting on my experience made me confirm I won't be at this location.... read more

American Red Cross Pasadena Donor Center - Blood & Plasma Donation Centers Near Me - Pasadena, California

Blood donation in Pasadena. The staff made me feel comfortable and thank you so much. read more

American Red Cross Pasadena Donor Center - Blood & Plasma Donation Centers Near Me - Pasadena, California

I had a good time donating blood the other day. I decided to donate blood because it is something that I used to do quite often but recently just found I really wanted to donate blood and help others so I went in and blood in the Pasadena American Red Cross, I booked my appointment the day prior and there were a few openings for a whole blood so I booked it and had no issues. When I first survived, I immediately was greeted and signed in. I did my rapid pass online which I recommend someone doing if they are donating to make the process faster. I was in and out within an hour, which is great, especially because sometimes when I'm there, I am there much longer than an hour. I immediately was called in to get my, iron levels checked and then went to go start donating. The donation process was simple. Only took about 15 minutes then I went to go rest. The nurses were so nice and kind and were taking care of me when I felt a little lightheaded after donating. Overall, I had a great experience here at the Pasadena location. I've been here about four times and highly recommend anybody who wants to save a life to stop and donate! read more

See all

It's so hard to attract donors during the holidays, and with this being Spring Break and Easter, I thought it would be slim pickings finding donors. However, the American Red Cross hit it out of the park on a national level with a collector snoopy shirt promoting blood donations. When I saw its availability, I immediately signed up for this past Wednesday, and saw that the donations are hitting a high for this time of year, when it's needed the most. If you love snoopy, sign up for a donation near you now, as the shirts are going fast and are limited supply. Remember no caffeine and lots of water for a fast donation and no minty gum, as it lowers your oral temperature below 97 degrees! Like they say, it feels like a pinch and is over in less than half an hour! read more

See all

I'm going to keep this update short and sweet! If you aren't giving back, paying it forward, helping others, then WTF are you doing?!?! I'd tell you, not enough! But hopefully you're already aware of that. I've been wildly passionate about donating blood for quite awhile now, it's one small way I give back among the many. It costs nothing! Which is how it became one of my most favorite ways to contribute at a young age (many moons ago ;) I hope you'd infuse your life with saving others or at the very least volunteering and giving back in some way. I've been a single mom my sons entire life, I work full time, and I have no excuse to not make time to help others and make a difference in some strangers life. I drop off a pint of blood every 56 days and get on with my day. It's such a minuscule donation of time and effort and if you're able to, I hope that you will too. One pint saves up to if not more than 3 lives. The entire process takes about an hour or less. I live a fairly active lifestyle and donating blood never compromises this. I cycle on average 200miles a week, run (I swear you can wake up the next day and run a marathon, keyword: run, maybe not race but run it zero issues), walk, hike, travel and I guarantee you at most you'll only need to take things lightly the day of. I can still bike, hike and walk plenty the day of a donation. Please, if you're able carve out the tiny tiny amount of time it takes to help someone, and ultimately save their life - do it! The Red Cross always hits a shortage in the Summer months it seems, so it's the perfect time to go make a difference. You'll feel incredible about it after, I promise! read more

See all

My BF and I decided to have a date at the Red Cross. The facility in Pasadena is super clean and quiet. April is the nice lady that helped and she was super informative and friendly. Donate blood and save a life !!!!!!! We even Got a free Tshirt after. Thanks everyone at Red Cross Pasadena !!!!!! Will be back. read more

See all

Everyone one was lovely especially LoAnne... I'm two years post cancer treatment and they where so very careful and thorough in making sure it was okay for me to donate read more

American Red Cross Pasadena Donor Center - Blood & Plasma Donation Centers Near Me - Pasadena, California

This Red Cross has seen worse times, in the early COVID time it was slower. They have picked up in processing donors. All the staff are courteous and considerate, a number of them make conversation, but I would donate either way. I enjoy coming here, and I will come back. The parking spaces for Red Cross are marked and there are more spaces in the back. I would do platelets, and I suppose I should since I have easy to puncture veins, but I don't want to spend the time. Maybe some time. read more

The front entrance is locked. Steve the doorman was unusually difficult. The WiFi password is not posted anywhere. Phone service inside the maximum security blood donation center was terrible. I had an appointment, but for whatever reason, they did not have my information on their list. I would not recommend this location for future donations as the quality of care was below average. read more

