It's so sad that they closed. Honestly, throughout all the years I've been sending packages, the…read morebest experience I've had in terms of customer service and professionalism was during these last four years. We are going to miss July so much. Her customer service was incredible--she was always looking for a solution to any problem and always willing to help. But wherever she is, I truly wish her all the best, because she absolutely deserves it.

Service provided by the lady Julie is outstanding, she is fast , welcoming and make you feel…read morecomfortable If she moves to another location, I will follow her , I sent a lot of merchandise to colombia , thank you Julie ,

Prompt effecient service. I arrived after they were "closed" for the day, but the entry door was…read morestill unlocked. I walked in, was plesantly greeted by an agent, who produced passport photographs (Canadian specifications), "in a flash."

Extremely professional. This man got the job done when no one else could my fingerprints were very…read moredifficult to do he did it. I'm all set. I'm so appreciative.

I came here to send a FedEx envelope. The staff was amazing. There wasn't a line in getting in. The…read moregentleman assisting me gave me prices from overnight to 3 days. I ended using the 3 days to send.

After my initial review which was negative, I was contacted by Mark, the owner. His explanation and…read moreoffer of reimbursement renewed my faith in private ownership. What happened, happened but it has now become a learning experience and I sincerely doubt it will ever happen again. I highly recommend utilizing Key Postal in Key Biscayne for all your postal and shipping needs.

Extremely rude. I just called to ask for information and he said my number showed as wireless and…read morehung up the phone without giving me a chance to explain why I called. And I have no idea why my phone number was shown like that! I just need to do Apostille and that was so rude! I did not want to go to his office for nothing. I just needed to understand if he provides Apostille service or not. So poor customer service. Very frustrating. Not recommending.

Talk about service! I needed a mobile Notary because of my work hours. I was lucky enough to find…read moreLaymon here on Yelp! He came within 1 hour of a phone call and made a very frustrating process easy for me. Thank you, Laymon!!

Needed to get a renewal of my husband's I-785- work permit. Vladimir was very responsive and quick…read morein getting the paperwork completed. He made the process very quick and easy and even dropped off the paperwork at my house. I would definitely use his services again!

Great company to work with. I placed my order and in less than 24 hours they called me to complete…read moremy purchase

I found Xpress ID online and have done business with several ID companies. Xpress ID delivered on…read moreeverything promised, plus was the best priced by far! It was my best experience with an ID company, David R. and everyone at Xpress ID were great.

I ran into a emergency on a previous night, and I urgently needed a document notarized early the…read morenext morning. I frantically called all notaries I could find on yelp at 7:30am in desperation. Prime Notary was the ONLY number that picked up, and not only that, they were able to meet me on the urgency that I was facing, and since the issue involved my vehicle, they were able to assist by getting someone to my house by 10:45am and saved the day for me. They were punctual, extremely thorough, and very fair priced for the level of urgency I was facing. No need to look any further if you are in need for a mobile notary, they get it done here. Thanks again This may be my first review on yelp, and I have been using the service for a decade, they were that good!

Horrible experience…read more She subcontracted me to complete an unethical, complicated signing a few months ago regarding elderly signers. Then, she libeled me with abhorrent comments all over Snapdocs (that has damaged my reputation and will continually harm me into perpetuity) because THEIR docs had preprinted errors, but expected me to do additional work for a nominal, lowball fee. Till this day, I still have not received my full payment. She is not a good human being. Please be careful.

The best way to ship internationally to LATAM. Fantastic experience with these guys, the owner…read moreMike is very hands on and has gone above and beyond for me every single time. Highly recommend.

The owners of this business should not own any business that has customers who expect professional…read moreand respectful customer service.| I was using Giro Express and was super happy with their forwarding service to Colombia. But Giro Express closed temporarily to protect its employees from the virus. Many had school-aged kids and they needed to make childcare arrangements. So I was forced to find a new freight forwarder. I found Mike Mac with a personal Facebook page representing Caribbean Shipper. I made the mistake of registering with these nasty clowns who provide the worst customer experience imaginable.` Mike Mac publishes his cellular number on his Facebook page and then gets incensed if he is called on a weekend. I discovered this hot-head is the owner. And he is apparently a micro-manager who cannot delegate CSR duties to an employee. There is nothing on the Facebook page stating the company's business hours. I hung up on his screaming rant so he called me back on Facebook Voice 25 times in a row. I refused to answer and as soon as he stopped I blocked him permanently.~~ I was ordering items from Amazon that are not available here in Colombia, including critical life-prolonging medication I need to stay alive. Apparently they have so angered the United States Postal Service that the carriers make one delivery attempt and take the box back to the PO and tell me via e-mail it is available to be picked up. Well, I am in Colombia, not Miami, and no one at CaribbeanShipper was going to go get it. So my critical medication was returned to CVS, the sender. CVS was great about shipping a replacement via UPS Next Day Air. Apparently UPS will still deliver to these incompetents. Yes, I called Mike Mac on a Sunday because I was down to enough pills for a day and a half. By Wednesday, I'd be in the hospital. You think Mike Mac cared. Not in the least. He is such a pompous ass. Amazon lets me know when my orders have been delivered and makes it easy to send them a copy of the invoice. When I did that, they got very angry. Told me how busy they were and couldn't be looking for my orders in the warehouse. They let me know in no uncertain terms they would contact me via e-mail when the packages had been received and logged into their system. I asked how long that usually took. They never answered. They send an invoice but not from their own e-mail address. They never tell the new customers how anything in their convoluted system works. So they are always angry they no one can read their little pinhead minds. They are angry I haven't paid the invoice from the first shipment. I haven't paid it because it is sitting in my spam folder and not from their company. A week passed with my knowing 7 orders had been delivered to them. I had only received two notices. My stuff is sitting in their warehouse gathering dust because their internal manual systems for receiving boxes are slow and inefficient. So I wrote them an e-mail. I politely complained about the delays. Another nasty reply from Elizabeth, who must be married to Mike Mac because they are both such foul, disgusting people. They are probably ideally suited for one another. So they sent me a list of what they had for me. One of the tracking numbers was mistyped or miscopied so I could no identify which order that was from. To top off this horror tale, they sent me an e-mail saying my account had been canceled and if I wanted my $150 worth of Amazon product they have signed for and received as my agent, I could come by their offices in Miami and get it. And I had 48 hours to remove my property. BUT THEY WERE NOT GOING TO SHIP IT ANYWHERE EVEN THOUGH I AM PAYING THEM TO DO JUST THAT. I am in Colombia. I know no one in Miami. All I could do is contact Amazon and schedule everything for return pickup. I had to pay the freight and for the UPS driver to bring them the shipping label. All they had to do was put everything in a box, seal it, and hand it to UPS. As far as I know, they refused to do that. I called Amazon and spent quite some time describing this nightmare from hell. Amazon was great. They refunded all my money, including the return freight and the non-returnable mustard, and opened an investigation into whether they should ever deliver to CaribbeanShipper again for any customer. Amazon would not share the results of the investigation, but I made Elizebeth aware that they now were in possession of Amazon's property and they were no longer getting back at me, they were stealing Amazon's stuff. Do not under any circumstances consider doing business with CaribberanShipper. (BTW, the are other companies in Miami with similar names like Caribbean Shipper and Caribbean Shippers. Different companies. The attached photo is just one of the insane, insulting e-mails I received from Elizabeth. I reordered everything from Amazon and had it shipped to Giro Express, They got my orders out quickly and my stuff arrived at my home in 8 days. For less!