I really appreciate finding a good plumber, one who I will gladly recommend. Seth came out to my home this afternoon for a hot water valve that would not turn off, he walked me through the process and pricing for installing a new shut off valve. He was professional and respectful of my home, and understood the worry that goes along with plumbing issues, I really appreciate Seth's approach and will definitely be calling him for all my plumbing needs. read more

Chicagoland/King Heating, Cooling and Plumbing is in a class by itself. I had my furnace, air condition unit and a hot water heater installed by Chicagoland/King Heating, Cooling and Plumbing. The crews are professionals and well trained in all areas of heating and cooling. They will leave no stones unturned to give you the best service needed and make sure your system is up and running well before they leave. I had an appointment for a yearly AC service and checkup on June 6th and my technician goes by the name John. John was highly professional and well skilled while working on my AC unit. He was very informative and knowledgeable when I had questions to ask him. Chicagoland/King Heating,Cooling and Plumbing is a professional and 5 star company for your heating and cooling as well as plumbing needs. I will recommend them to all my neighbors. read more

I had an appointment to have my Air conditioner check and analyze for any future issues by King Heating, Cooling & Plumbing on May 2nd. The technician Jesse came out to do the work. I have been using King Heating, Cooling & Plumbing for over 10 years now since they installed my Furnace and Air Conditioner in 2015. King Heating, Cooling & Plumbing is in a class by itself. They are truly a 5 star establishment and only hire the best skilled well trained technicians. Every technician I encounter has always been courageous and knowledgeable when I need all my questions answered. They cleanup after themselves very good when the work is finished. I will continue to business with this company because of the highly skilled technicians as well as the professionals customer service I get when calling their call center. The call center operators are kind, courteous and also well trained to answer your calls to set an appointment or an emergency. Thank you King Heating, Cooling & Plumbing for being an outstanding company and hiring well trained and skilled technicians. Oh! Thank you Technician Jesse for a job well done at my home. read more

Very pleased with the installation of our new Lenox furnace and a/c. Work was done in one day. Joe P and Jesus were very mindful of covid protocol. They protected our flooring and cleaned up wonderfully once the job was complete. Very happy with Chicagoland/King Heating & Air Conditioning. Bill M read more

I've used this company for years- not anymore. They have replaced my boiler, a few pumps, and fixed my system when it got vapor locked. I had them out to replace a leaking pump and asked for an estimate on some leaking valves. The valves were supposed to get fixed when I replaced my boiler a few years ago but they didn't have enough parts at the time and I finally got around to having it scheduled. Here's where the problem comes in. Service guy submits the estimate and says they will call me in a day or two. Several go by... no call. I call up and the office has to find my file. Whoops.. they missed the next service call. Plumber will be out Monday! Accidents happen, it's fine. I have a relative take a day off and stay at my house on Monday... nobody shows up... I call... whoops! We don't have the valves in. Someone was supposed to call. We'll call when the parts come in... ok. I wait two weeks, no call. I call up and they pull my file again. Front office says they need to talk to a manager to figure out what's going on. They will call me back... Surprise!! They haven't called me back. Five stars for the service guys- they rock. Zero stars for your office staff. Things really went down when you merged with King Heating and Cooling. read more

I called Chicagoland for issues I was having with my water heater, how refreshing it is to do business with a company that has an emphasis on customer service and quality work. The plumber Abel was courteous, prompt, professional, and very skilled in his trade. The office staff was courteous, and professional. The price I paid was exactly as quoted, there were no attempts to upsell or pad the bill. I will definitely be using Chicagoland again. Thank you for the quality work. read more

We researched over 6 companies and they were not the lowest or highest cost. They were fair and had the best brand. Jay was not pushy, very personable, and followed up. read more

A bit of a mixed bag. Amazing communication and customer service skills upfront and a super quick fix on a high efficiency furnace mishap during a crazy weekend. The internal carbon monoxide sensor got tripped and shut off the burners, so the heat wouldn't turn on (only the blower would come on without any warm air). This was fixed by simply pushing a button on a sensor and replacing a new air filter on the spot with a 100% markup comparing to the price on Amazon. Sheesh. However, we were also advised that our heat exchanger needed to be replaced (a very costly service) but wouldn't save the media file and/or give us a diagnostic video for a second opinion which seems a bit shady given a very expensive cost of the service call. Additionally, we were told that the furnace was about 8 years old with a typical warranty on manufacturer parts at about 10 years, implying that our choices are limited between either replacing the whole furnace or the part. After a quick Google search, it turns out that the furnace is not even 5 years old with a warranty of 20 years from the manufacturer on parts. The furnace has been running great and the sensor hasn't been tripped again, so we're kind of skeptical on whether we were given the correct diagnosis to begin with. read more

