This company was fairly easy to work with. After our prior fire safety company was a no-show, I was…read moretrying to find an alternate. Some digging led to this organization. I liked them. Easy to reserve and confirm what was needed (updated tags). The tech was a little more than 30 minutes later than the window of time, but that's not the end of the world. The only complaints I could think of was the address on the Service Agreement paperwork was correct in some spots and incorrect in other spots, so the tech ended up at the wrong address and had to call me to clarify. The tech was transparent about the final cost of billing, which rivaled other companies. He was a bit confused about how to put the extinguisher back on the hook, and I had to show him what to do. (Apparently our extinguishers look different than whatever is popular these days.) He also thought ours expired until I showed him the sticker that the prior company confirmed meant we had several years before we needed to replace them. In an odd sorta way, I'm glad we had the no-show company last year so I was better prepared for how to answer questions during the inspection this year. I'm not sure I would've known about the second sticker if not for that. Friendly tech and easy to talk to. I'd be happy to re-hire them next year if I'm still on the board. Customer service via phone and email was attentive, too. I'm still waiting on an updated email bill, but other than that, all good.

Our condo association realized we were not up to code so I contacted Connected Fire. They came out…read morein less than a week to install extinguishers and check our emergency lighting. Very easy to schedule, up front about pricing and on time. My technician Paul was extremely friendly and easy to work with. He even gave me advice on what the city requires vs what our insurance company said we needed. Will definitely use them again for any other fire safety needs.

I recently moved and Carolyn at Forest seamlessly guided me through the process of getting…read moreeverything squared away in my new home. She attentively listened to my wants and needs and made it happen and she even showed up on the installation days to make sure everything was correct which was a plus. The techs, Brent, Giovanni and Anthony worked hard to get the job done in a timely manner, as I was on a time crunch to get everything up and running. They were clean and precise. Thank you, Forest!

We have a Forest Security System in our new house purchase. We didn't get or lost codes for the…read moresystem and it beeps all the time. I called Forest and it seems if I'm not renewing service they can not help me. They transferred my call to Sales but I was kept waiting so I finally hung up. Forest is just another company trying to screw people it can't reel in as a customer. Hate to be a real customer. How would they treat me then, once I had given them money?

Highly recommend Atlas Fire & Safety - I have used them for more than two years and their work and…read morecustomer service is great. Kyle and another service tech came out yesterday to perform my business 6 month service. They were detail and friendly.

I called Atlas Fire & Safety to have the fire extinguishers in my condo building serviced. They…read morewere able to send someone the same day as I called and offer reasonable prices. The person who came was polite, friendly, and knowledgeable.

Not enough stars to do justice for this company I had a very…read moredifficult project and was told that there was -0- chance of it being accomplished the way I needed it to be done..WRONG These guys knocked it out in 1.5 hours and did an amazing job. Not a chance in the world I would ever consider another company for an electrical project in the future

Hi--I scheduled an appointment a week beforehand as my family is selling my parents' condo in…read moreWarrenville. Aardvark was initially professional and confirmed. I called them the day of the appointment as I drove out from the city to work on maintenance issues. They confirmed time then called me back and cancelled saying their workers had another appointment with a commercial property. It was very disappointing and I see a few other reviewers saying the same. Please don't cancel last minute on people who need repairs. To be fair, they called back to reschedule but the damage was already done. I booked another company in Batavia who was so professional and showed up on time today. Choose someone else in the area!

Had a great experience. Mary really took care of me and even let me fire extinguisher! I mentioned…read more$25 off my first order so don't forget to do that.

Due to the quick response I received, and the excellent service they provided, I recommend…read moreutilizing their services. The technician I dealt with was very kind, professional, and quick to help with my concerns. I will be utilizing this company in the future, so long as they have staff members like him.

I just wanted to take a few minutes to compliment Fire Safety Consultant Bill Persig. Bill has been…read moreservicing our Lincoln Park building for many years and he is so friendly and knowledgeable, remembering our names and where we keep our fire extinguishers (even when we do not!) This historic building is in good hands with Fredriksen & Sons. Thanks for providing such great customer service!

I wanted to recognize Fire Safety Consultant Bill Compton for his outstanding service. I had the…read morepleasure of meeting him on Wednesday when he came out for a service call at our Lincoln Park office. He was nothing but professional, thanked me for allowing him to serve us, showed me when he was doing the battery tests and walked me through everything step by step. He was the definition of professionalism and deserves to be recognized. Everyone needs to take a lesson from Bill! Will continue to utilize their services. Highly recommend!!

Quick and great service here at Dependable Fire Equipment…read more Job was done super quick and friendly staff!

Customer service was top notch. No waiting time on the day of my visit. Went in for service on my…read morefire extinguisher and was helped with a new updated models. The amount I paid was within budget. The office space was a bit small but the service was superb. I walked out feeling very satisfied.

Used the company for over 10 years servicing fire extinquishers in my office building. They…read moreinspect and maintain my fire extinguishers annually. Staff is knowledgable, friendly, and professional. Highly recommend their service.

I just had an interesting conversation with the rep. I called to ask for a price on yearly…read moreinspection, 6 year service, 12 year service, etc. Many companies have a price sheet and just send to you. She asked who we used before and I told her. She then tells me that there is no way she can give me a quote unless they come out to see the "condition" of our extinguishers. I honestly don't understand what needs to be seen and I was a bit dumbfounded and asked her what she needs to see to which she replied with "Are you a fire extinguisher inspector?" And I told her then ok you are welcome to come see them. And she said: "You think we are going to do this for free?" I said: "Oh, ok. Thank you then!"

Be careful when you try to hire this guys. They will go behind your back and talk to fire guys to…read moremake the work order bigger and steal money by putting change orders. They will make your project suffer so don't have them part of your project team if you want smooth openings.

Jason,Paul and Steve replaced the fire sprinklers in the building that I live in and they were so…read moreneat, and they worked hard and fast and they were so nice and respectful. I would recommend this company for a job well done.