My mom had a flat and they were very honest about pricing, asked me to check if the dealership had…read morewarranty and sold us a very reasonably priced tire and very reasonable service prices. Everyone is also very friendly and service was very fast. Just be patient in line if they are having a busy day.

I used to come to this tire repair shop many years ago, and back then I thought it was a very good…read moredeal. They could patch a tire for about $20 cash, and the service was quick and convenient. At that time, I felt it was a great option. This time, however, my experience was different. I am not sure whether it is because prices have gone up, but the tire looked repairable to me. Still, they told me it could not be patched and that I needed to buy a used tire instead. Since I was already there and the work needed to be done, I ended up paying $60 for a used tire. What disappointed me most was that I originally thought I would be able to keep my old tire and take it home, because I believed I could patch it myself and keep it as a spare. In the end, that was not how it worked. Their used tire replacement process meant they kept my original tire and gave me another used tire in exchange. So it did not really feel like I was simply buying a used tire for $60. It felt more like I was trading in my old tire, which did not even have a hole that obvious to me, and still paying $60 on top of that. The service was done quickly, but the overall experience left me feeling less satisfied than before. Next time, I would definitely compare prices and ask more questions at a few other shops before making a decision.on the car

I had a screw puncture in one of my tires and needed it fixed right away. I went to another place…read morefirst, and instead of just dealing with the tire that needed to be repaired, they tried to upsell me into changing all four tires. That felt unnecessary and pushy. Then I came here, and the experience was completely different. Larry was so kind and helpful--he attended to me immediately and got everything taken care of without any pressure. They fixed the punctured tire, and while I was there I also got a tire rotation and alignment done right away. Larry originally quoted $150 for the alignment, but after seeing that it didn't need much work, he only charged me $100. That kind of honesty is rare and really appreciated. I won't hesitate to recommend this place to everyone, and I'll definitely be coming back. Thank you, Larry, for the excellent service and integrity

Larry Houck (owner) & Tyler (technician) were absolutely AMAZING!!…read more I called A Plus Tire Club today to ask about pricing to repair a tire, there was a nail in the sidewall of my mother's tire on her car. She was so worried that it was going to be expensive and she wouldn't be able to get it fixed right away. When I called I spoke with Larry and he was incredibly nice. He informed me that they do not charge for a tire patching service. I relayed this information to my mom crossing my fingers that when she arrived she wouldn't receive a different answer (like most places) and Larry took care of her for FREE just as he said. My mom said that Larry and Tyler were incredibly helpful and very polite and friendly. Larry GREATLY assisted my mom by notifying her about another tire that was very low tread and also FOR FREE moved the low tread tire to the back of her car "in case anything happens before she can replace it". I have NEVER encountered such genuine, kind, and thoughtful service. THANK YOU LARRY for taking care of my Momma like she was part of your family. She will be back!!

Great service and nice people…read more They handled my warranty perfectly and I will use them again in the future!

Came here for an alignment and tire rotation. I thought everything was fine up until a few days…read moreafter when I noticed my cars ride was severely worse and really rough. I took my car to a mechanic who informed me that when I got my tires aligned and rotated that my front two tires weren't properly tightened and were left loose causing the issues I had with my car. Won't be back here again.

I will drive all the way here for this location. I like how when you make an appointment, they…read moretruly honor it. You can in and out in a very reasonable amount of time. The nice thing about this location is that you can walk over to the Camp or Anti-Lab as you wait. I feel like they are honest even though the tires I bought from them claimed I could go 60k but it only went 20k and I had to replace them again. Not sure what's going on since I only drive 1.2miles each day to the gym. We will see about these new ones I got. But I've been happy with their service here. I don't believe I'm getting ripped off as well as a female. SYOY!

For many years America's Tire has been my go-to for tires. They have easy online scheduling, the…read moreservice is consistent, the prices are competitive. If you wait there for your car to be serviced, they have a large waiting room and the technicians keep you up-to-date on the progress of your car. If they try to sell you windshield wipers and you don't need them, just say no.

