Very knowledgeable and helpful! Took the time to explain it correctly and made suggestions. Could not have been a better experience. TC read more

Eddie and Olga make things right when this go wrong with your vehicle. They are customer focused, going above and beyond read more

Great service. They continued to keep me updated on the status of my repair. Olga and Edward were great!!

My brand new bmw was hit from behind and since I had a special color I was concerned about the match, however Ames Collision repaired my vehicle within a day!! read more

I had a minor repair to the bumper of my 2020 Mercedes E450 coupe. The dealer wanted more than $1900 as they said I needed to replace my bumper. I went to Ames on the recommendation of European Car center on Frankford Road. Olga and her husbands fixed it by repairing the tear and replacing the broken bumper clip on the at a total cost of $275. WOW! What a difference and they took such great care of my car while in their possession by parking it inside at night during the repairs. I'll never use anyone except Ames for ALL my future auto body repairs. VERY fair, VERY capable and reasonably priced! Thanks you Ames Collision Center! read more

As soon as I parked at the mailbox at my apartment, a lady crashed into my rear passenger bumper. She claimed full liability for the damage and her insurance company told me that I was able to receive an estimate at the body shop of my choice. Chose this place because of their positive reviews. Basically, Olga and Eddie took care of everything for me. They were very proactive and I didn't have to do anything. I can't pick up the phone during work so Olga would keep me updated with texts and even send me pictures. She took care of all the communication to and from the insurance company. My car was there a few days longer than planned but that's okay. There was unforeseen additional work after pulling off the bumper and I would rather everything get fixed properly. The insurance company also covered a rental car for me nearby (Aimes communicated with them for me when possible). It was all such an easy process. I would definitely come back if I get into another accident. *knock on wood* They also washed my car and did a light interior cleaning. read more

I have a 2005 Mercedes Benz E500...when I asked my mechanic (Tony at European Service Center, see that review) where I can get some cosmetic work done, he sent to Olga at Aimes. She (and Aimes) were honest and forthright in their assessment of the work needed, accurate in the timeline involved, and kept me posted on the status of my vehicle as the work progress. I am extremely happy with the quality of their work, and well worth what I paid. They went above and beyond to get a doo-dad, saving me a ton of money and advised what might be coming up next as far as work (it is a 15-yr old car). From this point forward, no one else will touch my car except them. I highly highly recommend that you take your vehicle to them! read more

Well, Aimes Collision has done it again! Olga and her staff have fixed my car after a fender bender with an uninsured driver. They fixed the car perfectly, and even made an extra effort to adjust my passenger side window as it was letting water in. Thank you so much Aimes Collision! You're care and work has yet again impressed me, and you know have me as a life long customer! You guys ROCK!! read more

Ames Collision Center - Aimes Collission repainted most of my G37 and buffed her into glass! Great job!! - Body Shops Near Me - Dallas, Texas

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Repairs so bad, car totaled, insurance companies paid out a total of 120,000.!!! You can see the damage (pic 1) on our car looked minor. Based on Aimes Collisions reviews and speaking with Eddie and Olga, I had them take on the repairs. They estimated 3-4 weeks. Due to Covid Olga said the repairs were going slow due to insurance company etc, okay! Insurance adjuster tells me they paid over 11,000. that Aimes submitted. I stopped by the shop and find the car front is taken apart (pic 2). I expressed my concerns, but Eddie assured me he works on European cars every week and was making sure all damage identified and repaired. They used Bengal Automotive to work on mechanical items. Eddie drove car back to shop, it didn't ride smooth. Aimes called Bengal and they came over with cans of transmission fluid, although they weren't supposed to have touched transmission. Bengals work was bad so Aimes took car to European Service Center who found a number of mechanical issues, redo of work done by Bengal and found tie rod had to be replaced. They test drove car and gears not changing smoothly. Transmission is shot and needs to be replaced, although not damaged in accident. Now DAY 70, my insurance paid 30,000. and won't pay another penny. Aimes calls their insurance company to pay for transmission. Before accepting car I had Aimes bring car to Mercedes for new tires. This is the first time I see car not up on rack and repairs supposedly complete. As they pull into Mercedes I can see hood is not closed correctly. Parts are missing, paint is chipping off, paint color doesn't match. Service manager opens hood and sees all these issues. Eddie keeps running away when Mercedes tries to point out all the obvious issues. I keep calling Eddie over, he doesn't want to look. Eddie said he just needed one more hour!!! WHAT!!! I ask Mercedes Body shop to look over repairs. FRAME DAMAGE, Aimes said they were too far into repairs when they realized frame was damaged and couldn't redo all the repairs, even though nothing lined up. Aimes has NO employees, Eddie tries to do all repairs himself, but admitted he was over his head. Aimes said they hired a painter to paint the car, but they felt rushed (74 days) and did not prep car prior to painting causing orange peel, drips and peeling. After 90 minute inspection, without dismantling car, Mercedes found the following list of outstanding issues.(see pic 3 & 4) My insurance adjuster and manager go inspect car, they both said they have never seen a repair job this bad. Aimes Insurance sends out their adjuster and manager, they call me horrified! Said not one repair was done correctly. It would take another 50,000. and over 2 months to redo all the repairs. Plus, another transmission as no fluid in transmission, new steering component (should have been replaced when they changed tie rod) and of course a new body frame. Aimes Insurance deemed the car totaled. They paid over 90,000. to pay off my car, the first transmission, my extra car rental expenses. My insurance company paid 30,000. Everyone who inspected car, stated it was a ticking time bomb and a serious accident was inevitable. I am glad I trusted my instincts and had the repairs inspected. I really believed and trusted Olga and was very hurt to think she would knowingly risk my families life. read more

