[[HIGHLIGHT]]This is a consistently superior customer experience[[ENDHIGHLIGHT]]: On-time appointment, courteous personnel , really professional approach to solving tire and wheel problems. I wouldn't think about taking my business anywhere else. Thank you Lake Forest Team ! You guys are the best !! read more

The service here was outstanding. I had an 8:00 AM appointment on Monday, and they literally came out to my car and had it on the lift within one minute of my arrival. [[HIGHLIGHT]]They immediately assigned a team of 3 to 4 people to work on it simultaneously, while another staff member kept me fully updated on their progress.[[ENDHIGHLIGHT]] I was in, out, and on my way with four brand-new tires in just 30 minutes. The contrast between this place and big-box clubs like Costco is night and day. At Costco, even with an appointment, I've spent forever waiting in lines just to have my car sit untouched on the rack for two hours. If you value your time and want the job done right, this is the place to go. I couldn't be more impressed! read more

Bought new tires for some new wheels for my car. Asked if they could transfer my TPMS from old wheels to the new ones. [[HIGHLIGHT]]Luis and his team assisted me and made the experience great.[[ENDHIGHLIGHT]] They were really careful with my new wheels - not a scratch on them - and gave me updates along the way, which I really appreciated. Luis also helped me get the best price on the tire protection for some peace of mind. In short, the service here is excellent, and I wouldn't go to another tire place so long as this location exists. read more

America's Tire - Tires Near Me - Lake Forest, California

I was in the area running an errand when my tire pressure monitoring system alerted me that my right rear tire was low. I pulled over, got out, and could literally hear air leaking from it. As luck would have it, I was directly across the street from America's Tire. I pulled into their parking lot about 20 minutes before they opened. One of the employees arriving for work saw me and said they would take care of me as soon as the store opened. By 8:00, there were roughly 15 customers and vehicles waiting outside for service. What impressed me was how organized the staff was. At exactly 8:00, about 10 employees in red shirts walked out together and told everyone they would help customers in the order they had arrived. They had clearly been watching the parking lot and tracking who arrived when, because they immediately approached people in that exact order. I was the sixth customer to arrive, and the sixth employee came directly to me. There was no confusion, no crowding, and no jockeying for position. It was extremely efficient and professional. By then, the tire was nearly flat, but the employee could still hear the leak. He used a handheld device to photograph each tire and electronically measure the tread depth, which I had never seen done before. He found a puncture on the outside edge of the tire, showed me the damage, and explained why it could not be repaired. He gave me two straightforward options: replace the damaged tire or replace all four, since the remaining tread was low enough that they would need replacement soon. I already knew I was approaching that point and had planned to buy new tires within the next month or two, so the timing made sense (to replace all four). They showed me about 10 tire options for my car across a range of prices and quality levels. There was no pressure, and I chose the option that seemed like the best balance of performance and value. I was helped by Dylan and his manager, Derek. Both were kind, polite, knowledgeable, and professional. For comparison, I had previously used a nearby Firestone location. The staff there were polite, but the location was usually understaffed, the waits were long, and the customer area felt worn down, with broken chairs and a television playing at FULL VOLUME. America's Tire was the exact opposite. It was clean, quiet, organized, well staffed, and professionally managed. With all due respect to other tire stores, this location is run more like an Apple Store than a tire shop. They kept me informed throughout the process, and there appeared to be at least 10 employees working in the front and another 10 in the garage. I cannot remember ever being genuinely impressed by a tire shop before, but this experience changed that. Excellent service from start to finish. read more

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Great customer service. I made an appointment and they installed my 4 tires with 10 minutes of arrival. They gave me several updates during the installation and their communication was excellent. read more

Air Check area. It's a great idea but waiting more than 5 minutes isn't ideal. I find the only care after at least 3 cars are waiting. If you are alone expect a 15 minute wait. As much as I used to like this place, might be better spending my time and money elsewhere. read more

America's Tire - Air Check area - Tires Near Me - Lake Forest, California

Wait times are ridiculous even when you make an appointment. It's usually double the time it's stated. Wish they were more straightforward. My appt was at 11am for a flat repair checked in 15 mins early and when I check at 11:45am he said I was only checked in 35 mins. I had the certificate that covered it but told me I needed to buy a certificate and it restarted my wait time. Make it make sense. read more

