We recently had a soft water system installed by Ameritek Industries, and after a full month of using it, we can confidently say it was one of the best decisions we've made for our home. The improvement in our water quality has been incredible--our hair feels noticeably softer and healthier, and our skin has improved so much as well. It's made a real difference in our daily routine, from showering to cleaning. Even the taste of our water is so much better, which has been a huge bonus for our family. We also absolutely love the cleaning products that were provided to us. Not only are they effective, but they smell amazing and make cleaning feel so much more enjoyable. It's a small detail that really adds to the overall experience. What truly stood out to us, though, was the level of service from the team at Ameritek Industries. Their representatives are incredibly knowledgeable, kind, and professional. They took the time to answer all of our questions and made sure we fully understood everything. Anytime we've had a question or needed assistance, they've responded quickly and have been more than helpful in addressing any concerns. We especially want to highlight Jeff Talbert, who has been absolutely fantastic throughout the entire process. He is friendly, attentive, and truly goes above and beyond to make sure everything is taken care of. His professionalism and genuine care really made this experience even better. Overall, we are extremely happy with our system and the entire experience. We highly recommend Ameritek Industries to anyone considering making the switch to a soft water system--you won't regret it. It's worth every penny! read more

We kept receiving "delivery attempt" notices in our mailbox that didn't list a company name, delivery carrier, or any identifying information, just a phone number. It made it seem like we had missed an important delivery, but it turned out to be a sales tactic for their company. I had no idea the notices were from this company until I looked them up on Yelp and found multiple reviews from other people describing the exact same experience. On top of that, a sales representative came to our house and rang our doorbell even though we have a clearly visible "No Soliciting" sign posted right next to the door. Ignoring a homeowner's posted request is disrespectful and immediately left a negative impression. Using vague notices that appear to be missed delivery slips, along with ignoring "No Soliciting" signs, is not a marketing approach that builds trust. We value our privacy and expect companies to respect homeowners' boundaries. I hope they reconsider their marketing practices and choose a more honest and respectful way to reach potential customers. If your company comes to my house again, I am calling the cops. They are already aware! read more

Today, Tuesday, March 31, I received a call from Ameritech Industries stating that my water filter was going to be inspected. They arrived, I opened the door, and the person spent less than 15 minutes--probably under 10 minutes--doing something to the filters. Immediately after that, they tried to charge me $200, even though I never authorized or requested this inspection. I also want to emphasize that the filter was installed at my address without city permits. I am being charged for something that was illegally installed at my property. And now, on top of everything, they want to charge me $200 for less than 10 minutes of work to "inspect" a filter that has been installed for less than a year. This company is a complete disaster and is engaging in dishonest practices. I am going to file a lawsuit. I am also contacting the financing company, because the filter they installed--not only without permits--costs over $10,000. This is a scam. read more

Replaced their systems more than a decade later and the new company charged me half of what Ameritek did with a REAL WARRANTY.

We are very pleased with Ameritek product! We have nothing but good things to say about water softener system! We do recommend their services! read more

Contacted this company last week, spoke with Luis who had us text him regarding the new service we needed and as of today no one called us back, sent text message, still nothing, horrible customer service, stay away! They didn't even deserve the one star that I had to give in order to post this review. RESPONSE TO JOHN P: We were referred by the manufacturer for your company as a vendor for Puronics. We spoke with Luis on 3/4/26 at 11am and he stated he would contact us that day or the next business day. Then on 3/5/26 at 5pm we sent Luis a message asking "Hi we never heard back are you guys able to help?" No response until today at 4:47pm after this review was posted and your services were no longer needed. We found a more competent company that was more reliable and had better communication. No one offered to assist us only asked for product details. We sent pictures and contact details and never received a response. There was no transparent communication the conversation was very short, the customer service rep stated that he needed to gather details first before he could offer services. The responsive statements that was just posted was incorrect and not accurate. read more

Scheduled a free in-home water test mostly out of curiosity. The tech showed up on time, ran the test, and boy was I freaked out about my water status.. I enjoyed that there was no pressure, just information. I've had other companies come out and it always feels like a timeshare presentation. This was the total opposite. Really glad I did it, thanks and this was an amazing experience read more

