Best hotel I've stayed in in a long time. Very clean, great price, dog friendly, pool and hot tub,…read moreeasy access to 94 for those of you traveling to Theodore Roosevelt National Park. Staff was very friendly. If only every hotel stay was like that!

Newish feeling hotel in a newish development area. Right across from a big supermarket. We have a…read morequeen room with a full kitchen, electric range, full size fridge, big microwave/convection oven. Dishes and utensils. Spacious room, big bathroom as well, shower over a tub. Dining table, easy chair with foot stool, desk chair and upholstered dining chair so plenty of places to sit. Aircon works well and is quiet. Hotel has big lobby with plenty of seating, small indoor pool (not big enough for laps) and mid size exercise room. Big TV and safe in closet. Everything feels in good condition and new. Room color theme is modern and stylish. Good lighting. A few miles from downtown so need to drive there for restaurants, not walkable. Good wifi. Spacious parking lot. Laundry machines seem to be free. A good much less expensive place to stay when visiting Teddy Roosevelt Park if you don't mind the 30-40 miles of driving.

Stayed here for 1 night while on a road trip. It was clean and comfortable, and easy check in…read more Front desk staff was nice. It was a small ish room which was fine for just me, and I love that they have dove products because it's the one of only brands that doesn't break my skin out. Easy parking as well. My only complaint is that there aren't any USB chargers but it's not a huge deal.

A nice place to stay especially with full kitchen. Bedroom and bathroom were clean. Bed and…read morepillows are comfortable. Water pressure in shower and drain worked well. AC worked well too. The manager was very pleasant. We have a great time staying here. FYI, laundry facilities were free!!!!

TownePlace Suites is one of those hotels that I like stay at. They are always clean, spacious, have…read morefree WiFi and parking, provides a free breakfast and is dog friendly. My husband and I stayed at this hotel with our little girl dog (one dog, up to 50 lbs, is allowed to stay per room and cost $75 per stay) for two nights. Our room had a kitchenette, which includes 2 stove burners, one full size fridge with freezer, dishwasher, microwave and of course a kitchen sink. We did utilize the stove and cooked most of our meals (please note that there is free breakfast provided at this hotel). There are pots and pans made available. There was only a set of 3 plates, bowls and glass cups and mugs. Inside the shower, there is shower gel, shampoo and conditioner on the wall, which I always appreciate. This hotel also has an indoor pool and gym on site. Checking into the hotel was fine. The employee who helped us friend friendly. And the same goes for when we checked out. We visited Mount Rushmore and also Theodore Roosevelt National Park while we stayed at this hotel. Overall, this was a nice hotel and would stay here again if visiting this area.

When we arrived I was not greeted and just asked to check-in. Staff was just a body, didn't care…read moreabout us as guests. For a two bedroom suite, the rooms and shared space is small. I've had larger one bedroom suites. The rooms don't have extra blankets, I went to the front desk asking for some, and was told staff would bring them to our room, they never did. Poor and uninviting service is enough to not make me come again.

My wife and I stayed here on a Monday night on our way west. The hotel is convenient to the Tesla…read moresuperchargers and offers four of its own chargers for guests. The parking lot was friendly to parking with our trailer. Check-in was good with the front desk staff being friendly and welcoming. Our second-floor room was clean and spacious. The bed was not the most comfortable but got the job done. Only one side had convenient power outlets. The living room had a couch and chair that we didn't use. The bathroom was a little tired, but the shower was powerful with plenty of hot water. The biggest letdown was the quality of the lights. The room was dark and needed more lights or brighter ones. Breakfast was offered from 0600-0900. This morning they had scrambled eggs and link sausage. The food was fine, but the overall selection was limited. Rose, the server, was delightful and helpful.

Positive-very inexpensive Negative- very tired , dark and…read moredingy. Carpets in hall have deeply ingrained dirt , held down with duct tape in one high traffic area. Breakfast was powered eggs and some scary sausages I didn't attempt. Home fries were genuine potatoes. Personally I don't think this establishment should be in the Best Western chain- it falls below the minimum standard.

The walls are not insulated enough. There was a guy who was sick and coughing all night, kept us…read moreawake. There was a guy in the hallway at 6:00 am having a conversation, which we could easily hear. The pool was as warm as an ice therapy treatment. Lady at the front desk was beyond wonderful however. The room was nice and clean.

I am done staying at cheap no name hotels. Done. I love La Quinta! If you have a dog, this is what…read morewhere you wanna stay. I feel like I've died and gone to heaven after the state of the last place we stayed. If you ever consider booking a room at the Sleep Inn in Billings, don't. "Sleep in" your car if you have to. Don't book a room there for the love of Mike

Shelby your front desk clerk is very helpful kind sweet went out her way for me I appreciate her…read moreshe needs a promotion or raise some kind of recognition

Had a terrible stay here. Housekeeping lost my request to clean my room. Without going into details…read moreI had no to call the national customer care number to get it resolved.

I've finally found my favorite hotel when I come to Dickinson! Rooms were clean, bed was super…read morecomfortable & soft. When I asked for a room with just ONE queen-sized bed, they had one available. Best of all, the place is quiet! Also, they do have a privacy shade in the window for privacy and to block out light - unlike the hotel just walking distance away... Check-in was fast, no hidden fees and no surprise fees as check out. I'll definitely will be coming back.