Needing to replace 4 tires, I got quotes from Tire Rack and Costco, then called America's Tire, as this place has provided the best service in the past. Their quote was great, but I was asked if I had any other quotes. When I mentioned that I had a Costco quote, they adjusted their price to beat it. I purchased the tires and set an appointment for Halloween. While driving on the freeway to work today, the warning light came on indicating 0 PSI for one tire. I immediately headed to this store, as I knew the tires were in stock and paid for. When they checked out my current tires, they determined that the sensor had gone bad. I decided to get all the sensors replaced, as they wouldn't charge labor since all tires were being replaced as well. So even without a scheduled appointment due to the issue, they were able to get me on the road with 4 new tires and 4 working sensors in less than 20 minutes. When leaving, they reminded me to come back between 5k to 10k miles for my free rotation and balancing. Thanks to the entire crew...especially Dylan. THIS IS THE PLACE TO COME FOR TIRES AND GREAT SERVICE. read more

I came here after leaving the Discount Tire nearby, where they tried to sell me a whole new tire for a simple nail that was clearly repairable. America's Tire is only about 8 minutes away, and I'm glad I made the drive. First, the one thing they could improve: When I walked in, it took about 12 minutes before anyone acknowledged me. A couple employees saw me standing there and I was the only person in line, but no "hey, we'll be right with you" or anything. A simple greeting within a couple minutes would make the experience way smoother. Now, everything else was great -- especially Hugo. I had called ahead and talked to Hugo, and he was super helpful over the phone. When I arrived, I asked to work with him directly after the rest of the staff kind of ignored me. He was juggling multiple customers, greeting people as they walked in, directing other employees, and still managed to help me personally. The guy was everywhere at once and kept everything moving. He got me checked in fast, found the nail in my tire, patched it, found another nail in a different tire, patched that too, and rotated all four -- for free (since I bought my tires from their San Diego location). Hugo is seriously clutch. Professional, efficient, and actually cares about helping people instead of upselling them. Give this man a raise. Besides the greeting issue, the service here is miles better than the Discount Tire down the street. I'll be coming back to this location from now on and hopefully they got Hugo a new coat with a goat patch or something. read more

[[HIGHLIGHT]]Great customer service.[[ENDHIGHLIGHT]] Got all 4 tires here and sensors. I'm going back to buy a spare tire No Highly recommend. read more

This is an updated review for America's Tire. I came in to replace all four tires on two of our cars. This was a hefty bill, but I believe that no one could have beat the price I got here at America's Tire. I was going to Costco Tires since they usually have a promo for Michelin tires. However, I didn't realize that the same promo is also offered at America's Tire. While Costco Tires does a good job with my tire installation, they cannot seem to schedule me until a week or two out because they do not have enough workers to service the demands. While Costco offers tire rotation and free flat fixes, so does America's Tire. This Lake Forest America's Tire is always busy from what I can see (I drive by here and there). Despite that, they can get me an appointment within a day or two. They are also so friendly and accommodating (letting me sit in my car while they do the tire change). I like that America's Tire offers a wide range of tires. While I got the Michelins on one car, I ordered Yokohama's for another. Dylan spent over half an hour on the phone with me just to run prices for me on a variety of different tire specs. He was patient and never pushy on anything. They offer certificates for your tires. This will replace your tire when it is beyond repair. Namely, if you have a leak in a spot that cannot be plugged, they will replace it. I think it's worth getting the certificate if you are spending over $200/tire and especially for those low profile ones. read more

[[HIGHLIGHT]]Great Manager Derek.[[ENDHIGHLIGHT]] Employees Juan (last name?) Advisor and also Luis Serrano were absolutely knowledgeable and professional. I was here last week for new tires on my Audi S5 and today for new tires for Honda Civic. Will absolutely recommend this place. I have been customer since 1995 read more

Very direct and consistent pricing and service. Both my back tires had nails in them, once needed to be replaced the other one they can patch for free. Tire prices are very good too with a wide variety. Staff is efficient and quick and keeps their word Will come back read more

I have been bringing all my vehicles to America's Tire in Lake Forest for many years now, and I have always been happy with the services they provide. But I believe the real test of a business is how they handle a problem when something goes wrong. Recently, I brought my Toyota Sequoia there for new tires. A couple of days later, I noticed one of the hubcaps was missing. I'm not sure if it was not installed when I left, or if it was installed, but possibly not tightly enough, and subsequently fell off. I went back to store to see if they had found it. [[HIGHLIGHT]]I spoke with Shane and he could not have been more helpful.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He was not able to locate the missing hubcap, so we concluded it probably fell off. The main thing is he did not hesitate to make things right. He immediately ordered a new one, and a few days later he contacted me and told me the new hub cap arrived. I returned and he installed it, and I was on my way[[ENDHIGHLIGHT]]. There are a lot of places where I can purchase tires, but I will be returning here when that time arrives again. read more

