Honesty and integrity! My 2004 diesel Excursion recently started limping on me and I suspected a…read moretransmission problem. Based on this shop's ATRA membership and numerous positive customer reviews, I visited the shop. The shop was very busy, but Paul took time to meet with me. After listening to a description of my truck's symptoms, Paul said it may or may not be the transmission, but he'd need to see the truck to know for sure. I had the truck towed to Paul's shop the next day and, within two hours of delivery, Paul called to advise that the transmission was fine, but the engine had a (suspected fuel-related) issue. Paul kindly recommended a nearby diesel repair shop (Lead Foot Diesel Performance) and he even scheduled a tow for my truck. Based on my experience with Paul, his shop would be my destination for any future transmission repairs. P.S., Thanks to Paul for recommending Lead Foot Diesel Performance - they quickly diagnosed and repaired a fuel-related issue and had me back on the road in one day.

Took my wife's 2017 Chevy Tahoe to Paul. He gave my a price that was over 2 grand cheaper than the…read moredealer wanted. Had the truck back to us in a couple of days. It has been over a month and the truck still drives and shifts better than it did from the factory. It sure is good to find someone now days that does what they say they will do and that does quality work. I highly recommend Paul's Transmissions . Jeff F.

Gary does outstanding work. They are reasonable priced and they stand behind their work. I had a…read morecomplete transmission rebuilt and it did not break my pocket book.

This business is remarkable. I did my research and decided to use them when my tranny went out. It…read morewas hectic as I thought I had a warranty plan however it was fraudulent. John was great on my customer service from start to finish of my repair. Great place super service and fair pricing! I highly recommend recommend this shop!

I am never disappointed when I take one of my vehicles to Norcross Transmission for repair. Eric…read moreand Jim are professional, reliable, knowledgeable...etc. My most recent experience involved a transmission and starter issue with my 2008 Lexus GS 460. The necessary repairs were diagnosed, parts were ordered and the repairs were completed and I am a very satisfied customer. I highly recommend this business.

I was driving from New Orleans to Richmond, VA so I was very alarmed when my check engine light…read morecame on halfway through the trip. I brought the car to Norcross and they checked it out for me at no charge. It was above and beyond my expectations! The man I talked to was was so thorough & kind and I had peace of mind for the duration of the trip.

These guys are great -- I brought my '87 mercedes in to them with a whole host of issues that my…read moreold shop I'd been using for the first few years of living in ATL couldn't/wouldn't address. Matt and the team diagnosed every issue and walked me through what they were thinking up front. The online invoice was great, they're very detailed in their notes and always willing to answer questions given I'm not exactly a car expert and needed some serious help in understanding. While it wasn't cheap to get my car in a better place, it was, from my research, around industry standard and Matt did help me out with cutting down on labor costs when they could bundle things together. I wish I'd found these guys when I first moved to Atlanta, would've saved me a lot of headache, and I won't be taking my car anywhere else.

Interesting: Matt's "supposedly" superior Mercedes shop…read morecan't work on a Mercedes engine? Sherman's in Tucker did an excellent job. Revolution is a joke - self puffed-up mediocrity.

I took my 2018 Subaru to Eurofed in Decatur after hearing a noise from my wheelbase. The staff was…read morepolite, attentive and professional. They kept in close contact with me and let me know exactly what was the issue. Never had a place send me pictures of the problem area and an actual video of the repair. They completed the repair in a very timely manner and the cost was very reasonable. If I could give them 6 stars I would. Definitely refer my friends and colleagues.

I brought my 1998 BMW M3 to Eurofed to address a fork issue caused by a failed pivot pin. I had…read morealready replaced the master and slave cylinders, and all I needed was for the transmission to be removed, the pivot pin replaced, and transmission reinstalled. Instead of quoting labor for the actual work needed, I was given a $2,649 quote based on a template for a full clutch replacement, which includes parts I never authorized or needed like clutch disc, flywheel, pressure plate, etc. When I pointed out that I wasn't replacing any of those components, I was still told I'd have to pay 10.5+ hours of labor as if I was. The service advisor, Henry, refused to quote me based on the actual job. He acknowledged that I wasn't replacing the clutch, but still insisted on charging me full clutch replacement labor. I was also charged $240 for a diagnostic that involved assessing the transmission removed. Still then quoted nearly $3,000 just to reinstall it with a $9 pivot pin. When I asked for a breakdown based on the real work, I was told no. They would not adjust the quote, even though factory labor time for E36 trans R&R is around 5.5-6.5 hours. I walked away because I will not pay for parts and labor that aren't being performed. This experience with Henry, the service advisor, was disrespectful, misleading, and unprofessional. If you know anything about your car, beware as he expects you not to.

