Best hotel I've stayed in in a long time. Very clean, great price, dog friendly, pool and hot tub,…read moreeasy access to 94 for those of you traveling to Theodore Roosevelt National Park. Staff was very friendly. If only every hotel stay was like that!

Newish feeling hotel in a newish development area. Right across from a big supermarket. We have a…read morequeen room with a full kitchen, electric range, full size fridge, big microwave/convection oven. Dishes and utensils. Spacious room, big bathroom as well, shower over a tub. Dining table, easy chair with foot stool, desk chair and upholstered dining chair so plenty of places to sit. Aircon works well and is quiet. Hotel has big lobby with plenty of seating, small indoor pool (not big enough for laps) and mid size exercise room. Big TV and safe in closet. Everything feels in good condition and new. Room color theme is modern and stylish. Good lighting. A few miles from downtown so need to drive there for restaurants, not walkable. Good wifi. Spacious parking lot. Laundry machines seem to be free. A good much less expensive place to stay when visiting Teddy Roosevelt Park if you don't mind the 30-40 miles of driving.

Stayed here for 1 night while on a road trip. It was clean and comfortable, and easy check in…read more Front desk staff was nice. It was a small ish room which was fine for just me, and I love that they have dove products because it's the one of only brands that doesn't break my skin out. Easy parking as well. My only complaint is that there aren't any USB chargers but it's not a huge deal.

A nice place to stay especially with full kitchen. Bedroom and bathroom were clean. Bed and…read morepillows are comfortable. Water pressure in shower and drain worked well. AC worked well too. The manager was very pleasant. We have a great time staying here. FYI, laundry facilities were free!!!!

TownePlace Suites is one of those hotels that I like stay at. They are always clean, spacious, have…read morefree WiFi and parking, provides a free breakfast and is dog friendly. My husband and I stayed at this hotel with our little girl dog (one dog, up to 50 lbs, is allowed to stay per room and cost $75 per stay) for two nights. Our room had a kitchenette, which includes 2 stove burners, one full size fridge with freezer, dishwasher, microwave and of course a kitchen sink. We did utilize the stove and cooked most of our meals (please note that there is free breakfast provided at this hotel). There are pots and pans made available. There was only a set of 3 plates, bowls and glass cups and mugs. Inside the shower, there is shower gel, shampoo and conditioner on the wall, which I always appreciate. This hotel also has an indoor pool and gym on site. Checking into the hotel was fine. The employee who helped us friend friendly. And the same goes for when we checked out. We visited Mount Rushmore and also Theodore Roosevelt National Park while we stayed at this hotel. Overall, this was a nice hotel and would stay here again if visiting this area.

When we arrived I was not greeted and just asked to check-in. Staff was just a body, didn't care…read moreabout us as guests. For a two bedroom suite, the rooms and shared space is small. I've had larger one bedroom suites. The rooms don't have extra blankets, I went to the front desk asking for some, and was told staff would bring them to our room, they never did. Poor and uninviting service is enough to not make me come again.

Positive-very inexpensive Negative- very tired , dark and…read moredingy. Carpets in hall have deeply ingrained dirt , held down with duct tape in one high traffic area. Breakfast was powered eggs and some scary sausages I didn't attempt. Home fries were genuine potatoes. Personally I don't think this establishment should be in the Best Western chain- it falls below the minimum standard.

We Paid $294 Not to Stay There! We checked in and found that the outlets near the beds don't work…read moreand the room seemed dingy and old. As I walked back to the desk, I noticed bunched up carpeting and the look of low maintenance throughout. I asked to be refunded and the desk person said she would put me in a suite for a 40% discount. I said I would check the suite out first before agreeing to stay. I walked to the other side of the hotel only to find the elevator wasn't working. That was enough for us to leave. I asked for a refund. She said it wasn't in her power to refund - so we waited for 45 minutes the manager. They were too busy to come out an talk to me directly. The desk person said on our way out the hotel that the manager would call me later that evening. I never received a call back. BTW they charged me full price for not staying.

The walls are not insulated enough. There was a guy who was sick and coughing all night, kept us…read moreawake. There was a guy in the hallway at 6:00 am having a conversation, which we could easily hear. The pool was as warm as an ice therapy treatment. Lady at the front desk was beyond wonderful however. The room was nice and clean.

I am done staying at cheap no name hotels. Done. I love La Quinta! If you have a dog, this is what…read morewhere you wanna stay. I feel like I've died and gone to heaven after the state of the last place we stayed. If you ever consider booking a room at the Sleep Inn in Billings, don't. "Sleep in" your car if you have to. Don't book a room there for the love of Mike

Shelby your front desk clerk is very helpful kind sweet went out her way for me I appreciate her…read moreshe needs a promotion or raise some kind of recognition

I got there in snow event but they didn't plow the snow in their own parking lot for a 24hr period…read more Several cars including myself got stuck. I parked in a spot near their canopy because I couldn't find any other place and the manager threatened to remove me from my room. They can't take constructive criticism there. This was not a major snow event---everyone else had their snow plowed. This group must have a contract with the local tow truck company. I spent the next night across the street in a different hotel.

