Nice and friendly. Very helpful getting us in the right direction . Yelp has the phone # wrong and…read moreits location wrong. 343 0761 and its in west branch

Used to be a good company but lately they turn to crap waiting 2 to 3 weeks for a propane delivery…read moreand calling three or four times and promised delivery and didn't get it. Had to call the main office to finally get propane will be leaving them and finding another propane company

We are restoring a century-old log cabin and needed a propane provider. Being new to propane, I…read morecalled five different companies that served the Grayling Ausable River region to ask questions, compare rates and get a feel for their customer service. Every other company just referred me to their web sites and FAQ and a couple told me that their scheduling/service was limited. Fick and Sons Grayling was the best on every level. I was lucky to reach Brian Klemish when I cold-called Fick. Even before we settled on Fick as our provider and opened an account, Brian offered to drive to the cabin when our HVAC installer would be there; he helped select the best location for the new stub and advise us re the best size and location for our tank. Later, Brian walked me through their service plans and helped me set up our account. Kari, who handles scheduling, thoughtfully scheduled (and rescheduled at our request) the install and service around our contractor's and our schedules. The day set for the installation, Evan and Trenton also consulted about the best location for the tank, placed it, ran the line, fired up the furnace and walked my wife and me through everything including propane safety. They got their work done expertly and without delay and yet were thoughtful, friendly and patient the whole time. That we experienced the same friendly, expert and accommodating customer service from several different Fick folks at every stage from cold-calling to ask questions through to installation and ensuring the new heating system worked tells me it's not just a coincidence, it's the way Fick and Sons does business. We highly recommend this company and their people. We're grateful for the help, the care they showed us and the education they gave us at every step.

This company is 100% dishonest! Do NOT do business with them!!! We called to purchase our propane…read moretank, and they said they would. We called back to pay for it in full, and we were told they would no longer sell it to us for the $600. The tank was full, so we asked to continue to rent it until we used our fuel. They informed us that they had already took our tank "because they don't make enough money off of us", and they were only going to credit us a $1.00 a gallon toward our fuel that they stole. Which anyone who knows anything, knows that is way less than the going rate! I have reported them to the BBB, and will continue to post reviews on all their forums. What a great thing to deal with while recovering from cancer... Just a disgraceful company!!!

We recently had them come out to fill two propane tanks on our property. While here the driver…read moredamaged property and didn't say anything. When confronted he said he was in a hurry and didn't know if anyone was home so he didn't knock. He said it was our fault for having it where it was. When we called the office to report the damage we couldn't get a call back! After 3 days and us calling back someone finally transferred us to a manager who said they were not going to do anything about it. They are quick to come out and fill your tank but that's the only good thing we experienced. Customer service sucks and they don't care if they ruin your stuff. Steer clear!

I have a choice of propane suppliers since I own my tank, and I've tried a number of suppliers. I…read morekeep coming back to Johnson. They are easy to deal with, the office staff is pleasant, and they pricing is typically at or very near the lowest. Propane supply has a lot of game players with mystery fees and other strange practices. Office staff are sometime brusque and unpleasant; prices are often a big negotiation. I've not experienced this with Johnson, and it's one of the reasons I keep coming back.

Best propane company in the area, Budget plan is very…read morehelpful and the drivers are so friendly. Customer service is great and we never have to wait long before getting our tank filled

From the owner: Coyne Oil & Propane has been meeting the residential, agricultural, construction and commercial…read morefueling needs of Central Michigan since 1930. We pride ourselves on fair prices, quality service and certified fueling experts to keep your home and business safe.

Suburban let our tank go completely dry when we were subscribe to their autofill. Our furnace…read morerepair guy said that several other customers have been let go dry as well. I hope these people get their act together before somebody freezes to death.

From the owner: Our Business Is Customer Satisfaction…read more Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agricultural customers in 42 states.