1st time clients. Found you on the internet. Jerry was the tech. Called us and told us he was on the way. Explained what he was there to do. Asked important questions. We were able to tell he really cares about what he does for a living. Did a great job doing what was needed and thoroughly explained what we needed to do with our heater. I highly recommend Chicagoland Heating & Airconditioning. Very kind and very informative. Great service. We will continue to use them moving forward. Ask for Jerry!!!!! read more

Reputable and installed my new furnace and chimney liner. Have used them for 10 years. The techs and office staff very good. Low cost for annual furnace check up. Techs will explain what they are doing at fall check up time and make recommendations. My techs for chimney liner did a pristine job and showed me where chimney had an opening that could have let carbon monoxide in my home. The flu work was pristine and they did all my venting pipe connects to my hot water heater ventilation up my chimney. They are always in time. They walked me through operation of my furnace, thermostat which is programmable and other tips. I love them and feel safe about my furnace operation after they leave. read more

As always, Gerry was thorough, professional, and friendly. He always does a great job on our annual a/c maintenance visit. I would highly recommend Chicagoland (and Gerry) for all of your HVAC needs. read more

Frank was the service technician that did annual sevice on our furnace today. Found him to be very professional, courteous and conscientous. Took a great deal of time with alot of attention to detail. Very satisfied with service provided. read more

There was an annoying squeak coming from our vents every time the heat came on. I wasn't sure if the problem was with the furnace, the blower motor or the vents but, Chicagoland was so thorough when they cleaned and checked the furnace a couple of months ago, I figured they were a good choice to help fix this problem. Alex was the tech that came out. He quickly understood the problem and started to work checking the furnace. The furnace checked out ok and Alex then checked the blower motor. All was good there as well. He checked all the vents in the house to make sure they were open and not causing the noise. All ok. The problem seemed to be in the ducts. At that point, after checking the furnace and ruling it out Alex could have been done, simply recommend I get the ducts cleaned, and call it a day. However, Alex was determined to find the cause of the squeak. He took a couple of vent covers off and checked the vents out. He squeezed behind and beside the furnace to check the vents. He found a vent damper control way in the back on one of the ducts. When he opened it all the way... the squeak went away! His persistence paid off and, I very much appreciate it. Thanks Alex from a very happy customer in Orland Park! read more

I was recommended to them by my sister in law who just used them to install a new furnace and a/c unit and they were over the moon happy with them. Like 5 stars happy, the duct work was great and they cleaned up the area. They units look great plus Chicagoland heating and air conditioning printed and filled out all the rebates from comed and nicor so all they have to do is wait for a check. $$$ Now here's my review. As from above mentioned I was recommend to them. I called them on Monday and had someone giving me a price quote on Friday. I needed a humidifier installed to my furnace. I just recently purchased my home and I've realized the air was very dry. My appointment was at 10:30 but someone was here by 10. He gave me a reasonable price and said some one can be here in an hour to install it. Plus since it was in a crawl space they would send out two guys. Sure enough an hour later they were here. 3 hours later finished product. They were very professional, they did an awesome job plus they were able to answer all of my questions. I'm very happy with their work and will use them again. As happy of a customer I am I'm sad that see such poor and lack of reviews. read more

I used Chicagoland Heating & Air Conditioning for installation of a new HVAC system in November 2018. It was a top notch choice from beginning to end and with a competitive price. Skip, the owner, came out for the estimate. I was able to email him with questions and concerns about how the whole process would work and he responded quickly. The installation team was very professional and very knowledgeable. My furnace is in my crawlspace so it was probably not the easiest installation but they made it seem effortless and really did a great job. I would highly recommend this company. Thank you, Chicagoland! read more

