These people saved our lives. Really…read more We got stuck in an interstate closure on the 40. We were diverted to Santa Rosa, where another hotel had discarded our reservation. On the phone we explained we had our infant son with us, and they said they would give us the last room they had. We drove fifty miles through whiteout conditions to get here after closing, and the elderly owners not only waited for us, but had walked to the other end of the motel, through heavy snow, to turn the heat on in our room before we arrived. Truly decent people. The place isn't new, but it's clean, and more importantly to us, it was safe and warm. They gave us a room with three beds, because it was all they had left when we originally called. I know for sure they could have rented it out ten times over in the time it took us to drive there.

Great staff friendly ready to accommodate my travel needs…read moreHotel newly remodeled clean quiet .wifi exercise room just great and very affordable.

Stayed at the place with three buddies earlier this week…read more I found my room to be clean and in order. I did not see any bugs in my room. The coffee maker was clean, the bathroom was clean, the room was clean. They have Direct TV with HBO and Cinemax for viewing. What more do you want? Clean room, clean bed, clean sheets. Nice place to stay. All in all I liked this motel.

This was one of the cleanest Best Western we have stayed at. Had a good breakfast and is dog…read morefriendly with several pee pads through out the grounds. Would definitely stay there again

Stay anywhere else. Manager would rather make a dollar than help someone. Plenty of other options.read more

The rates mentioned are if you have a military or aaa discount. Otherwise rooms start at 70. Weird…read morechecking into the diner, but the complementary breakfast wasn't too bad. The AC unit was REALLY loud. Rooms are nice, beds are nothing great, I'd honestly prefer my air mattress. Friendly service.

We stayed here on our way from Colorado back home to south Texas. Vaughn broke the trip up into two…read moremanageable chunks, and the best place in town is the Oak Tree. Very clean, nice, not fancy but very affordable. This motel caters to the railroad industry so they stay busy. The diner in front is also the reservation desk, and our hotel rate from Trip Advisor included breakfast at the diner. We will be back! Everything was nice.

A little run down. The room and bathroom was clean. The carpet was a little musty smelling (need…read moredamp rid). A 3 inch mattress pad would go a long way to make the bed more comfortable. The air was cold and the price was right.

Found this place by the grace of God (and google) in the middle of a snow storm, and they let all…read moresix of us stay in their last room!! They even gave us an inflatable mattress so we could fit better. The owners (or managers) went above and beyond to accommodate us. While pulling into the parking area, we got stuck in the snow and Heath immediately backed his truck up to it and pulled us out. The wife, Regina, was so so special and sweet. We could have stayed and chatted all day. The only reason this place doesn't get 5 stars is because the room wasn't very clean. We don't normally stay at motels, so I am only comparing this to hotels. We were extremely grateful to have a warm room to sleep in (instead of a small suv with 5 adults and a baby), so we were not being picky at that point of desperation. They also had a great array of complimentary coffees and teas in the main office, with Starbucks syrups and specialty creamers. All in all, loved the people and the water pressure LOL. Please stay here if you want to enjoy their superb service.

We stayed primarily at Hilton properties on our New Mexico roadtrip, this Hampton being the last…read moreone on a week long trip. They did warn when sending a reminder email about the reservation that the hotel is undergoing renovations and there might be some evidence of that while staying, we were concerned but stuck with the reservation. Besides the note on check in, I did not see any reno being done, but man does this location need it. It seems like it is 20 years outdated and worn out! The king room we staying in was tight except for the very old bathroom that was huge if not very in need of updates and fixes. We also thought the noise in the hotel was a bit more than anywhere else we stayed. We definitely heard a dog, motorcycles from the property outside we could see (private residence) and voices. If they are really doing a reno, this will all be fixed I am sure, but right now it isn't great. It is a hotel off Route 66, a road more dotted with motels than nicer hotels, so maybe it just is what it is for where it is. However, it was place to lay our heads for the night, nothing made me want to stay.

We cannot say enough good things about our experience at the Hampton Inn in Santa Rosa, New Mexico…read more What started as a stressful situation--my husband's truck breaking down and a painful foot injury that we feared might be broken--turned into something truly special because of the incredible staff here. From the moment we arrived, the kindness and care we received went far beyond anything we expected. Manager Amy runs an outstanding team and clearly sets the tone for genuine compassion and service. Ray at the front desk was especially wonderful--he went out of his way to help us, even connecting us with his sister Juana, who graciously stepped in to give us rides around town when we needed them. That level of personal care is something you just don't see anymore. Ray himself was also incredibly inspiring and helpful throughout our stay. Susan, who took care of hospitality and the kitchen, made sure we were comfortable and well cared for every day. Andrea kindly gave us a ride to the hospital, Jeremy made sure we got safely back, and Carlos helped with transportation to the mechanic so we could deal with the truck. Each person we encountered showed genuine kindness, generosity, and a willingness to go above and beyond. In a difficult moment, they treated us more like family than guests. If you're ever in Santa Rosa, this is the place to stay. Not just for the rooms--but for the truly exceptional people who work there. Thank you all again for everything--you made a hard situation so much easier, and we will never forget it.

Best Motel experience in years! Very cool and fun location! There is an RV park located in the…read morerear, Cowtown theme building with a fire pit ready to use. Will make this a frequent stop from now on!

Owners were very sweet and friendly, they helped my brother and his family out with a ride when his…read morecar broke down. These are the businesses we need to support

Great classic Route 66 motel…read more Fantastic front office service. Great prices. Secure and safe. Close to food and booze! The guy at the front is a character and fun to chat with. Clean rooms and well kept for an old classic. Great hot water. Tv is good. AC rocks.

I loved the sign and retro look of the motel. These are things I look for when traveling,…read moreespecially on Route 66. However, my dad always asks the clerk to look at the room. The guy at the counter said, "The rooms are clean." My dad asked again if he could see one just because. Clerk said, "What, don't you trust me?" We did not end up staying there because of lack-of-respect. It's okay though, we went to La Mesa instead. MUCH better staff and view!

Santa Rosa is out 1/2 way stop on many vacations. We have stayed here many times before, right off…read moreI-40. They have renovated rooms. I like this one with no carpet. The sink is in the room seperate from tub shower and toilet area. Check in is usually friendly but you have to actually talk to them to feel welcomed. Sits Up on a high hill. This is the place to stay! Prices sometimes alittle high unless you book on line. Book even if you are almost there and save alittle.

Worst experience of my life. My husband and I booked this hotel through Wyndham website, not…read morethrough a third party, although they sad it was. My husband went in while I waited in the car. He came out with the room key and we went upstairs. We booked with two beds because of my RA and me waking up several times a night. We went up to the room and upon entering, there was only one bed. Knowing this isn't ideal for our situation, I then went downstairs to talk to the manager. He immediately began to raise his voice at me and said, "well you open the door and therefore we cannot change your room." I argued with him and showed him our itinerary where it stated two rooms. He didn't care. I said I would like a refund so we could go somewhere else and he declined. I argued back at him and at that time he said, "you can get out of my hotel. I don't want people like you here." People like us? As my husband is African American and I'm caucasian? I couldn't believe he said that to me. I was so upset from this endeavor I hardly slept that night. I will NEVER stay nor would I ever suggest this hotel to anyone in Santa Rosa, NM. Not only that, but there was an old salad in the fridge and the floor was absolutely filthy. I have pictures to post, but do not see a place to post them. My husband and I have been married for more than 32 years. How dare he!