I had my wife take her vehicle in for an inspection. Checked all the lights and just replaced all…read morebrakes and rotors. The shop charged her an additional $30 labor and $1.55 for a license plate bulb. I called and talked to the manager (Justin) and told him that I was not pleased and felt that they took advantage of my wife. I also told him I was going to leave reviews of the experience. He told me "go ahead." I would recommend going to another shop. I do not believe this one operates with integrity.

where do I begin they charge so much. I went in because my window wouldn't roll up in the middle of…read morewinter and they CHARGED ME 73$ for less than 20 minutes of work

Howard and his staff have helped me twice with urgent repairs when I was in the ADK. He's a honest…read moreperson and his prices are fair.

We lost a wheel bearing on a trailer coming home from fishing, right in downtown Old Forge. We…read morelimped into Harold's and they worked on it immediately! Got us up back heading home in a very short amount of time. Hats off to this place. Service was excellent and price to match!

I have worked in the auto-industry for 2 years now. This was by far the worst towing experience I…read morehave ever had. I hit a deer near the Adirondack park. It was getting dark and the hazard lights weren't working on the car and to keep the road safe we called the police to send out a squad car to keep their lights on. The officer waited for the tow to arrive. The time it took them to get to the scene was pretty reasonable. Turns out they sent two teenage kids who very obviously had never done this before. The kid was on his phone with his father getting instructions on how to operate the flatbed. After about 30-45 minutes of the kid struggling to get the car to move he told the officer that he called his Dad back and was having him come out because they couldn't figure out how to get the car on the bed. ANOTHER 45 minutes later the father showed up and was able to load the car up in 10 minutes. Here's the really fun part. The officer wrote the kid a ticket because he was legally able to operate that type of vehicle. He had a Missouri license. Even in Missouri he isn't authorized to operate a flatbed. So he definitely isn't allowed to operate in NY. Long story short the officer gave the kid a ticket. And it gets even better. The father refused to tow my car where I wanted it and told me either he brings it to his shop or he'll put it right back on the Fu***** road and I can call someone else. At this point it was almost 1am (accident happened at 8:45pm) He towed it to his shop just to have it towed to my corporate office the following day. (Basically double charged me plus hit me with a daily storage fee). They also charged me for the time it took for the father to come out to the scene after his kids couldn't figure out what they were doing. Total bill came out to $1107. Total rip off. No wonder their ratings are as low as they can get. They should reconsider staying in this industry.

I would of gave them No Stars. They sold my parents a piece of crap explorer. The windows fell out…read morewhen got home with it. The A/C and heater don't work...there's more that's broken I could go on and on. They took advantage of elderly. They should take their crap lemon car back...and refund them. Their spending more money to fix.it .who takes advantage of elderly. They got told not to deal with him cuz shady...stick to towing..not screwing the Elderly

This guy is amazing! After my car ran for 2 hours with the keys locked inside, I called multiple…read morecompanies , dealerships, the police, fire department and every place I could think of, no one would help me for under $200. This guy came in 10 minutes, had my car unlocked in less than 5 minutes! Really saved me after hours of being screwed! Prices are amazing! Thank you so much!!!! Highly recommend!!!

Jared with nny roadside recovery. Has been my help more than once. I will always recommend his…read moreservice to anyone in need. From the big stuff of broke down and needing a tow. To even the little things like some silly little mechanical stuff that seems silly and not worth to most businesses. Jared has never said "No I don't do that". His response time is impeccable. And he is very polite and always professional with more than fare pricing. You will never be disappointed. Keep him in your speed dial

nasty owner, fraudulent activity he'd car in storage for 18 days to get increased payment from…read moreinsurance co. AVOID AT ALL COSTS. waited 21 hours for tow to arrive.

My car had been stuck for 3 days and Steven came to aid earlier today and got my car towed out from…read morea ditch. Super nice guy and helped me out greatly!!! I would highly recommend this business!

I wouldn't have given this place any stars but you have to give atleast one. I brought my truck to…read moreEli's to have a warrantee transmission replaced. After several days of time taken off from work to travel to boonville because no one ever answers the phone. After two months of failed communications no costumer service and no return phone calls, I had no choice but to take my vehicle to a reputable shop to get my vehicle fixed. I would no recommend anyone to take anything to this shop EVER. The worst customer service I've gotten anywhere

If you need your car serviced look no further than Eli Auto & Towing. Josh and Shauna are…read moreprofessional, kind and treat you like a valued customer. I just had my Ford Escape tuned up, oil changed and some other service needs and it's running better than ever. I am so grateful to them and am thrilled to have a place I can trust for all my vehicle needs. Book your appointment with them for quality service!

They all very good to fix cars.....friendly staffs and very honest!! We still go there all…read moretimes when one of our cars had problems. So they fix it for good price!!

From the owner: Stick With The Specialistsread more

I was referred to this shop after being turned away from two mechanics that were not willing to…read morework on my self built RV that was built on in the cargo space of my Ram Promaster 2500 LWB high roof. This vehicle is my daily driver while working in the area. They were very accommodating to my unusual circumstances and communicated with me every step of the way. They displayed professionalism and expertise with their diagnosis and repair of my front wheel bearings. Everything sounds and drives great. In terms of price.......... Expert services comes with expert pricing but they were very up front with their pricing so no surprises. I had a good experience with this company and will likely use them again. The thank you card and candy left in my passenger seat was a nice touch as well.

Fantastic service. Estimate was exactly on par with what was paid. Very thorough work to ensure…read morethat all services were met, and a very personable place. Extremely easy to work with and will definitely do business with them again the next time I need services on my diesel. Have recommended to a couple different people.