After approaching multiple body shops to install our spoiler, we took a risk to see if Dave could…read moredo it. Without hesitation he accepted the challenge and had it finished by the next day. Despite a few minor flaws, we are happy with the finished product especially since he was the only person who would help as we called everywhere spanning from Watertown to Syracuse and everywhere in between. Don't underestimate this man, he is definitely skilled in the trade.

Recently had some damage to my 2015 Outlander Sport. Took it to Dave's and the price was great…read morecompared to some other estimates I got. To my surprise I got my ride back 2 days later and it looks great! I highly recommend for any auto body repairs!!! Also, Facebook has their hours messed up...they are open Monday thru Friday.

There are not enough words that can even describe how thankful I am for Service Plus Automotive!…read moreThey are a very trustworthy buisness that you can depend on and rely on for all of your automotive needs, they treat you like family! They do anything in their power to make you happy and ensure that you will always be safe behind the wheel. Thank you Service Plus Automotive!

Beware... they will try to sell you things that you dont need / aren't necessary. GET A SECOND…read moreOPINION! I just saved 2 grand by going elsewhere.. Also it took them over 90 minutes to do a state inspection which is ridiculous..

We'd give 10 if we could. After our (former) 2021 Prius…read morePrime was T-boned by a motorhome mounted on a Dodge Ram truck at 50 mph, we need a new car. That one was total - yet we walked away with only broken ribs. (Toyota's side airbags and emergency operator system worked perfectly). After other Toyota dealers harassing us with bait-and-switch offers for Certified Used Toyotas, which NOT Priuses, not small, etc., I put a call in to Waite Toyota in Waertown - about 5 hours from our house - on a Friday. Matt Spencer was the salesperson I reached, and he was a gentleman from start to finish. We drove home with our replacement 2021 Prius Prime (this happened to be an LE) Sunday. No upsells, no hassles about money or manager intervention, we got an additional 800 dollars off (we asked for 1,000 off) a good 2021, just like the car that had SAVED OUR LIVES, and in a safe, BRIGHT color that can be seen in all weather. All paperwork, taken care of fast. IN ADDITION, he sent a handwritten, personal thank you note, that was not just BS but showed he remembered us. I would drive 5 hours any time to get such a great experience. Sincerely, Anita P.

My local Toyota dealer could not look at my truck for 3 weeks. So I called Waite Toyota they said…read morethey would work it in as soon as possible. 2 weeks later with little to no communication unless I called for an update..they looked at the issue at hand. The truck was in limp mode. Finally I recieved a call at closing time on a Friday saying they couldn't fix it due to a wiring issue in the dash. Parts were nonlonger available threw Toyota. Wierd. That being said the truck was a 2006 tundra SR5. So with lots of disappointment asked dif there were any options for me to find the part. No help there. I was also informed of a hole in the frame next to the bulk head. With disbelief I responded not possible it was just inspected 11 months ago. The sticker on the windshield showed an inspection due in a few weeks. Knowing my truck would not pass inspection they continue to charge me for labor hours. 3 hours labor plus tax on a vehicle they knew would not pass inspection in a couple weeks. I paid the bill and had a toe service go get the truck. 1 hour away. Upon picking up my truck one of the service people came out and told the man picking up the truck that mice had gotten under the dash and ate through all the wires. Also proceeded to tell him there were several holes in the frame. The gentlemen who picked my truck is called me and asked if I knew about these issues. Of course that is not the story I got from service when the bill was due. I brewed for a week over the integregratity of this service department I had never dealt with prior. On Monday I called and asked to speak with the top manager asking why his people carried out a 3 hour labor charge on a vehicle they knew wouldn't pass inspection in a few short weeks and asked for a refund. Dan was his name and said let me investigate this and i will call you back tomorrow. 2 days have gone by and i have not heard back. I guess the moral to this story is momey definitely a prior not the customer. If i had gotten an hinest call from a concerned department i would have said stop tight there dont do anything its not worth it..but noone called me and they must get that teachings from the manager who never called me back. ​I have to add the rollback driver took photos of the rotten frame and sent them to me. It would have been nice if the service department could have sent me the pictures and gave me some advice not to put any money into this vehicle.

I went to to get my windows tinted, and my experience started off great. The initial communication…read morewas excellent--prompt, responsive, and very helpful. I had high hopes for their service. However, things took a turn after the job was done. About a week after the tinting, I rolled my windows down for the first time, and the tint on the driver's side window peeled away. While I understand that things like this can happen and expected an easy fix, it unfortunately became a frustrating process. When I brought up the issue, the great communication I initially experienced completely stopped. It felt like a battle just to get them to acknowledge the problem and agree to fix it. After about a week of trying to get help, I decided to go to the shop in person. Thankfully, I was able to get some assistance, but the second attempt at fixing the tint was even worse than the first. It seems like they didn't clean the window properly before reapplying the tint, as there's visible dirt and old adhesive trapped underneath. While the staff was friendly at the beginning, the lack of follow-through and attention to detail on the repair left me disappointed. I really wanted to give this shop a glowing review because the initial impression was so positive, but unfortunately, the outcome and poor communication after the issue arose left me dissatisfied. I hope they improve their processes for addressing issues in the future.

This place is top notch, very professional and courteous. I highly recommend his services to…read moreeveryone. My wife's car and my own tinted to perfection.

S&W helped me out big time. Did it for a little more than half of what other tow companies wanted…read moreand was very quick and understanding about my predicament. I waited 8 hours for AAA to show up and when it became clear they weren't coming, and after calling and canceling with them TWICE s&w still came out at midnight and got my vehicle hauled to a shop in less than hour from the time I called. Very happy with their service.

Amazing rick always helps and is honest and makes sure to do great repairs and very time…read moreefficient!!!!!!as a mother who needs transportation its very important time and quality 5

Went in for a tire swap. After 2 visits the tires were still not balanced. There were items missing…read morefrom inside the vehicle. Do not recommend going to this shop.

We just recently bought a motorcycle from here. And the service was great. Tyler was amazing and…read morewas super helpful. We had issues with insurance and he waited after they closed for us to come back and finish the process.

Bought a left over 2018 kawasaki ninja 1000 abs in april of 2019. It was a good experience…read more Went there for new brigestone S21s in april of 2020. Was a pain in the butt because of the covid precautions, so I forgot to check the rims. Got home started putting on the rear wheel and saw the massive damage their machine did to my rims. Two huge grinder like digs 180degrees apart and several other deep scrapes. ( now mind you i am no noob mechanic i have built multiple 600hp mopar big blocks, transmissions, and rear ends) I Called, and was instantly blamed for the damage by the service manager, and the owner Jack... They refused to believe their plastic coated tire machine would damage anything, and basically called me a liar. Then hung up on me when I lost my temper. They'll treat you good to get you to buy, but thats were it ends.

We blew a tire on the highway on our way home from thousand islands. Our tire wrench broke so we…read morehad to call triple A. I looked for a tire place and was lucky to find Bardys. I called and the person that answered the phone was so nice and said they would do what they could when we got there. They got our tire patched and had us back on the road in 20 minutes for $16. Thank you so much for being so nice, fast and affordable!

Great service and great people. Local reliable business. They have been servicing all our vehicles…read morefor years.