I would like to share a concerning experience I had with a representative named Taylor who came to my home in the Orcutt/Santa Maria area. Earlier that day, our local water company had delivered a notice regarding future service-related matters. When Taylor arrived later, she introduced herself in a way that led me to believe she was affiliated with the water company. She stated that she needed to test our water and referenced water pipes and water quality concerns. Because of how the visit was presented, I believed it was related to our water service and not a sales call. When she asked about testing the water, I directed her to the outdoor tap. I assumed she would test the water outside and be on her way. Instead, she told me that she needed to come inside the house. I immediately felt a little uncomfortable and hesitant, but because my husband was home, I allowed her inside. Once inside, she tested the water in our kitchen and presented information about the water quality. While I understand that companies market products and services, what bothered me was that she initially made it seem as though she was not there to sell anything. She stated that it was not a sales presentation and that she was simply there to discuss our water. However, it quickly became obvious that the purpose of the visit was to sell a water treatment system. The sales presentation was lengthy, aggressive, and difficult to end. I am a parent of young children, and throughout the visit I was actively caring for my child. Rather than understanding that my attention needed to be focused on my family, she appeared frustrated whenever I stepped away or focused on my child. She made comments implying that I needed to come back to the kitchen and continue participating in the discussion. What I found especially unnecessary was that my husband was present and available to listen. There was no reason for me to leave my child repeatedly to sit through a sales presentation that I was already uncomfortable with. I felt that my time and responsibilities as a parent were being disregarded. As the presentation continued, she began promoting numerous "free" items, including soap, detergent, and filtration equipment. She repeatedly emphasized how much money these products were supposedly worth and how much value we would be receiving. However, shortly afterward she began asking questions about our credit and discussing financing options. If something is truly free, why would a credit check or financing be necessary? The messaging felt misleading and raised additional concerns. At one point, she stated that we only had a limited amount of time to make a decision. This felt like a pressure tactic rather than an opportunity to make an informed choice. We quickly told her that we were not interested. The comment that bothered me the most came after we declined the offer. She responded in a way that suggested we did not care about our health. I found that statement rude, unprofessional, and completely inappropriate. Choosing not to purchase a product does not mean someone does not care about their family's health. After the visit, I researched the company online and found numerous reviews describing experiences that were remarkably similar to mine. Many people reported feeling misled about the purpose of the visit, pressured into lengthy sales presentations, and subjected to aggressive sales tactics. After reading those reviews, I felt validated because they closely reflected my own experience. My biggest concern is for elderly and vulnerable residents in our community. Someone who believes they are speaking with a representative connected to their water company may be more likely to allow a salesperson into their home and listen to a presentation they otherwise would have declined. I worry that some individuals may feel pressured into making expensive decisions without fully understanding what they are agreeing to. I have no issue with legitimate sales representatives who are honest and transparent about who they are and why they are visiting. However, I strongly object to sales tactics that create the impression of being affiliated with a utility company, minimize the fact that the visit is a sales presentation, and then rely on pressure and guilt when a customer declines. Consumers deserve transparency, honesty, and respect. Based on my experience, I did not feel that those standards were met during this visit. read more

Jeff Talbert from Ameritek provided excellent service when selling me a whole‑house water purification system. He explained the benefits clearly and even showed me, with numbers, how the system will save me money long‑term on water‑related products. He also found a faucet that matches perfectly with my kitchen fixture and connected me with Jorge Perez, an experienced technician who completed the installation beautifully--clean, organized, and very professional. I look forward to seeing the results of the system soon, but for now, Jeff's service has been outstanding. I highly recommend him. read more

When I bought my house a guy came to the door and asked if he can test the water..we agreed he told us about the program for the water system and left a lot of information out. He did not say we had to get filters and we would have to pay he got us through a finance company with a high interest rate. The system does not work it melted outside it has been 6 years I am still paying for it and still owe 2,347 the loan was 7,000. California law they were not to go over the interest of the law. I will be contacting a lawyer for this problem but never go through these people it is a scam. read more

I am honestly grateful for this company. Just moved to Vegas and the hard water was making me feel sick like my skin was getting eczema and my hair started falling .. a week after getting my system installed my eczema almost feels like it magically stopped. 10/10 would recommend read more

RUN FROM THEM Our first impression was that they were actually from the water company as they make it seem since they heavy imply it to get inside to test your water once that happened then they tell about their product which i don't believe to be bad BUT we specifically canceled our order at 8am the following day yet they still ran our credit not once but twice later that day since on saw the alert the next day and Pablo who came to our house to inform us never cancelled it even though we told him we didn't want the service no more I only know that since I had to call the company itself and they were under the impression that I was doing it Even the installer had no idea we had canceled only 10 hours later since the night before he had come to our house do not trust them with your business if this how things are just starting out I can't imagine when you actually need service not to mention it's an insane amount for the filters and I feel like you can easily get better value somewhere else read more

