We called America's when we in desperate need of getting our roof fixed. They worked with us because of the urgency and we extremely accelerated the schedule to get the roof done to accommodate selling our house. Wouldn't change anything as they were very flexible, accommodating and the workmanship was top notch. Thanks again for helping us out so much. read more

The whole team over at America's Best Restoration was fantastic to work with. From the very beginning of identifying what needed to be done, to working with the insurance company to make sure everything lined up and that I was paid for all the work done. The work crews that did the work itself were fantastic and got our two story house and garage done in two days. It was a great experience, start to finish, I would definitely recommend using them for your job. read more

Rick and his crew were wonderful. Rick took the time to explain the process and followed up with me on a regular basis to ensure it was done to my satisfaction. I found him to be very honest and show me the damage he reported. The crew was hard working and not intrusive whatsoever. read more

They were great at first. Their employee came out the day of the storm in April 2016 and the following days to check out the damage. We signed a contract with them May 10, 2016. They gave us a building permit July 06, 2016. They had originally told us that the repairs would be completed by Aug 31, 2016 and take about 1-2 days. The repairs started in October and took about a week. They left the yard and garden littered with trash and nails. The first inspection was in December, but it failed due to the work done on the flashing. I contacted their employee multiple times to ask about the repair and they never provided me with the date and time, even after completed work. same problem occurred with the second inspection after the flashing was repaired. I contacted their employee multiple times about an estimated date for the inspection, but I ended up contacting the employee on January 31, 2017 to tell him that the inspector had been by. The company left ladders attached to our house from early December to after the second inspection. This was an eyesore and our HOA complained about the ladders being up for so long. I had to contact the employee again about this problem, too. He got the ladders quickly like he said. There were problems with the checks multiple times during this process. Due to these delays, we made arrangements to have the checks picked up by the employee. This wasn't a problem except the employee cancelled, an hour after he was supposed to have arrived and said he had a date and couldn't make it. He was aware of our work schedules restricting us from making arrangements easily. He asked us if we could drive the check to the office, 60 miles away, since we weren't able to schedule easily and also due to his laziness to drive to us, in his company car. It was difficult to get a hold of or a call back from the employee. His manager had no idea about this and called us liars. The employee called us liars, the exact phrasing was "it's obvious that you have lied to us," for not having the last check ready on demand. He had been contacted prior to this and told that we had to wait 90 days to cancel and have the check re-issued. The employee and manager both said it was "hard to believe" that the company wouldn't re-issue the check immediately, because it has never been an issue before. We called the insurance company multiple times and talked to multiple employees to verify this 90-day restriction. Every time we called, we were told we had to wait 90 days for the check to be cancelled and re-issued. The employee also decided to come out to our home, the day after being called by us to give an update on the check, to intimidate us, call us liars, and try and get into a verbal argument. I had to raise my voice and tell him to stop talking and to let me finish what I was trying to say to him. He became very timid when I would not let him push me around or allow him to interrupt and talk over me. I was able to finally tell him what had been told before: the insurance company wouldn't issue the check until 90-days passed and it could be cancelled and re-issued. We were getting the money to them, and he didn't need to keep telling me about it, and he didn't need to be confrontational over the matter. The owner, Rick Duggan, was contacted about his employee's actions. He tried to defend the employee's actions and never once offered an apology. He did try to provide excuses. We told them they could call the insurance company if they wanted proof of what the insurance company was telling us. Their motto: "You are going to love the way we do business!" is on their website and I can tell you right now their way of doing business is a joke and a nightmare. I don't expect to have everything done quickly, but 8 months is absolutely ridiculous. I would never ever recommend this company to my friends or my family. The owner, Rick Duggan, and the employee, Daniel Wolff, will never be welcomed on our property. This was the most stressful experience I have ever dealt with as a homeowner. April 2016: storm and checked the damages. May 10, 2016: Signed contract July 6, 2016: Building permit given to us August 31, 2016: Tentative completion date October 2016: Roof repairs begin and took a week of off and on work December 2016: First inspection, failed January 2017: Repairs to the flashing that failed inspection January 31, 2017: Second inspection, passed read more

I had a great experience with America's Best Restoration. I was referred by a friend who had used them for work on his house due to a hail storm. I needed a new roof and gutters on my house and shed due to hail damage. I called Daniel and he was very helpful throughout the whole process. He was thorough in explaining the process, communicated well throughout, and was able to meet me in evenings and on weekends due to my work schedule. The work was completed on time and everything was done that was agreed upon. I would use them again, and would refer Daniel to anyone who needs work done on their property. read more