American Red Cross Pasadena Donor Center - Maximum Security Blood Donation Entrance - Blood & Plasma Donation Centers Near Me - Pasadena, California

This is a great place to give back to the community, especially in this time of critical blood shortages. The location is clean, comfortable and easy to navigate. Parking is easy and plentiful across from the main entrance. The Pasadena Donor Center can accommodate many kinds of blood donations (whole blood, platelets, plasma, etc.). You can easily book an appointment ahead of time through the American Red Cross website (https://www.redcrossblood.org/). I have been to this location a couple of times now to donate platelets. The staff here is very friendly and knowledgeable. This is a busy blood donation site, but they take the time to make sure that I'm comfortable and are very careful when they prick me to make sure it all goes smoothly. They explain everything along the way to put you at ease. Platelet donations take time. But they have personalized video screens on each donation chair with DVDs and streaming service subscriptions to entertain you during that time. I have been working on catching up on Marvel Universe movies here. They have many donor profiles posted near the entrance. I enjoy learning about their backgrounds and their passion for about giving back this way. Thanks for reading all the way down for my review. Please take a moment to vote below if you found it useful. read more

American Red Cross Pasadena Donor Center - My turn to donate platelets today. - Blood & Plasma Donation Centers Near Me - Pasadena, California

See all

*****LGBTQ+ DONORS***** If you identify as LGBTQ+ and are considering donating to the Red Cross please read their LGBTQ+ Donor page link below. https://www.redcrossblood.org/donate-blood/how-to-donate/eligibility-requirements/lgbtq-donors.html I was not informed about these requirements during my recent pre-screening telephone interview for their COVID-19 Convalescent Plasma donor program. Apparently, the Red Cross assumes that all men who have survived COVID-19 are heterosexual. It would be more practical and efficient for the Red Cross to advise prospective donors during their pre-screening interviews about FDA regulations that limit LGBTQ+ participation before booking their donor appointments. By neglecting to advise me of these FDA regulations during my telephone interview, the Red Cross created an awkward and humiliating experience for me at the Pasadena Donor Center. Clearly, the Red Cross's pre-screening methods need to be modernized beyond 1942 in order to better identify qualified donors while curtailing unnecessary expense and the expenditure of valuable resources. I sincerely hope that the Red Cross is successful in assisting patients who are battling COVID-19 nationwide as well as in their endeavors to find a desperately needed vaccine for this deadly virus. Stay safe everyone. read more

I had a 1215 appointment. I sat and waited like a dum dum for 2 hours. In the 3 years I have donated I have never received a Amazon gift card via email. read more

I am a long time blood donor and when I had complications from my C-section I received a blood transfusion, so it made the whole what you give you receive back mumbo jumbo true for me. I really just donate because I like the snacks, but if only that was the real reason. I do it because I can! So this time when I was asked to donate platelets and was told the whole procedure takes between 2 to 3 hours, you would think I would have said NO, but I said of course. I was nicely greeted at the door and was called into an actual private room in a matter of seconds upon my arrival. The gentleman doing my screening was engaging, funny and made this first time platelet experience for me very comfortable. First and foremost , go use the restroom because you are not moving or going anywhere for 2-3 hours, both your arms are inserted with needles , so grab a good long movie, which they have a large selections from and make yourself as comfortable as possible, which they do for you anyways. I was checked on several times , I was given more then enough blankets to keep me warm, was comfortable with the 4 pillows giving me support on my back and arms and the fact you are basically seated in a recliner, I probably would had fallen asleep had it not been for finally getting to see La La Land, which was the perfect afternoon movie. There is plenty of donor parking in their own lot and of course the best part of donating.. the snacks!!!! read more

See all

Today I came for donating blood. I parked my car right outside Red Cross. After 30 mins when I came out my car was towed by the clinic next store. I paid $475 to get ny car as a publish meant for trying to save people, Before the clinic towed my car, they called Red Croas management Jose, sent him picture about my car, asked if this car belongs to anyone inside Red Cross. Jose chose to neglect this, as I donor inside Red Cross no one asked around this car belongs to anyone there. Jose chose to neglect the donar. I will never come to Red Cross Pasadena nor any Red Cross. Red Cross should think about if Jose is the kind of management right to managing the facility. Thank you Red Cross!!!!!!! read more

I rang the bell multiple times and waited 20 minutes washing people inside as I froze outside until I finally decided to leave. This place is embarrassing. I was literally staring at people ignoring me. It was supposed to be my first time ever trying to donate blood. read more