At first glance, I was a little skeptical coming to High-Tech, but I did it anyways because of the…read morereviews. It's just this lot off of Buford Highway that honestly doesn't look visually appealing from the road. A small lot with a bunch of cars randomly parked- no clear parking spots, the entrance of the building is off to the side. We dropped our car off and didn't receive a call or an estimate the rest of the day. We figured they were just busy given all the cars in the lot. That gave us more reassurance that so many cars were there. However, first thing the next morning we received a call letting us know what to expect in terms of cost, what was wrong, and our options. They were very honest, explained everything thoroughly, AND best of all, did not try to push anything on us. We were given the cost estimate to rebuild our transmission with new parts or get a used transmission. They gave us recommendations and did not push the more expensive option on us. We opted for the used transmission, which we were told would take 1-2 days for the part to arrive. We assumed we wouldn't get the car back until the next week. The very next day we were called and told the car would be ready in 2 days. Much much faster than anticipated. They offered to replace the clutch for us too, which we declined and they didn't try to push it on us. The next day, we were updated on everything, and we decided to go ahead and replace the clutch. Despite this, the car STILL finished before the anticipated time. When I picked up the car, we were informed that he fixed another part for us and refilled the coolant for no charge, the transmission has a 6 month warranty, and lastly, I mentioned a discount on the website for $100 which he happily applied to our bill. The car drives amazingly. The clutch feels great. The transmission works perfectly. Shifting gears has never been easier. We are so pleased with the work, the speed, price, and how thorough the communication was. Trust the reviews and take your car here for any transmission needs.

We had our transmission rebuilt at this shop. We based our decision on its good reviews…read more Their communication is sparse. We had to call every few days to get an update or we would hear nothing. We finally got the car back after about 2 1/2 weeks. It seemed to run fine. After a few months, however, we were still having transmission issues and were provided diagnostic codes when we took it to a near by auto part store. Fine. It's under warranty. We take the car back to the shop. Our vehicle sat at the shop for legitimately 1.5 weeks with little to no calls or updates. We finally retrieved our car without our warranty repairs as we were given excuses about how short staffed they were and how someone had jury duty, blah, blah, blah. Meanwhile, we're renting cars, taking Lyfts, Ubers, etc... all while the car is just sitting there. Simply said, this shop does not honor their warranty or at least not with any urgency at all. If you have 100 years to wait.. then maybe your experience could be different.

I've been bringing my 2019 Volvo XC60 to Volmaz for service instead of the dealership, and I…read morecouldn't be happier with my decision. Most recently, I called about an issue with my AC not working, and they had me drop off my car for an evaluation. From the start, Kim at the front desk was incredibly kind and communicative, keeping me updated throughout the process. After diagnosing the issue, a technician from the service team gave me a call and thoroughly explained what was wrong. I really appreciated their honesty--they didn't try to oversell or make false promises, but they were confident in their assessment and solution. This level of transparency and expertise is exactly why I'll continue to trust Volmaz with all of my car's maintenance and repairs. Highly recommend!

Called to get an estimate for a service for my Mercedes! I have dealt with Joe in the past who has…read morebeen very responsive ! The first call I made asking for Joe the gal answering the phone abruptly said Joe wasn't available and I had not been there in years!! What difference does that make! Left my contact information for Joe to call me! Never heard back! Called three days later and the gal said Joe wasn't available busy in the shop and he would return my call! Has been over two weeks now and no call from Joe! Do yourself a favor and avoid Volmaz for any auto repairs especially if you're trying to get in touch with anyone besides the rude gal answering the phone!!

