I had another propane company for years......the well know company changed hands & it's just not…read morethe same. All the delivery people I knew don't even work at that place anymore....they would forget I was on auto fill....or say they will be at my home shortly for delivery & not show up or even call...Too much for any paying customer to deal with...I now deal with northfield propane for almost a year. It's all good ....I have no issues ......they are on top of everything & do what they say...Justin is the owner & works right outside delivering propane to your home. He is kind & sincere & has your best interest at hand. What does that tell you !! As a customer ....it tells me All. Sincerely, Joamme

A Complete Disaster…read more If you value your belongings and expect even a shred of customer service, RUN--don't walk--away from CubeSmart. Our experience at the Warrensville Heights, OH location has been nothing short of a nightmare. My husband and I rented a 10x25 outdoor unit at this location in September 2024, and in February we discovered our worst fears: water, ice, and slush covering the floor of our unit and ruining our belongings. Cardboard boxes soaked through. Art and personal items warped and destroyed. A leaking roof and faulty door allowed snow and rain to pour in, and it had clearly been happening for some time. When I called the office, no one answered--even though it was during business hours. I left a message and eventually found an employee outside. Instead of offering help, this employee had the audacity to shrug and say, "You don't have our insurance, so I can't help you." Are you kidding me? Forget basic human decency--CubeSmart won't even take responsibility for their own faulty unit! We reached out to management, only to be met with cold indifference and zero accountability. The manager outright refused to speak with me because my name isn't on the contract, even though we both share and pay for the unit. What kind of ridiculous policy is that? To make matters worse, the official line we've been fed is that CubeSmart is not responsible for damage caused by leaks and poor maintenance unless we have their insurance. This is a clear and intentional evasion of responsibility. We do have insurance, but that's beside the point. This isn't about insurance; it's about a complete failure on CubeSmart's part to provide a secure storage space, which is literally the only service they are supposed to offer. Instead, we were ignored, dismissed, and left to deal with the destruction of our belongings on our own. CubeSmart's Warrensville Heights location is a textbook example of how NOT to run a business. Zero accountability, incompetent staff, and a manager who refuses to engage with customers or take responsibility for the state of her facility. If you want to store your belongings in a leaking, poorly maintained box with absolutely no help when things go wrong, then by all means, rent here. But if you care about your property and expect basic customer service, find literally any other storage company. We'll never use CubeSmart again, and we'll be warning everyone we know to avoid them like the plague.

Great place great service! I highly recommend renting a storage space here. Better price than the…read morecompetitors.

The staff is friendly and professional. They're willing to help you get your repairs done and…read morecomplete them with good quality. My equipment has to endure some harsh work sites and they keep me going.

Nothing but great things to say. After one of our main skidsteers broke down, we needed a…read morereplacement quick. After calling 6 other dealers and either them telling me I wouldn't see a new one for 2 years or just plain not calling me back it was frustrating to say the least. It was obvious after talking with Jason at MFG kubota that he actually cared to help and get me into a new unit. He had a brand new skidsteer to me quicker than I thought was ever possible. Obviously the machine is great but the service from everyone at MFG is why going forward I will only purchase new equipment for my business here. As a business owner, time is precious. Dealing with an equipment company that actually understands that is worth its weight in gold. Thanks again, Devon

We recently added a large Generac whole house generator. All of the propane companies could not…read morecome up with a large enough propane tank for our needs. Talked to The Gas House and not only were they able to supply us with a 500-gallon tank, but they came out and advise the best place for the tank positioning. They even suggested a self-contained monitor that they read and will come out and fill whenever the tank gets near empty. bob answered all my stupid questions and helped out with the completion of the project. Cannot say enough good things about the service and professionalism that The Gas House extended to us. HIGHLY RECOMMEDNATION!!!

I have a propane grill and I own my tanks, so I don't use the exchange tanks at the local stores…read more Instead I go to The Gas House. They fill my tanks to the full capacity so I know I'm getting my money's worth. Very efficient operation.

I had to go here because the trailer I needed wasn't available my local handy rinse. This seems to…read morebe run by a family. They were all very nice very helpful even hooked the trailer up for me. I went a little over my time, but they gave me some forgiveness on it which this place is closer. They are much more friendlier than my location.

Bill and Andrew were a pleasure to deal with. Friendly, knowledgeable and professional. This is a…read morenice change from other rental facilities I have used in the past. I know you'll be pleasantly surprised when you ask them for help or advice on your needs. They know I'll be back!!! Jim in Auburn twp.

I did get a great deal but the person who i spoke to on the phone left out an administrative fee of…read more50 dollars. It is absolutely necessary that all fees be disclosed to the customer when we are pricing the units and services.. I almost didnt have enough money to cover it.. I absolutley loved the amazon egift card i got...

Poor management at the location in Shaker Heights. The manager was unable to answer a simple…read morequestion and was over talking me. He also hung up when I asked him his name. This location doesn't even deserve the 1 star

Kinda seems like you're in the way when your purchasing your product. If you don't have a full size…read morebed they will pour half of your product on the ground and complain that your bed isn't big enough. I'm sure there's another place around here that doesn't have a problem loading the product in smaller trucks.

Outstanding customer service. Delivered on time at a fair price; Delivery person "Mike" did a…read moregreat job dropping gravel so as to minimize our need to spread, and he was very pleasant.

Great customer service! Bluetooth technology, Demetra is amazing she is helpful and professionalread more

i rented (2) 10x20 unites was told my proce lock was guranteed for two years, zheir after I would…read morebe subjected to quarterly increases, that was a lie. Demetria Dixion also agreed to charge my card on the 1st of the month, others clain she didnt have the right or clearnce to do that. The locked both of my storages, she broke her agreement about allowing me to empty one into the orher. This storge place enages in bait and switch false advertising and verbal agreements and a abrepitation as such Their licences beed to be revoked and shut down. They are scaners and engage in miconduct. Stay away from this business, report them to the county and state. Shut them down L Austin is my name