Ameritek Industries made it easy for us to have a new water filter installed in our house. Jeff from Ameritek has been excellent and explains what unfiltered water is compared to the benefits of having filtered water. He demonstrated unfiltered water and the minerals in them and how filtered water helps us save time and money with how little we need to use compared to unfiltered water. They provided plenty of incentive to help us be assured that we are getting an excellent value for our money. We had a small issue when they installed the water filter below the sink. The fridge's water/ice dispenser stopped working after they did the install but once we brought up that issue, Jeff had his technicians come in and quickly repair that issue! We had an excellent experience with the installation of our new water filter/softener thanks to Jeff and Ameritek Industries! If you are considering a water filter/softener, we highly recommend them! read more

Ameritek Industries - Water filter under the sink. - Water Purification Services Near Me - San Fernando, California

Great water filter system! As a new homeowner I did not know too much about this water filter system but Jeff explained everything so well. He was friendly and answered any questions I had. So for I haven't had any issues with this and I can honestly feel like I made the right choice getting this. Excellent system! read more

Someone came to my house, said they were working with LA County and were there to test the tap water. Scheduled appointment for them to come by but after looking up the company i wanted to cancel. I called, and the person who answered said they couldn't cancel because i didn't have the name of the person. that came knocking on my door.. read more

I just installed the full system. Sales representative Gary is very Professional and awesome! He reply my phone calls all the time, he calls my back after I paid with small questions. The installation is also very experienced. Great experience! read more

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I was not pleased with the sales tactic at all. The representative that came to my house I told her that we already have a company and they did an excellent job in demonstrating their service. She didn't accept my answer and came back with another representative who gave a very tacky presentation. My husband was impressed with your company because of NASA whatever. But the messy thing was to have me call the creditor to establish credit. That should have been your companies responsibility not mines. Oh I did receive a card saying it will be a $200 charge to service. Well I am not going to pay that an I'm in the process of looking for another water service provider. read more

I couldn't be more grateful for this company. I was having some horrible eczema and it was brutal, the dermatologist told me it was stress but I couldn't take that for an answer. Decided to call these guys and had a water system set up, it's been a minute but I just realized my eczema was not itchy and actually healing, I could cry ! And this is the only change I made. Also it's not cheap, but well worth the investment the quality. read more

We have had our system going on 3 months now, and have no complaints. The under the sink water purification is amazing and quite the hit with quick fill up spigot. Spending less time going over the dishes after the dishwasher has been ran. No hard water stains in the shower. Calcification that is usually on the shower head and sink heads is gone. The extra spigot in the garage for vehicle washing is great too no more hard water spots on the vehicles after wash. Thank you Bruce Santourian for being very communicative and working around my busy schedule for a stress free installation. Wonderful product definitely would recommend. read more

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My husband and I are new homeowners and we had someone knock on our door offering to test our water. We set up an appointment and had Jeff come show us how TERRIBLE our water was. We were very surprised with all the materials found in our "filtered" water. Jeff then showed us the difference before and after it being filtered with Ameritek's system (both the Alkaline and softner). I did not know how much I needed soft water in my life!!! EVERYTHING washes better, my skin is so soft, my hands are never dry now! Jeff was so patient and so well spoken, he truly knows what he's talking about. I appreciated his honesty and transparency. He does a great job at explaining everything. Request him!! read more

Had a water system installed, and I'm seriously impressed. Water tastes way better, and the whole process was smooth and quick. Highly recommend if you're tired of hard or weird-tasting water. read more

Avoid this company at all cost. I bought a filter system from them in 2017 (worse mistake ever). On my original review I left back then I explained the reason why they are a nightmare of a company. In a nut shell, they are shady company with some questionable tactics, have no pricing on their website because they try to rip you off for as much as they can. They started me with a quote of over 12k and because I kept saying no its too much, they lowered it all the way down to 6.5k which was a horrible deal. Fast forward to 7 years later and I'm still dealing with their nonsense. Anytime I need to replace my filters they charge $200 just for them to do it. You can't speak to anyone, they send you to voicemail and their maintenance person is rude as hell. They force you to get the service through them and can't even buy their filters to do it your self. If you ever have a sales person from this company come to your door or call you when you recently purchase a house, send them away ASAP! You will thank me later. read more

Requested a service on my water filter the unit had stopped working. Took forever to get ahold of someone emails and calls weren't being answered when we finally got someone to run a service the guy was trying to hook me for almost 2grand because the unit hadn't been serviced in a set amount of time and that's what it would cost. Mind you he hadn't even touched the filter at all. Just going based on the information I gave him. I told him to do the service I initially called for which is $200 filter replacement he insisted that it wouldn't resolve the Issue. I asked you giving me a price without inspecting the product makes no sense. He changed the filter and my unit is back to normal. It's amazing how they will try to rip you off if you allow urself to be vulnerable. I don't recommend anyone do business with this company. read more