Bavarian Imports on Howell Mill Road in Atlanta referred me to Karma VW and Audi in Scottdale,…read morelocated just northeast of Decatur in DeKalb County. Bavarian referred me to Karma for a second opinion after Bavarian recommended a $6,000 engine replacement for my 2001.5 Volkswagen Passat 1.8T with about 303,000 miles. You can read my Yelp review of Bavarian for details on that. My service advisor at Bavarian said my engine had maybe six months before it would brick (die) and that I should consider putting that $6k instead into a new or used car. As the original owner of my car (still original engine too), I didn't want to give up on it just yet. I took my car to Karma, got that second opinion, and Karma saved my car. It's starting and running better than it has in a long time. General manager Jonathan Parker and mechanic Mike truly are VW specialists. Thank you, Jon and Mike! If you have an old VW or Audi and are looking for a good mechanic in the Atlanta area, this shop is worth the drive. It was for me. Karma is the sixth independent VW/Audi specialty garage I've taken my car to since 2009 and about 105,000 miles. Before then, I took my car to VW dealers. Jon has worked at three VW dealers and two independent garages. One thing that makes Karma different from other independent garages I've been to is Jon and Mike like to do things by the book. Other shops were/are OK with shortcuts and workarounds that aren't factory spec, so keep that in mind if you've had work done to your car that isn't to original VW/Audi design settings. I took my car to Karma (and Bavarian) to diagnose my engine occasionally misfiring upon cold starts. Karma's diagnosis was completely different than Bavarian's. Bavarian said old valve guide seals were causing oil to leak into my cylinders. Karma's diagnosis, per my invoice, was: "Found fault codes stored for secondary air injection. Found someone has misrouted vacuum hoses and blocked several off. Ran output test on secondary air pump. Failed. Found kombi valve sticking open, which allows water vapor from exhaust to build in secondary air pump, which has killed it and popped fuse." Yes, I was aware my previous two mechanics/shops had done various work to my secondary air injection system. Lately, I was OK with "deleting" or removing the secondary air injection system because I was told by at least one VW/Audi specialist that the system was for emissions only and that it didn't affect the running of the car. That was true to a certain extent as I drove my car for several years with the P0411 check engine light code for "Secondary Air Injection System Incorrect Flow Detected." What Karma did solved that problem. Mike performed the following, per invoice: wiring repair at ignition coil harness, removed bumper and replaced secondary air pump and mounts, replaced kombi valve and cracked 90-degree hose, replaced fuse for secondary air pump in ECM box, properly routed vacuum hoses and replaced all of them, and set readiness code to ensure no other engine performance issues. All of this work, parts and labor, cost about $2,500. Mike found some other stuff wrong with my car, which I authorized he and Jon to fix. Mike replaced: my leaking valve cover gasket and camshaft adjuster seals, faulty blow-off valve, and boost pressure control valve. This other work, parts and labor, cost about $1,000. My total bill was $3,477.94. As Jon put it, "Better than a new car payment." I agree. At the time of my visit, Karma's labor rate was $140 per hour. For comparison, less than two weeks prior when I was at Bavarian, their labor rate was $150 per hour. I have no idea what VW and Audi dealer rates are like these days. The bottom of my invoice says all of Karma's work comes with a 12-month, 12,000-mile warranty, which is the same as any VW dealer. One thing I really liked about my experience with Karma was the after-hours drop-off and pick-up. I was able to drop off and pick up my car when it was convenient for me. I didn't have to take off work or wake up really early or anything like that. I actually never once visited this shop when they were open. All communications I had with Jon were via Yelp messaging (initially, to set up my appointment), email (to get an estimate in writing/PDF), and phone calls. I paid over the phone too. Convenient. I will say, over the phone, Jon talked really fast for me and sometimes, it was hard to hear/understand him, so it was hard for me to process all of the information he was telling me. We think at different speeds and I'm slower. Also, I'm not a VW expert like him. In general, I try to understand all of the issues and work done to my car. Just from our phone conversations, I could tell Jon was very busy taking other calls and seeing other customers come into the shop. I could hear all the activity and he had to ask me to hold several times, which I didn't mind. Based on this experience, I plan to take my Passat to Karma for service for the foreseeable future.

Had a 2009 Audi, by the time I found this place it was already in engine failure for the 3rd time…read more They did what the could, it was time to be grateful for the memories and let it cross the bridge to "we buy cars"! Please learn from my lesson. If you have an Audi or VW, please tow to this shop before doing anything. I only wish I would have known. RIP cute money drain.