[[HIGHLIGHT]]Initially I called to order two rear tires. I knew that for my Lexus IS 350, the rear and front tires are different sizes. I arrive and the ones that came in were for the front even though I had specified on the phone they were for the back and they confirmed on the phone. So that limited my options.[[ENDHIGHLIGHT]] Had two new tires put on rear. One had a flat pretty quickly. [[HIGHLIGHT]]I was missing the pressure sensors on all 4 tires; they said they only had 2 in. Then later they said they had none in but would call when they had them in and would honor the discounted labor quote but they never called.[[ENDHIGHLIGHT]] Now I have another flat. Two flats with their tires after not having an issue before. Firestone was close by so I took it into Firestone even though the back tires were under warranty with America's Tire. Firestone said the tires are not a good brand and will immediately go flat if there is a nail or puncture. I was not explained that by America's Tire. [[HIGHLIGHT]]Service guys were very nice.[[ENDHIGHLIGHT]] But I would recommend doing more research on the brands they recommend and going with the best brand rather than trying to save a little money. Their prices are good but I have now been inconvenienced on two separate days needing to take my car in immediately and had to be towed one of the times. read more

This place is super busy. They work on your car quickly to get you in and out. Great selection of tires and price points. They do offer a tire protection certificate at an additional cost that replaces your tire if it can't be repaired due to a nail, screws or other damage. You are not obligated to get the certificate, but offers additional piece of mind that some may want. read more

The store manager at this location went above and beyond to ensure my order and experience was white glove to the tee...[[HIGHLIGHT]]I was actually shocked how much he cared to ensure that I received the great service I was promised from the beginning.[[ENDHIGHLIGHT]] Definitely going here again. read more

[[HIGHLIGHT]]These guys/gals were super nice.[[ENDHIGHLIGHT]] I had some special requirements and they took excellent care of my wheels and my vintage car. [[HIGHLIGHT]]They really care which is rare these days.[[ENDHIGHLIGHT]] read more

I thought I reviewed this place years ago but apparently not. I've gotten tires here for almost 20 years and for many cars - Toyota Solara, Mini Cooper, Kia Soul, Tesla M3, and most recently for a Hyundai Venue for a repair. I was surprised when I got the bill and learned it was free, I've never had a screw in a tire before and needed a repair. I've been here many times to have the tire pressure and condition checked and the techs are always friendly and knowledgeable. Everytime I've gotten tires in the past, they always been friendly and knowledgeable and a few times were even able to price match based on a previous price I had. Its so easy to make an appointment online and to track the progress online. I cannot recommend this place enough. read more

The best tire store honest and helps you decide what tire is best for you and your budget. Always helpful no high pressure. Friendly Good prices read more

They are pretty knowledgeable and I've always gotten good service except one time. They offer warranty on your tires when you get them so you can get balance and rotation. read more

Fixed my flat for free. New to the area and they were recommended. I took my Porsche 911 to the dealer but they wanted to sell me a new tire when all I needed was a slight leak fixed so I took it to America's tire and they fixed it for free and did a nice job and we're very attentive to my car. [[HIGHLIGHT]]I left the man a tip. I didn't expect it to be free service. I was impressed.[[ENDHIGHLIGHT]] read more

I was way overdue for tires and I'm glad I stopped by! Service was easy and efficient, and Omar was super helpful. There's plenty of chairs to wait, but I ended up ended up going somewhere to eat nearby. Before I was done with my meal, my car was ready. My car feels great- it's been a month now and no problems so far. Highly recommend! read more

We go here to get our tires rotated. [[HIGHLIGHT]]They're friendly and very efficient.[[ENDHIGHLIGHT]] I've moved a few times to different cities and always look for America's Tire for rotations and replacements. read more

This is what you call five star full service. Drove right in after my tire blew out on the freeway. I considered going to Costco or driving to another location where they had my tire in stock but I was stressed out by driving slow enough on a run flat tire during rush hour traffic! They went to the other location to bring the tires back to get it replaced before the end of the night!! I don't have the words to say how grateful I am to Enrique and Derek. They said the only thing I need to do to show my appreciation is tell everyone to go there. So go there if you need tires!! read more

All 4 tires replaced and balanced within 1 hour of my checking in. [[HIGHLIGHT]]Dylan and his service partner were professional and polite.[[ENDHIGHLIGHT]] I received much more efficient and professional service than I did with the store in Mission Viejo near Saddleback College, where I waited over 2 hours, suffered a theft and several other problems at that location. I passed on the roadside coverage; in all my years of driving I've never experienced a blow out and doubtful I will with these new Michelin Defender 2's x 4. Besides I have AAA Roadside ...so I'm covered! Only thing is I would have liked information on how to apply for the rebate with Michelin. A printout on the warrantee and other details regarding the tires should have been provided as well. read more

