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    American Towing

    3.4 (15 reviews)

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    Angela T.

    Our encounter this evening while American Tow was trying to illegally tow our vehicle, was as follows: We were parked in front of our garage, carrying groceries into the house when the tow truck driver hooked up to our truck. Per California law, if you interrupt a tow truck trying to tow your car, you may request, and they are required to drop your vehicle. When we asked the driver to drop the vehicle he refused. He then suggested my boyfriend open the door to the truck to release the vehicle or threatened damage to the vehicle via the tow. (FYI- if your car is damaged while being hooked up, towed, or while impounded, the tow company is liable for any and all damage.)My boyfriend opened the door and then climbed into the driver seat while I called the police. My boyfriend then refused to exit the vehicle. Please note: We were not illegally parked we were simply stopped blocking nothing except our garage while carrying groceries into the house and no time had lapsed other than The time it took to close the garage and come out through the front door. The tow truck driver proceeded to violate the Vehicle code by refusing to drop the truck as requested, he also violated criminal law when he threatened to physically remove my boyfriend from the drivers seat. The police asked for the name Of the tow truck company, and the color of the truck, and as I tried to retrieve the license plate number from the front of the tow truck, there was no plate. After about 45 minutes of waiting for the police, the tow truck driver spoke to his manager who then rudely spoke to us informing us that it was now going to cost us more money and promptly hung up mid conversation. After about an hour of us arguing with the driver, showing full bags of groceries the full bags of groceries and a receipt from the grocery store with the time stamped on it, along with a handicap placket hanging from the mirror in the truck ( shown to help the driver clearly see this was a momentary stop to drop off groceries and not a parking violation ) the tow company began to realize that we were intent on following up with our legal rights, ( they probably also realized that we were aware that the driver had violated the law and that the police were on the way) they eventually decided to drop the truck and leave. We did not pay for this drop! If you are ever in a similar situation, don't leave your car, stay seated in the driver seat, they cannot legally touch you, and just wait for the police. They are required by law to unconditionally drop your car if you catch them in the middle of, or prior to, the hookup or tow. This law applies to vehicles parked in condos and apartments and does not apply if you are parked in someone else's parking space or in front of fire lanes or hydrants. Please be aware that they can charge a fee of a maximum of 50% of their lawful tow charge if they meet Appropriate criteria. Their tow fee cannot exceed the fee they agree to charge the CHP. Unfortunately, you may have to walk into their office to find out the true fee. It is required to be posted on their wall. The California vehicle code is your friend. Vehicle Code Division 11. Chapter 10, section 22650 - Don't Let illegal operators get the best of you! See my pics below for help and read everything you can. There are rules and more rules they must comply with or they can be forced to pay you up to 4 times the tow fee.

    Cletus M.

    I dont know if the company is bad this guy damage my car i called him and he told me if i keep asking for repair he will go to my house since he has my adress i file a police report and a complain to AAA

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    Review Highlights - American Towing

    AAA dispatched them to help tow my Subaru since she wasn't holding fuel compression, thus idling super low.

    Mentioned in 3 reviews

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    Upland Auto Body & Collision - Your vehicle is ready, looking the same or in many cases better than it did before your accident!

    Upland Auto Body & Collision

    (454 reviews)

    Honesty, professionalism and reliability is what you get from here. What more can you ask for?…read moreWhen you hear that your vehicle doesn't need more than other businesses were making you believe it needed, and get it to look just as new, that is where you want to go, and Upland Auto Body is the go-to spot for your 4-wheeled baby. Maribel is extremely kind and super responsive. I messaged her photos of the vehicle via Yelp, and seconds later she responded with the most reassuring & professional approach that made me know I could trust them off-the-bat. A scrape corrected at the best value. Highly recommend! Gonna be referring fam & friends & coming here if my baby ever needs re-beautification!

    This review is long overdue. I finally have a little time and I want to say Thank You to Maribel…read moreand the entire team at upland auto body. My experience was top notch from the very first phone call to this day. I was looking for a place that does quality work yet work with me to stay under a certain price because I didn't want my vehicle to be deemed a total loss. Maribel worked with me and let me tell you, I have no regrets. Customer service is exceptional. This girl will go above and beyond to make sure everything is perfect. The body work on my car is flawless and the paint is quality with a beautiful shine. I appreciate you Maribel. I will refer everyone I know to you and will be a loyal customer forever. For those of you looking for a good collision repair. No need to look any further. This is it.

    Armada Towing

    Armada Towing

    (82 reviews)

    My battery died and when I called AAA they sent me a technician from this business. They called em…read moreand gave me a estimate time of arrival and was late by 10 minutes which is fine. Then the guy came and I stated the issue and how the car behaved and yes indeed after test from technician...bad battery. The battery is from AAA and he told me the person who purchased it must go through the warranty exchange. I ask if he could find out who purchased it and he said he wouldn't know.. i then asked if i could have time for a phone call to call AAA and gain the information for the family member to arrive. During the automated information gathering process when calling AAA he said he's leaving and I could call for him to return. Once I get into a service representative and they said they would not have that on file he also stated "any member associated with their AAA membership under the same account would be able to undergo the warranty exchange process for car batteries" All this person did was arrive late, took 2 minutes to do two test, jump started car and left. I can't even turn off my vehicle because it won't turn over again. I do not recommend coming here and if you have the option to select a towing service. Go elsewhere. Now I have to wait for another technician who knows policies and will arrive on time. Update: same day I was sent another technician from the same company. I was able to move my car from the sun to a underpass to stay out of the sun as when the first technician arrived it was 70 degrees fahrenheit and now over an hour later it is 94 degrees. This technicians name was Anthony and when he arrived I explained my cars current condition and the behavior of how it is not turning over and what the last technician did and previous condition of the battery. I also informed him of what AAA had told me previously about anyone on membership account plan can do the battery warranty exchange. He does the test and because I was trying to beat the heat the test he took said the battery was Good. I turn off my car and start it up twice. First turn over took longer than usual and the second turn over was like barely enough to turn on. and next test showed up as a bad battery... He makes some phone calls and after some talking with a coworker and boss he gets the green light to replace the dying battery. Anthony takes out the old battery and pops in the new battery. I sign the paperwork for its replacement and i am finally able to go about my day. from the first phone call for help to me finally departing with a warranty exchange battery took 2 hours and 40 minutes. Anthony's to arrive after my phone call to installing the battery took an hour and 28 minutes but he was very professional and made sure I was fully taken care of so I would not have to worry about my vehicle shutting off en route home. I got one bad experience and AAA sent me another technician from the same company. if it wasnt for Anthony being professional and going the extra mile I would not have been forgiving from the previous customer experience. I do recommend this location. if you can or you are lucky I recommend Anthony as your technician.

    Horrible customer service! Whoever is working in the release window, their customer service was…read moreunbelievably rude and dismissive. It honestly felt like I was inconveniencing them by asking necessary questions-- that's literally their job to answer questions regarding arranging tow back home. When I tried to ask a simple question, the person at the window cut me off mid-sentence and responded with a sarcastic tone. If I could give zero stars, I absolutely would.

    American Towing - towing - Updated September 2026

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