We had this company come test our water at the house and the results Gary MacDonald showed us was quite amazing! We bought the whole house system and have been SUPER happy with the taste of our water and the feel of the soft water. We no longer have issues with our hard water in the vaporizer, tea pot and other appliances. We absolutely love the free soap products we get as well. We order different scents each time. I no longer buy dish detergent, cleaning sprays, hand soap, face wash, laundry detergent, etc.. It has saved me time and money shopping. And it IS FREE. I did not even pay for shipping (as I have been reading in peoples 1 star complaints). Gary, our sales guy responds to my text messages as quickly as my friends do. I am blown away by the customer service we have received. I definitely recommend this company to all my friends and relatives. read more

I like them, so far so good. Gary from Home Depot was amazing. Did not pressure us to buy. Down to earth gentlemen.

Schemes galore with this disgusting excuse for a company. They utilize the "Notice of Package on Hold" tactic to come on to your property and want you to call them back to sell you on their 3x overcharged bullshit. If what you are doing isn't illegal... it should be. Regardless of that, to utilize this as a business practice is just a huge insight as to the legitimacy of the services they offer, which is obviously horrendous if this is how they obtain customers. Never use someone like this as their ONLY goal is to take advantage of you. read more

Ameritek Industries - Disgusting business practice. - Water Purification Services Near Me - San Fernando, California

Many Companies pride themselves on good service and sales,with Ameritek it starts with their representatives. I live in Temecula CA shop at Home Depot. I spoke with Janice Roberts she approached me and we discussed Puronics/Ameritek which I knew nothing about. It is evident Ameritek partners with the best Reps. to fit their company culture. This all started with Janice Roberts in Home Depot Temecula. She built a relationship with me,recognized my last name in fact knew my brother and sister in law. She then created an awareness and educated me on the Puronics/Ameritek Water System. I was looking to get a system,however if it was not for Janice I would not have gone with Ameritek. So she is the reason for our decision, secondly scheduling an in home water test by provided by Gary MacDonnell he is the other reason why I decided to go with Ameritek. He like Janice are very business professional, and it starts with them being very good listeners. After hearing our needs, they consultative sold me and solved our problems. Gary demonstrated and proved to show the poor quality water we have. As well educated us on the overall cost savings of cleaning products. In fact as part of the closing they provided us with high quality concentrated Pure & Gentle cleaning products ( just add water) now we have clean zero to minimal TDL count. The final finishing touch I am very Impressed with is with Ameritek Technician Luis. Oh my Goodness a Craftsmen the brass copper pipe brasing and plumbing work installing the Puronics System Is Above and Beyond Top Notch. Luis put the icing on the cake. High Quality work and cleaned up the entire job site. Overall we are Extremely Happy with the Entire Experience from Start to Finish. I Highly recommend to Anyone wanting to purchase a Home Water Softener and RO System to Go with Ameritek/Puronics !! Sincerely, Brian C. Temecula CA read more

This equipment is amazing I love it! Since I got it my skin cleared up and my hair became soft! My digestion got better by drinking this purified water. Even though I live in Las Vegas where the water is recycled, I don't have to worry about my pipes getting clogged. It's worth every single penny! Best investment for my health and my family! Ameritek Industries have excellent customer service and I got my soup and detergent all included! So happy , I highly recommend it! read more

So, I have had my system since 2020, and have never had an issue getting scheduled or a response from Luis. That is until now! The last time I needed my annual check-up I had to call Luis 4 times to get him to schedule to come out, by then my system was well overdue for service. Not acceptable. NOW, my unit is making a very loud noise when I turn on any sink in the house, and I am not sure of the cause, but regardless I someone to check it out immediately. This is now day 2 of waiting for a reply to get scheduled! If your company does not have enough technicians, then hire more, but stop ghosting your customers on products that are under warranty. read more

It is a sham, don't get sucked in! Hook, line and sinker and $10,000 later. Watch out for a guy in Home Depot that walks around saying he can send someone out to check your water. Don't do it! It's a dirty trick!! read more

These people are UNSCRUPULOUS. They did 4 hard credit checks that stay on your report for 2 years and the plumber they sent to do the installations did a less than mediocre job. He failed to tell me some very important details especially on how to avoid the pipes busting during a major freeze. This Christmas 2022 was less than wonderful and I still have my water shut off while waiting on same parts to come in through the mail. Do not do business with these people. read more

