Erik and April have an outstanding quality business. From a top organized office to quality…read morerepairs. They both give you excellent customer service at reasonable prices . Always will to go out of their way to make customers happy. We are lucky to have them in the Monadnock region .

I have been a customer with Erik's Import Auto Works for many years, and Erik has serviced all of…read moremy foreign automobiles and currently works on my E350 Mercedes. The service is impeccable and both he and April are delightful to work with. They are helpful, friendly and they make you feel like family when you enter their shop! They are extremely accommodating and always explain to me what is wrong with the care when it comes in for service. I rely on them 100% for the care / service of my car - even though it is an older vehicle, they treat it like it is brand new !!! I wouldn't go anywhere else ! :)

Semi broke down on old Hwy 9 somewhere between BFE!!! They…read morecame.. no parts available in the town.. I called freightliner in Oklahoma City ok and got a quote.. found part and A's auto went ahead and ordered it for me next day shipping.. shuttled me to hotel and picked me up when truck was complete. Hourly rate was fair for diesel mechanic work.. I hate I had to be towed in...there's that fee of coarse but the part was most expensive plus overnight shipping OUCH. A's took care of me 10 star service ! I don't want to break down again especially in a no man's land.. if I do please let it me in their home base city.. ProperProcedureLLC thanks you!!!

We needed to have our car towed and could not have had a better experience with A's. We were stuck…read morein the dark with our kids and dog at the VT Welcome Center and our driver arrived promptly. He was so kind and knowledgeable. He made a miserable situation better because he was so nice. Give this man a raise! He deserves it!!

A few months ago, I called around the Brattleboro area to get price quotes for some brake work…read more Steve's was by far the cheapest. The mechanic who works there is friendly and seems honest. I just took my car in to check a "service needed" light and, as much as I try not to be a girl who knows nothing about cars, I know nothing about cars and I think it's pretty obvious. Instead of charging me for unnecessary work though, he called and said I just needed an oil change. (I felt dumb.) But $35 later and I was on the road, good to go!

I haven't had a car in nearly 20 years, and never before had an AWD, so it was pretty nice, when I…read moreexpected to have to buy snow tires, to be told that mine were fine. Steve rotated them, at a very reasonable price, and I was good to go. He'd been recommended by our neighbour, and I'll be using him from now on. Good ol', straight talking Vermont customer service.

Even in busy times, Steve's Equipment qualified and experienced technicians repairs our tractor's…read moreelectrical problems, quickly identifying and resolving. Great relief and highly recommend.

They are never checking over what they have done. My lug nuts were never tightened correctly and my…read moretire came off.

I bought my car last November. I had an issue with the engine overheating for some weird reason…read more I was stranded on 91 south and Road side assistance couldn't get to me for 2+ hours and they would only take me to Balise. Balise Mazda said it would be at-least a week before they could even look at it.(they were 10 miles away from me). Autex sent a tow truck to come and get me and the car and tow it back to Keene. Awesome service!!!! Awesome staff

On March 11, 2024, per my mechanic, Coleman's Automotive, I took my vehicle to Autex Inc. to be…read moreserviced because they determined that the SAS module needed repair which could only be done by a dealership. Tony Sherman, Autex Inc. Service Advisor, arranged for my vehicle to be serviced by Autex, Inc. Master Technician, Jeff Lynch. The technician determined that the SAS module circuit board was shorted out due to water damage and needed to be replaced. It was also determined that the Parking Brake Module was salvageable and did not need replacing. I was told that this water damage was caused by the driver spilling liquids into the center console. I told the staff to go ahead with the necessary repairs. Five months later, on August 5th, I took my vehicle back to my mechanic, Coleman's Automotive, to diagnose codes. Again, they recommended I take the vehicle to the dealership because the codes were associated with the SAS module. On August 9th, I took my vehicle to be serviced by Autex, Inc. Again, I spoke to Tony Sherman and he had their technician diagnose the codes. It was determined that the SAS module needed to be replaced because the circuit board was shorted out due to water damage. Again, I was blamed for causing the damage and dismissed by the service staff with a, "Ah we see this all the time - even 1 cup of coke can cause this damage." I then spoke directly to the technician and insisted he investigate a possible leak from rain water. He said, "well if you want me to spend time looking for a leak that's up to you." I said that I would take it back to my mechanic to investigate the leak since their hourly rates are much more reasonable than Autex, Inc. On August 28, 2024, I took my vehicle to Coleman's Automotive to investigate a leak. They found the sunroof drain liner was broken and rain water was getting into the vehicle damaging the modules. Therefore, the corrosion was not caused by driver error but by rain water leaking into the vehicle. My mechanic made the necessary repairs to the leak. Beginning 8-28-2024 until today, I have been drying out the vehicle with fans, dehumidifiers and damp rid containers. Due to Autex, Inc. service staff's incompetence and misdiagnosis my vehicle is inoperable and in need of both the SAS and Parking Brake modules to be replaced.

Whew! It is so amazing to work with Dexpart! My 71 VW delux bus is my and since coming to the east…read morecoast I have had a difficult time getting good VW care. He did have extensive work done at another good shop. But I am happy I was referred to the folks at Dexpart! I have found them to be knowledgeable, creative, caring, kind, professional and provide excellent service. They have fixed numerous issues with my bus, and have made him hum again! Yes, I highly recommend them! Thank you, Dexpart!

The best VW shop on the east coast...! hands down the best!…read moreThe most thorough inspection and repair at the best prices. I highly recommend this shop 5 stars

I was shopping around for a new car. I decided on a 2026 CX5. The salesmen were very helpful,…read morefriendly and happy that I was finding my new car. The problem, which I regret, is that I was not thrilled with the color. It was ok. But wasn't dazzled. They did not rush me, in fact, I would have gone forward with the sale, but Camryn said I should think about it and make sure. I should have stayed with him. I ended up by sheer coincidence, at Mcgee Mazda where they had the color I wanted and purchased a car from them. They get NEGATIVE 10 stars. (won't go into details here unless someone asks) I let Autex know that I purchased the car, I felt guilty because they were so nice. I got a text back saying they were sorry they couldn't source out the car I wanted but if I ever needed anything let them know. I was unsure if my being upset with Mcgee was valid, (I was very angry) so I still contacted Autex and asked questions. They were thoughtful and honest with me even though I didn't end up buying a car through them. Mazda Customer care center told me I needed a software update done at the dealership. Since my experience with Mcgee was so bad she made my appointment with Autex. They were fantastic. They told me a lot about all the things my new car could do that I was never told by my salesman. They were just great. next new car is definitely coming from Autex, and I recommend them whole heartedly. I never felt pushed to make a sale, and I feel like they do care about their customers.

One positive thing I want to say is the salesman I was working with, Tucker, was very kind and…read moreprofessional all the way through and Gretchen was very helpful setting up the trade in with my mother in law. That being said, I've never seen such unprofessionalism from someone not in fast food. When it came down to sign forms, I tried to negotiate the price down less than $500. The Manager looked me in my face and told me "I'm not going to lose your business over a couple hundred dollars." He told me the car was already "priced aggressively" even though the price was above what it's worth on KBB and there are so many listings within 100 miles of me that were cheaper. I'm sorry to the folks who put the work in to get my sale just for some arrogant p**** to ruin it. I truly hope they find success for another car dealership.