I've been donating for several months. The wait has gotten progressively longer. It used to take 45…read moreminutes for the entire donation but the longest was 2 hours. A couple of weeks ago, I was told I needed to give a blood sample which I did. Then I received a letter from Biolife stating I could not donate because I had a STD. I called to get more information and was told they could not discuss my results over the phone. I went to the health department and took another blood test. Turns out the first test was a false positive. I never had the STD. Then I got a call from Biolife stating that I could donate again. The whole experience was unpleasant and stressful.

The staff that got my information was extremely rude and needs to work on how to be mindful and…read morehave a personality. They were not helpful at all. They do not care. I will not refer anyone to this place, not worth it!

How many times have you thought about giving blood ? Most of the time we're all so caught up in our…read moreown lives that we forget about giving back . The Red Cross is the one place that you can say without a shadow of a doubt saves lives . It's a place that although you say to yourself you'll never need in your lifetime you never really know that for sure . They supply blood to countless people , your kids , your neighbors, your co-workers and more importantly to people you don't know at all . People will stand in line for hours on Black Friday or when the new iPhone comes out but they wouldn't take a quarter of that time to do something that can really help others . These are some of the nicest people you'll have the pleasure meeting the make the process quick and as painless as possible( no it doesn't hurt either ) . Go give today and save a live they're always looking for new donors , the life you save may be your own .

Writing to review their online CPR/1st Aid Class they offer now. I had a question & called & got a…read moreman who did not speak English. He told me the classes I needed to do online but that they would not be offered until after my class I go to. I explained I needed to take a Certification that I had TAKEN the courses online b4 the classroom meets. He kept arguing with me. I had to tell him how it worked. I finally asked to speak to an English speaking person & he put the English speaking person who was teaching him, sitting right beside him on the phone !!!! I was on my Netbook & someone told me I could not use my Netbook and would have to start over on Internet Explorer on my Laptop !!! I had even taken my Exams !!! I started ALL OVER on Internet Explorer and then was told later I HAD TO BE on Chrome and had to start from the beginning AGAIN !!! My Certificates didn't show up I called again and still they could not tell me what was wrong and still,as usual kept getting d/c. I ended up signing up w/ Am. Heart Association and dropped this Course, It is the WORST ONLINE COURSE EVER !!!I have a Master's in Health Science too !!! Very sad b/c it is really needed.

Few problems: one, make sure you wear nothing that even shows the slightest bit of clevage and/or…read moreshoulder if you're woman (I wore a cute spaghetti strap dress that event even begin to show my clevage and goes down to my ankles so the only skin showing is around my collar bone and arms) and they wouldn't let me to in (despite it being 80°F). I double checked the website and there is NO indication of "please dress conservatively" or anything close to it. I called the day before to see if it would even be worth going. The lady on the phone felt like she was reading off a prompt and sounded incredibly nervous/unsure of herself. So I went today just to accompany my boyfriend. You'd think they have extra tshirts if this was really that bit a deal but whatever. My other issue was that I had to use the restroom real bad and the lady was like "you'll have to use the restroom next door." Okay but why? Third and final issue with this place was the fact that the lady at the door (not sure if it was the same lady who I talked to on the phone) looked and sounded like she had zero confidence in whatever they trained her in. If you're going to work at any kind of medical facility, you can't do this to patients/clients. It leaves them feeling nervous/not okay (I know because I work in the medical field). If you don't know something, don't be afraid to tell them "let me ask my colleague and I'll get back to you." Overall I left just not having a good feeling about this place AT ALL. One last thing, if there's conditions that permanently ban you from donating plasma, STATE THAT ON THE WEBSITE! Their cancer section just says (basically) "please talk to our nurses to discuss your condition". Hodgkin's lymphoma is a type of blood cancer that permanently bans you from donating any kind of organ, blood, or plasma for life. This is universal knowledge within the medical community. Boyfriend couldn't even donate today either - apparently a specific mental health condition is completely ineligible despite having ZERO risk of bring transfered via bodily fluids.

The staff is not friendly at all. They alway seem to be upset or just not in a good mood. Funding…read moretakes hours to be applied to your card. I wouldn't recommend this place to anyone.

I have been a faithful, regular donor for around two years now…read more The staff is very professional and friendly. The office is always clean and sanitized. Sometimes it can be very busy; the staff is well organized in multi tasking and the group works in harmony together rotating roles to handle an array of situations to keep things moving smoothly. Today as I sat down to donate, 2 seats down a gentleman had a seizure, he had a prior condition. I observed staff members respond in an expedited and calm manner to stabilize the gentleman until First responders arrived. Quality and compassionate care.

I used to give plasma and one time there was an issue with a clog during the process... ever…read moresince... and a year later... I get turned down bc they claim my vein is too difficult to stick. It seems like they have me flagged now. I've tried to go elsewhere and I get evaluated and rejected and do there must be a note in the data base. Well it was fine for quite a number of visits so it's an unfair prejudice. I recommended 3 friends and a family member who still go.

I give blood as often as I can. I have been doing this for years, way back since college. Usually…read moreit's a good experience, with every now and then a hiccup. No hiccups this time. Art was great, not to mention a good conversationalist. Although they were short staffed, both him and his female co-worker did what they had to with a cheery attitude and making our donations feel more than worth it. I recommend giving here when you can. It's a clean, warm atmosphere. Thank you all for doing this with such positivity each day!

Love it here! I've been living in the Mt Pleasant area for about a year, and I donate as frequently…read moreas I'm allowed, so I've been to this Red Cross location quite a few times. Each time has been pleasant and professional, regardless of how many people are there to donate. Today, I made an 11:15 appointment online the night before (and I was glad I did-- there were only two available appointment slots all day long!). I didn't do the Fast Pass question-and-answer preparation beforehand. I have in the past, but this time I didn't feel like getting out my laptop. This time, however, they told me it can now be done on an iPhone, which will be good to know for my next visit. I was the only one there when I arrived, and two phlebotomists were working. While Latoya was getting me prepped, though, three more donors came in. All were handled quickly and efficiently. I was in at 11:15 and out at 12:15. No pain, no problems, just a pleasant experience I'll be happy to repeat in 8 weeks. Thank you, American Red Cross!