BEWARE! I have been purchasing Furnace Air Filters from this dealer for over 20 years at a cost of $40.00. This time I was subjected to "Price Gouging" and had to pay $70.00 for one. I looked up the air filter on-line from the same manufacturer and it sells for $43.25. I couldn't return it at the time because I had already discarded the old one and inserted the new one. When I spoke with Maggie about the cost that Tina sold the product to me for, she continued to inform me that was the cost they now charge, even though I informed her of the on-line product cost from the same vendor. BEWARE! if they inflated this cost maybe they are inflating other cost as well. I use to enjoy coming in and sitting a bit with the owner, if he were there, but after this I must re-evaluate the pricing at this company. read more

I called them for an emergency call they came out quickly and fixed the problem at a reasonable cost. The technician was friendly and knowledgeable. I will definitely make Chicagoland heating & AC the 1st ones I call for all my HVAC needs. Thank you! read more

I called the number on the flyer I received in the mail. I called scheduled an appointment which was almost if not 3 weeks out. I rode to see the company location which isn't far from me so I'm thinking cool I should have a early or decent appointment time. Well Today June 20th is my appointment between 8-12pm. I look up it's 11:33am still no technician and no call from King. I had no idea Chicagoland and King is separate companies under the same umbrella! Anyway spoke with a lady at Chicagoland who stated that the technician coming out is from King; call them and get an eta. I called and get the answering service which further frustrated me! I called Chicagoland back to let them know Suite dates up have them call you and I'm thinking why didn't you just do that from the beginning! So 15 mins later someone from King calls and says the technician had to run out and get parts he'll be another hour and half or so is that fine??? What do you mean is that fine it absolutely is not because what happened to maybe giving me a courtesy call to say he's running behind schedule will I still be available! What happened to customer service and care with customers nowadays! I'm so frustrated and the nerve to ask if I wanted to reschedule and my answer was WITH ANOTHER COMPANY! I hung up because my time was definitely wasted for something that was scheduled for a reason and now back to square 1! read more

Set up an appointment last Thursday to have someone come out and replace our heating duct return joints, and the earliest they had available was Monday morning at 9am. A-OK, let's do this! Nobody shows up at 9am on Monday morning. No phone call, no email. I double-check with my husband on the appointment time and he verifies 9am. 9:15... 9:30... at 9:45, I finally call the company. The person I spoke with was polite when she took my call; it took her a few minutes to track the engineer down and tell me that he was running behind and would be at our house at 11. Two hours wasted. 11:05am, still no one. I call again, and I'm told that the dude is on his way. Five or ten minutes later, he shows up completely empty handed. I showed him the way to the attic crawlspace access (covered with a panel that screws into the wall), and he asks me how to get into it, then if I have a screwdriver. I get him a screwdriver, then he asks for a flashlight. I got fed up by that point and turned the job of answering questions and fetching things over to my husband. After the access panel has been removed, the person sent to replace the heating duct joints looks inside and says, "I'm not crawling around in there," and makes my husband look for where the joints are located. I pull up the home inspection report to help pinpoint the spots they'll need to get into, and he tells me he has to go get his glasses from the truck. After all of this (it's a little after noon at this point), he tells us it'll be $250 and the earliest it can be done is Thursday or Friday of this week. We tell him that we'll talk it over and call the office, and he goes on his way. Four hours of our time totally wasted. I did not offer him a glass of water before he left. read more

Wow great company came out and explained everything so we could understand, workers came out on time , very nice and friendly the new system works great highly recommend read more

Our AC completely went out during the hottest point of this summer and had to be replaced. We engaged multiple HVAC companies who ended up turning down our business (one company even returned our down payment deposit check after making us wait for a month to start the job) because the job was "too tough." After contacting Chicagoland, Skip, the company owner, was at our house the very next day and gladly accepted the job. Skip understood that the oppressive heat was unbearable for our six month old daughter. Chicagoland was able to start within days and successfully completed the job that was deemed to be "too tough." Skip's crew, lead by Joe, was extremely respectful of our home and even our baby's napping schedule. I will only be using Chicagoland for our HVAC needs going forward. No job is too tough for this shop! read more

