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    American Valet Parking Response

    4.2 (18 reviews)
    Open Open 24 hours

    Get pricing & availability

    Response time

    2 hours

    Response rate

    100%

    Services - American Valet Parking Response

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    10 months ago

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    IAlex C.

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    3 years ago

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    IAlex C.

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    4 years ago

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    5 years ago

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    6 years ago

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    4 years ago

    Reliable, efficient, friendly and safe. Thank you for escorting is home safely. We appreciate you.

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    4 years ago

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    4 years ago

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    4 years ago

    Our driver was very polite and accommodating very professional very nice I would highly recommend the service

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    8 years ago

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    8 years ago

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    Ask the Community - American Valet Parking Response

    Review Highlights - American Valet Parking Response

    Having the opportunity to work with Alex and American Valet Parking has always been a great and professional experience.

    Mentioned in 7 reviews

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    Prime Time Shuttle

    Prime Time Shuttle

    (4.4k reviews)

    Studio City

    Excellent service, on time arrival and friendly diver. I have used them many times and I will use…read morethem again.

    READ IF YOU'RE THINKING OF BOOKING FROM LAX. I recently took…read morea trip with my wife and another couple and I booked a rountrip shuttle to/from LAX. I had booked a shuttle, but a minivan car picked us up on the day we left. It wasn't too big of a deal, but I was expecting a large van with more room. Our real issue was when we returned back at LAX after our trip. We had a very long travel day and were looking forward to getting home for some much needed rest. In the PrimeTime shuttle app, it gave specific instructions as to where to go in order to meet our driver. After being on a plane for 11 hours, we made our way onto a crammed bus outside the terminal that took us to the pickup point as per the instructions. However, once at the spot, I found out that our driver was unable to pick us up at that location! WTF. I paid over $160 (each way) and this is what we get? I then called the company and they even verified the location. They then called the driver and said we had curbside service. I was NOT notified about this. So, we wasted about 30-35 minutes leaving the terminal and getting on an uncomforatble bus ride only to be told that we didn't have to do that. We had carried 4 large suitcases, 2 duffle bags, and 4 backpacks and now we were told we had to walk roughly 0.4 miles to a different spot in order for us to be picked up. It was terrible. After all of that, I sent an email to PTS explaining what had happened. Here is how they responded: "After reviewing the reservation, we confirmed that your booking was upgraded free of charge for terminal pick-up instead of the original LAXit Zone 20A location. Unfortunately, this change was not properly communicated to you, which resulted in you having to return from the LAXit area back to the terminal for the pick-up. We completely understand how frustrating and exhausting this situation must have been, especially after arriving from your flight... As a gesture of goodwill and apology, we would like to offer you a $20 promo code for a future ride with us. Please feel free to contact us so we can personally provide the promo code for your next reservation". This felt like a slap in the face. Apparently their lack of communication and professionalism is only worth $20 and that is for any future ride, not off of what I had already paid. Why would I trust any future rides?

    American Valet Parking Response - valetservices - Updated June 2026

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