Excellent customer service even though the team was unable to assist me with my request.read more

If I could give two ratings, I would give Paul stars and Juan gets stars. Why? Here's why:…read more We initially worked with our first point of contact, Paul, thru email, who was absolutely wonderful for two reasons: #1 offered solutions and options, and #2 answered his emails very late at night due to our emergency situation. Well done, Paul! Thank you! 2-stars is for Juan, the manager, who initially should have earned 5 stars for being timely with phone calls to set up the appt and for calling us with any follow-ups throughout the day. The reason for his 2-star review is because we asked ahead if we can retain one of our old tires with the best tread for emergency (we replaced all 4). Of course he said yes but forgot so after we paid our bill, he went to the garage to retrieve the tire, knowing one of the 4 tires had a nail in it. Well, guess which tire he loaded into our trunk - the one with a nail. I called right away the next morning and left a VM with the person that answered the lobby phone. I was told it was Juan's day off but he took my name and number and said Juan would call me the following day. He never did. It wasn't even on a wknd. I was expecting a call from Juan on a Tues. I'm in the service/hospitality business too and I know it can get busy, however just because Discount Tire & Service Center in Irvine already collected $632 from me doesn't mean they shouldn't return messages from a new customer within 12-hours of the service. Feel free to call me, Juan, if you'd like to make it right and to have me change this rating to a 5-star.

By far best experience buying tires. Called in on a Thursday and Hugo helped me out with getting…read morenew tires and a front leveling kit on my F-150 over the phone. Came into the store on Saturday and everything was done in about 3 hours. They even installed some rear shock absorbers for me at no cost!! Hugo also gave a great deal that I couldn't pass up. Will definitely recommend this place to everybody! A++++

Ordered a set of tires that costed $1200 for just two tires. For about two months I had issues…read moredriving the car with wobbling and issues with alignment issues. 3 alignments later to find out it wasn't anything to do with aligment but had to do with the fact that they sold me tires with a date of expiring in 2018. I tried to resolve the issue with them but it was as if I wasn't a concern. No calls backs No concern at all. They proceeded with telling me I have to go through the manufacture rather than them rectifying the issue. This is poor customer service and if you ask me fraud. I'm a pretty reasonable guy but this could have been handled differently . The sad truth of running a business incorrectly and lack of customer service.

The service here was outstanding. I had an 8:00 AM appointment on Monday, and they literally came…read moreout to my car and had it on the lift within one minute of my arrival. They immediately assigned a team of 3 to 4 people to work on it simultaneously, while another staff member kept me fully updated on their progress. I was in, out, and on my way with four brand-new tires in just 30 minutes. The contrast between this place and big-box clubs like Costco is night and day. At Costco, even with an appointment, I've spent forever waiting in lines just to have my car sit untouched on the rack for two hours. If you value your time and want the job done right, this is the place to go. I couldn't be more impressed!

This place is a machine, almost an assembly line, and that is one reason that they offer almost the…read morelowest cost you can find in the area. As some others have noted, the flip side is that if you don't come with an appointment you can end up waiting for a pretty long time. I suggest picking out your tires and services ahead of time and making an appointment. I found this place pretty salesey; among other things, they suggested replacing windshield wipers that I had replaced only two months ago, and suggested replacing more tires than even the Hyundai dealership. My impression is that America's Tire runs a low margin operation, and one way they try to make up for that is with more aggressive sales tactics. If you are going to come here, I would suggest that you know ahead of time exactly what products and services you need. The quality of the service itself seemed reasonable to me. Since they only do a very small number of different services, the very busy team runs almost like an assembly line; and in my experience that leads to fewer mistakes.

These guys will tell you the truth…read more.. Truth, is so important when buying a new set of tires. It is your life that matters. I contacted the boys at Just Tires. They gave me a few choices of tires, but non of their choices were inferior tires. I told them that their competitors offered me another brand for cheaper. They told me that they had never heard of the brand, and that it was a cheap brand...etc. They put on quality tires, ran some tests, and did a very exact alignment. I got a printout of the results. We are so happy with the quality of our new times and the work they did. Remember, it is the truth that matters when your life depends on your tires. Other places will attempt to sell you inferior brands that you might never have heard of. Please do your homework. Research tire brands.

