1. Whitesboro

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    Watertown, NY

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    Whitesboro

    5.0 (2 reviews)
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    Services - Whitesboro

    Auto brake repair

    Auto general diagnosis

    Auto no-start diagnosis

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    24 days ago

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    7 years ago

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    Watertown Auto Repair

    Watertown Auto Repair

    (7 reviews)

    I don't think I can say enough nice things about this repair shop. They've been seeing my old Jeep…read morefor a couple years now. Geyer's is both good and trustworthy. Every repair I've had done here was completed correctly the first time, and usually within a day or two. I think the longest I've had to wait was 3 days, but that was because it took that long to get a part. Geyer's provides an estimate up front, but in my experience the estimate tends to be on the higher end. I've always been pleasantly surprised to be charged less than the initial estimate. Speaking of which, they also offer a military discount for soldiers and veterans, which takes a little extra off your total. They've also been really good about communicating, calling with the estimate and again when the job is completed. Everyone is courteous and helpful and takes time to explain what needs to be done or what was done if you have questions.

    I should say, first, that I used to do my own auto repairs. Now, I do have the money to pay for…read moresomeone else to do so for me. I have not forgotten, though, to memorize exactly what my car needs when I take it to a repair shop. Before I had my oil change done at Watertown Auto Repair, I asked the guy at the desk how much it would cost for a full synthetic oil change for my 2012 Toyota Yaris sedan. He asked me how much oil my car took. I told him 4 quarts. After the hundreds of oil changes that I have had done on my car over the last ten years, I knew exactly how much oil my car takes. He told me $52 before taxes. After my oil change was done and he gave me the bill, it said $58.95 before taxes. I asked him why it cost more than the original estimate. He pointed to the bill and told me that it took 4.5 quarts. Obviously, I knew that this was not true. I looked in my manual but it did not have the amount of oil needed. It was not a repair manual. So, I went online. Over and over reputable websites stated that my car takes 3.9 quarts or, as I said, 4 quarts. Finally, I found the coup de grâce, the actual manual at Toyota with the oil specifications. Funny, Toyota seems to think that my car only takes 3.9 quarts of oil. Since they manufactured the car, I would think that they know how much oil it takes. Watertown Auto Repair must know something that the manufacturer doesn't or he lied and cheated me. Of course he did. Check out my images. I even provided the URLs. It might seem like a small thing, just a few dollars, but if I can't trust Watertown Auto Repair with a small job, I can't trust them with a large job either. Next time, I could be overcharged $1,000. That will never happen because I will never go back there again. Of course, I already told him that at the time. They lost my business and they should lose yours too. P.S. Service centers/repair shops, I'm the wrong person to cheat.

    Midas

    Midas

    (35 reviews)

    They have absolutely ruined my car. I first took my car to…read moreget it looked at because I had just bought it from a private dealer and wanted to make sure everything was good. Midas gave me a whole list of things that needed to be fixed which was a total of $2k in repairs. I believed them even tho the car was showing no signs of having problems. I took my car in a second time to have the brakes changed since they said they needed to be replaced which was a cost of $540, when I got my car back I started noticing a weird sound coming from my tires. I then brought my car in again to get the thermostat and cam shaft sensors fixed since they said it needed fixing, I told them about the sound I had been hearing in my tires ever since they changed my brakes and they said they will take a look at it. I took the car in at 1130 and waited all day, it wasn't until 5pm when I went back and asked for an update and they then told me that they broke something in the car so the car had to stay overnight because it was going to take a while to get the piece they got stuck in there out. They gave me a loan car at no cost and was told I can pick my car up the next day. The next day I went and paid $909 for those repairs, they told me nothing was wrong with the brakes so I took my car home but I noticed the sound on the tires got way worse. When I turned on my car the next time after taking it home, my car was having trouble turning on. I took the car back to Midas to get it looked at because that sound in the tired was horrible and my car kept sputtering trying to turn on. They told me they took the car apart and nothing was wrong with the brakes again but that they found a new issue with the car that was going to be a $1k repair. The day after they checked the car, I am driving down the freeway and my car starts beeping and a light turned on in the dash so I immediately pulled over and noticed smoke coming out of the front of my car. We were ready to get the car towed when luckily a police officer pulled behind us and took a look at the car and noticed the tube that connects the coolant to the engine was not plugged in which caused all of my coolant to leak out. My car was not perfect when I took it to Midas but ever since they touched my car, my car has been worse off. I genuinely feel like they have been ripping me and my husband off, and rather than fixing things they told me was wrong, they have broken my car.

    Terrible service. 13+ hours on what was promised to be 3-4 total. Watched the mechanics dance…read morearound the bay more than work on my vehicle

    S & R Automotive

    S & R Automotive

    (10 reviews)

    i'd give 0 stars if i could…read more hi friends! just a PSA i guess- an honest review, if you will. a long one though, so buckle in. S&R auto in sandy creek (sandy creek one doesn't have a yelp, but this is the same owner.) has had my car for 6 months, i did get it back briefly (2 hours maybe? in october ish? idk but shortly after i got it, my car overheated again. which was the original problem.) the owner (or anybody else) never calls me back (i have the phone records to prove it, he just keeps insisting he has even though he hasn't until today), and now that i've asked for my car back and to just honor the original payment agreement for the work they did do (i have a signed payment agreement saying i'll pay $50 a week) and have the rest of the work done elsewhere, he told me that the payment agreement no longer applies and i cannot get my car until it's all paid in full- even though i have the original signed agreement for the work they've done, which was fine with them until i said 6 months was far too long and that i wanted to just make my payments and take my car elsewhere for the rest of the work. now, not only will they not give me my car back, he's mad that i told him i didn't want to have to go the litigation route, so he said because i mentioned litigation, he's also going to charge me an $85 a day storage fee. but won't let me pick up my car or honor our payment agreement, which i made clear i'm happy to do. (the original problem was that it was overheating. they had it 3 months the first time time, replaced like 4 things, and called it good.) i had it back less than 2 hours before it overheated again. they towed it back to their shop, and when the owner's daughter called the day after, she said that my radiator hose blew and now i need a new engine. she said the hose was way softer than it was supposed to be, guess they're supposed to be hard and mine was definitely not because of the overheating issue.. but for some reason they didn't notice that the first time, guess they just didn't check it? anyways because that blew, they said i need a new engine now and the cheapest they can do is upwards of 7k i would not recommend this shop to literally anybody. i've been without my car for 6 months, they told me i could do a payment plan and i even have a signed paper from them- but now that he's mad, he won't let me do the payment plan, and he's holding my car hostage, forcing me to pay $85 a day in storage fees even though, again, i told him i'd be more than happy to honor the payment agreement we originally signed for the original work done, even though i'm not sure any of the work done previously even needed to be done, as it didn't fix anything and actually made it worse tldr; please for the love of god, take your car somewhere they will actually fix it, communicate with you, and not scam you and hold your car hostage for half a year+. i wish i had checked reviews first.

    Called aaa they could not find anyone to help with a tow. Got a call from owner Keith he sent Josh…read moreout. Josh got the job done, like a boss. Thank you Josh.

    Whitesboro - autorepair - Updated July 2026

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