Great thoughtful staff and solid mechanics. Able to help me…read moreout with my daughter's brakes and fit me in the day I called

This place is great and very accurate. I would very much like to give them 5 stars but I really…read morefeel like they could work on their communication and customer service. The woman who works there is quite grumpy and is bothered when you ask her when your car will be ready. Trying to plan your day or a ride to pick up your vehicle is really frustrating. Getting info on cost so you can prepare for your pickup is also drama. I just wish they were kinder. Like a hello, goodbye, or thanks for your business or something is usually a good choice. I will probably start looking for another mechanic because I don't enjoy feeling like my business is a pain in the ass.

I went to have them take a look at a used vehicle I was intending to buy. They saved me from buying…read morea car that had many more problems than were advertised. They were thorough and polite, I will definitely use them again.

Haviland service was exceptional, in terms of customer service and affordability. Got my sticker…read moreand was able to drive with a "we'll keep an eye on it!", which is exactly what I hoped for. Thank you all so much.

Matt has been giving good reliable service for years..always go to him. He and his staff are…read morepleasant and informed.

I've dealt with multiple mechanics. Matt is the one guy who is always honest. No bulls**t from this…read moreplace. Gave me a very fair price, and got the job done in a DAY! Most shops are out to make a killing. Matt's Auto is out to make a living, and he does it with integrity. I appreciate you.

Even though they were double booked for my time slot, I was pleased that the chips in my windshield…read morewere handled promptly and courteously by the one man running the shop last Saturday. The double booking seems to be a problem due to my insurance company requirements that the appointment be made through their claim website and not by calling Safelite directly.

IF YOU VALUE YOUR VEHICLE STAY AWAY FROM THE MUPPETS THAT WORK FOR SAFLITE!!!!!!…read more Once again this place disappoints and shows true professional level incomatance. One of the only company's I have ever delt with that my vehicle comes out in worse shape then when it went in. In December I called to have them come out to my house to have them replace my windshield and they no called no showed twice. So I waited a few months and decided to get it done now hoping if I go to the shop things would be better. But nope. Now they just decide to scratch my $60k truck. I mean shit why not it's not theirs why do they care? So after putting in my glass the tech goes to back out apparently using a "spotter" some how spotter does see the stool near the truck nor does the driver and they don't hear my trucks parking assist arm screaming about the object near it and they hit and scratch my bumper....... Fing awesome..... thank you....... this company is a joke. What makes me laugh about this whole thing is that while I am there the manager is interviewing a new employee in the office and I could hear him telling this guy how " this is the big leagues of auto glass we are professionals here" yea sure dude. Professionals at messing up everything they touch. Only reason I went back to this dump is because they excepted my insurance online and it wasn't a fight to get it approved. So now I get to go get a quote at a body shop to get my truck fixed... thanks safelite for being trash!

So nice and helpful and kind and knowledgeable Knew all the…read moreproblems it could possibly be without looking at it and was so kind to help me.

Honest guy runs the business. No nonsense shop. No drama. His mechanics work steady while Doug…read moreRichmond, the owner, fields calls. Doug is kind. His hourly rate is $125/hour but there is no wasted time. Kindness goes a long way, for both Doug and his customers. Be nice.

I have been coming here for 10 years with no issues. Last week I went down and was the second car…read morein line. I waited patiently for 45 minutes and saw no one. Eventually a worker left on a bicycle leaving no one there and both bay doors open. Today I went down and was the third car in line. I waited from 10:00 until 11:00 and no cars entered the bays. Finally when a vehicle was pulled out the workers and the customers were chatting for 10 to 15 minutes. At 11:15 the owner I assume came to tell me that he wouldn't be able to get to my car until after lunch. They take an hour lunch. Not wanting to wait until 1:00 I left. I went to Z inspection in Greenfield and was in and out in 15 minutes.

I've been going there forever, two cars a year. Today, they failed my 4 year old car (which…read morethey've inspected several times before) because the laminate on the license plate was slightly peeling at the edges (the plate fully and easily readable). Do you think they could have said something last year or the year before that? That's the epitome of poor customer service.

Traveling with a 31 ft camper. Blew a steering line. Called Greene's at 4pm he said be here at…read more4:30. I arrived at ten minutes after 4. He looked at my truck within a fee minutes. Diagnosed the issue located the parts and made the repair in 50 minutes. Cost was surprisingly reasonable. They knew I was traveling and in a pinch (could have charged 100's but did not) cannot say how enough positive about the people or service. Car care like this reminds me of service centers in the 70s and 80s. Awesome place. Thank you Greens Service Center.

Ethical, friendly and thorough. Highly recommend! I was visiting and our hosts recommended, so…read morehappy they did!

Horrible: Waited 13 days for my car to be finished. The issue was a software malfunction (see…read morephotos), so significant that I could not drive the vehicle (note warning). They could not duplicate the problem but charged me $185.00 (labor) and never addressed the warnings during the software malfunction. Their diagnosis: car needed a new battery. Picked up car on day 13, and the interior smelled like a dead fish. I don't believe their claim that they drove it because how they didn't smell that awful aroma is beyond my comprehension, and the Tire Pressure indicator was on - what service dept would say the car is ready with that concerning warning indicator and awful smell?? The invoice stated my car was black (it's blue). The communication was poor, I was sent to voicemails with no return calls; promised call backs within 10 min and 90 min later I had to call them back. Jeff claimed to have called, but my phone indicated otherwise. My last phone conversation was with Portia - she rudely huffed into the phone. Evan had said to call if I needed a loaner, but when I asked Jeff , he said would connect me with a rental car. Not a quality place by any means; nor are they accountable to their lack of service. I picked the car up, and after 13 days, they gave me a coupon to their own car wash - wow.... didn't have time over 13 days to wash it for a customer who only bought a battery? The reviews show how the new buyers love the dealership; the owners are treated with disrespect. They just don't care.

Right from the very start of my buying journey I was in touch with amazing staff who helped me with…read morethe financial process to the buying process. Dave Cox is a great salesman--totally felt like my concerns/questions were taken seriously! Would definitely return.