I normally dislike insurance because it's so expensive, but Cuddy Insurance made that experience…read morethe opposite of normal. Everyone there is beyond willing to help you if you have questions, no matter how simple or hypothetical they are. My personal agent, Heidi, always recommends me insurance that fits me - nothing that I can't afford and is outrageous, but nothing that will screw me over if I need to claim an accident. If you're looking for a reasonably priced insurance agency who makes you feel like a person - if not a member of their family - and not a number and is willing to help you when you need them, this is your place. My parents have been coming here for the longest time, so I just automatically came here. I just purchased a new vehicle and now that I'm leaving in a year, I'm going to have to try to find someplace similar to Cuddy but I know they're few and far between and it won't be easy to find (if I can).

I recently had the pleasure of working with Anita at Kimball-Cooke...she was awesome.  I threw a…read morerather complex insurance related issue at her and she was very responsive, professional and knowledgeable.  Also, she didn't seem to mind that I asked tons of questions...she's got the patience of a saint.  I would definitely recommend this insurance agency if you want a company who seems to care about their clients - that's not too common these days.  Thanks Anita!

Mirick Insurance in Shelburne Falls,MA is hands down the best!!!!…read moreThey go the extra mile to help their customers. Made the whole process quick ,easy and actually fun...

So, I used the web to set up an appointment using GoToMeeting, I selected 11 am this morning to…read morehave my appointment. I got a confirmation, and then two emails from the calendar confirming the appt, and an email from Lyle saying he could meet with me for 15 minutes. I didn't notice that the calendar appointments were set for 3pm, instead of my requested time. I sent 2 emails, with no reply, and decided to wait until 3 pm. As of this posting, (3:30pm) I still have not heard from Lyle, nor anyone else at Prepared Accounting about my appointment. No invitation to go to meeting, nor any word as to why my appointment time changed inexplicably. I guess I will keep looking for a good CPA.

Lyle met with us to discuss opening up a new business last summer. His introduction was clear, easy…read moreto understand, and super helpful. We ran into some complications and put the project on a shelf for several months. I came back to Lyle and Prepared Accounting as we began renovations on our commercial space and just in time for tax season. Despite being in full tilt for the April tax deadlines, Lyle took on our tax return and books management without hesitation and without judgement for being underprepared (my label, not his). He turned it around in record time, being sensitive to some of our other financial applications that needed our returns early, and stayed late with me one night to get me and the books up to speed. In short, I came to him with a late request, with weak documentation and preparation on my end, and he turned it around and delivered excellent service. I also found him to be extremely considerate, kind, and sensitive to the stresses small business owners feel in their early years. I will be recommending him widely in the area and returning for his services regularly. Prepared Accounting far exceeded even my most ambitious expectations for great tax and accounting services.

We had an estate tax return done in the last week of tax season and it was done before the…read moredeadline. I would definitely use them again.

I cannot express in an online review how great this company is... I've been using Grzelak & Co for…read moremy personal taxes for many years now & have always found the services to be swift, fairly priced, and ACCURATE! For the years that "life" has monopolized my time, Mr. Grzelak automatically filed an extension for me & mailed the documents to my home... Couldn't ask for more attentive services than that. I've watched this business grow and evolve into what it is today and I will truly affirm that clients receive fantastic, personalized services. (love those pre-prep packets each January = soooo helpful for busy people) I've sent friends and family to have their personal taxes completed by Zach & his crew for many years now... And all are satisfied. Keep up the good work!

Recently I met with Laura to help me decide about selling an investment. She took her time to look…read moreat various options, and was thorough and very helpful.

Laura helped my wife and I file our return this year, which wasn't a simple affair (self-employed,…read moremoved from out of state, etc). She was extremely thorough, explained things when we had questions, and gave us tips for being better organized next year. She was able to find deductions we didn't know about, and we ended up with an unexpected refund. And her charge was still less than we paid last year at H&R Block. I unequivocally recommend Pantoja's Tax Service.

After two and a half weeks waiting on a quote for five policies, and never getting any information…read moreor even a phone call from the agency, I decided they weren't worth my time. If it takes more than two weeks to just get a single number when I'm actively TRYING to become their customer and doing everything in my power to give this company my money, then I really can't imagine how difficult it must be and how disinterested the agents here would be when it comes to navigating the claims process should anything actually happen. This is the single worst possible way to sell me on the benefits of working with a local agent who ostensibly is supposed to represent my interests, when I know I can get a better, cheaper policy online without one. Folk here need to consider a new career path.

I moved from Massachusetts to Seattle, Washington three years ago, and one of my regrets was that…read moreI could no longer do business with A.H. Rist. They had been my insurance agent for the previous 30 years for my homes and my cars. During that time I moved from Amherst to Lexington to Cambridge, but when I found A.H. Rist early on, I never let them go. They provided honest, thoughtful attention and advice whenever I needed it. Today at 3:38pm PST, so 6:38pm EST, I sent an email requesting some information about a policy I held years earlier. Twenty-three minutes later Tracey responded. Absolutely stunning. I'm not even their customer any longer. Check them out. You'll be thanking me for the recommendation!

Charise Thomson was excellent! She went over and above with finding me the best possible auto…read moreinsurance rate! I highly recommend AAA Northeast for auto insurance. Agents like Charise make it a pleasure to have insurance and feel like the customer is being listened to and advised for the best rates and coverages.

I was having a horrible experience with Commerce insurance, ended up going to a Different…read more Agent. And these people listened to me rant for about 2 hours +. Actually listened to me and ended up helping resolve quite a few problems!!! Thank you so much Cathleen Corrigan and Hollyann M. Valle. For helping us find the best insurance for our needs!!!