Despite having donated blood many times before, tonight was my first time donating at a dedicated donor center. I've been to many blood drives and bloodmobiles and had varying levels of comfort and efficiency and niceness along the way. But donating at this donor center was by far the best experience yet. Why? 1.) The donor chairs. These are the best! They are like big Lazy Boy recliners and are so comfortable, way better than the portable tables you lie on at most blood drives. 2.) The staff. Everyone here was extremely friendly and helpful and good at their jobs (for those of you that may have had a bad experience with a blood donation, you know what I am talking about. Being good with a needle is an art.) 3.) Convenient donor-dedicated parking spaces. And here's a tip for donors so you don't end up waiting too long: Always make an appointment first! It doesn't always work but it improves your odds. Save a life, donate today, and maybe you'll score a Guns N' Roses ticket during the KLOS blood drive like yours truly just did. Rock on! read more

American Red Cross Pasadena Donor Center - Donate in comfort :) - Blood & Plasma Donation Centers Near Me - Pasadena, California

This is my first time donating at this location and I was impressed with the comfort of the chairs, the professional and friendly staff, the abundance of snacks and the fact that they brought snacks to my chair before I got up.... okay, maybe that was because I was a bit queasy and they didn't want me falling out on the floor... but still... they were great! I also got a free T-shirt! I will try to schedule all my future blood donations at this location. read more

American Red Cross Pasadena Donor Center - Plenty of dedicated parking for donors - Blood & Plasma Donation Centers Near Me - Pasadena, California

The folks who work here are very nice but they schedule WAY too many appointments at the same time so you have to wait an hour or more for your turn to donate. I donate regularly but will not return to this location. read more

I cleared my schedule to allow me go to my appointment yesterday and was very disappointed when I arrived at the clinic to find it is closed for the day. Last month I also came for an appointment and waited 1 hour only to be turned away because the clinic was running late and they would not be able to get to me before closing for the day I am very disappointed with the inconvenience and lack of courtesy ARC in Pasadena demonstrates to well-meaning blood donors. read more

Understaffed for whole blood donations. 12:30 appointment, waited until 1:45 and they didn't know how much longer I'd have to wait, so I left. Including travel, wasted 2 hours of my day. If you don't place any value in your time, this is the donation center for you. read more

I've been reading through past reviews and it's unfortunate how terrible the experiences apparently can be. I feel very fortunate that I have never had any of these issues. I don't usually make an appointment, I'm a walk-in almost every time. I've never waited longer than 15 minutes to be checked in and situated in a chair. I've only had one issue with getting stuck with a needle and that time I didn't even bruise so I didn't complain. There are plenty of snacks and beverages to make sure that you are okay before you head out the front door. I appreciate that. I will admit that it's hard to find because the signs aren't clear. That part is annoying. read more

I understand that everyone is overwhelmed these days. I get it, but being rude to someone who came to donate blood seems weird. I scheduled this appointment days in advance and you can't tell approximately how long I'll have to wait. "I can't give you a time." And walk away. Huh? read more

I am not giving this location a third chance! This Sunday was the second time that I showed up to this location to find out there are shortage of technicians. They were not sure how long I had to wait, maybe an hour. Well, there is a reason that I make an appointment. I have not had any issue with any staff member. Let me get that out of the way. I won't be coming back to this location. If you live in Pasadena, please, do yourself a favor and call before driving to your appointment. If this center is running low on technicians, then Red Cross needs to address that issue. If the issue is some of the employees calling out when there is holidays, shame on them. You are doing disservice not just to donors who make the time to come donate blood, but patients who need our blood. read more

They have no respect for your time. I had a 11:30 pm appointment after 45 minutes of waiting I was told that I have wait another 30 minutes. It is not that they are busy, it just slow. I see nurses and staff talking and ignoring the people. I never again will go there. read more

This used to be one of my favorite locations to regularly donate but the last few times I've made appointments to donate, I've either gotten a call that said I wouldn't be able to come in that day or I've been told the wait would be particularly long once I've gotten there. I like to donate as often as I can but I do work a lot and I make/find time to donate but I can't change around my errands last minute just because they can't hold on to their end of a scheduled appointment. read more

