I came in about a week or two ago to sell clothes for the first time and had such a great…read moreexperience at the Buffalo Exchange in Sherman Oaks. Maeve and Shay at the selling counter were both super friendly and easy to talk to. They walked me through what they look for and how everything works, which made the whole process feel really comfortable and low-pressure. I never felt rushed or awkward -- just genuinely taken care of. It honestly made me want to go home, grab more stuff, and come back to sell again... and probably shop too. Just a really good vibe all around.

Great shopping experience. Found several pieces. Staff very helpful…read more Store doesn't open until 11am which kinda sucks. Parking isn't ideal. There is metered street parking (2 hr increments)

2nd Street has ALWAYS been a go-to store just in general to get clothes from, let alone…read morespecifically shop vintage. They've changed management in the past 1-2 years or so, but the store's been looking even better than before! The team has always been somewhat easy, though, to get whenever I needed something, whether it be high-up, on a mannequin, or behind the counter. Ava and Paulina are the ABSOLUTE nicest and always have the BEST fashion advice (and they will be honest and not just say it looks good because they work there!) Their customer service is amazing and so many of them go above and beyond to help clientele. 2nd Street has raised their prices by just a bit in the past couple of years as well, but I feel like that's fair compared to other stores and businesses right now. If you are a SELLER, I think it's important to go in with no expectations. I'd typically recommend more of what you would give to Goodwill and all of those random bags of clothes that have been sitting in your garage vs. the fur coat that your great-grandmother gave you that you cherish and are thinking about selling. I would ALSO recommend looking up the payout sheet IF you are mainly focused on making MONEY from your pieces. Otherwise, drop-off and pickup are pretty easy and they're typically decently fast on their turn-around times. The store is organized based on Men's and Women's, and then most of the aisles are sectioned by type of garment, ex. tank tops, short sleeves, dresses, jeans (with the exception of a couple themed sections like Y2K or Designer.) Overall, though, they have such a good collection and assortment of pieces for adults including more affordable options and fun designer finds. I'm excited to go back!

Really nice designer brand thrift shop. It's organized and clean with a hip, industrial vibe…read more There's a few cases in front with leather accessories. I saw Dior and Louis Vuitton. They don't carry jewelry here. Handbags are in many parts of the store. Very gently used with good prices for the brand and condition. Saw a lot of shoes for men and women, with soles in very good condition or better. A very helpful, nice employee assisted me. Not sure what the experience is for sellers but I would definitely come back the next time I'm looking for a handbag.

Goodwill, good selection…read more Goodwill Southern California Retail Store & Donation Center - Sherman Oaks is always filled with folks. They have personable staff, a solid selection and the donation center is very well run. The wait to checkout always varies even when there's only one or two people in line or no one at all. We (the sales clerks and two other customers) witness a man walk out the store with an arm full of clothing and misc items O.O I was like oh my... In situation of theft staff can engage verbally but should not pursue. Noting shoplifters and pulling them up on security cameras to prevent them from returning it's the safest way to keep everyone safe, customers and all staff included. You never know what someone is capable of or going through. It's pretty sad, but I think they handled everything exceptionally well. I pop in for time to time for misc items. A couple months ago I popped in for props for an indie feature I worked on including some nice lamps and men's clothes. More recently I shopped for a friend and also a little for myself finding two great long sleeve shirts, a cool board game and a Dia De Los Muertos ceramic art piece I'm mailing to my friends up in the bay area for their space. Everything is clean, layed out and the staff on the floor are always polite and diligent with replenishing empty spaces. I was impressive with the new inventory also. Parking is an adventure here for sure. I can't remember the last time I drove here, mostly because I enjoy walking and riding the local metro busses. Spaces are limited and when cars are coming in and out, everything is only one way so it gets congested during peak hours. Highly recommend metered street or paid lot parking, though you can luck into things on the back streets, like Dickens, if you don't mind a little stroll. For the donation center you can request a pickup if you meet the minimum or drop off, check the online list to see what's accepted (mainly for household items, miscellaneous items and furniture. Donation center is open from 10AM to 6PM daily with the retail store open from at the same time, but until 9PM. Great deals throughout the week.

First off, I honestly love Goodwill and love the service you provide to the community. I have…read moreshopped at Goodwill for many reasons, helping the environment, shipping to family members in the Philippines and most importantly good deals. As I speak now my husband is cooking some great stir fry in the wok I bought today. This is the 2nd encounter I had with this rep where he was unprofessional and rude to me. The first time a few months ago he broke a tea cup I selected in the manner he handled it while scanning it. He refused me a refund and no apology. I just let it go with the understanding he could have had a bad day as I myself am a first responder RN and trust me I know what bad days are like. But todays 2nd encounter got me emotionally upset which forced me to have to write this message to you. Today March 14th I entered around 2:30 PM and selected a few items. Once it was my turn in line the same gentleman started to scan my items. Once my transaction was complete I realized an item was charged twice. I also declined the charity round up as I feel my public service contributes enough, it is nothing personal. He then still applied it and rudely called me out for not agreeing to it and then went on a tantrum accusing me of always being a problem for him. This was only my 2nd encounter with him. He then publicly embarrassed me in front of the whole store, loud and obnoxious. It brought all attention to me and I felt uncomfortable, embarrassed and harassed. Still no apology from this gentleman and the manager who assisted him. I not only want to speak up for myself but others who may not be as observant as me. This location used to be my favorite.