Our furnace went out and we had no heat - of course, it's mid-December in Chicago with single digit weather (3-5 degrees). I called Chicagoland Heating & Air Conditioning and was greeted by Toni (very nice woman) who helped get me an appointment the same day. The technician (Rob) came out and he called when he was on his way. Awesome! Upon his arrival, the technician did his diagnosis, identified the problem....and did the repair. Finally, found a local company who provided great customer service and have technicians who was knowledgable and friendly. (Awesome job, Rob!). Most importantly, the price was fair! These guys earned my business..... already referring friends, family and neighbors. Thank you, Chicagoland Heating and Air Conditioning! Highly recommended! read more

I've had this company for a number of years who always have done a good job cleaning & adjusting my heating/cooling system but I had another company install a new system earlier but called my old co. because my a/c pvc condensation line looked like it was backing up. The technician saw their error, rerouted the pvc and went about an air conditioner tune up he was called for but his action saved me a bigger bill down the road. Now they'll be back on a regular schedule of maintenance and trustworthiness as they've demonstrated good honest work now and in the past. read more

Worst Company Ever. Takes your money but doesn't honor warranty. These people flat out refused to even come out to check the furnace that I paid them $7000 dollars for, and kept hanging up the phone. If you WANT to get ROBBED, call Chicagoland heating & Air Conditioning in Oak Lawn, IL. Speak to Jay or Toni, they are the most rudest people on the face of the earth. They talk very nice, until they get your money....after the money exchange hands, you're irrelevant. read more

Very Poor service. We have an AC unit for each floor of our 2 level home. The upstairs unit was icing and would have overflowed & soaked through to our bedroom if we did not go to the attic & manually remove the water with a turkey baster every 3-4 hours. However the ac was still working. Skip the owner came out, gave an estimate which was the lowest of the two we were able to get on short notice. That was mistake #1. It was the hottest days of summer, mid to upper 90's every day. The project would take 2 days, he said. Ok. We're prepared for 1 uncomfortable night. Joe & the guys came out on a Tuesday, removed the old unit & said they would return the next am. Mistake #2. Skip called in am on day 2, Wednesday. He said they were too busy to come that day & wouldn't be out until Friday! At that point I berated him with the fact that the ac was working before it was removed and now we would be another 2 days without ac. He was baffled & said he didn't know the ac had been working before they removed it but they couldn't come on Wednesday. He would send them out on Thursday. Joe & guys came on Thursday. Worked all day. Left around 3:00. Job was done. My husband made a point of going to the Chicagoland office that afternoon to pay. Mistake #3. Thursday night, going to bed around 10:00. Mistake #4. There is water coming through the ceiling onto the bed. My husband called the 24 hr. emergency service twice. Finally got a call back from the tech on duty who said he would be here around midnight. Now I'm sleeping on the couch in the cooled living room, husband is sitting in a chair by the window waiting all night. Do I need to tell you the tech never showed up & didn't call? I called the office at 6:30 am & demanded to talk to Skip. The girl said "He'll chew me out if I call him before 7:00 am" I demanded that she call him NOW!! Skip called.I don't remember if he apologized or not. I was very sleep deprived!! I asked him what he was going to do about the ceiling repair. He said he would send someone out .Joe came out by 8:30,went to the attic & said the new guy connected something wrong.(?) Really!!! He fixed the connection & took a picture of the ceiling damage. I waited a week since it was 4th of July week, giving Skip the benefit of the doubt on getting a contractor out to fix the ceiling. Mistake #5. When I called Skip a week later, he hesitated, then acted surprised. He obviously forgot about the problem. The next day a very nice man(I forgot his name) came out to fix the ceiling. He was surprised to see the damage that needed to be repaired. Mistake #6. He was told it would be a quick spackle repair. He had to remove a section of the ceiling wall board & buy a new piece. While removing the damaged section, both he & my husband saw that the pump that was placed in the attic was resting on a section of wall board in the ceiling with no other support. The pump could have broken through the ceiling & fallen on us in bed! My husband & the plasterer put a board under the pump to support it. He had to come back a 2nd day to finish the plaster job. I told him to tell Skip how much work he had to do & get paid accordingly. He said he doesn't do it for money, it was a favor for his friend. UGGH!!! My husband had to paint the entire ceiling. Skip should have taken care of that too but we were through dealing with him. But there's more. The pump they installed directly over the bed now sounds like a toilet flushing over our heads whenever it goes on during the hot days & nights. We will be calling another service in the Spring to move the pump. We have never had such terrible service on anything in our 52 years of life together. Absolutely deplorable service. I wouldn't even give them one star rating if I didn't have to. read more