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We just bought a new home out in Murrieta and didn't know much about our water. We had Bruce Santourian come out test our water and help us get a system installed. He was helpful in getting everything done and all our questions answered. System works great and our water is great quality! read more

if I could put 0 star Ill do it, my filter stoped working and the person Of this company said I need to pay $200 for inspection... and then when the technician checks my water filter I got to pay to fixed... DONT BUY THIS WATER FILTER avoid a Headache avoid to lose your money. PURONICS DOESN WORK read more

Greg came out and did our water testing. We had been thinking about getting a water system for awhile since we've always had one living in MN. He was very professional and explained, and demonstrated everything very well. We tested the system out and instantly loved it! Our skin is so much better, and not dry as soon as we step our of the shower. A huge selling point was we can take the system anywhere we go and can get it installed again!! Alecia, and Shane Doonan read more

I was contacted by a representative from this company wanting to see pictures of the cards that were sent to me. I am impressed that someone would reach out like that and they indicated this practice was something they didn't support. I received another card in the mail and have called the number on the card and gotten the name of a different water company. It leads me to believe these cards aren't necessarily company policy but perhaps the actions of a particular salesperson at these companies who are trying to get into potential client homes to get sales. I don't know for sure but I appreciate the quick outreach on this issue. read more

We are new to Temecula and bought our home in October 2021. We've discovered the water here are hard and noticed how our skins were very dry and peeling. We've been to homes with water softener systems and how much of a difference it made. I went to Home Depot to shop and was approached by Janice sensing I needed help. It was about carpet but because her friendliness, our conversation eventually led to water softener systems. Janice set up an appointment for a consult at our home. Gary MacDonnell came out and did a walkthrough/demo with my husband and did a wonderful job explaining to us what the pros and cons are with having it and not having it. He gave us a quote in November and when we were ready come March 2022, our quote was honored. Leo did our installation with no issues and it was seamless. He answered questions and concerns we had. The work was clean and flawless. All in all the process from first contact to the last follow on meeting to ensure quality is outstanding! read more

We just installed our new system about 2 weeks ago and immediately notice the difference. A relative ended up spending the weekend with us one week after install and her comments were that her skin felt softer and notice a difference in her hair, like there was still conditioner in it after a shower. We are extremely happy with the purchase. Our sales rep Bruce was excellent and very communicative. read more

This review is purely for the sales experience with Bruce and the tactics that this company uses. I was actually VERY interested in this water system before Bruce came to our house (after a month of living here, we all already knew our water was bad), and now, we will likely be going with a different company. The scare tactics (just a few examples of things Bruce said: "you're going to bathe your children in this water?" "I feel bad for you." "This is the worst water I've seen in years... This water is toxic."), deceptive numbers presented (system costs $9,990, finance for 180 months at $114/month. He compared $114 with $140 as an estimate of what we pay for household cleaning products. Thus, the system is "free" with an attitude of "how stupid can you be not to see that." First, $114 x 180 is $20,520, which is insane amount of money for a water system. Second, you only get the cleaning products for 5 years and you'll be paying for the system for 15 years), sexism (he asked to speak with my husband at least 20 times and didn't once ask my husband to speak with me), and pressure to make a decision ("This price is only good while I'm here. As soon as I walk at the door it's gone.") were deplorable. Bruce left our house about 2 hours ago, and I feel like I need to take a shower (in our "toxic" water) to get the filth of that sales pitch experience off of me. read more

What a slimy company. Still lying and sending final notice cards claiming we missed a package. First of all, this "notice" was clearly mailed and NOT left because we "missed" any package. The owner responds to everyone pretending he's not involved yet it's the same card he's been using for years in all their negative reviews. Just issues fake apologies with anyone that happens not to fall for it and call him out. Never ever would I consider a company using these lame tactics read more

Ameritek Industries - Disgusting tactics. Straight up liars - Water Purification Services Near Me - San Fernando, California

Please do not come to my house again to try and apologize. If your reasoning for driving alllll the way only to say, "Apparently they were upset the other day or something" shows you didn't really read what we wrote. We are super reasonable people. I do not wish to waste anymore time with this company. Please do NOT attempt to call us anymore. Lastly, I' no beginning to wonder if you fake reviews ...it is interesting how new "5 star reviews" that have all been posted in the last 24 hours. I don't so this because I'm angry but to share my concerns so others can use this info. read more

Ameritek Industries - Bottom left shows that they told me they waive $900 installation if you write a "letter of recommendation!" - Water Purification Services Near Me - San Fernando, California