Big mistake coming here Came in to install 2 new rear rims and install 4 new tires Came home and never touched the car until i realized the front 2 tires were losing air Brought the car back found out they cracked 1 or 2 of my front rims during the install. Had to buy 2 front rims after that. Ending up not trusting them and installing the front 2 rims elsewhere. They left the tire stickers on a few of my tires They installed the wheel weights all crooked and ugly and not in a line They left the wheel weight adhesive residue from the old wheel weights And to top of it off when I came to pick up my car someone stalled my $100,000 corvette as they were pulling it out. Overall it was bad quality sloppy and most likely rushed work that led to me having to lose more money buying new rims. This place is too busy for their own good I wouldn't come here if you expect quality read more

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America's Tire has been my go-to for all things tires for as long as I can remember. No matter which location you go to, you can always expect top-notch service and competitive pricing. It's no surprise there are always long queues and limited parking spaces in their lot, but they do also offer a fairly spacious and air-conditioned waiting area. I recommend America's Tire as your one-stop shop for tires, rotations and balancing, flat repairs, wheels and even windshield wipers. PRO TIP: Schedule an appointment ahead of time to reduce your wait time. I learned the hard way but they have a 10-minute grace period after which they cancel your appointment, so don't be late! read more

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Friendly, efficient, quality service. Noticed my wipers were wearing out, and after I declined to get them replaced, they went ahead and replaced them for free to"get me out as safely as they could. " much appreciated! read more

Generally have had amazing experience with other branches of America's tires, but will not be going back here. So bad service I decided to go somewhere else. read more

[[HIGHLIGHT]]Luis Serrano did amazing. Customer service is top notch.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Showed up for my appointment and was instantly greeted. Made my experience seamless and easy.[[ENDHIGHLIGHT]] Got 4 new tires for my wife's car, and they were finished in no time. This is by far the best tire shop out. Thank you Luis! read more

Excellent service today! went in for a tire rotation, and i got there at 8:25 and out at 8:45. Luis the floor service writer was so nice and explained everthing and did not try to up sale me. THey even check my spare tire to make sure it was in good shape. Thank you Luis and i will always go there for my tires when needed. read more

Great product selection, ease of placing orders and setting up appointments. They do price matching so you really get the BEST deal. [[HIGHLIGHT]]Most importantly, their staff is awesome in providing the best customer service.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They take the time to make sure orders are processed correctly and they LISTEN to your needs.[[ENDHIGHLIGHT]] Just went to get my tires replaced today and Hugo took care of everything I asked for. He was very professional, courteous, and patient. I can't think of any other tire place that can match this America's Tire location. read more

I went to the lake forest location because the day before I had gone to big 0 tire and they made my car worse. The employees at the rust location are very knowledgeable, friendly and fixed my car tires and didn't even charge me since the previous place I took my car to charged me and made my car worse. I highly recommend Americas tire! read more

Ive boughten 3 or 4 sets of tires from this company and always had good to great service but this time was different. I bought some rims for my in-laws and Tony went above and beyond any expectations. To say it was great service is actually an understatement. I won't go into detail, but Tony saved me a lot and fixed or handled a tire warranty that was actually from another competitor. Absolutely Amazing! Thank you Tony. read more

They get you to buy new tires every time you come in to repair a puncture for free as advertised . It's never in the reparable zone or your tire is too worn out to repair. But they do have the best prices and they'll match any competitor. The service is fast and reliable. The techs are very professional and pleasant to deal with Craig went above and beyond to give me the best prices possible. My tires were in the suggested replacement range well before the replacement mileage was reached so I got about 60% discount on a set of new ones according to tire company warranty program. This has been my go to spot for a few years now and I've never had any issues or complaints. read more

This store made my Christmas! Had a puncture on a fairly new tire, not one I bought from them. Couldnt get a same day appointment. No problem I was told. Bring it in. Had to be on the road prior to 8a.m. when they open. No problem I was told, bring it in early we will take the keys. Dylan took my keys as he was walking in the door, I bet he hadnt even logged in yet..... 1.5 hours later, it was ready to roll. Derek, Sergio, Hugo and Dylan made me day that much easier. Oh. the repair was free. Should have started with that. :) Highly recommend. read more

[[HIGHLIGHT]]Had a 12:15 appointment for a flat tire repair under warranty. They decided to take a few walk ins before taking care of my car.[[ENDHIGHLIGHT]] It took over an hour to get it finished. What a joke. Never going back here again. read more

If you need tire work it's the perfect place. And if they don't have the tires you're looking for, they can order it. Usually within a day. Always busy. That alone speaks volume. read more

Tire repair. [[HIGHLIGHT]]I have always found every American tire store to be friendly and fair service in a timely manner.[[ENDHIGHLIGHT]] They could have tried ti sell me a new tire, instead they repaired my existing new tire and charged me nothing for the repair. I highly recomend this company for the proffessional service and the peace of mind that my tires will keep me safe. Larry T Brody. read more

America's Tire - Tires Near Me - Lake Forest, California