1. Hartfiel Inn

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    Dickinson, ND

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    Hartfiel Inn

    5.0 (1 review)

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    17 years ago

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    Roosevelt Grand Dakota, SureStay Collection By Best Western - Two Doubles

    Roosevelt Grand Dakota, SureStay Collection By Best Western

    (28 reviews)

    Made my reservation literally five minutes before I showed up in the lobby. The lady at the desk…read morewas super. Gave me a complimentary room upgrade.... a very nice suite! Much appreciated. The breakfast, if you can call it that, was pretty disappointing. A bag with a granola bar and a couple of other items. And coffee, at least. I had to run down the road about 60 miles to a truck stop to get a decent breakfast. A small thing but I carry a big cooler with those reusable freeze blocks. Which means I need a functioning freezer in the room fridge. This one hadn't been defrosted in years There was a glacier inside so I couldn't refreeze my bricks..... a major issue for me. No stars off for that but maybe they could tell the maids to look inside the freezer now and then and defrost them if needed. But overall the place was great. No major complaints at all. They have a bar and restaurant on site but I didn't try either.

    We Paid $294 Not to Stay There! We checked in and found that the outlets near the beds don't work…read moreand the room seemed dingy and old. As I walked back to the desk, I noticed bunched up carpeting and the look of low maintenance throughout. I asked to be refunded and the desk person said she would put me in a suite for a 40% discount. I said I would check the suite out first before agreeing to stay. I walked to the other side of the hotel only to find the elevator wasn't working. That was enough for us to leave. I asked for a refund. She said it wasn't in her power to refund - so we waited for 45 minutes the manager. They were too busy to come out an talk to me directly. The desk person said on our way out the hotel that the manager would call me later that evening. I never received a call back. BTW they charged me full price for not staying.

    Hartfiel Inn - hotels - Updated July 2026

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