best place in town!! (no debate)…read more *honest *best prices in town *other great services available

Prior knows tires and what tire is the best fit and value for your vehicle. My first experience was…read morewhen I was getting gas at Costco and a man showed me that one of my tires was going flat and recommended I go to Priors Tires near by. Priors removed and fixed the tire while I waited in my vehicle for a very good price. Since then Priors has replaced a full set of tires on both my vehicles with good value tires.

This Big O is amazing! The entire staff but especially the manager Juan have gone above and beyond…read morefor me in helping with tire and over maintenance care. I know I can trust them and their recommendations and that I'm paying fair prices. I truly couldn't recommend this location more highly. I've bought tires from them and have them do my regular tire rotation and balance as well as oil change and they have also replaced my battery. Do yourself a favor and go to Big O Tires in Santa Cruz.

The stereotypical car crook taking advantage of naive customers played itself out. I accept I am…read morepartially to blame wearing a "Fool" sign around my neck. A generous two stars because I did not pause the process and allow myself time to research their recommended tires for my car. Of course I wanted to trust them not to take advantage of me. I went to this location because it was conveniently within walking distance of my home. I had always gone with the original tires which came with the car (Honda Accord EX) when I bought it brand new but the original Michelins were only available online needing to be shipped and requiring an independent installer to get involved or at Costco but I had only joined Costco previously for access to the tires and had since discontinued my membership. I would have to find an alternative. Big O recommended a tire I recognized from TV commercials when I was growing up. I immediately regretted their recommendation when I drove my car home. The new tires were noticeably noisy. The ride was also rougher than I was used to. It was as though I could hear and feel every dimple in the pavement. When I got home I looked them up and read a list of inferior characteristics. Not only were they known for being noisy, they were also known for having a significant impact on fuel consumption because they were impractically grippy on the road surface. I must have made the salesman's day when he was able to unload these undesirable tires on a sucker. After discussing the situation with a close friend I decided it was time to trade in the car for a new one. I will never trust Big O Tires with my business again.

Our Volkswagen Tiguan's tire pressure sensor went off while driving towards a family vacation in…read moreSanta Cruz for Memorial Day weekend. I called and set up an appointment with their AI receptionist. The first time I've done such a thing and it was surprisingly easy. I showed up in person and went over the problem. They checked the tire pressure, filled air in the rear tire. They tested the tires, found no leak, and I was able to go on my way after only $25. No hard upsells, just straight forward service. I only lost an hour and a half of vacation time and was able to join the family at the pool. Incredibly thankful for the team here.

Very easy to book a same day appointment online. I worked with Rick and he was very thorough and…read moregave honest recommendations on my tire replacement. They were able to fix my tire and gave me a quote to replace my tires. Will definitely be coming back!

My husband and I have been going to Lloyd's Tires at 311 Capitola Road Extension in Santa Cruz for…read moremany years now. They also have a branch downtown. The head manager, Jose and Jenny, their Office person, both have a great hands-on approach to doing business. Jose is very personable and knowledgeable. Jenny can get you scheduled in and out quite efficiently. I highly recommend Lloyd's Tires if your vehicle needs new tires. After their crew puts new tires on your vehicle then after every 5,000 miles they do a free tire rotation. So, definitely check them out when needed. You'll be happy that you did. Please let them know Susan in Santa Cruz sent you!

My family has been using Lloyd's tire service for years. They are always there to help with a…read moresmile! The service is fast,efficient, and always going the extra mile to fix the issue. My first go to for years! :-)

Great place, they communicated very well in explaining what my car needed repaired, and was pretty…read morefast in knowing what was needed too,my car was not in great condition and they fixed it faster than I expected for how much was necessary to fix. My mom came here which is why I trusted them, and I'm glad I did. thank you Isaac and staff!

Isaac is super helpful. Have been having issues with my car recently and they were able to repair…read moreit all for reasonable price. 100% would come again!

I made an early appointment for an alignment. Evefrythingwentvery smoothly from check into check…read moreout. Staff was terrific. The estimate for how long it would take was accurate. I only go to Lloyds on River Street for tires and related issues.

Average. I ordered tires. When they came in . I asked for metal stems. They said they don't do…read morethat. I've never heard a place that doesn't. If I had known that I would have gone elsewhere, or brought my own. They offer free tire rotation, but only at specific mileage intervals and you need to get there at 8am. No thanks. Compared to Priors Tires. They will rotate your tires anytime, even if you didn't buy them there. No charge. They take care of business without fooling around.

Wheel Works, Santa Cruz are my guys! James, Pat, Ricky and the fellas always provide the best. I…read morebring all 3 of my cars and we're running fine. Absolutely recommend.

I just had a great experience at Wheel Works Santa Cruz when I walked in. It was a very busy time…read moreof day for them and they initially told me it would take 3 to 4 hours before they could get to my car and do a quick repair on my tire. Fortunately, it only took one hour and the technician who helped his name is Edgar was incredibly helpful. Very nice to deal with. I highly recommend these guys.

I've been to a couple mechanics around the Santa Cruz area and I can confidently say this is the…read morebest place I've been to. Everyone was super friendly and knowledgeable. Looked at my car for no charge. They undercharge, but sill focus on quality and avoid waisting your time. Will be coming back, thank you so much!! :)

Ty responded below…read more My ordering the parts was - him telling me it would take time - same thing he told my mother-in-law. I told him, you have my card, let me when they are available - never happened. Which is fine. He does good work: this situation, didn't follow through. The mother in law moved on.

We are from out of town and this place was a lifesaver! I got a piece of metal in my tire and they…read morewere the only place open and stayed after hours to wait for me and the tow truck. Saved the day for sure and didn't change any extra!

They were open until 8pm on a Saturday and provided quick service. Salvador was quick in patching…read moreour flat tire and checked the pressure for all four tires before letting us go. Price was reasonable.