I live in a subdivision where a lot of homes had skylights. Therefore having one was on my bucket…read morelist. St Louis Skylights came out and installed one... and shortly after that the problems began. No rain came in; but every time I went upstairs I was killing MOTHS. At first I just thought it was a fluke. Then I began to kill as many as 5-10 per day. I made numerous purchases in an attempt to eradicate the problem. Finally one exterminator on inspection said look into the skylight - you have numerous bugs in there as well as a lot of dead ones. So I called the company. Oh more problems. "We will have Brian call you back". Well Brain did not give a rat's ass about me or my problem and never called back. So I called again. Well then I finally spoke with him and they were BUSY....(really getting somebody else's money instead of fixing what he had already been paid for). Then they were coming Wednesday between 2-3 p.m. and if they didn't come he would call me by noon. Well that didn't happen because once again he was BUSY .....tooooo busy to call me and tell me they weren't coming. So today they came.. As the exterminator said. The skylight allowed bugs of all sorts access to my home, because at one point I thought it was a Moth House despite all the money that I was spending to eradicate the problem rather than my family dwelling. So you must hear what St Louis Skylight said "A PIECE CAME A LOOSE"... I want to know what kinda craft manshift would allow that to happen. But more importantly would it have taken you a week to come if it were rain coming in my home or just if it was insect infestation - was I suppose to share my bed with these rodents because St Louis Skylights said it would be OK and that they would be there when it was convenient for them. RUN don't walk away from these shenanigans.

Had skylights redone 3x last year and this is how the project was left. On the solar shade, the…read morerubber strip was left hanging and on the other skylight, flashing wasn't properly done, resulting in leaks to the ceiling. This company never returns calls, ignores you, tells you that you're on "the list", but never follows up. They leave you high and dry to fix problems that they create. DO NOT RECOMMEND. Would give zero stars if possible.