This is absolutely the worst tire shop available. Service is fine but the front desk needs a lot of…read morework to do. Honestly amazed by how badly this guy Tony treated everyone. Not only me but all the customers that came in. I'll start off with what I gathered from watching his interactions with the people who wanted to do business here. After I was served there were at least 10 different people who came into the store, each one of them were met with a hostile attitude from Tony. He doesn't even welcome them in just starts off with a passive aggressive tone and when a simple question gets brought up he starts screaming at them. Everyone who came in after 6:30 were denied any service. He screams at them with a very aggressive tone and then laughs in their face when they ask for help of any sort. Just telling them to come back tomorrow. If you truly want this business to be profitable personally I wouldn't like to keep this kind of staff around. Screaming and laughing at customers isn't a good representation of the business and does nothing but bring customers to other shops who show hospitality not hostility. This one older couple came in simply just asking for their tire pressure to be checked. Tony just starts screaming at them telling them to not come by this late. When they explained how they called earlier and the person on the phone said their more than welcome to come by around 7 and get their car taken care of, Tony starts laughing at them and giving them backhanded insults implying how they are just stupid for believing that and if they want their car to be taken care of to come by tomorrow in the morning. They seemed insulted but ultimately left without escalation. The way he handled all the situations that came by were just truly mind blowing on how he is still at this job. I've read multiple reviews about this shop and each bad review is consistent with mine and simply gets a fake response saying how the company is working on the problem internally and to call their number. So tell me how many more bad reviews until this guy is let go? This is truly horrible customer service. Not only from the front desk but from all the fake replies from the company to their reviews. If you truly care about your businesses PR then you wouldn't have a guy like Tony around. Now to talk about my experience, when I first entered the store I was met with a mean aggressive look and attitude. He asked why am I here and I simply told him about how I needed some tires replaced. He asked if I had made an appointment online and I told him how I did on the phone and he laughed at me. After this all that I got was extreme attitude and hostility. On the phone the store manager and I agreed to a set price, when I arrived he wasn't there which was fine. This Tony guy tells me his price and when I mentioned to how that isn't what we agreed on over the phone he starts screaming at me to sign a document stating the price is final. I ask nicely for him to check up with his boss to make sure that Tony's price is correct. He does and doesn't even explain to me anything just telling me that i'm ridiculous for even thinking that I could get my tires installed at the price WE agreed on. I stayed calm and let him throw his tantrum with him screaming at me and telling me to go to a different store if I don't want to sign it. I simply tell him I'll just sign it because I am not trying to deal with waiting longer. Fast forward to when the vehicle is done he tells me that he talked to his boss and lowered the price for me. Which is what I was expecting and i'm glad he finally was able to put down his ego for that second. I pay for my service and I leave, absolutely astonished on how he treats everyone. Screaming and laughing at people who choose your business to take car of their property and getting defensive is not a good way to handle your companies reputation. Many people leave bad reviews on this store and I fully understand why. Hopefully if management sees this and reads it they can finally come to their senses and let this man go. This job might just cause him too much stress. If management does see this and believe my feedback is valuable like they say, I would love to see a detailed explanation on how they are choosing to handle this guy instead of just saying the same copy and pasted response telling me to contact them at their number with the time and day that they are open and the same fake response with how valuable my feedback is.

I've recently had my BMW brakes fluid serviced (flushed) at this place. I've started a request…read morefrom Yelp; they responded within the hour and provided a very competitive quote. My appointment was smooth, Tam, the front desk (owner?) was pleasant and professional to deal with. The shop is clean and service was fast. I'm very happy with their service and will return for future service needs.

I've been coming to this shop for over 10 years and have always had a great experience. They've…read morehandled everything from my regular oil changes and tire replacements to routine maintenance, and I've always felt confident leaving my car with them. The customer service is excellent, the mechanics are knowledgeable, and most importantly, they're honest and trustworthy. They also provide great value -- fair pricing, quality work, and no unnecessary upselling. It's hard to find a mechanic shop you can truly rely on, and this is definitely one of them. Highly recommend! Thank you to Richard, Juan, Miguel, and Abraham!

Hello i want to say thank you to Alex tires for all the work they have done on my 2011 F150 Red the…read morework that has been done from Brakes to a very bad coolant leak that was causing my truck to over heat. The team is very helpful and understanding and not trying to scam customers with try to sell them parts they don't need. Thank you Alex tires I greatly appreciate you all. And God Bless

This is an awesome small business with great service and quick assistance. They work at a fast pace…read moreeven when it's really busy you don't wait forever. Their prices on tires are very reasonable. My sister started coming here and told me to come. I'm glad she referred me. And it's really close to home. The people are really nice here and Alex is a very people person and easy to work and ask questions. He will always give his best recommendations.