Recently had central air installed. The installers were good, nice guys. It was pricey and the salesman (Dave)will barely negotiate pricing. Also, not all things in the contract were performed because installers stated it wasn't needed. Contacted salesman regarding this and he would not help to have any money returned/deducted from payment. I would have only given 2 stars, but gave it 3 because of the installers; Steve & Eddie read more

Their ad says that they have over 500,000 satisfied customers, so I gave them a try. Also their hourly service charge was low. However, they were going to charge about 5~6 times more what the part actually cost!! (I searched the internet and found out the part's cost.) They have a HUGE markup to rip you off. read more

I wish yelp had a zero star option. I had Chicagoland heating install a new water heater. That encounter had no issues. The young man was pleasant, fast and provided me quality service. Repair technicians on the other had is a different story. I had this same water heater go out twice in 18 months for the same issue. This last time I told my tenant to call me when the technician arrived. Once "Eddie" the technician arrived she was told by him that he would call me once he left to explain the issue and that the part would be overnight delivery and she would have hot water by Tuesday (the service call was a Saturday). Of course, Eddie never called. I gave him the benefit of the doubt that people get busy and I waited a couple days before calling. I called Chicagoland on Monday to try to get info on why this water heater was having issues. once again, Eddie would not talk to me. I was told by the receptionist that she would talk to Eddie and tell him to give me a call back. About 5 hours past and no phone call. I decided to call back. I was told by the receptionist that the part was ordered and would take 4 days. I told her that Eddie said it would be overnight delivery. She provided no explanation for the change. I also said i wanted to discuss with Eddie why this unit keeps having issues. Once again I was rebuffed. I called the manufacturer to see how long parts take and they said they overnight parts but needed to know what parts were needed. I called Chicagoland once again to see if i could get the parts info (since Eddie took the broken unit with him) and i was told by the receptionist that she would talk to Eddie and see what he ordered (that was 7 days ago). I have yet to receive a call from Eddie or the receptionist. This is an absurd way to do business. DO NOT USE THESE PEOPLE AS IT IS OBVIOUS THEY HIRE IGNORANT UNPROFESSIONAL PEOPLE WHO DON'T HAVE THE DECENCY TO FOLLOW THROUGH ON PROMISES. All I wanted was to discuss what steps I needed to take to prevent issues with my water heater. This is basic info that I would think any competent technician would provide. The have zero regard or respect for the customer. Everytime i was promised a call back I never got one. Oh and the best part is no one has called regarding the part or coming back out to fix the water heater (its been 10 day). I ended up just replacing the piece of junk they sold me. read more

I had Chicagoland Heating install a furnance and AC unit in my house in May. They are a very good company to work with. They gave me a great price and did what they said they were going to do when they said they were going to do it. Which in this day and age is rare for contractors. Problem free install and they cleaned up after themselves. Would highly recommend them. read more

M 86yr old mother who is suffering from the beginning of dementia called their company wanting a air & heating unit, of course the saleaman came out a found an elderly women with good credit who and a check book who had no clue as to what see was buying and kindly sold her the top of the line units for $8000.00 and took a check for $4,200.00 without question. Once i ound out what she had did and how much she paid i contacted the salesman who sold her the unit and asked why he would take advantage of an elderly women on a fixed income and sell her something that she did not need. His response was that she was given the option of three units and she choose that one. I asked do you really think that she understood what you were telling her? His response was that she seemed to understand and that it is not his job to check on a persons income and what she could or could not afford. Aked if he would allow someone to take advantage of his mother like that and he stated that if she needed a unit i would allow her to purchase it. We continued the talk and he stated that at the time i sold her the unit she seemed fine but we have had several calls for service i can see where she might be having a problem. Really, Really but you still have your money. I contacted Skip the owner of the businness and relayed my concerns and he stated that his sales people would never do that and good luck with filing a complaint. WARNING ALL BUYERS OF THIS COMPANY TO STAY AWAY, THEY PREY ON THE ELDERLY.. AND I SWEAR BY THIS STATEMENT!! read more