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    Gas House

    5.0 (2 reviews)
    Open 8:00 am - 4:30 pm

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    8 years ago

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    U Haul

    U Haul

    3.5
    (15 reviews)

    No complaints here! Everything was handled super quickly without any complications. The service is…read moresuper friendly and they really go above and beyond for their customers.

    Well, well, Yelpers, your girl is back with another YELPTASTIC review…read more I visited this UHAUL location on Clark Ave. in early June 2020 when I needed to get a small sofa moved from a friend's house and into my apartment (free sofa by the way). June 2020 is the same time when the Coronavirus outbreak was rampant across the USA and the world. I can't remember if any U-Haul employees were even wearing masks I got a rental pickup truck (see photos). I didn't need any extra equipment such as a rope but if you do, they have supplies available for purchase inside the office. TIP -- Renting during a weekend is cheaper because it costs less per mile than if you rent during the week. "It" meaning gas I believe. Before I arrived, I had previously booked the type of car that I wanted to pick up online. Then, when I showed up on Saturday morning, a front desk clerk helped me check-out the rental car. SERVICE -- Service was smooth from the moment I arrived to the moment I returned. When I arrived, one of the employees explained to me the basics of the car and also refueling the vehicle before I returned. I also could pay to not refuel the car but I choose to out petrol/fuel back in the vehicle myself after I was done driving. I waited just a little bit for the car guy to bring out the rental car to me but it was less than 5 minutes. Once I was done using the rental pickup truck, I returned it with the car keys. If you can't return the car during office hours then you can still bring the car back - just park it and there is a drop off box for you to place the keys in. TIGHT PARKING LOT -- One thing I will note about this location is that it is in a very tight location. The parking lot is where all the U-Hauls are parked so there is really no where for you to park your car as you go into the office. I was lucky to find a spot to park my car while I was in the office for a few minutes. Overall, this is a solid U-Haul (3.5/5 rating) but I probably will visit another location the next time I need to rent a car. Preferable, I'll visit a location that is bigger because the parking lot here at the Clark Ave. location is non-existent. Also, try to arrive early to pickup your rental car because it will get busy here later in the day. **** - 35/200 total reviews in 2020 - 411 total overall Yelp reviews - Reviewed on 8 October 2020

    U-Haul Moving & Storage

    U-Haul Moving & Storage

    1.9
    (9 reviews)

    If you go there at 645pm for propane don't expect it to get filled even though they close at 7pm…read more They will say "we about to close." When I asked "don't you close at 7pm for customers?" They said "we up out of here at 7pm." Lol great service gentlemen. Hard days work.

    Scheduled a 10' truck rental to be picked up from the North Royalton Uhaul location to be dropped…read moreoff at this location. I also ordered a dolly and the insurance online prior to coming to the location to pick up. On the online order I mentioned / put into the request it was to be returned to another location, 30 miles away (Kamms Corners). I also mentioned this multiple times when I went to pick up the truck and they confirmed as they were looking over the order. They also overcharged me for a different dolly as they did not have the dolly I reserved online so they gave me a more expensive option. When I tried to return to Kamms Corners, this U-Haul location said I could not and had to return it to the original location. When I mentioned I stated this at least three times, the response was "you can call Uhaul customer service at Corporate if you want lady, but they or we can't and won't do anything". So then having to go back to the original location (North Royalton), there was a major accident on the highway next to the exit to the North Royalton U-Haul that delayed the drop off over an hour and a half. I called in advance to say I was coming 10 minutes after they closed- however no one would wait, and they said return it to the after hours drop off, which again was yet another additional charge. Not sure how anyone moves across the country with Uhaul if they are this messy between locations under 50 miles - such a terrible experience - avoid if you can!

    Gas House - propane - Updated August 2026

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