The Red Cross in Pasadena is AMAZING! They are very inviting, they welcome you with open arms and are extremely gracious. Appointments are dealt with on time. Platelet donations are handled with great care and compassion. They are very aware the donation process is long and they do their very best to get you in and out. You can feel the dedication these wonderful people have for us in Pasadena. It's unlike any other place I've been. They get it. They realize why we are there. Their outpouring of compassion and appreciation is genuine and warm. I drive 60 miles round trip as this is my Red Cross donation center of choice. It's worth it to me. A mountain of THANK YOU's to the Pasadena Red Cross! You are all hero's in my book! , well done! read more

The workers were very efficient and friendly. I had made an appointment for apheresis for the 1030 time slot. I arrived just a little bit afger 10am and was pulled into a room immediately for my interview. I had completed my rapidpass beforehand so the interview was short a sweet. I recommend all donors to download the blood donor app to keep track of everything. I didnt have any difficulties making an appointment, rescheduling, or managing the app. The entire process was nice and painless. Took total of 2 hours just as they estimated it would take. Names were plastered all over the walls to commemorate those who have done 100+ platelet donations. It was amazing. Donating is scary and potentially harmful if not done right but i choose to think about the good it could do. I saved 3 lives today and thats worth sitting on my bum for 2 hours for. The staff were always rounding on me making sure i was taken care of. By the end of my donation they had given me 5 layers of blankets as requested. read more

Came in for the first time to donate platelets and the woman here were amazing!!' So welcoming and informative. They also listened to my concerns and helped to reduce my anxiety. I also had a couple of bad needle removals when donating blood lately so I told the lovely woman who helped me today and she did such a great job removing them it was painless and almost completely unnoticed!!! I will be coming back on the 27th to donate platelets again! And the blood on the 16th. It does take a lot of time and sitting still for so long is killer for me but it is temporary discomfort and nothing when compared to those who need what you are giving. Totally worth it ! read more

See all

Nice staff but they are almost always running late. Today I waited an hour before they called me in to start the donor interview.

This is for the donation center. Waited over 2 hours to donate blood. Go elsewhere. Donating at Huntington hospital or city of hope hospital is quicker, much quicker read more

The staff is friendly and funny. They make you feel very comfortable and are constantly checking on you. They have a nice selection of dvds to pick from so that you can watch on your private screem while you donate platelets. This last time I donated I threw up during and almost passed out (idk why) they were extremely attentive and kept checking my vitals before I drove off. Even though I felt like crap I will continue to donate platelets. Totally worth saving a life. read more

American Red Cross Pasadena Donor Center - Blood & Plasma Donation Centers Near Me - Pasadena, California

This Red Cross donation center is a big letdown. Most times I've scheduled a donation at this center, I've waited in the lobby 45 minutes past my appointment time. Supervisor Kathleen Torres is almost always on-duty during my donations and doesn't appear to be managing the center very well. I've noticed the few times my donation has been processed on time, she was not on-duty. Those were my only timely and pleasant donations. This location needs better management or fewer appointment times. read more

total lack of concern for your time. make an appointment and still wait hours. why do they over schedule! i would give more often if it didn't take so long read more

Excellent staff! They were so good to me. As a donor that has pass out issues they are great from beginning to end. They know all the tricks to make my donations go smooth. A young male volunteer greeted me at first, so kind, so very nice and personable. He's a great kid his parent or parents should be acknowledged for raising a great kid. The older lady that game we water and cookies was so sweet and easy to sign me up in 56 days. We need more donors please consider donating blood today. The girls in the back, I wish I could remember her name but she iced me when I needed it and was so good at her job. Thank you all! See you again soon. read more

Donor dedicated parking spots (don't park behind the building - apparently they tow!), enjoy their new rapid pass and ability to make appointments so I can get in, donate, enjoy snacks, and go. Friendly and competent staff, fun music (but no tv), have perks I haven't seen at other spots like pins for every gallon you donate, automatically offer blankets read more

This location is actually 4 stars, but I'm adding another star to counteract the review below me, because there are more important things to review about a blood donor center than not getting a voucher. The would-be lost star would be for the organization as a whole, Red Cross (whom I like to refer to as the blood hounds), for constantly calling and emailing to get me to come in. I understand there are blood shortages everywhere. I know when I am eligible again. I'll donate when I am ready. Don't hound me, please! I like this location because it typically has skilled nurses who are professional and make an effort to make donating blood as comfortable and painless as possible. I typically walk in after work, without an appointment, and the staff is efficient and accommodating to get me through the process. It is important to donate blood, and this location will really help ease the worries you may have if you haven't done this before. Give it a try at least once. You'll walk away with a happy feeling that you're helping people, and maybe even a voucher if they haven't run out. :) read more