Good high end items for sell to help the pups. Not for Profit!! I will donate and buy from them…read moreagain!!

I wanted to like this thrift store, but the inventory was really disappointing. Most of the items…read moreon the racks looked outdated and definitely not luxury or vintage. For a thrift store, there just wasn't much to look through. I appreciate that it's a nonprofit supporting dogs, but based on the lack of inventory, I'd honestly rather donate directly to an animal shelter where I know the support is going straight to the animals. One star for the cause. Zero star for the atmosphere and inventory.

This place is huge! Racks and racks of clothes! A Thrifter's dream!…read more There are 2 levels with plenty of accessories, shoes and more. They have a few knock off designer bags and the real ones are behind the counter. The dressing rooms are located all the way at the back of the store to your left. They even have a small shoe department in the back to your right. It's Halloween Season so check out there gently used costumes. *Street parking only *$$$ on the pricey side

RUDE, RUDE, RUDE!!! Zero stars. As someone who appreciates vintage and second hand thrifting, I was…read morelooking forward to spending some money. In particular, I saw a shirt and a pair of boots I was ready to buy. Walking out to my car to get my wallet, older, slob lady with curls at the front was rude and condescending to me and my son. Apparently nothing new, per other's experience with this store. Do not recommend. Will never go back.

Everything is very cute! I want to buy the whole store…read more Customer service is very kind! Will be coming back! :)

What a delight. It's not the largest antique mall you will find but it is one of the best curated…read moreand well kept ones I've seen. We spent a good 100 minutes enjoying the "hunt" and we found many things we loved and bought one Is certainly only worth your time and I think you will find some gems. Worth it!

Excellent thrift store. Quality merchandise, well-organized and run. Friendly staff and volunteers…read more Excellent jewelry selection, though it can be pricey. What keeps it from getting is that since their move from Sherman Oaks, prices at all the discovery shops have shot way up. I understand that for rare designer items, but for everyday things it's less of a value than it used to be and that's unfortunate. Still, it's a fun place to look, easy parking, and occasionally you can find a great deal.

Newly opened discovery shop in Encino. I love thrift shopping and have been going to a lot…read more I stopped by at this one on my way home. The place is neat, organized and nicely decorated. The employee is very friendly with people and has offered her help. They have a lot of selection and their prices are kind of high compared to other places. I saw a lovely heels but it wasn't my size. What a bummer! I checked the jewelry display and I saw a lot of beautiful pieces but they were not in my budget though. I'd better check when do they have a sale so that I can see what I can get them for. Easy to find and enough parking.

I've been driving past here for years and I finally went and now I go there quite frequently. What…read morea great thrift store with amazing finds and such a great staff. I met the store manager Kenny and he's so nice and helpful. The rest of the crew are great too! Jason, Suzy and Natalie are awesome too. So glad I found this gem of a place with treasures, feels like home.

I appreciate what they do, but there staff is not that motivated to receive donations. I get the…read moresense that this is just a job for the people that work there, but people are donating their stuff for people in need, and they could embrace the ideology of Service. They are part of a process that assists people in need. It takes time for people with things to donate to drop them off, and to be told that they are not accepting donations at a given time is a shame and contrary to the mission they represent. I went to Goodwill instead. Super easy, pleasant and nice. Goodwill will get our donations moving forward.

Out of business out of business out of business they have a address that is a good address that is…read morefor another business for health care. They do not answer their phone it looks like they're no longer in business went to the address.

A good place with a wide selection of shoes and clothing, though prices are high. Parking is…read morelimited. The staff is friendly. I recommend it to everyone

I really used to love this place when I first discovered it. Everything was reasonably priced and a…read moredeal was always one aisle away. Recently things have changed. The prices are CRAZY high for a thrift store. I understand they operate trucks and a brick and mortar building but for them to be charging nearly retail prices for used clothes and items they got AT NO COST is just insane. Parking is usually packed and you may end up parking on the streets of the local neighborhood. However if you have donations I'd drop them off at the door THEN find parking. There are often 3-5 tag colors for sale. However most of the items you select will conveniently be a label color off sale. The workers must have paper cuts from as often as they change the tag colors. Come expecting to spend at least an hour if you're on the hunt for something specific. They often have a good variety of purses and shoes. I mainly purchase small home decor items, workout clothes and furniture. I found a gigantic lightweight canvas in the art section that I just love. And I'm constantly checking the vinyl section for gems, all of which are typically $3 or less each. Take a second to view the jewelry counter, you may find some nice earrings behind the glass or costume jewelry hanging up. All the "good stuff" is located behind the counter. That includes items like video game consoles, "luxury" bags, sealed items, cameras and lenses, smaller electronics, instruments, etc. Apparently they're open on Sundays now which is new and still pretty calm since I don't think many people know about it. A lot of the workers are mainly Spanish speaking so do not be offended if they don't answer you right away, they will quickly locate someone bilingual to help. If you can take your time you'll find some good stuff, however with the rising prices the deals are better some days than others. I would give them 3 stars but the prices lately are just brutal.