Best managed and maintained B&B out of five we stayed at in June 2009 across several states. Don't…read morelet the plain neighborhood setting fool you, the house is a gem and the secluded rear garden is designed with the guest in mind. Good off street parking in the rear of the house. Unlike some B&Bs that are crumbling with age and disrepair under a veneer of Victorian cuteness, the Hartfiel Inn is clean, comfortable and in superb condition. The owner devotes more time and effort to her guests than other B&Bs. If you can afford it, get the Italian Suite, it is huge! During the summer season, take the evening drive over to Medora and experience the dinner and musical show.

It was clean, quiet and I highly recommend this place. Would definitely stay again. The only…read moredrawbacks, no discounts at all and no sleep timer on tv remote.

My daughter got locked inside the hotel's restroom behind the lobby. When I complained the day…read moreafter, the manager snapped and yelled at me and blamed my daughter for using the said bathroom instead of our rooms!!! The experience was like a horror-movie from Bollywood- not necessary scary but bizarre, twisted and simply horrible. I was lured by what I thought was a great deal- nice location, big "family friendly" hotel, large rooms, free breakfast, gym and pool. Like any horror movie, I initially felt good and thought I got a good deal. The first red flag came immediately when I arrived. There was nobody at the front desk and a young man was sitting on one of the couches across the desk. I waited for a couple of minutes and came this senior-looking foreign national and walked to the man seated and began berating him in front of me. Only after a minute or 2 did he turned towards me with a sour face and entertained me. Later that evening, my daughter decided to stroll in the hotel while I was already in bed. Then I got a bit worried she was taking some time and not returned yet. Then she contacted me by phone and said she got locked inside the hotel restroom because someone locked it from the outside without checking first if the cubicles were still occupied. The following day, I approached the same senior man in the front desk and asked if he was the manager- he said no but he stated he is in-charge. So I narrated to him the incident and he just gave me a non-chant reply that they just locked the restrooms regularly around that time. His casual tone and words ticked me off so I told him this is SERIOUS and my daughter could have been trapped the whole morning had she not brought her cellphone with her. He then snapped and yelled at me saying he also has the right to be angry because my daughter was walking in the lobby late that night and used the bathroom instead of our room's. His eyes even bulged out of its sockets ala Samuel Jackson when he gets angry in the movies. He yelled 2x and the second time he said I acted as if I owned the hotel. Wow- never in my whole lifetime have I checked in a hotel with such a rude manager. And whatever happened to the "family-friendly" description in their website??? Aside from the above here are the sub-standard practices in the hotel. (1) There are days the lady refilling the food in the breakfast buffet table is not wearing any gloves (2) My daughter who likes to stroll around the lobby noted that there were many times visitors were made to wait on the unattended front desk (3) They do not make-up the rooms daily; I checked with the cleaning lady and she said my room was never listed to be cleaned (4) On the day of my check-out, a cleaning lady knocked and said she was instructed to clean the room but this was still 9am and check out time was 11am (5) When I was lining up for check-out, the gentleman in front of me was complaining his room cleaned up while he was not around that day (early before check-out time) and that some things he put in a bag was missing and mostly thrown-away whereas he did not marked and set them aside as garbage. The cleaning lady assumed it was garbage and he was wondering how would she know if she did not open the bag??? He said he felt his privacy was violated. Upon reading the other reviews online, I discovered that except for the locked restroom, the incidents were quite "normal" here. One previous guested lamented witnessing the same scolding scene upon his arrival and when he complained that he was tired and prefers not to witness this, he was rebutted by the manager in a condescending tone. On my way out, I struck a conversation with the guest who complained and he said he is from South Dakota and is well-familiar with the hotels in the area as he frequently stay in one of them on business trips. He said he is very familiar with this hotel which had deteriorated through the years. No thanks from that manager from the Bollywood horror movie...

One of the nicest hotels I've ever stayed at. Everyone who works here was SO incredibly nice…read more Breakfast was great, check in was a breeze. The room was incredible. Bright, airy, with working heating and air conditioning. Soft bedding and both firm and soft pillows. The location was ideal as it was super close to the interstate and had several different restaurants within walking distance--both sit down restaurants and fast food. I hope I come to ND again so I can stay at this hotel again.

First thing was the smell of chlorine the slippery wet floor from the indoor pool you have to walk…read morepast the pool area to go to the one elevator nearly fell several different times. In room coffee pot did not work requested a new coffee pot but never got it. Checked in on the 7th had planned to stay until the 13 but due to my daughter feeling sick we left on the 12th but were still charged for the night of the 12th. The room was booked for 4 adults, only 2 towels were in the bathroom. Overall one of the worst stays ever. Next time we'll go to My Place it's right down the street.

Overpriced place for just two full beds!! Place is so old and apparently by the manager" best place…read morecompared to the others" it's not even worth the price for a small room with yellowish lighting too! The manager of that place is so disrespectful to animals and just so immature with her words. She mistreats her staff a lot as well as the customers too. Her weekly rates for workers are so ridiculous saying it's the cheapest one in town! Just, stay at the other hotels that offer better room and bigger beds. The manager is just a Karen who feels entitled for a poor quality stay! She will kick you out since I've seen it happen . This place seems nice on pictures but a small bed and ride staff is not worth the price

Not a bad place to stay. Dog friendly. July 2024. Has kitchen as it is a suites kind of place…read moremeant for longer stay. No breakfast served there. But clean and friendly.