Where Do I start?! I was there for 3 days for a conference. My rooms were supposed to be tax exempt…read moreas I work for a government entity. I gave the front desk my tax exempt form upon checking in and they gave it back and told me that they would take that upon checking out. ok, no big deal. (Back to that later). An elderly couple and I got stuck in the elevator, it just quit, lost all power. After about 5 minutes the power came back on and we were able to return to the main floor. I went to the front desk to report it. The gentleman at the desk did not seem too concerned and said he would report it. After speaking with a few other conference goers I was informed there was an out of order sign on the 4th floor, but not any others.....make sense to you? The floor in my room had not been cleaned as there was debris all over it and the counter was sticky. Not sure when the toilet had been used last, but whomever it was should have flushed twice...If you get my meaning! :( Upon waking up the next morning I discovered my coffee pot did not work. Then after grabbing the hair dryer and my hand sticking to the nasty thing I discovered that this was not working either! I asked twice that day to get replacements for the coffee pot and the hair dryer.....the next day I called down to the desk once again and was told they would see if they could find one. I was there for 3 nights and never got them replaced and the floor was never cleaned. Back to the tax-exempt issue. Upon checking out I gave them my tax-exempt form and was informed that the manager would have to do that and she was not in yet. So this review is 2 1/2 weeks later and after numerous calls the issue has still not been resolved. I was never able to speak with the manager because she was either on another call, not available or not in yet, but was told they would relay the message and she would call me back. FINALLY today after me calling and waiting on hold about 15 minutes I was able to speak with the very rude and confrontational manager. She said I was supposed to email them the tax exempt form before I check in, that was their policy. How can a person do that if they were never informed of the policy? She said once the credit card had been charged, she was not able to reverse the charge...I call bull sh*t. After more "discussion" on this with her I was told she would have to look into it and would call me back......ya, like I am going to hold my breath for that to happen. Ever wonder what has happened to customer service?..... Well, you definitely won't find it at this hotel. Oh also, the conference room floors were dirty also.

I've stayed here several times and in many ways it is exactly what you would expect from a Holiday…read moreInn Express (except for maybe the pool). The staff is friendly and the building is newish and well maintained. I would have added a star, but it seems like there is always something that just isn't quite right. On one stay it was the internet, on another the heater. To be clear, the staff cheerfully and consistently fixed my issues, but after a day of driving it would be nice if everything just worked.

Worst experience ever at this holiday inn. Was only able to get some satisfaction from IHG…read moredirectly. Woman at the front desk was rude and unhelpful.

Overpriced place for just two full beds!! Place is so old and apparently by the manager" best place…read morecompared to the others" it's not even worth the price for a small room with yellowish lighting too! The manager of that place is so disrespectful to animals and just so immature with her words. She mistreats her staff a lot as well as the customers too. Her weekly rates for workers are so ridiculous saying it's the cheapest one in town! Just, stay at the other hotels that offer better room and bigger beds. The manager is just a Karen who feels entitled for a poor quality stay! She will kick you out since I've seen it happen . This place seems nice on pictures but a small bed and ride staff is not worth the price

Not a bad place to stay. Dog friendly. July 2024. Has kitchen as it is a suites kind of place…read moremeant for longer stay. No breakfast served there. But clean and friendly.

Perfectly good motel with clean sheets and good coffee from an actual local coffee shop. "Choice"…read morebrand hotels can be kind of sketchy sometimes but this one is great! Around the corner from Albertsons so you don't have to eat fast food when you're on the road

I stayed at Comfort Inn while in town for my father's funeral, and this hotel turned an already…read moredevastating trip into a series of completely avoidable problems caused by staff misconduct, policy contradictions, and unsafe conditions. After driving 12 hours straight, the night clerk refused to check us in. She stated she "had to do actual work," yet she did not perform any task. She stood still, stared at me, and made us wait over 30 minutes in the car for no legitimate reason. This was not a delay -- it was intentional disregard for a paying guest. Later, a staff member spoke negatively about me loudly in the hallway, close enough for me to hear every word. When I brought this to the manager's attention, he responded with aggression instead of addressing the employee's behavior. This is unacceptable conduct for anyone in a customer‑facing role and demonstrates a serious lack of training and professionalism. I was also charged a pet fee even though the hotel's own guest directory clearly states "No pet fees." Charging fees that contradict written policy is misleading and raises consumer‑protection concerns. The breakfast policy was equally unreasonable. Despite limited breakfast hours and a refrigerator in the room, I was told I would be charged an additional $50 if I took food back to my room. This fee is not posted anywhere and appears to be an arbitrary verbal threat rather than an actual policy. The toaster in the breakfast area had missing or disabled safety functions and repeatedly burned food, creating a clear safety hazard. This location failed at every basic standard: professionalism, safety, transparency, and respect for guests. The combination of staff misconduct, aggressive management, contradictory fees, and unsafe equipment makes this hotel a risk for anyone expecting a safe and honest stay. I strongly advise future guests to be aware of these issues before booking