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I have used Ames Collision Center for about 8 years now for body work and wheel damage on my cars (Range Rover Sport and Range Rover) as well as my son's (Jeep Grand Cherokee). They do an excellent job, are very responsive and kind, and are always fair in pricing. With the growth Dallas has experienced in the past decade, businesses dedicated to service and loyal customers is becoming a thing of the past...but not at Ames. I wish other businesses maintained the same level of care, professionalism and quality as Ames. A special thanks to Olga for always keeping me informed and helping me in some stressful situations. read more

Sloppy work and mismanaged. Insurance paid $6,000 and I had to come back here multiple times and every time it was a new issue. The owner is clueless and the shop manager threatened me for critiquing his sloppy work. They bare no responsibility for anything. I realized the fifth time I got there that I needed to get my car out of there because they didn't know what they were doing. Just to give you an idea their was spray paint on my brake lights and they said that was there already. I had a new trunk replaced and the paint was chipped on edges and they used one of those repair pens to patch that spot. I promise theirs a lot more but the review would be too long. They damaged my rim and didn't install the trunk and bumper correctly. I think they used Non-OEM parts  and they refused to give me the invoices to prove they ordered OEM parts. They held my car hostage. They are corrupt and you want to use a place that's CERTIFIED to work on your type of car. I went in their with 3/4 full tank and they siphoned my gas out and left me on empty. They took my car out for joy rides then they lied about the car ever leaving the facility to "oh we took it to get washed." Lies after lies read more

Great service! Friendly! Reasonable pricing! Went here when my bumper was dented after I was rear ended at a red light. They did a great job, worked with insurance and handled it as promised. Definitely recommend! read more

That G37 is my car!!! Literally! I need to bring it back over there. I'm ready for a full buff and some ding repair. I don't want to take it anywhere else! - Pam read more

Let's see if this review gets removed. After multiple issues with this shop and both owners telling me how great they were, I was not happy with my service or the quality of repair or the quality of the paint job. This is a hack of a shop and should be closed for good. I see all these fake reviews how great they are. This shop is so dirty, I couldn't even have my girlfriend sit on the furniture All I can say is RUN read more

Amazing place...felt great leaving my audi in such good hands.. They took a horrible job from a previous shop and made my baby back beautiful again!... Fast too! Took all of 4 days.. Resonable pricing..even honest enough to tell you what's important to fix and what youbcsn love with out, always keeping you in the loop every step of the way! A forever client here! read more

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Aimes is a wonderful collision center. Our vehicle was like new after their expert workmanship! They go the extra mile by even noticing repairs that we had not and called to get the go ahead to complete the job. Edward and Olga delivered out car to our home after completion. What service! I highly recommend. read more

I called Aimes Collision as my son-in-law recommended them to me. I had to have my fender replaced and my bumper repaired. They did an excellent job and even repaired more of the bumper than the estimate showed at no extra charge! Their estimate was VERY reasonable and everyone I spoke to there was so friendly and helpful. I wouldm recommend them to everyone that would need their services. I am very pleased that my car looks brand new!! read more

I was referred to Aimes by a friend of mine. I definitely consider myself extremely picky and find it hard to trust people when working on my vehicle. Eddie (owner) made it a point to deliver the utmost customer service, with attention to every concern and detail I discussed with him. Eddie personally spent the last 1/2 day with my truck looking over every detail before he released it to me. Everything, and I mean everything, from the paint texture, blending, alignment and color was dead on the first time. If you need work done, you owe it to yourself to give these guys a chance. I can't say enough good things about it other than I'm back this week with more work for them. :) read more

Had a very positive experience here with Olga/Aimes and they do a great job. After reviewing several quotes, the reasonableness of their prices/services was obvious. They don't play games and they communicate honestly throughout the process. read more

Ames Collision Center - Body Shops Near Me - Dallas, Texas

Efficient, friendly, and quick. Got some damage from hail damage two weeks ago and came in to get parts of it repaired. Happy with the service received. Will use again. read more

I bumped my 2017 Audi Q5 and the rear bumper was totally broken. It was my first time having a trouble for my car so I was so freaked out, I didn't even know how to manage it and was looking for the reliable body shop around Dallas and Plano area, called several shops but most of them are rude or cold for me. Eddie who is the owner of Aimes Collision was so kind and very supportive for me, he let me know the basic repairing process politely, helped me to rent a car, examined and figured out the best way to fix my car professionally. He is so nice, very honest, and was always my side. I was very relived and comfortable with him. His team fixed it very well and got my car back to me on time. I really appreciate him and his team and absolutely would recommend Aimes Collision...!! read more

Brought my car in for a door replacement and Aimes did a great job making it look good as new. Matching the paint proved to be a challenge as white hard to match - but I was very happy with the constant communication and service. read more

Great job on my Porsche 968. Service was thorough and reasonably priced!

I love Aimes because they are honest and care about their clients. I also love their concierge service. I had an oil leak, I called to see when I could get my car in and they offered to pick up my car on a day I could be without it. They picked my car up Wednesday 11am, did all the repairs and delivered it to me the next morning! Fantastic service and I never had to leave my home! read more

I'm not usually one to write reviews, but after the exceptional service I received from Aimes Collision I feel compelled to! Olga and her team are friendly, reasonably priced (well below the dealership's body shop), and communicated effectively during the entire process. I brought my car to them knowing the bumper needed to be replaced, but once they began their work, a few other issues were uncovered. Olga was transparent about the associated cost with these additional repairs, and did not pressure me into making a decision over the phone. I will definitely be coming to Aimes for future body work! read more

I don't have much experience with body shops as this was the first time I've been involved in an accident, but what a first experience. Aimes were brilliant from the get go. They handled everything from talking me through the estimate, working with the insurance company, driving me to and back from the rental company. Everything was fantastic. Can you believe that their estimate for the repairs was actually lesser than the insurance companies claims guy? And that they actually called the insurance company and told them that it wouldn't be that high. I have said so much and haven't even mentioned the amazing work they did on the car. Highly recommend these guys. A special shout out to George who was amazing in every possible way. read more

AIMES probably is the best body shop that I ever know since I own a car. They are friendly and professional. We had our Audi A4 rear bumper replaced here and they really nail it! First time we brought our Audi A4 here due to the rear end and the owner(Eddie) explained everything and gave us detail estimate. Not just about that, the point is the guy who rear end us have a very bad insurance company. With all that saying, to replace a good bumper itself doesn't cost that much but that shadow company just don't want to pay any extra what their customer's fault! The dealer's body shop don't even want to help us to negotiate with them and just tell us they can't do it..well, guess what, Olga did it, she helped us to negotiate with the company and squeeze out from them(although it's just a small one). This makes entire process different and game changer! We really can't appreciate more about everything they did, not just a good professional bumper and paint job but also the claim service and smooth process! I recommend everyone who needs a car work go to them and keep their info in your pocket! Thanks Olga and Eddie! read more

If you love you BMW, this is where you should take your car for any kind of body works. They not only fixed my car but they also dealt with my insurance company to get my car the OEM bumper. Olga Herrera, the owner of this place is very friendly and awesome at what she does. I will recommend this place to anyone anytime. Oh and you will also get NTBC discount if you are in the club. read more

Excellent service! Exceptional work! Price beats the competition by far. The owners are awesome. So customer service oriented and the work--painting and fender light installation--was top notch read more

I was driving my vehicle from Cincinnati Ohio to Houston Texas and started having problem with my car to where it didn't accelerate and Aims helped me get my car back on the road. He did a full check up drove it and fixed a few things for around 80.00 bucks. He is a very trust worthy man in my eyes he even told me if I had any more car problems he would come out to help no matter how far and to be careful. I did have a few problems getting to Houston and he walked me through them on the phone and I really appreciate that. If your within 50 miles I feel the travel is worth him looking at your vehicle nice man GOD BLESS! read more